COVID inquiry: Bereaved relatives experiencing ‘anxiety’ and ‘unease’ over hiring of PR firms, preliminary hearing is told
Families who lost loved ones to COVID are experiencing “continuing anxiety” and “considerable unease” over two PR firms hired by the official public inquiry, a preliminary hearing has been told.
A report by the Open Democracy website said M&C Saatchi and 23Red had both worked for the government during the pandemic – with the latter said to have worked for the Cabinet Office – but were now working on a “listening project” for the UK COVID-19 Inquiry.
Pete Weatherby KC, representing the COVID-19 Bereaved Families for Justice group, said it had raised fears about conflicts of interest.
Becky Kummer, a spokesperson for the group who lost her father in the pandemic, said the two firms “shouldn’t be anywhere near the COVID inquiry, never mind being responsible for how it reaches those worst affected by the pandemic”.
The COVID memorial wall in London
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A spokeswoman for the inquiry confirmed to Sky News that M&C Saatchi had been awarded the contract and that 23Red had been sub-contracted by the company “to provide the inquiry with expertise on working with external organisations to support public engagement and encourage people to share their experiences”.
But she insisted the contract was awarded “in line with Crown Commercial Service’s robust procurement regulations, ensuring transparency and value for money for the taxpayer”.
She added: “We were satisfied there are no conflicts of interest for the appointed suppliers which would affect the delivery of the listening exercise.”
Sky News understands M&C Saatchi did not work on the government’s public health response to the pandemic, but on other campaigns over that period, including on obesity, smoking and cancer.
However, the Cabinet Office confirmed that 23Red did work with them on marketing projects during COVID.
We also understand all bidders for the contract were required to declare any potential conflicts of interest and required to show they had suitable safeguards to mitigate any risk of conflict of interest.
‘Acute concerns’
Speaking at this morning’s preliminary hearing for the inquiry, Mr Weatherby spoke about the inquiry’s “listening project” to gather the experiences of people impacted by the pandemic in a less formal setting.
He said it would be “be extremely difficult for bereaved families and [so it is] extremely important if it works and what is needed is clarity and certainty”.
But the lawyer said there was “continuing anxiety regarding the companies involved… and it is well known these are matters of acute concerns to the families”.
Mr Weatherby said he was not commenting on whether the reports in Open Democracy were correct or whether there was an actual conflict of interest.
But he said there was “considerable unease about this”, adding: “The consequences of not taking a robust and transparent approach to these issues are really quite simple – less families will be prepared to engage and the whole exercise will have less utility and less credibility.”
Mr Weatherby said he and the families wanted “a clear indication from the inquiry as to it using companies which have undertaken what might reasonably be perceived to be a conflict of interest”, and for contracted firms “to make a public statement concerning any work they have done that could be perceived to be in conflict”.
‘Modest delay’
During this morning’s hearing, the lead KC on the inquiry, Hugo Keith, also asked for a “modest delay” to the start of the public hearings because of the amount of documents that needed to be gone through.
He said “literally thousands of manual redactions” were having to be made to government policy documents and emails relating to the UK’s preparedness for a pandemic as junior officials names need to be taken off – then be checked again by the relevant departments.
He called for a provisional start date of May to early June.
Mr Wetherby, along with other representatives of bereaved families around the UK and the Trades Union Congress, agreed to the new timetable, with the KC saying there was “no alternative” with disclosure “very much in the foothills”.
But he called for the process to be changed so the parties involved could immediate access to the evidence, rather than waiting for the disclosure.
Three people have died following a helicopter crash during a flying lesson on the Isle of Wight.
A fourth person is in hospital in a serious condition following the incident, according to Hampshire Police.
Officers were called to the scene of a “helicopter that had come down” off Shanklin Road near Ventnor at 9.24am on Monday, the force said.
A spokesman for the aircraft’s owner Northumbria Helicopters said G-OCLV – which is listed as a Robinson R44 II helicopter – was involved in the accident during a flying lesson.
