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If you’ve ever spent your morning commute daydreaming about starting afresh with your career, this feature is for you. Each Monday, our Money blog speaks to someone from a different profession to discover what it’s really like. This week we chat to Mark White, who has been a London cab driver for 33 years…

Our salaries have fallen £15,000… Pre-pandemic, a full-time London cabbie could earn around £35,000-£45,000 net. These days, with rising operating costs (weekly lease for an electric taxi alone can exceed £300) and increased competition from app-based private hire vehicles, many are earning significantly less. A driver’s take-home can now be closer to £25,000-£30,000 unless they work long hours, and even then it’s unpredictable.

Uber has… fundamentally changed the industry, not because of innovation, but because it exploited regulatory gaps. Many cabbies see Uber drivers as pawns in a wider system that undercuts standards. It’s not personal: most understand that those drivers are trying to earn a living, too. But there’s frustration that private hire vehicle drivers can operate with far fewer requirements, while taxi drivers face intense regulation with no enforcement parity.

One of the biggest challenges is… running a compliant, electric cab in a city that lacks adequate charging infrastructure. I would like to see proper EV support – charging access, grants, scrappage schemes that actually help. I would also like taxi access to all bus lanes and areas to be restored.

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Mark White has been a London cab driver for 33 years
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Mark White has been a London cab driver for 33 years

To do this job you need… to complete The Knowledge. It’s a three to four-year process, covering over 25,000 streets in a six-mile radius of Charing Cross. You’re tested regularly in person. It’s not just about navigation – it’s judgement, memory, and mental resilience. The most important skill? Patience. Both behind the wheel and in life.

I used to say I would retire at… 65 but who knows now? With costs rising and pensions shrinking, many of us work well into our seventies. My plan is simple: stay healthy, stay behind the wheel while I can.

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The most expensive day and time for someone to get a taxi is… anytime we’re stuck in traffic – London’s the most congested city in the world. But the meter is regulated, so unlike surge-pricing apps, passengers always know what to expect.

I love a good natter but… I can tell pretty quickly if someone wants silence. The question I wish people would stop asking? “So, do you use a sat nav?”-I spent four years doing The Knowledge. Of course I don’t.

I only refuse fares for… legitimate reasons. If the passenger is aggressive, drunk and disorderly. But if I’m working, and they’re safe, I’ll go anywhere.

Some of the best things I’ve overheard in my cab are… a couple breaking up. Midway through a row, she calmly asked, “Can I get out now?” He said: “Not till you hear me out.” They were still arguing when I pulled over. Also overheard a guy rehearsing his marriage proposal. Practised it four times. He tipped well.

I have met plenty of famous people over the years… One of the best was Sir Ian McKellen. He was polite, warm, and tipped generously, and Ken Bates – the old Chelsea chairman.

Pic: CelebrityPhotosUK/Cover Images/AP

World premiere of 'The Lord of the Rings: The War of the Rohirrim' ** STORY AVAILABLE, CONTACT SUPPLIER** Featuring: Sir Ian McKellen Where: London, United Kingdom When: 03 Dec 2024 Credit: CelebrityPhotosUK/Cover Images  (Cover Images via AP Images)
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Sir Ian was a good tipper, Mark says. Pic: CelebrityPhotosUK/Cover Images/AP

The biggest tip I ever got was from a… city gent. He gave me £100 on a £25 fare. He’d just landed a big deal and said I reminded him of his old man. Can’t argue with that!

I have chased a fare dodger once… I chased him through Soho before realising how ridiculous I looked. These days, you call the police or write it off. It doesn’t happen often now with contactless payments, but it still stings when it does.

My worst experience with a passenger was… one who threw up in the back and then legged it without paying.

And my best was… a young lad going to a job interview. He was nervous, told me his whole story. Six months later, he flagged me down again in the same suit, now working, and wanted to say thanks.

I have felt unsafe at work… a few times, especially late at night. Once, a group tried to pile in drunk and rowdy. I locked the doors and drove off. Mostly, you get good instincts – and having a CCTV helps.

