Rishi Sunak was confronted by a 77-year-old NHS patient on nurses’ pay during a visit to a hospital in south London.
Catherine Poole, who is recovering from surgery at Croydon University Hospital, said “it’s a pity you don’t pay them more” when asked how the nurses were treating her.
The prime minister insisted “we are trying”, but was given a short lecture from the pensioner.
“No, you are not trying, you need to try harder,” she told him.
Mr Sunak went on to say that the NHS was important. “Yes, and look after it,” Ms Poole replied.
Thousands of nurses across the country are voting on strike action, as healthcare workers call for a pay rise amid soaring inflation.
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Research commissioned by the Royal College of Nursing suggested that they are working an extra day a week for no more pay.
The data also suggests their wages have fallen 20% in real terms, based on a five-day week.
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The NHS could also be in line for a further tightening of budgets, as Chancellor Jeremy Hunt eyes ways to fill a multi-billion pound fiscal black hole.
Mr Sunak dodged a question about nurses’ pay, when pushed by broadcasters following the exchange.
Asked if he was happy that nurses are not getting a real-terms increase in pay, he said: “It is brilliant to be here at Croydon Hospital, to see the great work of the doctors and nurses here.
“One of the priorities for my government is going to be tackling the COVID backlogs and supporting the NHS.
“We face lots of challenges as a country, but I am confident that we can fix the economy and deliver on the promise of the 2019 manifesto, including having a stronger NHS.”
Mr Sunak received a more positive reaction from other patients.
At one bed, 46-year-old Sreeja Gopalan told him: “I am waiting to see you.”
“I am proud of you,” she said, as she took a selfie with the prime minister.
During the summer Conservative leadership contest, Mr Sunak pledged to introduce a £10 fine.
Among the critics, the British Medical Association (BMA) said the plans would “make matters worse” and threaten the principle of free NHS care at the point of need.
The prime minister wants to deliver a stronger NHS and the “sentiment remains people should not be missing appointments”, according to his spokesperson.
North Yorkshire Police said: “Despite extensive enquiries, including with our colleagues in Humberside and West Yorkshire Police, we have been unable to identify him.
“He was found without any identification or personal belongings.”
The man was also described as white, in his early 50s to 60s, with light brown short hair and stubble.
He was wearing brown walking boots, blue denim jeans, a multicoloured knitted jumper and possibly a dark green waterproof coat, police added.
It comes after Leicestershire and Lincolnshire both declared a major incident in response to the extreme weather hitting the UK and Ireland.
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Leicestershire Fire and Rescue was the first emergency service in England to declare an incident and said it had received more than 200 calls since Monday morning over widespread flooding.
Crews had found cars stuck in floodwater and evacuated residents from flooded homes and rising waters, with some 17 people rescued as of 1.45pm.
The Lincolnshire Resilience Forum declared a major incident shortly after, and noted that emergency services had rescued children who were stranded at a school in Edenham.
Meanwhile, the Met Office has three yellow weather warnings – each for snow and ice – in effect throughout Monday evening and Tuesday morning.
A warning covering the west and north coast of Scotland – reaching into Inverness and Aberdeen – will last until midday, while an alert in effect for all of Northern Ireland will last until 11am.
The Met Office has also issued a warning covering Wales and parts of northwest England on Monday evening, moving into southwest England, the Midlands and parts of southern England in the early hours of Tuesday.
On Wednesday, a yellow weather warning for snow is in effect across the south of England – stretching from just above Truro in Cornwall to Canterbury in Kent – from 9am to midnight.
A man has been charged following reports of threats towards Labour safeguarding minister Jess Phillips, Sky News understands.
Jack Bennett, 39, has been charged with three counts of malicious communications, Devon and Cornwall Police said.
The messages were sent between April 2024 and January 2025 involving three victims, including the Birmingham Yardley MP.
It is understood the accused, from Seaton, east Devon, was charged over the weekend.
He has been bailed to appear before Exeter Magistrates’ Court on 18 February 2025.
Earlier on Monday, Prime Minister Sir Keir Starmer spoke about a “line being crossed” regarding comments towards Ms Phillips and said that she had been receiving threats.
This breaking news story is being updated and more details will be published shortly.
The charge said the 31-year-old “wilfully and without reasonable excuse or justification misconducted yourself in a way which amounted to an abuse of the public’s trust in the office holder by engaging in a sexual act with a prisoner in a prison cell”.
Tetteh Turkson, of the Crown Prosecution Service, added last year that the incident was “a shocking breach of the public’s trust,” and that De Sousa Abreu “was clearly an enthusiastic participant who wrongly thought she would avoid responsibility”.
“The CPS recognises there is no excuse for any prison officer who conducts themselves in such a manner, and we will never hesitate to prosecute those who abuse their position of power,” she added.
“After working closely with the Metropolitan Police to build the strongest possible case, De Sousa had no option but accept she was guilty. She will now rightly face the consequences of her actions.”
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