Matt Hancock’s handling of the COVID pandemic has come under fresh scrutiny following a leaked trove of more than 100,000 WhatsApp messages.
An investigation by the Daily Telegraph alleges the former health secretary rejected testing advice on care homes and expressed concern this could get in the way of meeting his targets.
The MP strongly denied the “distorted account” with a spokesman alleging the conversations leaked by journalist Isabel Oakeshott after she worked on his Pandemic Diaries memoir have been “spun to fit an anti-lockdown agenda”.
Former chancellor George Osborne and Conservative MP Jacob Rees-Mogg are also the subject of some of the messages.
Here, Sky News looks at the key exchanges that reportedly took place:
Hancock says care home testing ‘muddies’ waters
The Telegraph’s investigation claims chief medical officer Professor Sir Chris Whitty told the then health secretary in April 2020 there should be testing for “all going into care homes”.
Mr Hancock described it as “obviously a good positive step”.
But the messages suggest he ultimately rejected the guidance, telling an aide the move just “muddies the waters”.
According to the investigation, he said: “Tell me if I’m wrong but I would rather leave it out and just commit to test and isolate ALL going into care from hospital.
“I do not think the community commitment adds anything and it muddies the waters.”
However, a source close to Mr Hancock said The Telegraph “intentionally excluded reference to a meeting with the testing team from the WhatsApp”.
“This is critical,” the source added, “because Matt was supportive of Chris Whitty’s advice, held a meeting on its deliverability, told it wasn’t deliverable, and insisted on testing all those who came from hospitals.
“The Telegraph have been informed that their headline is wrong, and Matt is considering all options available to him.”
Meanwhile, a spokesperson for Mr Hancock said: “It is outrageous that this distorted account of the pandemic is being pushed with partial leaks, spun to fit an anti-lockdown agenda, which would have cost hundreds of thousands of lives if followed. What the messages do show is a lot of people working hard to save lives.”
Care home testing could “get in the way” of the 100,000 daily test target
Mr Hancock also expressed concerns that expanding care home testing could “get in the way” of the 100,000 daily test target he wanted to hit, the investigation said.
On 2 April, the then cabinet minister put his reputation on the line with a pledgeto significantly increase testing by the end of the month as the UK lagged behind Europe in capacity.
Those eligible for the tests initially included the general public and NHS staff, and when advised to widen access to include people in COVID-hit care homes later that month, Mr Hancock said this would be “OK” so long as it did not “get in the way of actually fulfilling the capacity in testing”.
According to the leaked messages, a civil servant told Mr Hancock on 24 April: “Asymptomatic testing sub is reading. Top recommendation is that you agree to: Prioritise testing of asymptomatic staff and residents in care homes where an outbreak has been recorded within the past 14 days. We estimate this will result in 60,000 tests being carried out across 2,000 care homes in the next 10 days”.
Mr Hancock replied: “This is ok so long as it does not get in the way of actually fulfilling the capacity in testing.”
He did not say why this would get in the way of his target but at the time, the government had acknowledged challenges getting tests to care homes.
Mr Hancock later approved the extra testing in care homes which was announced on 28 April.
Hancock texts George Osborne for help
As he struggled to meet his target, leaked messages show Mr Hancock texted former Tory chancellor George Osborne to ask for help.
Image: George Osborne
He said the thousands of spare testing slots were “obvs good news about spread of virus” but “hard for my target”.
Mr Osborne, editor of the Evening Standard until July 2020, had reportedly responded: “Yes – of course – all you need to do tomorrow is give some exclusive words to the Standard and I’ll tell the team to splash it.”
Mr Hancock had later added: “I WANT TO HIT MY TARGET!”
Boris Johnson ‘going crackers’ over testing
Building a centralised test and trace system was one of the biggest challenges for the government during the pandemic.
The £37bn service is widely seen as having failed in its main objective to reduce the spread of the virus and prevent further lockdowns after its launch on May 28 2020.
The “lockdown files” suggest then prime minister Boris Johnson was frustrated over its capacity after it got up and running.
