US politicians have announced they will look into Ticketmaster’s dominance after the company endured the wrath of Taylor Swift over its handling of sales for her highly-anticipated tour.
Senators Amy Klobuchar and Mike Lee said a competition subcommittee would examine “lack of competition in the ticketing industry”.
High fees, problems with Ticketmaster’s website and cancellations show it “does not face any pressure to continually innovate and improve”, said Ms Klobuchar.
Fans said they waited hours and were repeatedly kicked off the website on Thursday, with Ticketmaster cancelling Friday’s sale due to “extraordinarily high demands” and “insufficient” tickets.
Those issues came a few days after the site had again crashed under heavy demand during a presale.
Ticketmaster said more than 3.5 million people had registered for the general sale and that it had planned to allow 1.5 million to participate, with the rest going on a waiting list.
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However, it said “bots” – automated requests – and demand from those who hadn’t previously registered had swamped its website with 3.5 billion system requests – four times its previous peak.
“I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could,” Swift said on Instagram.
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She said she was “p***** off” and was looking at how things could be improved.
Ticketmaster, which dominates the US ticketing industry, has for years left fans and artists frustrated by hidden fees, soaring costs, and limited ticket availability due to presales.
Ms Klobuchar wrote to the firm’s boss last week and suggested Ticketmaster and sister company LiveNation – which promotes events and runs venues – were abusing their position and were insulated from the competition typical in other sectors.
She and Utah senator Mike Lee upped the ante on Tuesday by announcing plans for a special hearing.
“When there is no competition to incentivise better services and fair prices, we all suffer the consequences,” said Ms Klobuchar, who leads the Senate subcommittee on competition and consumer rights.
“American consumers deserve the benefit of competition in every market, from grocery chains to concert venues,” added Mr Lee.
The hearing date and witnesses are still to be confirmed.
Hollywood celebrities are among thousands of people who have been evacuated in Los Angeles, some fleeing homes now burned to the ground.
Paris Hilton and actor Billy Crystal have both lost their houses as fires rip through parts of California, including exclusive suburbs home to film stars and billionaires.
Oscar-winning songwriter Diane Warren, talk show host Ricki Lake, actor Cary Elwes, and reality stars Spencer Pratt and Heidi Montag have also confirmed their homes have been destroyed.
US media is reporting that Eugene Levy, and Adam Brody and Leighton Meester, have lost their homes. The stars are yet to confirm this.
Sky News’ US correspondent Martha Kelner reported that Tom Hanks, Ben Affleck and Reese Witherspoon were among those evacuated.
The blaze in Pacific Palisades, a hillside area between Santa Monica and Malibu dotted with celebrity homes, is one of at least five raging in California.
Thousands of firefighters are trying to contain the flames, with a new fire breaking out overnight in the Hollywood Hills, threatening a host of tourist sites including the Walk Of Fame.
‘The loss is overwhelming’
Hilton said she was “heartbroken beyond words” to see her Malibu home, where she has brought up her young children Phoenix and London, “burn to the ground on live TV”.
In a post on social media, she said: “This home was where we built so many precious memories. It’s where Phoenix took his first steps and where we dreamed of building a lifetime of memories with London.
“While the loss is overwhelming, I’m holding onto gratitude that my family and pets are safe.”
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In a joint statement, US actor Crystal, known for films including When Harry Met Sally and Analyze This, and his wife Janice confirmed their home of 46 years was gone.
“Words cannot describe the enormity of the devastation we are witnessing and experiencing,” the couple said.
They added: “We raised our children and grandchildren here. Every inch of our house was filled with love. Beautiful memories that can’t be taken away.”
The Hills stars Pratt and Montag documented the escalation of the fire at their home on Snapchat, with Pratt saying: “I’m watching our house burn down on the security cameras.”
“I talked to my neighbour last night and she told me that [Palisades Charter High School] had burnt down, and that’s directly behind me, and so had Gelson’s Supermarket which is adjacent,” she said.
