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Heathrow Airport has reopened for a limited number of flights after a large fire at a nearby electrical substation disrupted travel for around 200,000 passengers.

Counter-terror police were leading the investigation into the cause of the blaze, which triggered a “significant power outage” that led to more than 1,000 flights to and from the airport being cancelled.

Heathrow’s boss apologised to passengers, describing the disruption “as big as it gets for our airport” and admitting “we cannot guard ourselves 100%”.

Follow live updates on Heathrow shutdown

In an update on Friday evening, the Metropolitan Police said the cause of the fire is believed to be non-suspicious, while the London Fire Brigade (LFB) announced its investigation will focus on the electrical distribution equipment.

Heathrow is expected to run a full schedule on Saturday.

Proximity of Heathrow to the electrical substation
Image:
The proximity of Heathrow to the electrical substation

The fire that caused the power outage is at the North Hyde substation in Hayes, about 1.5 miles to the north of the west London airport.

LFB received the first reports of the fire at 11.23pm on Thursday.

Heathrow initially announced the airport would be closed until 11.59pm on Friday but later said repatriation flights for passengers diverted to other airports in Europe would resume on Friday evening.

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Heathrow outage nearly ‘as big as it gets’

Several airlines announced they would restart scheduled flights both to and from Heathrow, including British Airways (BA), Air Canada and United Airlines.

A BA flight to Riyadh, in Saudi Arabia, took off just before 9pm after a slight delay to its expected departure time.

Restrictions on overnight flights have also been temporarily lifted to help ease congestion, the Department of Transport said.

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How Heathrow closure ruined travel plans

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Runways deserted as substation fire is put out

Pic: Flightradar24
Flightradar screengrab from post on X showing flights early on Friday morning heading to heathrow.
https://x.com/flightradar24/status/1902928403189096822/photo/1
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Flightradar24 showed up to 120 planes in the air would be forced to divert or turn back. Pic: Flightradar24/X

Airport disruption nearly ‘as big as it gets’

Heathrow Airport’s chief executive Thomas Woldbye told reporters the flights taking off on Friday evening would help make sure the airport has “operations in place” for Saturday morning.

He continued: “Tomorrow morning we expect to be back in full operation, so 100% operation as a normal day.”

Passengers arrive at Heathrow Airport as flights resume. Pic: AP
Image:
Passengers arrive at Heathrow Airport as flights resume. Pic: AP

Mr Woldbye added that passengers who were planning to fly from Heathrow on Saturday should arrive at the airport in time for their flight as normal.

The chief executive also apologised to the passengers whose journeys had been disrupted but said he would not have closed down the airport unless there were “severe safety concerns”.

Photo taken with permission from the social media site X, formerly Twitter, posted by @JoselynEMuirhe1 of the fire at Hayes electrical substation. More than 1,300 flights to and from Heathrow Airport will be disrupted on Friday due to the closure of the airport following the fire. Issue date: Friday March 21, 2025.
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The height of the fire was described as ‘absolutely apocalyptic’. @JoselynEMuirhe1/X/PA

Firefighters extinguish the fire at the North Hyde electrical substation, which caught fire Thursday night and lead to a closure of Heathrow Airport in London, Friday, March 21, 2025.(AP Photo/Kirsty Wigglesworth)
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Pic: AP

Asked whether the disruption caused by the fire suggested there was a “weak point” in Heathrow’s operations, Mr Woldbye replied: “We can’t guard ourselves 100%. This has been a major incident.

“Short of anybody getting hurt, this is as big as it gets for our airport and we are actually coming back quite fast.”

He added: “This is unprecedented, it’s never happened before.”

It comes after Number 10 said earlier that there are questions to be answered about how the fire has caused so much chaos.

Flight delayed or cancelled? What are your rights?

Stranded passengers at Heathrow Terminal 5.
Pic: PA
Image:
Stranded passengers at Heathrow Terminal 5. Pic: PA

                Stranded passengers at Heathrow Terminal 5 in London. More than 1,300 flights to and from Heathrow Airport will be disrupted on Friday due to the closure of the airport following a fire at the North Hyde electrical substation last night. Picture date: Friday March 21, 2025.
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Pic: PA

Mr Woldbye said: “Our procedures have worked the way they should… Of course the prime minister should ask questions and we’ll be happy to answer them.”