On 4 June he text Mr Hancock saying: “It’s all about testing. That’s our Achilles heel. We can’t deliver a sensible border policy or adequate track and trace because we can’t test enough. Did we go to the Germans for those kits that Angela Merkel was offering ? What is wrong with us as a country that we can’t fix this?”
Image: Former prime minister Boris Johnson
In another message Mr Johnson adds: “We have had months and months.
“I am going quietly crackers about this.”
Mr Hancock replied: “Don’t go crackers. We have test capacity enough to do this. We now have the biggest testing capacity in Europe. The problem is the false negatives – so the medics are against releasing from self isolation (whether for quarantine or T&T) with a negative test.”
Test couriered to Jacob Rees-Mogg for one of his children
The “lockdown files” investigation also claims that officials couriered Jacob Rees-Mogg a COVID test for one of his children while there was a shortage.
The aide messaged Mr Hancock to say the lab had “lost” the original test for one of the then Commons leader’s children, “so we’ve got a courier going to their family home tonight”.
He added: “Jacob’s spad (special adviser) is aware and has helped line it all up, but you might want to text Jacob.”
Image: Jacob Rees-Mogg seen in Downing Street. Pic: PA
It is not clear if Mr Hancock sent a text flagging up the intervention or if the test was delivered.
Commenting on the claim, Liberal Democrat deputy leader Daisy Cooper said: “This is yet more evidence that it’s one rule for Conservative ministers and another for everyone else.
“The COVID inquiry must look into reports Conservative ministers were able to get priority access to tests at a time of national shortage.”
Hancock warned restrictions on care home visits ‘inhumane’
The Telegraph’s investigation also claims social care minister Helen Whately advised the health secretary not to stop “husbands seeing wives” in October 2020.
Image: Social care minister Helen Whately
This was in relation to care home visits, which were to be restricted as the UK went into a tiered lockdown system, with tighter rules in areas with higher COVID rates.
Ms Whately said: “I’m hearing there’s pressure to ban care home visiting in tier 2 as well as tier 3. Can you help? I really oppose that. Where care homes have COVID-secure visiting we should be allowing it. To prevent husbands seeing wives because they happen to live in care homes for months and months is inhumane.”
Mr Hancock replied: “Hearing from whom? Tier 2 was agreed yesterday as far as I’m concerned.”
The rules that came into place that month allowed some visits for those in tier one, but banned them unless under “exceptional circumstances” in other tiers.
In January 2021, when some restrictions still remained on care home visits despite the vaccine rollout, Ms Whately also reportedly said: “I am getting v positive updates from David P on care home vaccinations, with just a handful left to do. As I think I’ve flagged, we do need to be ready with policy on visiting, given risks of lives lost through old people just giving up as well as COVID… and expectation that vaccine = safe to visit.”
Hancock replied: “Yes on visiting but only after a few weeks. Meanwhile we need to hit the end-of-month target!”
Two senior Labour MPs have suggested the prime minister may have to go within months if the government continues to perform poorly.
Sky News’ deputy political editor Sam Coates said his sources – a member of the government and a prominent politician – have “put Sir Keir Starmer on notice”.
Both warned that, if Labour performs badly in next May’s elections across Wales, Scotland and London, it could mark the end of his time in Downing Street.
Coates added: “The level of unhappiness and despair in parts of the Labour Party is so striking that right now, on the first anniversary, I am hearing from ministers in government that Starmer might have to go in months.”
Reform UK is surging in the polls in Wales, while Labour faces a threat from left-wing parties such as the Greens in London.
It comes as the prime minister made it clear that Rachel Reeves has his “complete support” as chancellor and remains integral to his project, Sky News’s political editor Beth Rigby understands.
She looked visibly upset during Prime Minister’s Questions, with a spokesperson claiming she had been affected by a “personal matter”.
A day earlier, Sir Keir’s controversial welfare bill was passed despite a sizeable rebellion from Labour MPs, with major U-turns meaning a new £5bn black hole has appeared in the country’s finances.
One senior figure told Rigby that the pair were as “as close politically” as any chancellor and prime minister have ever been.
