Connect with us

Published

on

Consumers will get stronger protections with a new water watchdog – as trust in water companies takes a record dive.

Environment Secretary Steve Reed will announce on Monday that the government will set up the new water ombudsman with legal powers to resolve disputes, rather than the current voluntary system.

The watchdog will mean an expansion of the Consumer Council for Water’s (CCW) role and will bring the water sector into line with other utilities that have legally binding consumer watchdogs.

Consumers will then have a single point of contact for complaints.

Politics latest: Labour should let water companies ‘go bust’, Farage says

The Department for the Environment, Food and Rural Affairs (Defra) said the new watchdog would help “re-establish partnership” between water companies and consumers.

A survey by the CCW in May found trust in water companies had reached a new low, with fewer than two-thirds of people saying they provided value for money.

Just 35% said they thought charges from water companies were fair – even before the impact could be felt from a 26% increase in bills in April.

Please use Chrome browser for a more accessible video player

‘We’ll be able to eliminate sewage spillages’

Mr Reed is planning a “root and branch reform” of the water industry – which he branded “absolutely broken” – that he will reveal alongside a major review of the sector on Monday.

The review is expected to recommend the scrapping of water regulator Ofwat and the creation of a new one, to incorporate the work of the CCW.

Read more:
Labour will eliminate unauthorised sewage spillages in a decade
Under-fire water regulator could be scrapped

sewage surfers water pollution protest brighton
Image:
A water pollution protest by Surfers Against Sewage in Brighton

Campaigners and MPs have accused Ofwat of failing to hold water operators to account, while the companies complain a focus on keeping bills down has prevented appropriate infrastructure investment.

On Sunday, Mr Reed avoided answering whether he would get rid of Ofwat or not when asked on Sunday Morning with Trevor Phillips.

He pledged to halve sewage pollution by water companies by 2030 and said Labour would eliminate unauthorised sewage spillages in a decade.

Mr Reed announced £104 billion of private investment to help the government do that.

Victoria Atkins MP, Shadow Secretary of State for Environment, Food and Rural Affairs, said: “While stronger consumer protections are welcome in principle, they are only one part of the serious long-term reforms the water sector needs.

“We all want the water system to improve, and honesty about the scale of the challenge is essential. Steve Reed must explain that bill payers are paying for the £104 billion investment plan. Ministers must also explain how replacing one quango with another is going to clean up our rivers and lakes.

“Public confidence in the water system will only be rebuilt through transparency, resilience, and delivery.”

Continue Reading

UK

‘Broken’ water industry set to be overhauled – nine key recommendations from landmark report

Published

on

By

New water ombudsman to give public stronger protections, government pledges

The system for regulating water companies in England and Wales should be overhauled and replaced with one single body, a major review of the sector has advised.

It has recommended abolishing regulator Ofwat as well as the Drinking Water Inspectorate (DWI), which ensures that public water supplies are safe.

The report, which includes 88 recommendations, suggests a new single integrated regulator to replace existing water watchdogs, mandatory water metering, and a social tariff for vulnerable customers.

The ability to block companies being taken over and the creation of eight new regional water authorities with another for all of Wales to deliver local priorities, has also been suggested.

The review, the largest into the water industry since privatisation in the 1980s, was undertaken by Sir Jon Cunliffe, a career civil servant who oversaw the biggest clean-up of Britain’s banking system in the wake of the financial crash.

He was coaxed out of retirement by Environment Secretary Steve Reed to lead the Independent Water Commission.

Here are nine key recommendations:

More from Money

• Single integrated water regulators – a single water regulator in England and a single water regulator in Wales. In England, this would replace Ofwat, the Drinking Water Inspectorate and water-environment related functions from the Environment Agency and Natural England

• Eight new regional water system planning authorities in England and one national authority in Wales

• Greater consumer protection – this includes upgrading the consumer body Consumer Council for Water into an Ombudsman for Water to give stronger protection to customers and a clearer route to resolving complaints

• Stronger environmental regulation, including compulsory water meters

• Tighter oversight of water company ownership and governance, including new powers for the regulator to block changes in water company ownership

• Public health reforms – this aims to better manage public health risks in water, recognising the many people who swim, surf and enjoy other water-based activities

• Fundamental reset of economic regulation – including changes to ensure companies are investing in and maintaining assets

• Clear strategic direction – a new long-term National Water Strategy should be published by both the UK and Welsh governments with a “minimum horizon of 25 years”

• Infrastructure and asset health reforms – including new requirements for companies to map and assess their assets and new resilience standards

In a speech responding to Sir Jon’s report, Mr Reed is set to describe the water industry as “broken” and welcome the commission’s recommendations to ensure “the failures of the past can never happen again”.