“I just can’t reach anyone to see if my house is okay. I just Googled it and it said that it’s destroyed and terrible… I don’t know if my house is there.”
Jamie Lee Curtis confirmed her home was safe but said “our beloved neighbourhood is gone” as she shared videos of the blaze on her Instagram.
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Writer and actor Steve Guttenberg told Sky News he witnessed panic attacks and despair as he tried to help residents as the flames closed in.
The Police Academy star said: “There were mothers trying to find their kids.
“There were panic attacks. It was terrible. And that’s when the fires just lit up.”
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8:50
Guttenberg calls on national guard
Other celebrities who have fled their properties include the award-winning actor James Woods, who said he had been safely evacuated from his home in Pacific Palisades.
But he added in a post on X: “I do not know at this moment if our home is still standing.”
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Actor Mark Hamill, best known for playing Luke Skywalker in the Star Wars films, also posted on social media on Wednesday saying he evacuated his home in Malibu and his family were “fleeing for our lives”.
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This Is Us actress Mandy Moore was also forced to leave her home with her children and pets, saying on Instagram they had found temporary refuge with friends.
The actress said: “Trying to shield the kids from the immense sadness and worry I feel.
“Praying for everyone in our beautiful city. So gutted for the destruction and loss. Don’t know if our place made it.”
According to Velvet Ropes, which maps celebrity properties, Matt Damon, Steven Spielberg, Hilary Swank and Sally Field all have homes close to where fires are raging.
Dr Dre, Tyra Banks, Martin Short, Anna Faris, Milo Ventimiglia, Linda Cardellini, Mary McDonnell, Adam Sandler, Miles Teller, and Jennifer Love Hewitt are also said to have houses in affected areas.
In neighbouring Malibu, which was also affected by fires in December, stars including Beyonce and Jay-Z, Kim Kardashian, Lady Gaga and Billie Eilish are said to be among the celebrity residents.
The Palisades blaze has already burnt through nearly 16,000 acres of land, while the Eaton fire, covering over 10,000 acres, has caused the death of five people.
Three other fires, the Hurst fire, Lidia fire and Sunset fire, are all raging as emergency services battle to bring them under control.
Before the service, Mr Trump was also seen shaking hands with former vice president Mike Pence – the first time the pair have been seen in public together since leaving the White House in 2021.
Prior to that, Mr Pence had refused to back Mr Trump’s claim he had won the 2020 election.
Mr Obama and Mr Trump were also seen talking before the service began.
During his eulogy, Mr Biden said Mr Carter taught him the importance of treating “everyone with dignity and respect.”
“To young people, to anyone in search of meaning and purpose, study the power of Jimmy Carter’s example,” the president said. “Character, faith, love – a true patriot.”
Joshua Carter, the former president’s grandson, also said at the service: “He built houses for people who needed homes.
“He eliminated diseases in forgotten places. He waged peace anywhere in the world, wherever he saw a chance. He loved people.”
From 4 January, Mr Carter’s body was carried by a motorcade through Plains, before heading to the Carter Presidential Center in Atlanta.
The former president’s remains were then flown to Maryland and transferred in a ceremony to a hearse, which was carried in a motorcade to the US Navy Memorial in Washington to honour Mr Carter’s service as a lieutenant in the Navy.
He has since been lying in state at the Capitol Building, where the public could pay respects from Tuesday evening through to Thursday morning
Mr Carter’s body will now be returned to his hometown in Georgia for a second service and burial.
There, a private ceremony will be held at Maranatha Baptist Church before another procession through Plains, where supporters are being encouraged to line the streets for the motorcade.
Mr Carter will then be buried on his property next to his late wife, Rosalynn, who died in 2023.
Hollywood celebrities are among thousands of people who have been evacuated in Los Angeles, some fleeing homes now burned to the ground.
Paris Hilton and actor Billy Crystal have both lost their houses as fires rip through parts of California, including exclusive suburbs home to film stars and billionaires.
Oscar-winning songwriter Diane Warren, talk show host Ricki Lake, actor Cary Elwes, and reality stars Spencer Pratt and Heidi Montag have also confirmed their homes have been destroyed.
