Greater Manchester Police accused of failing 14-year-old child sexual abuse victim
For three years, Marlon’s night-time routine was different to most dads. Instead of kissing his teenage daughter goodnight, he was driving around Manchester at dawn desperately looking for her.
Content warning: This article contains details of child sexual abuse
“I’d drive around most nights until three or four o’clock in the morning,” he says.
“One time, I found her at a property. It was midnight, the middle of winter. I contacted the police and they said someone would be there in 10 minutes. I was still there at 4am waiting for them to turn up.”
Marlon first contacted Sky News a year ago. His daughter Scarlett was repeatedly going missing, often just for an evening, but sometimes for up to two weeks.
She had shown him threatening text messages she had received – including a video of bullets being loaded into a handgun and fired out of a car window.
Among the intimidating messages was one that read: “Because you’re ignoring me, I’m coming to shoot your dad.”
Then a man wearing a black balaclava delivered a menacing letter to Marlon’s house – his presence was captured on the CCTV installed above the front door.
Marlon, from Hyde in Greater Manchester, was convinced his daughter was being sexually exploited but claims no one would listen.
“Numerous times, police officers have told me they’ve got more important cases to deal with,” he says.
Scarlett and her father Marlon
Police shouted at father
At a meeting with the Greater Manchester Police missing persons team, Marlon says he was shouted at and told to stop reporting his daughter missing.
“At the time when that happened, she was 14 years old.”
Scarlett, now 18, has waived her anonymity to talk about what was really happening. Her father’s worst fears were right, she was being sexually exploited by older men.
She says she first reported being physically and sexually assaulted by a gang aged 14.
She felt the police didn’t investigate properly. Her behaviour became more unstable and erratic, and she was an easy target for a groomer, in this instance a woman, who befriended her and led her into sexual exploitation by older men.
She would find herself waking up in hotel rooms, often with injuries, after getting drunk and being given drugs.
“I’d wake up and there would be loads of bruises on my legs and I didn’t know where they’d come from, but they were big bruises,” she says.
Images show her with bruises on her legs and face.
“I’d see things in the morning like condoms on the side, sex toys, big bottles of vodka, cocaine packets,” she says.
She doesn’t always recall exactly what happened but remembers her ‘friend’ going into the shower with one of the men, while another man stayed in the bedroom with her.
Scarlett knows that she was sexually exploited and has nightmares about it.
Sometimes she wakes screaming for her father. The recurring dream is of a shadowy man in her bedroom.
“The first few times dad reported me missing I feel like they (the police) took it seriously because I’d never been reported missing before,” she says. “It was so out of character for me.
“And then, it was as though, after more phone calls the police officers would say ‘oh I know you. I hear your name on the radio all the time’.
“Even if I’ve not met them, they’ll say, ‘oh we’ve heard of you’. I think they were just sick of my name coming up to be honest. So, the police just feel like I’m a problem to them.”
Video filmed by her abusers
Officers refused to arrest suspects
Even when she was picked up in cars with older men and her father reported her missing, Scarlett says officers lacked curiosity and if they’d bothered to search the car, they would have found drugs and a machete.
“The police wouldn’t even arrest them. We’d be in a car park at 3am. It’d just be: ‘What are you doing here?’
“They just took me home to my dad and said: ‘She’s been found in a car in a car park with older guys’. There were never any questions of ‘why are you acting like this?’
“The police would say to me, ‘give it five minutes ’til we’ve left, cos we know you’re going to go again, so just wait ’til we’ve gone’.”
Mobile phone footage of one of the hotel rooms she was taken to
Scarlett admits she would go back to her groomer.
She didn’t trust the police. She felt the authorities were sick of her, and she didn’t seem to understand she was being exploited because she thought it was “normal”.
“In the back of my head I knew it wasn’t right, but I just kind of ignored it because everyone else did,” she says.
Once, after her father reported her missing, officers arrived at his home in the dead of night.
CCTV captured one of the men telling the other to give ‘just a little tap’ on the door.
