The head of markets at the National Grid Electricity System Operator has told Sky News that its new energy saving scheme “is likely how we’re all going to operate in the future.”
The new Demand Flexibility Service, which allows consumers to volunteer to use less electricity at times of peak demand to help avoid blackouts, has been activated twice this winter.
The Grid’s head of markets, Claire Dykta, described it as an effective “insurance policy” for the coming months, but also a demonstration of how the system could adapt as it is increasingly powered by clean, renewable energy, which is more intermittent than the polluting fossil fuels it is replacing.
She said: “Demand flexibility is going to be a really important component of our energy supply mix going forward and it will grow and grow as something that we all get used to.
“Once we’ve got electric cars and we don’t have gas boilers anymore, we’re going to be using energy very differently to how we use it today. Consumers being able to shift their demand is likely how we’re all going to operate in the future.”
Retired bereavement counsellor, Wendy Hall, 65, is from one of the around a million UK households that have signed up to take part in the Demand Flexibility Service.
Image: Wendy Hall is taking part in the scheme to help others
Image: The Demand Flexibility Service gives people the chance to save money off their bills
This time, she was asked by her energy supplier to save at least 20% of her regular usage over one-and-a-half hours.
When we arrived at her small single-story home in Chesterfield all the lights and appliances were off. Wendy was wrapped in her dressing gown for warmth, and was relying on the wood-burning fire in the living room to heat that part of the house.
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She planned to eat and wash her clothes later in the evening, to avoid using large appliances that typically use lots of electricity.
During the energy reduction period, she had her phone and Wi-Fi on, and kept a battery-powered lantern nearby to light her path as she moved around her home in the darkness.
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10:13
National Grid: Cash to reduce energy
Avoiding blackouts for vulnerable who need electricity
So far, the most Wendy has managed to save in one session is £3.66. Although, for her, this isn’t the main motivator.
“Primarily, it’s about avoiding blackouts for people who need the electricity, such as families with young children, elderly or disabled people. If I can just do a little bit and it helps them then that’s everything for me,” Wendy said.
“I’m not worried about the money, it’s not about that. Thinking about the war days, they dug for England, they made do and mended and if just switching the power off for one hour is a help to other people, I’m happy to do it.”
The National Grid emphasised that advances in smart appliances and technologies will ultimately make it much easier for people to consume electricity more flexibly, helping keep bills down at the same time as reducing demand at peak times.
Ms Dykta said: “I think one thing we should be really clear about is that when we talk about this Demand Flexibility Service and what it means, it’s about shifting your energy intensive appliances so your tumble dryer or your washing machine or your electric oven – and using those at different times.
“It’s not about switching everything off and sitting in the dark.
“Great Britain is on a journey to a high renewables green system. We’re further along than a lot of others, so demand flexibility is a step on that journey.”
Image: Ratcliffe on Sour coal fired power station
‘Smart’ consumers playing active part in system
But are the majority of British consumers ready to make this shift in their energy consumption habits?
E.ON chief executive Michael Lewis believes they are.
He told Sky News that “smart” consumers becoming an active part of the energy system is a critical part of its future.
“I think people are ready. They fully understand that we need to get off fossil fuels.
“We need to get to net zero and we need to get ourselves off these volatile international prices. And I think what Putin’s invasion of Ukraine has shown is how reliant we are on unstable political regimes.
“They know we need to take responsibility for our energy system and that means every individual taking responsibility for how we consume energy.”
But he warned that ditching fossil fuels will require a “huge national investment and a huge national effort”.
“Bear in mind we have to massively expand electricity generation, because not only are we replacing old fossil fuel generation, we’re also replacing all of the petroleum that goes into cars with electricity, and all of the gas that goes into heating with electricity.
“So we need much more renewable energy generation upstream and that’s both large scale generation like offshore wind, but also more embedded generation, like solar panels on every roof, and more electric vehicle chargers in homes and businesses.”