Fire and rescue vehicles at the scene near Ventnor. Pic: Stu Southwell
Aerial view of the crash site
Helicopter ‘spiralled out of sight’ – live updates
Four people, including the pilot, were on board the aircraft, which departed nearby Sandown Airport at 9am, the company also said in a statement.
A critical care team, including a doctor and specialist paramedic, was also sent to the crash site, Hants and Isle of Wight Air Ambulance added, alongside fire engines and other emergency vehicles.
The Air Accidents Investigation Branch confirmed it was alerted to the incident and is sending a team to investigate. A major incident was declared but has since been stood down.
A spokesperson for Hampshire and Isle of Wight Air Ambulance said in a statement: “We have treated and airlifted one patient to the Major Trauma Centre, University Hospital Southampton. Our thoughts are with them, and everyone involved in today’s incident.”
Darren Toogood, editor and publisher at the Island Echo, told Sky News presenter Kamali Melbourne the helicopter crashed on a “significantly busy, high-speed road” between the village of Godshill and the seaside town of Shanklin.
“It was on one of the first flights of the day,” he said.
“It’s a bank holiday weekend in August on the Isle of Wight. It’s an incredibly busy area. Lots of tourists down at the moment. It appears no vehicles were involved, which is incredible, given how busy this road would have been this morning.”
A witness, Leigh Goldsmith, told the Isle of Wight County Press she saw the helicopter “spiralling” before crashing into a hedge as she drove along the road.
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Police have closed Shanklin Road, blocking it off with several emergency vehicles, and are warning people to avoid the area.
Northumbria Helicopters said it is “giving its full cooperation to the authorities investigating this incident”.
UK
Ten organisations write urgent letter to home secretary over violence against women and girls strategy
Ten child protection organisations have written an urgent letter to the home secretary expressing concern about the omission of child sexual abuse from the government’s violence against women and girls strategy, following a Sky News report.
Groups including the NSPCC, Barnardo’s and The Internet Watch Foundation wrote to Yvette Cooper to say that violence against women and girls (VAWG) and child sexual abuse are “inherently and deeply connected”, suggesting any “serious strategy” to address VAWG needs to focus on child sexual abuse and exploitation.
The letter comes after Sky News revealed an internal Home Office document, titled Our draft definition of VAWG, which said that child sexual abuse and exploitation is not “explicitly within the scope” of their strategy, due to be published in September.
Poppy Eyre when she was four years old
Responding to Sky News’ original report, Poppy Eyre, who was sexually abused and raped by her grandfather when she was four, said: “VAWG is – violence against women and girls. If you take child sexual abuse out of it, where are the girls?”
The Centre of Expertise on Child Sexual Abuse, which is funded by the Home Office and a signatory to the letter, estimates 500,000 children in England and Wales are sexually abused every year.
The NSPCC “welcome” the government’s pledge to halve VAWG in a decade, but is “worried that if they are going to fulfil this commitment, the strategy absolutely has to include clear deliverable objectives to combat child sexual abuse and exploitation too”, the head of policy, Anna Edmundson, told Sky News.
Poppy is a survivor of child sexual abuse
She warned the government “will miss a golden opportunity” and the needs of thousands of girls will be “overlooked” if child sexual abuse and exploitation is not “at the heart of its flagship strategy”.
The government insists the VAWG programme will include action to tackle child sexual abuse, but says it also wants to create a distinctive plan to “ensure those crimes get the specialist response they demand”.
“My message to the government is that if you’re going to make child sexual abuse a separate thing, we need it now,” Poppy told Sky News.
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Rape Crisis, which is one of the largest organisations providing support to women in England and Wales, shares these concerns.
It wants plans to tackle child sexual abuse to be part of the strategy, and not to sit outside it.
The internal Home Office document detailing its violence against women and girls strategy
“If a violence against women and girls strategy doesn’t include sexual violence towards girls, then it runs the risk of being a strategy for addressing some violence towards some females, but not all,” chief executive Ciara Bergman said.
A Home Office spokesperson said the government is “working tirelessly to tackle the appalling crimes of violence against women and girls and child sexual exploitation and abuse, as part of our Safer Streets mission”.