Marlon thinks it’s because they didn’t want to get involved. He didn’t hear them, and only knew they had visited from the images on his CCTV camera.
As a senior health worker who understands child safeguarding, Marlon knew the protocols to rescue his daughter from her groomer, which included trying to get a recovery order and what is called a Child Abduction Warning Notice (CAWN), which puts an alert out on a particular individual who might be a threat to a child.
But in a text exchange a social worker told Marlon that social services could not apply for a recovery order because his daughter had been put into care, neither could they apply for the warning notice because, they claimed, that was the responsibility of the police.
But the police texted back that it was in fact social services who would need to apply for a recovery order.
Marlon felt desperate and as if nobody was willing to help.
“While my daughter was missing from home for two weeks and being more traumatised by the experience of being groomed and sexually exploited, they just saw me as a problem, as a parent who gave them earache.”
Abduction notice took three years
It would be another three years before the police imposed a CAWN on the person who was allegedly grooming Scarlett.
Meanwhile, she was struggling to cope and the person she took her anger and upset out on was the person most trying to help her.
“I used to get so angry with my dad,” she says.
“I’d flip out at school because my emotions were all over the place. My way of dealing with it was to explode – it was like a volcano erupting.”
As a result of these outbursts, Scarlett ended up in the care system from which she also went missing.
If there is one thing she would like to tell her younger self it is that everything her father did was to keep her safe.
“I realise why he did it now,” she says, revealing a mind map she had drawn to convince care staff to let her move back in with her father.
“I used to get so angry with him sending all these emails and [arranging] all these meetings and I used to think ‘You’re an idiot. You’re embarrassing yourself. What are you doing? Because the police aren’t listening to you’.”
Mind map Scarlett drew to convince care staff to allow her to live with her father again
Sharing story to help other victims
Scarlett is sharing her story now because she wants people in that situation to know they have a choice and they can get out.
“I didn’t think anyone would be interested in what’s happened to me,” she says.
“Speaking out like this now, someone else might think ‘I’ve been in the same situation as her’ and there are things you can do, not just stay silent and suffer.”
Greater Manchester Police’s head of public protection, Detective Chief Superintendent Michaela Kerr, said safeguarding vulnerable young people is of “the highest importance” to the force.
“In recent years and in recognition of previous failures, the force has worked hard to ensure the consistent delivery of outstanding service, which fights crime; keeps people safe; and cares for victims. This work is ongoing,” she said.
“In relation to this case, GMP’s Professional Standards Branch and senior officers from the Tameside district have reviewed complaints.
“These have been resolved directly with the complainant and none of the outcomes have, so far, been appealed.
“The force and relevant partner agencies continue to work closely on this case and in relation to safeguarding generally.”
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A Tameside Council spokesperson said they were legally unable to comment on Scarlett’s case.
But they said: “Where any concerns or issues are raised we work closely with individuals, families and our partners to provide support and resolve, as appropriate.
“Where individuals aren’t satisfied with the services received, we do have a statutory complaints procedure and individuals can ultimately take their complaint to the Local Government & Social Care Ombudsman.”
Scarlett lost her childhood and much of her education.
Four years on from when it began, she is back with her father, who has paid for her to have therapy. They now have each other, but little faith in anyone else.
The UK will formally recognise Palestine as a state, it is understood.
Sir Keir Starmer is expected to make the announcement on Sunday after he said in July that the government would make the move unless Israel met certain conditions.
The prime minister had called on Benjamin Netanyahu’s government to take substantive steps to end the “appalling situation in Gaza“, agree to a ceasefire, commit to a long-term sustainable peace, allow the UN to restart the supply of aid, and not annex the West Bank.
The Israeli foreign ministry furiously rejected his statement, with Mr Netanyahu claiming that “Starmer rewards Hamas‘s monstrous terrorism and punishes its victims”.
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Could recognition of Palestine change the West Bank?