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‘We save £10 a day on energy scheme’
As well as increasing efforts to make homes more energy efficient, he said: “We have to look at storage.
“Batteries of course are great for short-term storage and as the electric vehicle fleet increases there’ll be more and more battery capacity embedded in the system, but we also need a long-term solution for seasonal storage.
“And that’s probably going to be hydrogen and we have to ramp up green hydrogen production to create that storage for when the wind isn’t blowing and when the sun isn’t shining.”
As part of its promise to decarbonise power generation in this country by 2035, the government has ambitious plans to ramp up battery storage and green hydrogen production, as well as increase wind power fivefold by the end of the decade.
But some industry experts worry that too much faith is being placed in technologies that, while rapidly advancing, are not yet at the necessary scale and affordability.
Heading for supply crisis in mid 2020s
Energy analyst from the Watt Logic consultancy, Kathryn Porter, says that the system has held up relatively well this winter, in part because warmer weather reduced the demand for gas, which provided just under 40% of our electricity generation last year.
But she is worried about what is to come, particularly about reliance on foreign electricity imports from European partners, especially France.
She said: “We’re running into a supply crisis in the middle of this decade.
“The reality is that this is the second time in five years that the French have taken large parts of their fleet offline for systemic problems, and so thinking that we can rely on old French reactors to get us out of trouble, I think is a little bit optimistic.
“We have legislation in place that requires all the coal power stations to close by October 2024.
“There are also two of our remaining nuclear power stations scheduled for closure in March 2024.
“So we have a situation where the winter after next, all of the spare capacity that we currently have… that will have gone.
“So we need to replace that. And the only realistic way of doing that is to build gas power stations. Now two years isn’t really long enough to do that.”
A government spokesperson told Sky News: “Putin’s illegal invasion of Ukraine has shown it is now more important than ever that we boost the UK’s homegrown energy supply to strengthen domestic resilience and energy security now and into the future.”
They added that the British Energy Security Strategy will “supercharge” renewable energy and nuclear capacity, as well as support North Sea oil and gas.
Billions have also been invested up until 2028 to make buildings more energy efficient, they said.
Pete Aitken says his daughter Hannah would still be alive if she hadn’t been sent to a series of “failing” mental health hospitals, which made her increasingly unwell.
Warning: This article contains references to suicide
Hannah Aitken was 22 when she took her own life two years ago. Her death has left her family in turmoil.
“I think about Hannah every hour of every day, more than once, every hour, every day,” her dad Pete said.
Throughout the family home are photos, candles and purple flowers, Hannah’s favourite colour. Her parents have planted a tree in the garden where her beloved trampoline once stood.
Image: Pete Aitken, whose daughter Hannah died by suicide in 2023
Hannah had autism and ADHD and struggled with her mental health. In 2017, she was sent to Huntercombe Hospital-Stafford. It was in special measures when she arrived.
Pete says the unit made Hannah worse. “I don’t believe that they gave her any care or treatment there that helped her.”
Over a period of four years, Hannah was sent to six different mental health hospitals. The majority were publicly funded and privately run.
Three were rated by the care regulator, the CQC, either ‘inadequate or ‘requires improvement’. Two of the units were closed down while Hannah was a patient.
“That to me is an indication of how bad the system is, and how bad the care that she received was,” Pete said.
“All they could do was… like prison keep her safe, but not give her any quality of life. They took all that away from her.”
Image: ‘I don’t believe that they gave her any care’, Pete says
Hannah emailed Sky News in 2023 following one of our reports to share her story.
She wrote: “I will never forget what I was put through… I put up with so much and it’s only now I realised it wasn’t right, for years I blamed myself.”
Hannah never fully recovered from her hospital admissions. In September 2023, she took a fatal dose of poison, which she had bought online.
Her family are now campaigning for a change in the law governing poisons.
Image: Family photos of Hannah Aitken, who died in 2023
Her dad said: “One gram of this poison is lethal. We found out from Hannah’s inquest she ordered a kilogramme of 99.6% purity.
