Instead of spending his retirement relaxing, or taking up a niche hobby, Nigel currently spends part of his day tracking down pensioners.
The former police officer was just 49 when he retired. Feeling like he was “too young to do nothing”, he went to work as a loan shark investigator.
But he could never have imagined his new job would include hunting down illegal money lenders in their eighties.
He is a member of Stop Loan Sharks Wales (SLSW), a small unit that targets illicit money lenders.
And while most loan sharks are dogged in their harassment and intimidation of anyone who owes them money, not everyone fits the ‘Phil Mitchell’ stereotype.
In one recent case, an elderly woman in her 80s, was given a police caution after she was found to be making illegal loans.
She had used her son – who was in his 40s and had previously been to prison – to help threaten people into paying up.
“But because of her age and the amount involved, she was only issued a caution,” says Ryan, a client liaison officer with the unit. The money involved totalled several thousand pounds.
“As far as we could prove she was only lending to one individual,” Ryan adds, calling it “vicious, opportunistic targeting”.
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2:05
Loan sharks subject victims to ‘hideous’ things
Another woman in her 80s, currently under investigation by the unit, began making personal loans but quickly became threatening when people couldn’t pay her back.
“She was scaring [victims] with ‘I know where you are, I know where you live’,” Nigel says.
Her case is ongoing and has not yet reached the courts, so few details can be given by SLSW.
‘A tsunami is coming’
Loan sharks, of all ages, are nothing new but there are fears they are profiteering from the misery brought about by the ongoing economic crisis.
But a backlog at the courts, worsened by the COVID-19 pandemic, and a time lag with investigations means the full effects of the cost of living crisis have yet to be seen.
“There might be a bit of a tsunami coming,” Nigel warns.
Ryan says it is “fairly uncommon” to see illegal lenders in their eighties. “Most people are of working age, but it is about a 50-50 split between male and female,” he adds.
Who are loan sharks?
Often they hide in plain sight and are well-known in their local communities.
Nigel and Ryan have spoken to Sky News on condition of anonymity, in part because of the threats the team faces doing their job.
They never work in the same area where they live but after one of his colleagues was accidentally spotted by a loan shark, their car was smashed and protection had to be put in place.
New research commissioned by their unit alongside the Welsh government, confirms fears that current financial hardships could drive more people in Wales to borrow from illegal money lenders.
Some 38% say they are more likely to need to borrow money or credit this year to cover everyday costs, and 50% of those borrowing are doing so to fund everyday living expenses – from food and bills to school uniforms.
Established 15 years ago, SLSW is a government-funded agency that works alongside – but is entirely separate from – the police, local authorities, charities, and other agencies.
Most of the unit’s employees are former police officers.
‘Grooming’ their victims
Illegal money lenders, Nigel says, often build up a friendly rapport and lure people in by letting them off the first repayment.
But then, says Nigel, it often gets to the stage where they can’t pay it back.
The relationship is “pretty much grooming”, adds Ryan, who works closely with victims in his role, drawing comparisons to drug dealers or domestic abuse: “People are always stepping on eggshells, they get trained to act in a certain way.”
He says: “You also find people pay different amounts. If you’re not easy to intimidate they’ll still lend to you, just on more favourable terms.
“But the more vulnerable you are, the worse the penalties.”
Individual investigations into the illicit world of illegal money lending can take anywhere from a month to several years.
“We might not even have a victim in the first instance, we might only have the intelligence,” Nigel says.
The Wales unit has 11 live cases currently, with the oldest going back to February 2020. In some years, they might close as many as eight investigations.
And these loan sharks aren’t hidden in the depths of the dark web – these are people well-known in their local communities.
Living off £5 a week
In one case, a loan shark in North Wales would pick up his victims up just before midnight and drive them to a cash point just as their benefits were deposited in their account.
They would take the money, giving their victim mere pocket money to live off – in one case, as little as £5 a week – and keep the rest of the money, including the bank card.
In another, a cooker, fridge, and microwave were taken from a victim’s house when they fell behind with payments.
The maximum sentence
The maximum prison sentence for a loan shark, if successfully convicted, is two years. According to Nigel, investigators will often look to increase that by adding associated crimes to the charge sheet such as actual bodily harm, and sexual assaults.
The highest sentence that Nigel’s unit has achieved is three-and-a-half years, which was handed down to Robert Sparey, 60, of Caerphilly, in 2017. Sparey, who had not worked since 1990, targeted vulnerable people for more than 20 years and used a disabled family member as a “front” for his operation.
He threatened to burn a woman’s house down with her children inside if she did not pay, and told another he would find “heavy-handed” people to enforce the debts.