“We are already investing in new programmes and introducing landmark laws to overhaul the policing and criminal justice response to these crimes, as well as acting on the recommendations of Baroness Casey’s review into group-based Child Sexual Exploitation, and the Independent Inquiry into Child Sexual Abuse,” they added.
Hundreds of shoplifting cases have gone unsolved every day, with the number of unsolved incidents rising by more than 40,000 over the past year.
New figures show that 289,464 cases of shoplifting were shut by police without a suspect in England and Wales in the year to March 2025, according to House of Commons library analysis.
Of all shoplifting cases, more than half (55%) were closed without a suspect identified, while fewer than one in five (18%) led to someone being charged.
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The data shows the number of cases closed without a suspect has also risen significantly on the previous 12 months, with 245,337 cases shut by police forces without a suspect being identified in 2023-24, a rise of more than 40,000.
The analysis, produced for the Liberal Democrats, suggests that on average, 793 shoplifting offences went unsolved every day.
Senior Conservative politicians have told Sky News that the figures “explain why Britain feels lawless”, and are urging ministers to scrap plans to largely end the use of short prison sentences, in favour of people serving time in the community.
What else does the data show?
The data covered all police forces in England and Wales, except for Humberside, but also included the British Transport Police.
It revealed the Metropolitan Police had the worst record, with 76.9% of its 93,705 shoplifting cases being closed with nobody identified as a suspect. Just 5.9% of shoplifting incidents recorded in the capital and the wider region resulted in a charge.
While the data has shown the number of unsolved cases is on the rise, it also revealed that the total number of shoplifting offences has increased dramatically, too.
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Do we send too many people to prison?
In 2023-24, 444,022 cases of shoplifting were recorded. But in 2024-25, this rose to 530,643, a record high since the practice of recording the data nationally began in 2002-03.
Overall, 2,071,156 offences of all types went unsolved in the 2024-25 year. This means, on average each day, 5,674 crimes were committed that went on to be closed without a suspect. Only 7.3% of all crimes recorded resulted in somebody being charged or summoned.
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Greggs shoplifter caught
The Lib Dems have repeated their calls for police and crime commissioners – elected politicians who have authority over each police force – to be scrapped. They believe the money spent on these would be better invested in frontline policing, and that police boards, made up of local councillors and other individuals, could replace them.
Lisa Smart, the party’s home affairs spokesperson, said that the data reveals an “absolute scandal” because it shows that “thousands of innocent victims are being left without the justice they deserve” every day.
She added: “The previous Conservative government left behind a legacy of failure, but the Labour government has not been quick enough to address the unsolved crime epidemic – particularly as shoplifting spirals out of control.”
Home affairs spokesperson Lisa Smart, with party leader, Sir Ed Davey. Pic: PA
Tories: There should be a ‘zero tolerance approach’ to shoplifting
Meanwhile, the shadow home secretary pointed out that shoplifting has risen by 20% under Labour, and that ministers show “no signs of gripping it”.
Chris Philp told Sky News: “The vast majority of criminals aren’t even caught – and Labour are now proposing to abolish prison sentences of under a year, so even the few that get caught won’t suffer any real punishment.”
He has called for a “zero tolerance approach” and the greater use of technology, such as facial recognition technology, so that “Labour’s shoplifting epidemic can be stopped”.
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Earlier this month, Home Secretary Yvette Cooper announced a significant expansion of the use of facial recognition tech by police forces in England and Wales, with 10 new vans being rolled out – though the move was criticised by civil liberties groups.
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Robert Jenrick, the shadow justice secretary, said the “damning stats explain why Britain feels lawless”.
He told Sky News: “Starmer’s plan to scrap prison sentences for shoplifters will only make this worse. We need the authorities to go after these criminals and lock them up for much longer to keep the public safe.”
The government has defended the proposals to largely end the use of shorter sentences, as recommended by the independent sentencing review, carried out earlier this year by former Conservative justice secretary David Gauke.
A Ministry of Justice spokesperson said: “Without further action, we will run out of prison places in months, courts would halt trials and the police [would] cancel arrests. That is why we are overhauling sentencing to make sure we always have the prison places needed to keep the country safe.”
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