“She is going absolutely nowhere,” they added.
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2:58
Welfare vote ‘a blow to the prime minister’
Ms Reeves’s tears sent markets spiralling, with the value of the pound and long-term government bonds falling sharply.
Later in the day Sir Keir, said Ms Reeves will be chancellor for a “very long time to come”.
The prime minister said it was “absolutely wrong” to suggest her tearful appearance in the Commons related to the welfare U-turn.
“It’s got nothing to do with politics, nothing to do with what’s happened this week. It was a personal matter for her,” he said while speaking to the BBC’s podcast Political Thinking with Nick Robinson.
“I’m not going to intrude on her privacy by talking to you about that. It is a personal matter.”
Asked if she will remain in post, he said: “She will be chancellor by the time this is broadcast, she will be chancellor for a very long time to come, because this project that we’ve been working on to change the Labour party, to win the election, change the country, that is a project which the chancellor and I’ve been working on together.”
He said Ms Reeves has done a “fantastic job” and added: “She and I work together, we think together. In the past, there have been examples – I won’t give any specific – of chancellors and prime ministers who weren’t in lockstep. We’re in lockstep.”
Wes Streeting, the health secretary, also offered a strong defence for the prime minister and chancellor.
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11:07
Health Secretary: Reeves is ‘resilient’
He told Sky News this morning that Sir Keir has been “consistently underestimated” and was “of course” safe as prime minister.
And he said Ms Reeves was a “tough character” who was ” resilient” and “here to stay”.
Despite making “significant improvements”, Greater Manchester Police (GMP) has lost the “trust and confidence” of some victims of grooming gangs, according to a report by the police watchdog.
Michelle Skeer, His Majesty’s Inspector of Constabulary, said that since 2019, when GMP started to review its non-recent child sexual exploitation investigations, “the force has improved its understanding and approach to investigating allegations of child criminal and sexual exploitation”.
The document, published today, said police have live investigations into “multi-victim, multi-offender” child sexual exploitation inquiries, involving 714 victims and survivors, and 1,099 suspects.
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‘Our chance for justice’
But despite recording improvements, a report by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) also identified:
• Various training gaps within the investigation team • Lack of consistency in evaluating case files between social care, health and police • Failures to initially support victims meant they had “lost trust and confidence” in police
The report was commissioned by the Mayor of Greater Manchester Andy Burnham in 2024 to evaluate whether police, councils and health services can protect children from sexual exploitation in the future.
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1:40
Starmer to launch new grooming gang inquiry
The findings were issued as the final part of the CSE (child sexual exploitation) Assurance Review process which started in 2017. The first three reports examined non-recent child sexual exploitation in Manchester, Oldham and Rochdale.
Mr Skeer said that the force has been trying to improve its service to those who have experienced sexual exploitation, but previous failings have badly affected trust in GMP.
He said: “For some, trust and confidence in the police had been lost, and the force would not be able to rectify their experiences.
“It is vital that improvements are led by victims’ experiences, and if they do come forward, they are supported, protected and taken seriously.”
A recent report by Baroness Casey found a significant over-representation of Asian men who are suspects in grooming gangs in Greater Manchester, adding though authorities are in “denial” more needs to be done to understand why this is the case.
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6:52
Teen caught in child sex exploitation
Inspectors also said there were “training gaps” in some investigation teams and issues with data sharing, with local councils sometimes not willing to provide detectives with information, leading to “significant delays in investigations” into grooming gangs.
It cites problems with intelligence provided by Manchester City Council, which took months to arrive and “was so heavily redacted that some pages contained only a few words”, the report said.
GMP is the only force in the country to set up a dedicated team to investigate grooming gangs. Called the Child Sexual Exploitation Major Investigation Team (CSE MIT) it has about 100 staff and a ringfenced budget.
In October 2024, the force told inspectors there were 59 live multi-victim, multi-offender child sexual exploitation investigations, of which 13 were being managed by the CSE MIT.
The report adds: “The force fully accepts that it made mistakes in the past.