“There is a legitimate use for it, but we understand that the concentration for that is something like less than 1%.”
Hannah’s death once again raises questions about why the NHSoutsources mental health services to failing private providers.
An NHS England spokesperson said: “Our thoughts are with Hannah’s family at this incredibly difficult time.
“The NHS has repeatedly made clear that all services must provide safe, high-quality care, irrespective of whether they are NHS or independent sector-led, and we continue to work closely with the CQC to monitor, identify and take appropriate action where it is needed.”
Elli Investments Group, the owners of The Huntercombe Group until 2021, has said they regret that these hospitals, which were independently managed, failed to meet expectations
Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK
Prince William is planning to take a “ruthless approach” towards Prince Andrew when he is king, according to reports, as a US lawyer predicts the scandal engulfing the royal “is not going away” and more stories will “leak out”.
The Sunday Times suggests William will ban his uncle from “all aspects of royal life” because of the ongoing risk to the Royal Family‘s reputation after a series of damaging revelations.
It comes amid reports that Andrewtried to get the Metropolitan Police to dig up dirt for a smear campaign against his sexual assault accuser Virginia Giuffre back in 2011.
Gloria Allred, who represents many of the victims of the late convicted paedophile Jeffrey Epstein, believes he will not be “let off the hook”.
“This is not going away. Even though he’s no longer a duke, and Sarah Ferguson is no longer a duchess, it’s not going away,” the US lawyer told Sky News.
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2:49
Who pushed Andrew to drop his titles?
Andrew relinquished his Duke of York title and remaining honours on Friday evening, after a series of fresh stories linked to the late Ms Giuffre, who was trafficked by Epstein. She died in April, aged 41, with her family saying said she “lost her life to suicide”.
She alleged she was forced to have sex with Andrew when she was 17, allegations he has always denied.
“The fact that Virginia is now deceased – may she rest in peace – doesn’t mean it’s over for Prince Andrew. It’s not over. More will come to leak out,” Ms Allred added.
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1:11
Windsor’s take on Prince Andrew
Reports of attempted smear campaign
It has now been reported that Andrew passed Ms Giuffre’s date of birth and social security number to his taxpayer-funded bodyguard in 2011, asking him to investigate.
He is said to have emailed the late Queen’s then-deputy press secretary and told him of his request to his protection officer, and also suggested Ms Giuffre had a criminal record, according to the Mail on Sunday.
Sky News has contacted the Met for comment. A spokesperson for the force told the PA news agency: “We are aware of media reporting and are looking into the claims made.”
The prince’s alleged attempt, on which the Met officer is not said to have acted, came in 2011, hours before the publication of the famous photograph of Andrew with his arm around Ms Giuffre in London, which he has claimed was doctored.
The Mail on Sunday said it obtained the email from disclosures held by the US congress.
“It would also seem she has a criminal record in the states,” Andrew said to the former press secretary, according to one email published by the newspaper. “I have given her DoB and social security number for investigation with XXX the on duty PPO.”
Ms Giuffre’s family responded, saying she did not have a criminal record, the newspaper said.
In her book, titled Nobody’s Girl: A Memoir Of Surviving Abuse And Fighting For Justice, she wrote, according to The Telegraph: “As devastating as this interview was for Prince Andrew, for my legal team it was like an injection of jet fuel.
“Its contents would not only help us build an ironclad case against the prince but also open the door to potentially subpoenaing his ex-wife, Sarah Ferguson, and their daughters, Princesses Beatrice and Eugenie.”
Image: The Duke of York and the Prince of Wales at the Duchess of Kent’s funeral last month. Pic: PA
Andrew, who remains a prince and continues to live in the Crown Estate property Royal Lodge, said on Friday that the “continued accusations about me distract from the work of His Majesty and the Royal Family”.
He insisted he was putting his “family and country first” and would stop using “my title or the honours which have been conferred upon me”.
