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Taylor Swift has criticised Ticketmaster after her fans said they waited hours and were repeatedly kicked off the firm’s website while trying to get tickets for her upcoming US tour.

The popstar said she and her team had been assured by ticket sellers that they could handle a surge in demand for her Eras tour – her first in five years.

Ticketmaster handled ticket sales for most of the shows on the 20-city, 52-date tour, although SeatGeek sold tickets for a few performances in Texas and Arizona.

In a statement on Instagram, 32-year-old Swift said: “It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.

“There are a multitude of reasons why people had such a hard time trying to get tickets and I’m trying to figure out how this situation can be improved moving forward.

“I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could.”

She added: “It’s truly amazing that 2.4 million people got tickets but it really p***** me off that a lot of them feel like they went through several bear attacks to get them.

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“And to those who didn’t get tickets, all I can say is that my hope is to provide more opportunities for us to all get together and sing these songs.

“Thank you for wanting to be there. You have no idea how much that means.”

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Earlier on Friday, Ticketmaster had cancelled ticket sales for the US tour due to “insufficient ticket inventory” to meet “extraordinarily high demands”.

That move came days after the presale for the tour caused the site to crash, leaving many fans frustrated and unable to get tickets.

Fans said they had waited in online queues for up to eight hours, with many finding they were too late for the tickets, which cost between $49 (£41) and $449 (£377) each.

Ticketmaster said on Thursday that it had anticipated heavy demand for tickets, adding that a record 3.5 million people had registered as verified fans.

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The company said it had planned to invite 1.5 million of those to participate in the sale for all 52 show dates, including the 47 sold by Ticketmaster, with the other two million placed on a waiting list.

But it said the plan had been undermined by attacks from “bots” – automated software requests – and demand from those who had not previously registered.

Ticketmaster said this had resulting in 3.5 billion system requests – four times the company’s previous peak.

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Man arrested for alleged sexual assault ‘on set of EastEnders’

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Man arrested for alleged sexual assault 'on set of EastEnders'

A man has been arrested on suspicion of assault and sexual assault – which reportedly took place on the set of EastEnders.

The alleged incident happened on the set of the BBC soap at Elstree Studios in Hertfordshire, according to The Sun newspaper.

Hertfordshire Police confirmed a man in his 50s was arrested after the report in Eldon Avenue, Borehamwood, on 7 May.

The man is accused of sexual assault and common assault in relation to two victims, the force said.

The suspect is on bail while inquiries continue, police added.

EastEnders said in a statement: “While we would never comment on individuals, EastEnders has on-site security and well-established procedures in place to safeguard the safety and welfare of everyone who works on the show.”

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BST Hyde Park’s final day cancelled as Jeff Lynne’s ELO pulls out of headline slot

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BST Hyde Park's final day cancelled as Jeff Lynne's ELO pulls out of headline slot

BST Hyde Park festival has cancelled its final night after Jeff Lynne’s Electric Light Orchestra pulled out of the headline slot.

Lynne, 77, was due to play alongside his band on Sunday but has been forced to withdraw from the event following a “systemic infection”.

The London show was supposed to be a “final goodbye” from ELO following their farewell US tour.

Organisers said on Saturday that Lynne was “heartbroken” at being unable to perform.

A statement read: “Jeff has been battling a systemic infection and is currently in the care of a team of doctors who have advised him that performing is simply not possible at this time nor will he be able to reschedule.

“The legacy of the band and his longtime fans are foremost in Jeff’s mind today – and while he is so sorry that he cannot perform, he knows that he must focus on his health and rehabilitation at this time.”

They later confirmed the whole of Sunday’s event would be cancelled.

“Ticket holders will be refunded and contacted directly by their ticket agent with further details,” another statement said.

Stevie Wonder played the festival on Saturday – now its final event of 2025.

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US rock band The Doobie Brothers and blues rock singer Steve Winwood were among those who had been due to perform to before ELO’s headline performance.

The cancellation comes after the band, best known for their hit Mr Blue Sky, pulled out of a performance due to take place at Manchester’s Co-Op Live Arena on Thursday.

ELO was formed in Birmingham in 1970 by Lynne, multi-instrumentalist Roy Wood and drummer Bev Bevan.

They first split in 1986, before frontman Lynne resurrected the band in 2014.

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Donald Trump threatens to revoke Rosie O’Donnell’s US citizenship

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Donald Trump threatens to revoke Rosie O'Donnell's US citizenship

Donald Trump has said he is considering “taking away” the US citizenship of actress and comedian Rosie O’Donnell, despite a Supreme Court ruling that expressly prohibits a government from doing so.

In a post on Truth Social on Saturday, the US president said: “Because of the fact that Rosie O’Donnell is not in the best interests of our Great Country, I am giving serious consideration to taking away her Citizenship.”

He also labelled O’Donnell, who has moved to Ireland, as a “threat to humanity” and said she should “remain in the wonderful country of Ireland, if they want her”.

O’Donnell responded on Instagram by posting a photograph of Mr Trump with Jeffrey Epstein.

“You are everything that is wrong with America and I’m everything you hate about what’s still right with it,” she wrote in the caption.

“I’m not yours to silence. I never was.”

Rosie O'Donnell arrives at the ELLE Women in Hollywood celebration on Tuesday, Nov. 19, 2024, in Los Angeles. (Photo by Jordan Strauss/Invision/AP)
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Rosie O’Donnell moved to Ireland after Donald Trump secured a second term. Pic: AP

O’Donnell moved to Ireland with her 12-year-old son in January after Mr Trump had secured a second term.

She has said she’s in the process of obtaining Irish citizenship based on family lineage and that she would only return to the US “when it is safe for all citizens to have equal rights there in America”.

O’Donnell and the US president have criticised each other publicly for years, in an often-bitter back-and-forth that predates Mr Trump’s move into politics.

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This is just the latest threat by the president to revoke the citizenship of someone he has disagreed with, most recently his former ally Elon Musk.

But the two situations are different as while Musk was born in South Africa, O’Donnell was born in the US and has a constitutional right to American citizenship.

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Amanda Frost, a law professor at the University of Virginia School of Law, said the Supreme Court ruled in a 1967 case that the fourteenth amendment of the constitution prevents the government from taking away citizenship.

“The president has no authority to take away the citizenship of a native-born US citizen,” he added.

“In short, we are nation founded on the principle that the people choose the government; the government cannot choose the people.”

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