Ilay David, brother of Hamas hostage Evyatar David, who was seen emaciated in a video last month, said giving recognition was “like saying to Hamas: ‘It is OK, you can keep starving the hostages, you can keep using them as human shields.’
“This kind of recognition gives Hamas power to be stubborn in negotiations. That is the last thing we need right now.”
There has been no ceasefire, and the situation in Gaza has deteriorated, with a declaration of a famine in Gaza City and the expansion of Israeli military operations.
Israel has launched a major ground offensive to seize all of Gaza City and destroy Hamas in an operation which has prompted widespread condemnation, with UK Foreign Secretary Yvette Cooper calling it “utterly reckless and appalling”.
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What changed in UK’s Gaza policy?
Earlier this month, a UN commission of inquiry concluded that Israel has committed genocide against Palestinians in Gaza. Israel said the claim was “distorted and false”.
The UK will join 147 of the 193 members of the UN who recognise Palestine ahead of the UN General Assembly in New York on Monday.
Other nations, including France, Australia and Canada, have said they plan to take the same step at the UN gathering as part of a broad international effort to put pressure on Israel.
During a joint news conference with the prime minister at Chequers on Thursday, Donald Trump said he disagreed with recognition, and US politicians have urged the UK and other allies to reverse their stance.
Sir Keir Starmer is expected to deliver the announcement on Sunday. Pic: PA
Sky News understands that Israel is considering options in response to the UK’s decision, but the strength of that reaction is still under consideration.
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Family members of some of the 48 hostages still in captivity, after Hamas and other militant groups stormed into Israel on 7 October 2023, have written an open letter to Sir Keir, condemning the move.
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Israel ramps up attacks on Gaza City
“Hamas has already celebrated the UK’s decision as a victory and reneged on a ceasefire deal,” they said.
“We write to you with a simple plea – do not take this step until our loved ones are home and in our arms.”
The UK government is understood to be looking at further sanctions on Hamas, and has demanded the group release all hostages, agree to an immediate ceasefire, accept it will have no role in governing Gaza, and commit to disarmament.
Heathrow was among a number of major airports across Europe hit by delays after a suspected cyber attack that targeted a service provider for check-in and boarding systems.
The “technical issue” affecting Collins Aerospace, which provides check-in and boarding services for various airlines, resulted in 14 flights being cancelled at Brussels Airport on Saturday, and several more being delayed at London Heathrow, Berlin, and Dublin, among others.
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Passengers have reported being unable to check in online, instead queuing for hours for staff to deal with them manually at desks and departure gates, only to be told their flights are not taking off.
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Helen Steel, 49, left Dorset for Heathrow at 3am to travel home to Oslo, with her cat Thomas – but was “shouted at by staff” who told her she would not be able to fly until Sunday.
Describing the situation as an “absolute nightmare”, she said: “I’ve got an animal here, so I’m very concerned about his welfare.
“I’ve been shouted at twice and I broke down in tears because I was worried about him. None of us have had any information whatsoever. Whenever we ask ground staff, they shout at us.”
Ms Steel says she spent two hours in the queue on the phone to customer service and is now having to find a hotel to stay in overnight.
Sam arrived at Heathrow expecting to drop his girlfriend off for her flight to Rio de Janeiro – but was still at the airport seven hours later.
Sam has been at Heathrow for seven hours after his girlfriend’s flight to Rio was cancelled
When they arrived, it was “chaos everywhere”, he told Sky News, with “nobody seeming to know what was going on”.
The couple say they were not told about the cyber attack by airport staff, finding out about it online instead.
After queuing for three hours, they made it to the front, only to be told the plane was not taking off, he adds.
“Her flight was at 8.40am and it was held back until 10.15am. At 10.10am they sent everyone away and told them to contact the airline. But there are no representatives for any airlines whatsoever. It’s been a bit of a farce.
“Nobody knew where they were going – and they were sending people left, right, and centre.
“She’s going tomorrow now, but we’ve got to find a hotel, and no one is here to give us any hotel vouchers. They just give you a piece of paper and say ‘you’ve got to pay for it yourself’.”