The best perk of the job is… freedom. You’re your own boss. You meet people from all walks of life. And when you help someone get home safely, or pick up an elderly passenger who hasn’t been out in weeks, it feels like more than just a job.

On a typical day, I work for… eight to 10 hours, depending on trade. Some work split shifts, others nights. You start early, check your cab, hit the ranks or roam, maybe take a break mid-afternoon, then back on for the evening rush.

It does make me hate driving in my personal life… a bit. I avoid Central London on my days off. But outside the M25, with no traffic, radio on, it’s actually relaxing.

Read more from this series:
What it’s really like to be a… bodyguard
What it’s really like to be a… zookeeper
What it’s really like to be a… driving instructor

The worst habit of British drivers is… lane-hogging. And not signalling. In London, the worst is cyclists jumping red lights and scooter riders weaving without warning. It’s chaos sometimes.

The most memorable moment on the job was… taking a WWII veteran to the Cenotaph. He told me stories all the way there. I didn’t charge him. He cried. So did I, a bit.

To save money on cab fares, you should… travel outside peak times. Avoid heavy traffic areas. And always ask if there’s a quicker route – that might save a few quid. Also, share a cab if it suits your journey.

The meter… works out what to charge people. It’s regulated by TfL and based on time and distance. There’s no guesswork. What you see is what you pay.

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Heidi Alexander says ‘fairness’ will be government’s ‘guiding principle’ when it comes to taxes at next budget

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Heidi Alexander says 'fairness' will be government's 'guiding principle' when it comes to taxes at next budget

Another hint that tax rises are coming in this autumn’s budget has been given by a senior minister.

Speaking to Sunday Morning with Trevor Phillips, Transport Secretary Heidi Alexander was asked if Sir Keir Starmer and the rest of the cabinet had discussed hiking taxes in the wake of the government’s failed welfare reforms, which were shot down by their own MPs.

Trevor Phillips asked specifically if tax rises were discussed among the cabinet last week – including on an away day on Friday.

Politics Hub: Catch up on the latest

Tax increases were not discussed “directly”, Ms Alexander said, but ministers were “cognisant” of the challenges facing them.

Asked what this means, Ms Alexander added: “I think your viewers would be surprised if we didn’t recognise that at the budget, the chancellor will need to look at the OBR forecast that is given to her and will make decisions in line with the fiscal rules that she has set out.

“We made a commitment in our manifesto not to be putting up taxes on people on modest incomes, working people. We have stuck to that.”

Ms Alexander said she wouldn’t comment directly on taxes and the budget at this point, adding: “So, the chancellor will set her budget. I’m not going to sit in a TV studio today and speculate on what the contents of that budget might be.

“When it comes to taxation, fairness is going to be our guiding principle.”

Read more:
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Afterwards, shadow home secretary Chris Philp told Phillips: “That sounds to me like a barely disguised reference to tax rises coming in the autumn.”

He then went on to repeat the Conservative attack lines that Labour are “crashing the economy”.

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Chris Philp also criticsed the government’s migration deal with France

Mr Philp then attacked the prime minister as “weak” for being unable to get his welfare reforms through the Commons.

Discussions about potential tax rises have come to the fore after the government had to gut its welfare reforms.

Sir Keir had wanted to change Personal Independence Payments (PIP), but a large Labour rebellion forced him to axe the changes.

With the savings from these proposed changes – around £5bn – already worked into the government’s sums, they will now need to find the money somewhere else.

The general belief is that this will take the form of tax rises, rather than spending cuts, with more money needed for military spending commitments, as well as other areas of priority for the government, such as the NHS.

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Justice system ‘frustrating’, Met Police chief says – as he admits London’s ‘shameful’ racism challenge

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Justice system 'frustrating', Met Police chief says - as he admits London's 'shameful' racism challenge

It is “shameful” that black boys growing up in London are “far more likely” to die than white boys, Metropolitan Police chief Sir Mark Rowley has told Sky News.

In a wide-ranging interview with Sunday Morning with Trevor Phillips, the commissioner said that relations with minority communities are “difficult for us”, while also speaking about the state of the justice system and the size of the police force.