US media is reporting that Eugene Levy, and Adam Brody and Leighton Meester, have lost their homes. The stars are yet to confirm this.
Sky News’ US correspondent Martha Kelner reported that Tom Hanks, Ben Affleck and Reese Witherspoon were among those evacuated.
The blaze in Pacific Palisades, a hillside area between Santa Monica and Malibu dotted with celebrity homes, is one of at least five raging in California.
Thousands of firefighters are trying to contain the flames, with a new fire breaking out overnight in the Hollywood Hills, threatening a host of tourist sites including the Walk Of Fame.
‘The loss is overwhelming’
Hilton said she was “heartbroken beyond words” to see her Malibu home, where she has brought up her young children Phoenix and London, “burn to the ground on live TV”.
In a post on social media, she said: “This home was where we built so many precious memories. It’s where Phoenix took his first steps and where we dreamed of building a lifetime of memories with London.
“While the loss is overwhelming, I’m holding onto gratitude that my family and pets are safe.”
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In a joint statement, US actor Crystal, known for films including When Harry Met Sally and Analyze This, and his wife Janice confirmed their home of 46 years was gone.
“Words cannot describe the enormity of the devastation we are witnessing and experiencing,” the couple said.
They added: “We raised our children and grandchildren here. Every inch of our house was filled with love. Beautiful memories that can’t be taken away.”
The Hills stars Pratt and Montag documented the escalation of the fire at their home on Snapchat, with Pratt saying: “I’m watching our house burn down on the security cameras.”
“I talked to my neighbour last night and she told me that [Palisades Charter High School] had burnt down, and that’s directly behind me, and so had Gelson’s Supermarket which is adjacent,” she said.
“I just can’t reach anyone to see if my house is okay. I just Googled it and it said that it’s destroyed and terrible… I don’t know if my house is there.”
Jamie Lee Curtis confirmed her home was safe but said “our beloved neighbourhood is gone” as she shared videos of the blaze on her Instagram.
Instagram
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Writer and actor Steve Guttenberg told Sky News he witnessed panic attacks and despair as he tried to help residents as the flames closed in.
The Police Academy star said: “There were mothers trying to find their kids.
“There were panic attacks. It was terrible. And that’s when the fires just lit up.”
Please use Chrome browser for a more accessible video player
8:50
Guttenberg calls on national guard
Other celebrities who have fled their properties include the award-winning actor James Woods, who said he had been safely evacuated from his home in Pacific Palisades.
But he added in a post on X: “I do not know at this moment if our home is still standing.”
X
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Actor Mark Hamill, best known for playing Luke Skywalker in the Star Wars films, also posted on social media on Wednesday saying he evacuated his home in Malibu and his family were “fleeing for our lives”.
Instagram
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This Is Us actress Mandy Moore was also forced to leave her home with her children and pets, saying on Instagram they had found temporary refuge with friends.
The actress said: “Trying to shield the kids from the immense sadness and worry I feel.
“Praying for everyone in our beautiful city. So gutted for the destruction and loss. Don’t know if our place made it.”
According to Velvet Ropes, which maps celebrity properties, Matt Damon, Steven Spielberg, Hilary Swank and Sally Field all have homes close to where fires are raging.
Dr Dre, Tyra Banks, Martin Short, Anna Faris, Milo Ventimiglia, Linda Cardellini, Mary McDonnell, Adam Sandler, Miles Teller, and Jennifer Love Hewitt are also said to have houses in affected areas.
In neighbouring Malibu, which was also affected by fires in December, stars including Beyonce and Jay-Z, Kim Kardashian, Lady Gaga and Billie Eilish are said to be among the celebrity residents.
The Palisades blaze has already burnt through nearly 16,000 acres of land, while the Eaton fire, covering over 10,000 acres, has caused the death of five people.
Three other fires, the Hurst fire, Lidia fire and Sunset fire, are all raging as emergency services battle to bring them under control.