Similarly, the unit was active in the prosecution of Chris Harvey, a father of 21 children, for three years and four months in 2015. Harvey, who was also from Caerphilly, charged his own family up to 400,000% interest on illegal loans.
£40k in unexplained cash
Among the unit’s more recent successes include the arrest of Clayton Rumbelow from Llanelli who was jailed for 10 months for illegal money lending in October 2022.
Despite being on benefits and with no other legitimate source of income, Rumbelow spent tens of thousands of pounds on holidays over two years. He bought expensive cars and even decorated his house with intimidating animal statues.
“When I went through his bank accounts, I found £40,000 worth of unexplained cash deposits,” says Nigel.
Some people don’t realise they are being exploited or even feel grateful to the lender for helping them out.
One victim told Nigel: “I don’t know what I would have done without him. I couldn’t get money from anywhere else and I couldn’t feed my kids”.
People are also often led to believe that their loan shark debts are lawfully enforceable. In Porthcawl, a doorman moonlighting as a loan shark wrote up contracts for his clients.
“When you actually looked at the contracts themselves, it looked like they came from somewhere legally enforceable,” says Nigel.
“People signed these contracts to buy groceries and believed he was a lawful money lender. But he wasn’t, and these people were desperate and would agree to anything.”
What can you do if you are in debt to a loan shark?
If someone who has lent you money threatens you or is violent, contact the police straight away – even if it is an informal loan from someone you know.
Not all lending needs to be authorised by the Financial Conduct Authority – for example, informal, one-off loans between friends or family aren’t against the law. If you’re not sure if a loan needs to be authorised by the FCA, get help from your nearest Citizens Advice.
In England, if you think a money lender is operating without being FCA authorised, you can speak in confidence to the Illegal Money Lending Hotline on 0300 555 2222. You can also email the Illegal Money Lending Team at reportaloanshark@stoploansharks.gov.uk or text loan shark and your message to 60003.
In Scotland, you can speak in confidence to the national Trading Standards Scotland team to report an illegal money lender on 0800 074 0878, or report it online to them at www.tsscot.co.uk.
In Wales, you can report concerns about a money lender to the Wales Illegal Money Lending Unit which operates a 24 hour confidential helpline on: 0300 123 33 11.
In Northern Ireland you can contact the Trading Standards Consumerline, telephone 0300 123 6262.
Credit unions also provide a lawful alternative to illegal money lending for people of all income levels. They also promote manageable ways to save money.
Millions of commuters returning to work and school this morning will face more snow, ice and rain, as several weather warnings remain in place across the UK.
More travel disruption is likely due to flooding from heavy rain and thawing snow, the Met Office said, with 97 flood warnings and 262 flood alerts in place.
It comes after most of the country saw heavy snow or icy rain fall over a wintry weekend.
Major airports closed their runways for several hours due to snow, while stranded vehicles and collisions blocked key roads across England.
An amber weather warning remains in place until 6am this morning across parts of Lancashire, Cumbria and the Lake District.
Travel delays, stranded vehicles and power cuts are all likely under the warning – while rural communities could be cut off with up to an additional 15cm of snow falling during the period, the Met Office said.
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Leeds Bradford Airport warned passengers last night that disruption caused by the bad weather is likely to continue into Monday.
Several yellow weather warnings for snow, ice and rain will remain in place across Britain and Northern Ireland until this afternoon.
The Environment Agency said a combination of melting snow and rain could lead to “significant river flooding”, and advised people to stay away from swollen rivers and not drive through flood water.
Cold air will return and remain across the whole country from Monday onwards after a brief spell of milder conditions in southern areas, the Met Office said.
Deputy chief forecaster Mike Silverstone said: “The low pressure that brought the snow and heavy rain in the south will move out to the east by Monday. This will allow a cold northerly flow to become established again for much of next week.
“This will bring further sleet, snow and hail showers to northern Scotland in particular, but possibly to some other areas, especially near western coasts, with a fair amount of dry and bright weather elsewhere.”
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He added: “Temperatures will remain below average, with widespread frost and the threat of ice at times. Some areas, especially in the north, may struggle to get above freezing for several days.”
Further weather warnings could be issued with the potential for some snow to fall in southern and central England and Wales around the middle of the week, Mr Silverstone said.
You can stay up to date with the latest forecasts and warnings by clicking here.
Sir Keir Starmer will launch his plan to deliver millions more appointments across the NHS and to reduce waiting times to 18 weeks over the next five years.
The prime minister will lay out how greater access to community diagnostic centres (CDCs) will help deliver up to half a million more appointments, alongside 14 new surgical hubs and three expanded existing hubs.