Sir Mark, who came out of retirement to become head of the UK’s largest police force in 2022, said: “We can’t pretend otherwise that we’ve got a history between policing and black communities where policing has got a lot wrong.

“And we get a lot more right today, but we do still make mistakes. That’s not in doubt. I’m being as relentless in that as it can be.”

He said the “vast majority” of the force are “good people”.

However, he added: “But that legacy, combined with the tragedy that some of this crime falls most heavily in black communities, that creates a real problem because the legacy creates concern.”

Sir Mark, who also leads the UK’s counter-terrorism policing, said black boys growing up in London “are far more likely to be dead by the time they’re 18” than white boys.

“That’s, I think, shameful for the city,” he admitted.

“The challenge for us is, as we reach in to tackle those issues, that confrontation that comes from that reaching in, whether it’s stop and search on the streets or the sort of operations you seek.

“The danger is that’s landing in an environment with less trust.

“And that makes it even harder. But the people who win out of that [are] all of the criminals.”

Met Police Commissioner Sir Mark Rowley said racism is still an issue in the force
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Met Police Commissioner Sir Mark Rowley

The commissioner added: “I’m so determined to find a way to get past this because if policing in black communities can find a way to confront these issues, together we can give black boys growing up in London equal life chances to white boys, which is not what we’re seeing at the moment.

“And it’s not simply about policing, is it?”

Sir Mark said: “I think black boys are several times more likely to be excluded from school, for example, than white boys.

“And there are multiple issues layered on top of each other that feed into disproportionality.”

‘We’re stretched, but there’s hope and determination’

Sir Mark said the Met is a “stretched service” but people who call 999 can expect an officer to attend.

“If you are in the middle of a crisis and something awful is happening and you dial 999, officers will get there really quickly,” Sir Mark said.

“I don’t pretend we’re not a stretched service.

“We are smaller than I think we ought to be, but I don’t want to give a sort of message of a lack of hope or a lack of determination.”

“I’ve seen the mayor and the home secretary fighting hard for police resourcing,” he added.

“It’s not what I’d want it to be, but it’s better than it might be without their efforts.”

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How police tracked and chased suspected phone thief

‘Close to broken’ justice system facing ‘awful’ delays

Sir Mark said the criminal justice system was “close to broken” and can be “frustrating” for police officers.

“The thing that is frustrating is that the system – and no system can be perfect – but when the system hasn’t managed to turn that person’s life around and get them on the straight and narrow, and it just becomes a revolving door,” he said.

“When that happens, of course that’s frustrating for officers.

“So the more successful prisons and probation can be in terms of getting people onto a law-abiding life from the path they’re on, the better.

“But that is a real challenge. I mean, we’re talking just after Sir Brian Leveson put his report out about the close-to-broken criminal justice system.

“And it’s absolutely vital that those repairs and reforms that he’s talking about happen really quickly, because the system is now so stressed.”

Giving an example, the police commissioner went on: “We’ve got Snaresbrook [Crown Court] in London – it’s now got more than 100 cases listed for 2029.”

Sir Mark asked Trevor Phillips to imagine he had been the victim of a crime, saying: “We’ve caught the person, we’ve charged him, ‘great news, Mr Phillips, we’ve got him charged, they’re going to court’.

“And then a few weeks later, I see the trial’s listed for 2029. That doesn’t feel great, does it?”

Asked about the fact that suspects could still be on the streets for years before going to trial, Sir Mark conceded it’s “pretty awful”.

He added: “If it’s someone on bail, who might have stolen your phone or whatever, and they’re going in for a criminal court trial, that could be four years away. And that’s pretty unacceptable, isn’t it?”

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Leveson explains plans to fix justice system

Challenge to reform the Met

The Met chief’s comments come two years after an official report found the force is institutionally racist, misogynistic and homophobic.

Baroness Casey was commissioned in 2021 to look into the Met Police after serving police officer Wayne Couzens abducted, raped and murdered Sarah Everard.

She pinned the primary blame for the Met’s culture on its past leadership and found stop and search and the use of force against black people was excessive.