Passengers wait for news at Heathrow Terminal 4. Pic: PA
‘Insane queues’ and ‘skeleton staff’
Passenger Tereza Pultarova waited around 10 hours at Heathrow after she arrived at 4.30am for her flight to Cape Town via Amsterdam.
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Tereza Pultarova had to wait 10 hours at Heathrow
“We were kind of stranded here because KLM wasn’t able to issue us boarding passes digitally, and requested us to collect them at the check-in desk,” she said.
“And then they told us that there is some sort of global issue with the system they’re using for check-in and boarding, and they have to do everything manually. So then they were checking in people at the rate of, like, one person per 10 minutes.
“I’m not exaggerating. It was just insane, the queue wasn’t moving. And then suddenly they said, ‘Oh, the flight will be departing, we’re closing the gate’.
Maria Casey was due to fly to Thailand with Etihad Airways – but had to wait three hours to drop off her luggage at Heathrow, with staff taking between five and 10 minutes to deal with each passenger.
Queues at Heathrow. Pic: PA
“The queues are terrible,” she told Sky News. “It was an absolute skeleton staff. Out of six of the desks there were probably two people”.
A Heathrow spokesperson advised people to arrive no more than three hours early for a flight and apologised for any inconvenience.
It is understood British Airways at Terminal 5 remains unaffected and is operating as normal.
Collins Aerospace said it is working to resolve the issue as soon as possible.
“We have become aware of a cyber-related disruption to our Muse (Multi-User System Environment) software in select airports, the firm said in a statement.
“The impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations. We are actively working to resolve the issue and restore full functionality to our customers as quickly as possible.”
An elderly British couple who have arrived back in the UK after being detained in a maximum security Taliban prison are “delighted to be free”, their son has told Sky News.
Barbie Reynolds, 76, and her husband Peter, 80, were arrested in February after spending decades in Afghanistan, where they have dual citizenship.
They had been held without charge before being released from detention on Friday and flown to Qatar, where they were reunited with their daughter, before flying back to Heathrow Airport on Saturday.
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Freed couple reunites with daughter
The couple’s son, Jonathan Reynolds, told Sky News: “They’re just delighted to be free… they’re very excited to see their kids and grandkids and great grandkids, people they’ve just been wanting to catch up with and wondered if they’d ever see them again.”
Jonathan, who spoke to his parents from Wyoming in the US in a FaceTime call with some of his siblings, said: “I’ve seen photographs of them in hospital beds getting checked. I’ve seen them having full English breakfasts. So they’re jumping on that.”
Peter Reynolds enjoys breakfast after his release
He described some of the conditions his parents had been kept under in a “big maximum security prison with thousands of inmates”.
“My dad described being handcuffed or chained to other criminals. And, one point he had his chest hairs ripped out,” he said.
“He was hit in the head. And, then they were moved, to more of a safe house.”
Peter Reynolds gets hospital check-up
But Jonathan said his parents retained their British politeness even when calling him from a payphone in the prison yard, with his dad asking: “Is now a good time?”.
“It was totally, ‘Yeah, not too bad. Where’s the queue to get out of here?'”
The UK government advises British nationals not to travel to Afghanistan.
Abdul Qahar Balkhi, a spokesperson at the Taliban government’s foreign ministry, said in a statement posted on X that the couple “violated Afghan law” and were released from prison after a court hearing.
He did not say what law the couple were alleged to have broken.
Sky correspondent Cordelia Lynch was at Kabul Airport as the freed couple arrived and departed.
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Sky’s Cordy Lynch speaks to released couple
Mr Reynolds told her: “We are just very thankful.”
His wife added: “We’ve been treated very well. We’re looking forward to seeing our children.
“We are looking forward to returning to Afghanistan if we can. We are Afghan citizens.”
The couple have lived in Afghanistan for 18 years and run an organisation called Rebuild, which provides education and training programmes.
They have been together since the 1960s and married in the Afghan capital in 1970.
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