Earlier, the airport said it expected “significant disruption over the coming days” and warned passengers “not travel to the airport under any circumstances until the airport reopens”. All trains to Heathrow were suspended.

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Moment Heathrow substation ignites

Some power has returned to Terminal 4, with lights in the main building and lifts in the multi-storey car park operational again.

The disruption began late on Thursday night when fire crews were called to a blaze in west London at an electricity substation serving Heathrow and local properties.

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‘It’s all dark here, mate’: Fire cuts Heathrow power

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Thousands of passengers stranded

Heathrow is one of the world’s busiest airports and had a record 83.9 million passengers last year, with a plane landing or taking off around every 45 seconds.

The figure, from the Civil Aviation Authority, is equivalent to about 229,000 passengers using the hub every day.

Aviation analytics firm Cirium told the New York Times that it believed as many as 290,000 passengers could have been affected on Friday – enough to fill Wembley Stadium three times.

The North Hyde electrical substation which caught fire last night. More than 1,300 flights to and from Heathrow Airport will be disrupted on Friday due to the closure of the airport following the fire. Picture date: Friday March 21, 2025.
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Smoke was continuing to rise above the North Hyde electrical substation this afternoon. Pic: PA

Smoke rises from a fire at the North Hyde Electricity Substation.
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Pools of what looks like foam surround the damaged substation. Pic: PA

Oil fire still alight at substation

LFB deputy commissioner Jonathan Smith told reporters at a news conference the fire involved a transformer – a key part of the substation – with 25,000 litres of cooling oil “fully alight”.

Firefighters at the North Hyde electrical substation which caught fire. More than 1,300 flights to and from Heathrow Airport will be disrupted on Friday due to the closure of the airport following the fire. Picture date: Friday March 21, 2025. PA Photo. See PA story FIRE Hayes. Photo credit should read: Jonathan Brady/PA Wire
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Fire crews said the blaze was now under control. Pic: PA

Smoke rises from a fire at electricity substation.
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Aerial footage shows the scale of the damage the fire has done to the substation

Crews evacuated 29 people from neighbouring properties but there were no casualties.

In all, 67,000 households were left without power after the fire at the substation, but all supplies have been restored.

Earlier LFB said 10 engines and around 70 firefighters had been working to extinguish the blaze.

Pictures from the scene showed large flames and plumes of thick black smoke.

The LFB said in a statement that 5% of the fire was still alight as of 7pm on Friday.

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Heathrow shutdown is embarrassing at best – but at worst it points to serious vulnerabilities in UK infrastructure

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Heathrow shutdown is embarrassing at best - but at worst it points to serious vulnerabilities in UK infrastructure

An electrical substation fire and an entire airport shut down – with over 1,000 flights cancelled, others rerouted worldwide, and 200,000 passengers affected by the disruption.

The Heathrow closure on Friday really highlights the ‘critical’ part of critical national infrastructure (CNI) – the systems and facilities that are essential for society to function.

At best it’s an embarrassment. At worst, it points to serious vulnerabilities across the country that could be exploited by bad actors.

Heathrow first.

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Heathrow needs a lot of power, the equivalent of a small town, and the bulk of this is supplied by a dedicated connection at the North Hyde substation – reflecting Heathrow’s critical status.

But that also appears to be the problem – because Heathrow requires so much power, having a second dedicated connection would likely be prohibitively expensive, especially for the low probability scenario of such a catastrophic fire. This is the first time this has happened in decades, after all.

“Fires like this are not common at all,” said Dr Robin Preece, a reader in future power systems at the University of Manchester. “If it just broke down without catching fire… you might never have noticed anything as we have sufficient alternative routes for the electricity to follow.”

Photo taken with permission from the social media site X, formerly Twitter, posted by @JoselynEMuirhe1 of the fire at Hayes electrical substation. More than 1,300 flights to and from Heathrow Airport will be disrupted on Friday due to the closure of the airport following the fire. Issue date: Friday March 21, 2025.
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The fire at the North Hyde electrical substation. Pic: @JoselynEMuirhe1

But uncommon doesn’t mean impossible – and when infrastructure is critical, it’s supposed to be protected.

MI5 in charge of critical infrastructure protection

The organisation ultimately responsible is MI5, through the National Protective Security Authority. This lists 13 national infrastructure sectors, from chemicals to nuclear, emergency services to food, space to water.

