Two former employees of the housing association that managed the flat in which mould killed Awaab Ishak have claimed more people could die as they accused it of having a “toxic and bullying culture”.
Rochdale Boroughwide Housing (RBH) controls more than 12,000 homes in the area.
Two years on from Awaab’s death, Sky News witnessed a number of properties on the Freehold Estate in Rochdale, where the boy and his family lived, with severe mould and damp.
Two ex-employees who resigned over the culture within RBH told Sky News that tenants are suffering because of the poor standard of accommodation.
Gareth Swarbrick, its chief executive, was sackedon Saturday, with the association’s board saying he had been removed with “immediate effect”.
An employee who worked at RBH for six years, Dave (not his real name), told Sky News: “The culture was horrible. It was bullying, toxic for the employees. It’s not fit for purpose at all. It’s meant to be run as a charity for the focus of the tenants [but] nothing could be further from the truth.”
When Awaab’s parents were complaining about the state of their mouldy and damp flat in 2017, Dave was working in the association’s call centre.
“All the staff were advised to tell anyone ringing up to just open up your trickle vents on your window – make sure you ventilate your property and put heating on and they would fob people off,” he said.
“The total disregard for the tenants and cost-cutting was so obvious and it’s really sad to be honest.”
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1:34
‘Awaab’s death must not be in vain’
‘Association is racist’
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Awaab’s parents, who fled Sudan to seek asylum in the UK, claimed the housing association was racist.
Dave said he agrees with them. “In my view, yes [it is racist],” he said. “It’s sad to say but it is.”
RBH refuted his claim, telling Sky News: “We are not a racist organisation, but we accept that assumptions were wrongly made in Awaab’s case. We are taking swift action to review our current approach and changes we need to make.”
There is only one way to avoid another tragedy, Dave claimed. “I definitely think there’ll be more deaths due to the lack of repairs,” he said.
“I think the only way that tenants will be safe is if RBH is closed down and the council takes it back over.”
Another employee, who resigned this year, quit after she heard about how and why Awaab had died.
Julie (not her real name) claimed the management “covered it up” and did not tell staff what had happened.
She told Sky News: “I knew one day RBH would make headlines because of how bad it was getting. I just hoped it wasn’t through the death of someone, especially a tenant. Even worse, it was a little boy.”
Julie added: “It just wasn’t right what they were doing. They were saying one thing and doing another – and that wasn’t right for me morally.”
On the culture of RBH, Julie commented: “It was toxic and people were getting away with treating employees how they wanted to, especially ones that challenged decisions. They’d be disciplined. In the end it just put a fear factor through the organisation.”
Image: Former chief executive of RBH, Gareth Swarbrick, has been sacked
Awaab died in December 2020. A coroner’s inquest concluded this month that he lost his life because of prolonged exposure to mould and damp in the inadequate accommodation provided by Rochdale Boroughwide Housing.
This should be a defining moment for the social housing sector, the coroner said.
RBH told Sky News it was “disappointed that two former employees claimed there is a culture of bullying”, adding: “We are an employee and tenant-owned mutual organisation with a strong set of values at our core. Our culture is one of collaboration and mutuality.”
The BBC has said it regrets not pulling the live stream of Bob Vylan’s “unacceptable” Glastonbury set – as Ofcom said the broadcaster has “questions to answer”.
The corporation has faced mounting criticism over airing the performance on Glastonbury‘s West Holts Stage, during which the rap-punk duo’s frontman Bobby Vylan led chants of: “Free, free Palestine” and: “Death, death to the IDF (Israel Defence Forces)”.
Sir Keir Starmer condemned the remarks as “appalling hate speech”, while festival organiser Emily Eavis said they “crossed a line” – and media watchdog Ofcom has now also released a statement raising concerns.
This morning, a spokesperson for the prime minister did not directly answer when asked if he still had confidence in BBC director-general Tim Davie.
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What is the Glastonbury controversy?
Footage from Bob Vylan’s set on Saturday showed some of the crowd joining in, as the group performed in front of a screen that said Israel’s actions in Gaza amount to “genocide”.