Final recommendations of the commission have been published on Monday morning to clean up the sector and improve public confidence.

Major other suggested steps for the government include greater consumer protection by upgrading the Consumer Council for Water into an ombudsman with advocacy duties being transferred to Citizens Advice.

Stronger and updated regulations have been proposed by Sir Jon, including compulsory water metering, changes to wholesale tariffs for industrial users and greater water reuse and rainwater harvesting schemes. A social tariff is also recommended.

Oversight of companies via the ability to block changes in ownership of water businesses and the addition of “public benefit” clauses in water company licences.

To boost company financial resilience, as the UK’s biggest provider Thames Water struggles to remain in private ownership, the commission has recommended minimum financial requirements, like banks are subject to.

It’s hoped this will, in turn, make companies more appealing to potential investors.

The public health element of water has been recognised, and senior public health representation has been recommended for regional water planning authorities, as have new laws to address pollutants like forever chemicals and microplastics.

A “supervisory” approach has been recommended to intervene before things like pollution occur, rather than penalising the businesses after the event.

A long-term, 25-year national water strategy should be published by the UK and Welsh governments, with ministerial priorities given to water firms every five years.

Companies should also be required to map and assess their assets and resilience

This breaking news story is being updated and more details will be published shortly.

Please refresh the page for the fullest version.

You can receive breaking news alerts on a smartphone or tablet via the Sky News app. You can also follow us on WhatsApp and subscribe to our YouTube channel to keep up with the latest news.

Continue Reading

UK

Inquiry launched to ‘uncover truth’ behind bloody clashes at Orgreave miners’ strike

Published

on

By

Inquiry launched to 'uncover truth' behind bloody clashes at Orgreave miners' strike

A new public inquiry will “uncover the truth” behind the so-called “Battle of Orgreave”, a bloody fight between striking miners and police officers in the 1980s.

One hundred and twenty people were injured in the violent confrontation on 18 June 1984, outside a coal processing factory in Orgreave, South Yorkshire.

Five thousand miners clashed with an equal number of armed and mounted police during a day of fighting.

Police used horse charges, riot shields and batons against the picketers, even as some were retreating.

5000 miners clashed with an equal number of armed and mounted police during a day of fighting
Image:
Masses of miners and police clashed during the day of fighting

Police also used horse charges against protesters
Image:
Police officers on horses charged against protesters

In the aftermath, miners were blamed for the violence in what campaigners believe was an institutional “frame-up”.

“There were so many lies,” says Chris Peace, from campaign group Orgreave Truth and Justice, “and it’s a real historic moment to get to this stage.”

“There’s a lot of information already in the public domain,” she adds, “but there’s still some papers that are embargoed, which will hopefully now be brought to light.”

More on South Yorkshire

Campaigner Chris Peace
Image:
Campaigner Chris Peace

Although dozens of miners were arrested, trials against them all collapsed due to allegations of unreliable police evidence.

Campaigners say some involved have been left with “physical and psychological damage”, but until now, previous governments have refused calls for a public inquiry.

Launching the inquiry today, Home Secretary Yvette Cooper told Sky Newsi that she wanted to “make sure” campaigners now got “proper answers”.

“We’ve obviously had unanswered questions about what happened at Orgreave for over 40 years,” Ms Cooper says, “and when we were elected to government, we determined to take this forward.”

Although dozens of miners were arrested, trials against them all collapsed due to allegations of unreliable police evidence
Image:
A police officer tackling a miner

Campaigners say some miners involved have been left with 'physical and psychological damage'
Image:
A bleeding protester being led away by police during the ‘Battle of Orgreave’

The Bishop of Sheffield, Pete Wilcox
Image:
The Bishop of Sheffield, Pete Wilcox, will chair the inquiry

The inquiry will be a statutory one, meaning that witnesses will be compelled to come and give evidence, and chaired by the Bishop of Sheffield, Pete Wilcox.

“I’m really happy,” says Carl Parkinson, a former miner who was at Orgreave on the day of the clash, “but why has it took so long?”

“A lot of those colleagues and close friends have passed away, and they’ll never get to see any outcome.”

Former miner Carl Parkinson
Image:
Former miner Carl Parkinson

Former miner Chris Skidmore
Image:
Former miner Chris Skidmore

Mr Parkinson and Chris Skidmore, who was also there that day, were among the group of campaigners informed first-hand by Ms Cooper about the public inquiry at the Orgreave site.

“It wasn’t frightening to start off with,” Mr Skidmore remembers of the day itself, “but then what I noticed was the amount of police officers who had no identification numbers on. It all felt planned.”