It’s a lot to look after – this map shows just some of the sites that would be considered CNI. Airports and power stations. Or the tubes that supply us with energy (gas and fuel pipelines) and internet (undersea cables).

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Many of those risks are collected in the National Risk Register. This plots the likelihood and the impact of a risk.

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Measuring risk chances and impact

So an accidental fire or explosion at an onshore fuel pipeline is estimated to have less than a 0.2% chance of happening in the next two years but would have only a “moderate” impact, defined as between 41-200 casualties and/or hundreds of millions of pounds in economic losses.

A civil nuclear accident has a similar probability but would have a “catastrophic” impact, defined as the loss of more than 1,000 lives and/or an economic cost of tens of billions of pounds. Pandemics also meet the catastrophic impact threshold.

A regional failure of the electricity network, one due perhaps to “a specific power substation”, is listed as having a 1% to 5% chance of happening every two years, and a moderate impact. But this is what happened to Heathrow – and the impact doesn’t appear moderate at all.

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Read more:
How Heathrow closure ruined travel plans
What we know about shutdown as flights grounded

The North Hyde electrical substation which caught fire. 
Pic: PA
Image:
The electrical substation in west London. Pic: PA

Catalogue of vulnerabilities

The National Risk Register is sensible planning but it’s also a catalogue of vulnerabilities.

Accidents do happen, but so do attacks. It can be hard to tell the difference – and that’s the point of what are known as “grey zone” attacks.

For example, undersea cables keep unfortunately being cut, whether in the Baltic Sea or the waters around Taiwan.

Taiwan has accused China of doing this deliberately. China responded by saying that damage to undersea cables is a “common maritime accident”.

In this photo released by the Taiwan Coast Guard, Taiwanese Coast Guard vessels prepare to board Togolese-flagged cargo ship Hongtai suspected of severing an undersea communications cable in waters between its main island's west coast and the outlying Penghu islands early Tuesday, Feb 25, 2025. (Taiwan Coast Guard via AP)
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Taiwanese coastguard in February prepares to board a cargo ship suspected of severing an undersea communications cable. Pic: AP

“Malicious actors see opportunities and vulnerabilities”, Marco Wyss, Professor of International History and Security at Lancaster University, told Sky News.

“And if you showcase vulnerabilities to such an extent as today, even if it wasn’t a malicious actor, it can give them some ideas.”

Additional reporting by Sophia Massam, junior digital investigations journalist

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Ida Lock: Baby girl died from brain injury because midwives failed to provide basic care, coroner rules

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Ida Lock: Baby girl died from brain injury because midwives failed to provide basic care, coroner rules

A baby girl died from a serious brain injury because midwives failed to provide basic medical care, a coroner has concluded.

Ida Lock, who lived for just seven days, was born at the Royal Lancaster Infirmary in November 2019 but suffered a brain injury caused by a lack of oxygen.

She was transferred to intensive care at Royal Preston Hospital’s neonatal unit where she died a week later on 16 November 2019.

Ever since her death, Ida’s grieving parents, Ryan Lock and Sarah Robinson, have had to fight for answers.

Mr Lock said the hospital’s trust “put up a huge wall” when they tried to find out what had happened.

Ms Robinson says she was made to feel like she was to blame.

“It was was awful. It was so tough. My world had shattered, and I couldn’t figure out what had gone wrong, what I’d missed.”

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An initial investigation carried out by the University Hospitals of Morecambe Bay NHS Trust found no issues with her delivery.

However, in April 2020, a report from the independent Healthcare Safety Investigation Branch (HSIB) identified numerous failings in the care of Ida which contributed to her death, the hearing at County Hall, Preston, had previously heard.

Ryan and Ida Lock. Pic: PA
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Ryan and Ida Lock. Pic: PA

Ms Robinson says: “That’s the hurt, because that time that we’ve taken to fight and get these answers. And all along people had these answers, people knew, but they didn’t give them to us them.”

Midwives had failed to identify an abnormally slow foetal heart rate after Ms Robinson attended in early labour and then following birth there was ineffective resuscitation, the HSIB concluded.

This trust has faced serious criticism in the past.

A review into maternity care at Morecambe Bay in 2015 found 11 babies and one mother had died due to poor care.

The report’s author, Dr Bill Kirkup, gave evidence at the inquest and told Sky News it is “unforgivable” lessons have not been learnt.