Afterwards, the BBC said there had been a warning on screen about potential “strong and discriminatory language”, but described the comments as “deeply offensive”.
On Monday, a spokesperson released an updated statement, saying the comments were antisemitic and the performance should have been taken off air.
“The BBC respects freedom of expression but stands firmly against incitement to violence,” the statement said. “The antisemitic sentiments expressed by Bob Vylan were utterly unacceptable and have no place on our airwaves. We welcome Glastonbury’s condemnation of the performance.”
Image: Pic: PA
A judgement to issue a warning on screen while streaming online was in line with editorial guidelines, the spokesperson added, and the performance has not been made available to view on demand.
“The team were dealing with a live situation but with hindsight we should have pulled the stream during the performance. We regret this did not happen.
“In light of this weekend, we will look at our guidance around live events so we can be sure teams are clear on when it is acceptable to keep output on air.”
An Ofcom spokesperson said: “We are very concerned about the live stream of this performance, and the BBC clearly has questions to answer.
“We have been speaking to the BBC over the weekend and we are obtaining further information as a matter of urgency, including what procedures were in place to ensure compliance with its own editorial guidelines.”
In a statement shared on Instagram on Sunday, Bobby Vylan said: “Teaching our children to speak up for the change they want and need is the only way that we make this world a better place.
“As we grow older and our fire starts to possibly dim under the suffocation of adult life and all its responsibilities, it is incredibly important that we encourage and inspire future generations to pick up the torch that was passed to us.”
The latest developments follows severe condemnation from the prime minister, who said there was “no excuse for this kind of appalling hate speech”.
Image: Mo Chara of Kneecap at Glastonbury. Pic: Reuters
Sir Keir also referenced a previous statement that Belfast rap group Kneecap, who were on stage after Bob Vylan, should have been removed from the line-up after one member was charged with a terrorism offence.
“I said that Kneecap should not be given a platform and that goes for any other performers making threats or inciting violence,” he said.
Ms Eavis, whose father Michael co-founded the festival, said in a statement that Bob Vylan had “very much crossed a line”.
She added: “Their chants very much crossed a line and we are urgently reminding everyone involved in the production of the festival that there is no place at Glastonbury for antisemitism, hate speech or incitement to violence.”
The Israeli embassy posted on X in the hours after the set, saying it was “deeply disturbed by the inflammatory and hateful rhetoric”.
It said the slogan used “advocates for the dismantling of the State of Israel”.
In a separate post on X on Sunday, Israel’s foreign ministry published graphic footage following the attack by Hamas on the Nova festival in Israel on 7 October 2023, and the Campaign Against Antisemitism (CAA) said it would be formally complaining to the BBC over its “outrageous decision” to broadcast the performance.
Speaking to Sky News’ Sunday Morning With Trevor Phillipson behalf of the government, Health Secretary Wes Streeting described the chant as “appalling”, especially at a music festival – “when there were Israelis at a similar music festival who were kidnapped, murdered, raped, and in some cases still held captive”.
He added that while “there’s no justification for inciting violence against Israelis… the way in which Israel’s conducting this war has made it extremely difficult for Israel’s allies around the world to stand by and justify”.
Lucy McMullin, who was in the crowd for Bob Vylan, told Sky News: “When there’s children and civilians being murdered and starved, then I think it’s important that people are speaking out on these issues.
“However, inciting more death and violence is not the way to do it.”
Police have said they are reviewing footage of both the Bob Vylan and Kneecap sets to assess whether any criminal offences were committed.
Speaking to Sky News earlier today, women and equalities minister Baroness Jacqui Smith said the comments “clearly” over-stepped the mark.
“I’m surprised that the BBC carried on broadcasting them live when it was obvious what was happening.”
“The loss of Christian has deeply affected his family, friends, and the wider community who knew him well,” his family said in a statement after his death.
“Christian brought energy, humour, and warmth wherever he went.
“He was a devoted father-of-three and a much-loved son, brother, partner and friend.”
His family has asked for privacy as they “come to terms with their grief”.