“And it wasn’t just one truncheon,” says Mr Parkinson, “there were about 30, or 40. And it was simultaneous, like it was orchestrated – just boom, boom, boom, boom.

“And there’s lads with a split down their heads for no good reason, they’d done nothing wrong. We were just there to peacefully picket.”

Police used horse charges, riots shields and batons against the picketers, even as some were retreating
Image:
Police used riot shields against the picketers, even as some were retreating

In the aftermath of the fighting, miners were blamed for the violence
Image:
In the aftermath of the fighting, miners were blamed for the violence

In the intervening years, South Yorkshire Police have paid more than £400,000 in compensation to affected miners and their families.

But no official inquiry has ever looked at the documents surrounding the day’s events, the lead-up to it and the aftermath.

Read more from Sky News:
E-bike riders are doing double the speed limit
Environment secretary pledges to cut sewage pollution

“We need to have trust and confidence restored in the police,” says South Yorkshire Mayor Oliver Coppard, “and part of that is about people, like this campaign, getting the justice that they deserve.

“Obviously, we’ve had things like Hillsborough, CSE [Child Sexual Exploitation] in Rotherham, and we want to turn the page.”

Continue Reading

UK

England star Jess Carter targeted by racist abuse during Euros

Published

on

By

England star Jess Carter targeted by racist abuse during Euros

England star Jess Carter says she has been the victim of racist abuse online during the UEFA Women’s Euros in Switzerland.

The Lionesses defender, who has 49 England caps, said she will be “taking a step back from social media and leaving it to a team to deal with”.

In an Instagram post, the 27-year-old player said: “From the start of the tournament, I have experienced a lot of racial abuse. Whilst I feel every fan is entitled to their opinion on performance and result, I don’t agree or think it’s ok to target someone’s appearance or race.”

Jess Carter. Pic: PA
Image:
Jess Carter. Pic: PA

Carter said she was stepping back from social media to “protect myself in a bid to keep my focus on helping the team anyway I can”.

She added: “Hopefully speaking out will make the people writing this abuse think twice so that others won’t have to deal with it.”

Carter also said that England have made some “historic changes with the Lionesses squad” that she was “so proud” of, and she hopes that by speaking out about racial abuse “it will make another positive change for all”.

‘Abhorrent abuse’

More on Football

The Football Association leadership has condemned the “abhorrent abuse” against Carter and has contacted UK police about it.

FA chief executive Mark Bullingham said in a statement: “Our priority is Jess and giving her all the support she needs. We strongly condemn those responsible for this disgusting racism.

“As soon as we were made aware of the racist abuse Jess received, we immediately contacted UK police. They are in touch with the relevant social media platform, and we are working with police to ensure those responsible for this hate crime are brought to justice.”

England's Jess Carter during a training session in Switzerland. Pic: PA
Image:
Carter during a training session in Switzerland. Pic: PA

The Lionesses said in a statement: “We stand with Jess and all Lionesses players past and present who have suffered racism.

“No one should have to endure such vile abuse, be that in football or any walk of life.”

They added: “Those behind this online poison must be held accountable.”

Anger and sadness

England teammate Lucy Bronze said there was “anger” and “sadness” among the squad following the abuse.

Bronze said: “I think we all know that any player of colour that’s played for England has probably gone through racist abuse. That’s a sad fact.”

She told Sky News’ sports correspondent Rob Harris that social media platforms need to be held more accountable.

Bronze added: “People need to be held accountable for their actions, whether it’s in-person or online. The abuse is not okay. Racism is not okay.”

Read more from Sky News:
Lionesses ‘very optimistic’ Williamson will be fit for semi-final
Team went from sloppy to celebratory in nerve-shredding quarters

The prime minister said on X that there was “no place for racism in football or anywhere in society”.

Sir Keir Starmer added: “I stand with Jess, the Lionesses, and any players who have suffered racism, on and off the pitch.”

Carter has started all four of England’s games at the tournament.

The defending champions face Italy on Tuesday night in Geneva in the Euros semi-finals. If they win and reach the final, they will play either Germany or Spain, who face each other on Wednesday.

Follow the World
Follow the World

Listen to The World with Richard Engel and Yalda Hakim every Wednesday

Tap to follow

The Lionesses also said that until now, they have chosen to take the knee before matches.

“It is clear we and football need to find another way to tackle racism,” they said.

England won’t be taking the knee before semi-final

The Lionesses said they have agreed as a squad to remain standing before kick-off in the match against Italy.

“We hope the game can come together to see what more can be done.”

Kneeling, a symbolic anti-racism gesture, came to prominence in 2016 when NFL player Colin Kaepernick knelt in protest during the United States national anthem and became more widespread during the Black Lives Matter movement.

Continue Reading

Trending