He also chaired an investigation into maternity services in East Kent and found repeated and significant failings.

“These are not problems of isolated units, and it’s not a particular rogue unit that we’re talking about here. It’s a very widespread failure of culture in maternity services,” said Dr Kirkup.

Ida Lock died seven days after she was born. Pic: PA
Image:
Ida Lock died seven days after she was born. Pic: PA

The national maternity inspection programme carried out by the healthcare regulator the Care Quality Commission (CQC) assessed over 130 units.

It gave ratings for safety and found 65% rated either “inadequate” or “requires improvement”.

Mr Lock believes there must be a change in culture.

He said: “There needs to be more accountability. If people feel they can get away with being deceitful and covering up the truth, then they’re going to continue doing that.”

Ms Robinson has since had another baby daughter but says her mental health has suffered.

“It’s changed me as a person. Five years on, the anxiety, the stress, it’s just constant. No one was open and honest with us. No parent should have to go through that.”

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Ryan Lock and Sarah Robinson
Image:
Ryan Lock and Sarah Robinson

The family scattered Ida’s ashes on Morecambe Beach, close to their home.

Mr Lock says they often walk along this small stretch of sand which they call “Ida’s beach”.

He said: “She’s always going to be in our hearts, and that’s what’s driven us to continue, to keep going. We owe it to her.”

Delivering a narrative conclusion following the inquest on Friday, HM Senior Coroner for Lancashire, Dr James Adeley, said: “Ida was a normal child whose death was caused by a lack of oxygen during her delivery that occurred due to the gross failure of the three midwives attending her to provide basic medical care to deliver Ida urgently when it was apparent she was in distress.”

He added her death was contributed to by the lead midwife’s “wholly incompetent” failure to provide basic neonatal resuscitation for Ida during the first three-and-half minutes of her life, which further contributed to the infant’s brain damage.

Dr Adeley identified eight missed opportunities by midwives to alter Ida’s clinical course.

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WWII veteran, 103, shares his experience as a bombardier ahead of VE Day anniversary

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WWII veteran, 103, shares his experience as a bombardier ahead of VE Day anniversary

A 103-year-old Second World War veteran has been sharing his stories of the frontline with primary school children in Salford – as part of a new project to celebrate the anniversary of VE Day.

Bombardier Tom Jones was called up to serve in the Royal Artillery as the war broke out in 1939 – when he was aged just 17.

He spent time defending the Liverpool Docks and was later posted to Myanmar, also known as Burma, for four years until the end of the war in 1945.

He is one of the surviving veterans taking part in the VE Mail project – writing a personal letter to schoolchildren about his experiences during the war.

He wrote to the children at James Brindley Community Primary School in Salford and was invited to read his letter in person to the Year 6 class.

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He said sharing his experiences with the children was important to him.

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“I think people should know about what we went through,” he told Sky News.

“There were no films, no pictures about it. There were no reporters in Burma, no photographers. So I think people should know about it – the conditions that we lived in were shocking.”

Bombardier Tom Jones and his wife. VT Katie Barnfield
Image:
Mr Jones and his wife

The VE Mail project has been launched to mark the 80th anniversary of VE Day on 8 May 2025.

As part of the initiative, run by the Together coalition and Royal Mail, schools across the UK can apply to get a personalised letter from a Second World War veteran.

Pupils will then be able to write their own letters in response.

Tom’s letter detailed his experiences working as a wireless operator in the Burmese jungle, serving alongside the Gurkhas, who he described as the “very best” of soldiers.

His story of being chased by a wild elephant while training in India drew delighted smiles from the class.

Bombardier Tom Jones visits school in Salford. VT Katie Barnfield
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Mr Jones visiting the school in Salford

He also brought in a Morse code machine, which he demonstrated by typing out some of the children’s names.

“He amazed me,” said Jetty Bammeke, one of the Year 6 pupils. “Some of his stories were funny, some were sad.

“He told us how he made friends and missed his wife dearly. He did a great job serving his community and fighting in the war.”

Adele Jewell, who is head of history at the school, says the project has helped pupils connect with what they are learning about the war.

“Having someone who is experienced and can tell their story and their journey engages the children in a way that we could not possibly do,” she told Sky News.

“Children now are using devices for writing and text. Actually writing letters gives them that chance to think about vocabulary and how they can express themselves.”

Schools can apply to take part in the project on the Together website at together.org.uk.

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