Up to a million appointments could be freed up by giving patients the choice to forego follow-up appointments currently booked by default, the government says.
Overall, the plan will involve a drive to deliver two million extra appointments by the end of next year.
The aim of the reforms is that by the end of March 2026, an extra 450,000 patients will be treated within 18 weeks.
Figures published by NHS England last month showed an estimated 7.54 million treatments were waiting to be carried out at the end of October – the lowest figure since March 2024.
According to the Institute for Fiscal Studies (IFS), the last time the NHS met the target of 92% of patients receiving treatment within 18 weeks was in 2015.
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The reforms for England will also see an overhaul of the NHS app to give patients greater choice over where they choose to have their appointment and will also provide greater detail to the patient including their results and waiting times.
The first step in the digital overhaul will be completed by March 2025, when patients at over 85% of acute trusts will be able to view their appointment details via the NHS app, the government said.
They’ll also be able to contact their provider and receive updates, including how long they are likely to wait for treatment.
In the effort to free-up one million appointments, patients will be given more choice over non-essential follow up appointments, while GPs will also be given funding to receive specialist advice from doctors before they make any referrals.
Sir Keir is expected to say: “This government promised change and that is what I am fighting every day to deliver.
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Streeting: ‘We’re going as far and as fast as we can’
“NHS backlogs have ballooned in recent years, leaving millions of patients languishing on waiting lists, often in pain or fear. Lives on hold. Potential unfulfilled.
“This elective reform plan will deliver on our promise to end the backlogs. Millions more appointments. Greater choice and convenience for patients. Staff once again able to give the standard of care they desperately want to.”
The CDCs will be open 12 hours a day and seven days a week wherever possible. Patients will be able to access a broader range of appointments in locations that are more convenient for them and which may speed up the pace of treatment.
There have been some concerns that giving patients choice of the location of their treatment may see some hospitals in greater demand than others – but Health Secretary Wes Streeting said this was a “matter of principle”.
“When I was diagnosed with kidney cancer, I was inundated with colleagues in parliament who were asking who my surgeon was, whether I was going to the best place for treatment, whether I was exercising my right to choose in the NHS,” he said.
“Now, it turned out I had one of the best kidney cancer surgeons in the country assigned to me by the NHS, so I was lucky.
“But frankly, someone like my mum as a cleaner should have as much choice and power in the NHS as her son, the health secretary.”
NHS chief executive Amanda Pritchard said the government’s plan was an “ambitious blueprint”.
“The radical reforms in this plan will not only allow us to deliver millions more tests, appointments and operations, but do things differently too – boosting convenience and putting more power in the hands of patients, especially through the NHS app.”
An amber warning for snow and ice, with the risk of freezing rain, covers most of Wales and central England until midday on Sunday.
Freezing rain, which makes up what are commonly known as ice storms in North America, is a rarity in the UK because the conditions for it are quite specific, according to the Met Office.
But what is it and how is it different to snow?
Freezing rain is rainfall that has become “supercooled” as it falls from the sky.
It starts when snow, ice, sleet or hail high up in the atmosphere melts into rain when it falls through the layers of warmer air below.
If the rain then passes through a sub-zero layer of air just above the ground, it can remain liquid and instead become “supercooled”. This is the key to freezing rain.
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Supercooled water will freeze on impact – forming a clear layer of ice on cold surfaces such as trees, roads and power lines.
Why is it dangerous?
It’s once it hits the surface and turns to ice that it canpose a real threat.
The ice is very clear, often referred to as black ice, because it is so difficult to see, making it treacherous for pedestrians and drivers.
Sky News meteorologist Kirsty McCabe explains: “The supercooled rain hits the ground and freezes instantly on impact, and that creates a thin layer of ice, also known as glaze, and it’s clear, so you can’t see the ice, which makes it really treacherous.”
If it hits power lines or tree branches, depending on how much rain there has been, the weight of the ice can cause them to break off because they can’t support the weight.
It can also make it difficult to open your car door if there is enough of it.
From 6pm on Saturday to midday on Sunday an amber warning for snow and ice, with the risk of freezing rain, covers most of Wales and central England, including the Midlands and Liverpool and Manchester in the North West.
But McCabe says it’s Wales where people should be particularly wary of freezing rain.
What precautions should people take?
The best thing people can do is take extra care when travelling. As it is so hard to see, it’s difficult to judge just how icy road surfaces are.
The RAC says freezing rain is arguably the most treacherous of all conditions for motorists.
They urge people not to drive unless necessary, but say those who do need to should check they have plenty of fuel and oil and check their tyre treads.
They also encourage drivers to make sure their lights are working and check they have screenwash.