“It has taken positive and effective steps to learn from these mistakes and improve how it investigates recent and non-recent child sexual exploitation.”
Separately, the Baird Inquiry published in July 2024 found officers at GMP were abusing their power – making unlawful arrests, unlawful and demeaning strip searches, sometimes treating victims as perpetrators, and traumatising those who have suffered sexual abuse or domestic violence.
The health secretary has offered a strong defence of the prime minister and chancellor – ahead of Sir Keir Starmer setting out his 10-year vision for the NHS.
Wes Streeting dismissed suggestions the prime minister could be forced out in months following the toughest week of his premiership yet, and described Rachel Reeves as “resilient” and would “bounce back” following her tearful appearance in the Commons on Wednesday.
Overnight, two senior sources – a member of the government and a prominent politician – told Sky News’ deputy political editor Sam Coates that they had “put Sir Keir Starmer on notice”.
The health secretary, who was speaking as Sir Keir prepares to set out his 10-year vision for the NHS, said the prime minister had been “consistently underestimated”.
Asked by Kamali Melbourneon Sky News Breakfast whether Sir Keir was “safe”, Mr Streeting said: “Of course.
“Keir Starmer has been consistently underestimated. I wonder when people will learn.
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2:36
Reeves has ‘complete support’
“They said he couldn’t win the Labour leadership, but he did. They said he couldn’t change the Labour Party, but he did.
“They said he couldn’t take the Labour Party from its worst defeat since the 1930s to election victory last year. And he did and now the cynics say he can’t change the country, but he will.”
As for Ms Reeves – whose tearful appearance in the Commons spooked markets after the prime minister initially failed to back her, Mr Streeting said the chancellor was a “tough character” who was “resilient and she will bounce back”.
The health secretary declined to expand on why Ms Reeves was in the chamber at all yesterday, repeating that it was a personal matter.
“Rachel Reeves as chancellor is here to stay,” he continued.
“We need her to get the economy from strength to strength, to make sure that family finances are in better health than we were when we came into office.”
Speculation about the futures of the two most senior members of the government threaten to overshadow the announcement today, which the government says is “one of the most seismic shifts” in the health service’s history.
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3:05
Why has Starmer axed NHS England?
Sir Keir will pledge three main facets of the plan: moving care into the community, digitising the NHS, and a focus on sickness prevention.
The prime minister will announce neighbourhood health services will be rolled out across England to improve access to the NHS and to shift care out of overstrained hospitals.
Sir Keir has already promised thousands more GPs will be trained, and to end the 8am “scramble” for an appointment.
He also previously said his government will bring the NHS into the digital age, with “groundbreaking” new tools to support GPs rolled out over the next two years – including AI to take notes, draft letters and enter data.
And he will promise new contracts that will encourage and allow GP practices to cover a wider geographical area, so small practices will get more support.
Unite, one of the UK’s largest healthcare unions, welcomed the plan cautiously but said staff need to be the focus to ensure people are better looked after.
Sir Keir said: “The NHS should be there for everyone, whenever they need it.
“But we inherited a health system in crisis, addicted to a sticking plaster approach, and unable to face up to the challenges we face now, let alone in the future.
“That ends now. Because it’s reform or die.”
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2:04
Do you want AI listening in on chats with your doctor?
Neighbourhood health services
The newly announced neighbourhood health services will provide “pioneering teams” in local communities, so patients can more conveniently access a full range of healthcare services close to home.
Local areas will be encouraged to trial innovative schemes like community outreach door-to-door to detect early signs of illness and reduce pressure on GPs and A&E.
The aim is to eventually have new health centres open 12 hours a day, six days a week to offer GP services as well as diagnostics, post-operative care and rehab.
They will also offer services like debt advice, employment support, stop smoking help or weight management.
More NHS dentists
Dentists will also be part of the plan, with dental care professionals part of the neighbourhood teams.
Dental “therapists” will carry out check-ups, treatments and referrals, while dental nurses could give education and advice to parents or work with schools and community groups.
Newly qualified dentists will be required to practice in the NHS for a minimum period, which they have said will be three years.