At the time, Sir Mark, who had been commissioner for six months when the report was published, said he would not use the labels of institutionally racist, institutionally misogynistic and institutionally homophobic, which Baroness Casey insisted the Met deserved.

However, London Mayor Sadiq Khan, who helped hire Sir Mark – and could fire him – made it clear the commissioner agreed with Baroness Casey’s verdict.

A few months after the report, Sir Mark launched a two-year £366m plan to overhaul the Met, including increased emphasis on neighbourhood policing to rebuild public trust and plans to recruit 500 more community support officers and an extra 565 people to work with teams investigating domestic violence, sexual offences and child sexual abuse and exploitation.

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UK measles cases rising among children – with leading NHS hospital ‘concerned’

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UK measles cases rising among children - with leading NHS hospital 'concerned'

A leading NHS hospital has warned measles is on the rise among children in the UK, after treating 17 cases since June.

Alder Hey Children’s Hospital in Liverpool said it is “concerned” about the increasing number of children and young people who are contracting the highly contagious virus.

It said the cases it has treated since June were for effects and complications of the disease, which, in rare cases, can be fatal if left untreated.

“We are concerned about the increasing number of children and young people who are contracting measles. Measles is a highly contagious viral illness which can cause children to be seriously unwell, requiring hospital treatment, and in rare cases, death,” the hospital said in a statement to Sky News.

In a separate open letter to parents and carers in Merseyside earlier this month, Alder Hey, along with the UK Health and Security Agency (UKHSA) and directors of Public Health for Liverpool, Sefton and Knowsley, warned the increase in measles in the region could be down to fewer people getting vaccinated.

The letter read: “We are seeing more cases of measles in our children and young people because fewer people are having the MMR vaccine, which protects against measles and two other viruses called mumps and rubella.

“Children in hospital, who are very poorly for another reason, are at higher risk of catching the virus.”

What are the symptoms of measles?

The first symptoms of measles include:

• A high temperature

• A runny or blocked nose

• Sneezing

• A cough

• Red, sore or watery eyes

Cold-like symptoms are followed a few days later by a rash, which starts on the face and behind the ears, before it spreads.

The spots are usually raised and can join together to form blotchy patches which are not usually itchy.

Some people may get small spots in their mouth too.

What should you do if you think your child has measles?

Ask for an urgent GP appointment or call 111 if you think your child has measles.

If your child has been vaccinated, it is very unlikely they have measles.

You should not go to the doctor without calling ahead, as measles is very infectious.

If your child is diagnosed with measles by a doctor, make sure they avoid close contact with babies and anyone who is pregnant or has a weakened immune system.

The skin of a patient after 3 days of measles infection
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The skin of a patient after three days of measles infection

It comes after a Royal College of Paediatrics and Child Health (RCPCH) report released earlier this month determined that uptake of vaccines in the UK has stalled over the last decade and is, in many cases, declining.

It said none of the routine childhood vaccinations have met the 95% coverage target since 2021, putting youngsters at risk of measles, meningitis and whooping cough.

The MMR vaccine has been available through the NHS for years. Two doses gives lifelong protection against measles, mumps and rubella.

File photo of a MMR vaccine
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Two doses of the MMR vaccine give lifelong protection against measles, mumps and rubella. Pic: iStock

According to the latest NHS data, Liverpool was one of the cities outside London with the lowest uptake of the MMR vaccination in 2023-2024.

By the time children were five years old, 86.5% had been give one dose, decreasing to 73.4% for a second dose.

The RCPCH report put the nationwide decline down to fears over vaccinations, as well as families having trouble booking appointments and a lack of continuous care in the NHS, with many seeing a different GP on each visit.

Read more from Sky News:
Met Police chief on London’s ‘shameful’ racism challenge
‘My voice box was removed after NHS missed cancer’

In the US, measles cases are at their highest in more than three decades.

Cases reached 1,288 on Wednesday this week, according to the US Centres for Disease Control and Prevention, with 14 states battling active outbreaks.

The largest outbreak started five months ago in communities in West Texas, where vaccination uptake is low. Since then, three people have died – including two children in Texas and an adult in New Mexico – with dozens more in hospital.

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