Ms Allred told Sky News she felt Andrew’s statement on Friday, describing the scandal as a “distraction”, was an “insult” to Epstein’s victims.
“What it’s saying [the statement] is it’s continued bad PR for the monarchy,” she said.
“All right, I’m happy about this small consequence that he has to pay… no longer a duke, but look, he’s living a privileged life while many victims are still suffering from the harm that was done by many people involved with Jeffrey Epstein.”
Prince Andrew insisted his accuser, Virginia Giuffre, sign a one-year gag order – to prevent details of her allegations tarnishing the late Queen’s platinum jubilee, her memoirs have claimed.
Andrew relinquished his Duke of York title and remaining honours on Friday evening.
But, according to The Telegraph, Ms Giuffre’s book, which is due out on Tuesday, is focusing further attention on the sexual assault allegations and the prince’s friendship with paedophile Jeffrey Epstein, which led to the royal’s downfall.
She tells how Andrew’s “disastrous” Newsnight interview with Emily Maitlis was like an “injection of jet fuel” for her legal team, and it raised the possibility of “subpoenaing” his ex-wife Sarah Ferguson, and daughters Princess Beatrice and Princess Eugenie and drawing them into the legal case.
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Prince Andrew’s ’embarrassed’ Royals ‘for years’
The Telegraph also reports Ms Giuffre’s claims that she got “more out of” Andrew than a reported £12m payout and $2m (around £1.4m) donation to her charity because she had “an acknowledgement that I and many other women had been victimised and a tacit pledge to never deny it again”.
Ms Giuffre alleged she was forced to have sex with the prince when she was 17, after being trafficked by Epstein. Andrew continues to vehemently deny her allegations.
Queen Elizabeth II was celebrating her platinum jubilee in 2022 – the first British monarch to reach the milestone – as the civil case against her son was gathering pace.
It was settled nine days after she reached the 70th anniversary of her accession.
According to the Telegraph, Ms Giuffre, who died in April, reveals in her book: “I agreed to a one-year gag order, which seemed important to the prince because it ensured that his mother’s platinum jubilee would not be tarnished any more than it already had been.”
Image: Parades, processions, concerts and street parties were held across the UK in celebration of the Platinum Jubilee. Pic: PA
In January 2022, a US judge ruled the civil case against Andrew could go ahead, and the Queen went on to strip him of his honorary military roles, with the prince also giving up his HRH style.
‘Devastating’ interview
His 2019 Newsnight interview, which he hoped would clear his name, backfired when he said he “did not regret” his friendship with convicted paedophile Epstein, who trafficked Ms Giuffre.
Image: Prince Andrew and Virginia Giuffre (then Roberts) in 2001 – a picture the prince claimed had been doctored. Pic: Shutterstock
Andrew also said he had “no recollection” of ever meeting Ms Giuffre and added he could not have had sex with her in March 2001 because he was at Pizza Express with his daughter Beatrice on the day in question.
Ms Giuffre, whose book is called Nobody’s Girl: A Memoir of Surviving Abuse and Fighting for Justice, wrote, according to The Telegraph: “As devastating as this interview was for Prince Andrew, for my legal team it was like an injection of jet fuel.
“Its contents would not only help us build an ironclad case against the prince but also open the door to potentially subpoenaing his ex-wife, Sarah Ferguson, and their daughters, Princesses Beatrice and Eugenie.”
‘Amazed he was stupid enough’
She also told how Andrew had “stonewalled” her legal team for months before settlement discussions began moving very quickly when his deposition was scheduled for March 2022.
Ms Giuffre also wrote she was “amazed” that a member of the royal family would be “stupid enough” to appear in public with the convicted paedophile, after a photo of the pair walking in New York emerged.
Andrew, who remains a prince and continues to live in the Crown Estate property Royal Lodge, said on Friday the “continued accusations about me distract from the work of His Majesty and the royal family”.
He insisted he was putting his “family and country first” and would stop using “my title or the honours which have been conferred upon me”.