Awaab Ishak: Home where toddler died is still riddled with mould more than two years later
The home where Awaab Ishak died still has problems with damp and mould more than two years after his “tragic and preventable” death.
A new report into Rochdale Boroughwide Housing (RBH) paints a “disturbing picture” of life on the estate where the toddler died after being exposed to extensive mould in his family’s flat.
RBH has confirmed to Sky News that the flat – which is now home to a new tenant – still contains black mould, although it is not as prevalent as when the Ishak family lived there.
The latest investigation into the tragedy found a culture where staff dismissed residents out of hand, believing they knew better.
RBH employees held “prejudices and lazy assumptions” about asylum seekers and refugees, that left them struggling with inadequate – and sometimes dangerous – housing, according to the Housing Ombudsman.
One staff member said when residents complained about the mould and living conditions, a manager told her because “most of the residents are refugees” they “were lucky to have [a] roof over head”.
Awaab Ishak’s home
‘Disgusting’ attitudes on display
Richard Blakeway, from the Housing Ombudsman, said the attitudes on display were “frankly, disgusting”.
While RBH did conduct an independent review following Awaab’s death, this was done entirely by telephone because of the pandemic. It failed to identify the extensive damp and mould – present in 80% of homes – that a subsequent survey in 2022 found throughout the estate.
Of the 380 properties surveyed, 12 were branded as Category 1 hazards.
Two-year-old Awaab Ishak who died in December 2020.
The ombudsman said it is inevitable there are more residents out there living with “serious mould” and RBH has been given a three-month deadline to make progress on the failures outlined in the report.
Yvonne Arrowsmith, RBH Interim Chief Executive, said the organisation was not going to argue with the contents of the report.
Her predecessor, Gareth Swarbrick, was sacked in the wake of Awaab’s death while RBH was stripped of new funding and downgraded to “non-compliant” by the regulator for failing to act.
“We are really sorry to any residents that have not been treated with respect, that haven’t felt their voice has been heard. Because that’s just not acceptable,” she told Sky News.
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The report, she said, was “painful” and “uncomfortable” to read, but was also fairly “balanced”, with the ombudsman recognising where it was attempting to improve.
RBH has visited 5,000 properties since December to check for problems and is doing a 100% stock condition survey this year.
But Ms Arrowsmith denied the organisation is structurally racist, and said: “It was poor customer service”.
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Is Awaab’s death a defining moment for the housing sector?
Awaab’s family wrongly blamed
When mould issues were first reported by Awaab’s family, RBH focussed entirely on how his parents were using the home.
Previously, the inquest heard evidence from staff that the family had a “lifestyle of boiling food in pans on the stove” and assumptions had been made, on the basis of seeing a bucket, that the family practiced ritual bathing.
This assumption was based entirely on a member of staff’s “previous, irrelevant” interactions with other people in the same block of flats.
Awaab Ishak’s home
Mr Blakeway said the initial response by RBH to Awaab’s death was “inadequate” and “simply wrong”.
“There were misplaced views and derogatory comments about the family and the circumstances in which the family found themselves,” he said.
Read more:
Landlord’s ‘must act now after Awaab death’
‘Significant failings’ at RBH
What is Awaab’s law?
The ombudsman also found RBH lost most of its email data in 2020. This destroyed an audit trail for cases wrongly handled by email in the years previously, including that of Awaab’s family.
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Awaab ‘paid price for corporate neglect’
‘They blamed us for breathing too much’
The dismissive language was not restricted to just Awaab’s family either.
One tenant, who lives in a three-bedroom house managed by RBH, told Sky News most of the rooms are “useless” because of damp and mould.
Richard Kalanyos has a small child around Awaab’s age and first complained to his landlord two years ago about the problem.
“The bed has mould everywhere, the walls, around the window area too,” he said.
Richard Kalanyos
“Night or day, there’s always moisture. We heat the rooms a lot, losing money by heating, but it’s just too much.”
He said RBH sent someone to investigate, but they blamed him for having “too many people” in the property.
“They blamed us for breathing too much,” he said.
He continued: “But every day we leave the windows open.
“I was so angry, but what can I do? It was hopeless to try and get help.”
Richard Kalanyos’s home is still covered in damp and mould
‘RBH threw out my parent’s ashes’
Residents were often accused of using mould issues to try and get a bigger property, the ombudsman report found.
In one 2021 case, an RBH staff member admitted there was a “small amount of black mould in the property” but blamed it on the people living there.
In an internal email, sent after the inspection, they wrote: “There are three children and two adults living in the two bed home. So, that is the cause of the problem. Their frustration is that they want a bigger home and cant [sic] get one.”
And problems went even beyond RBH’s inability to deal with mould.
In another instance, a resident was given the wrong end date for her tenancy. RBH realised this but did not contact her to correct it. The woman had partially moved out and when she returned to finish getting her belongings she found the landlord had changed the locks.
They had also thrown away her belongings – including her parent’s ashes.
Mr Blakeway said the ombudsman is seeing “repeated failure” from a number of landlords, but the report should be a wake-up call, both for RBH and the housing sector as a whole.
Housing Secretary Michael Gove said: “This investigation lays bare the appalling failures by Rochdale Boroughwide Housing that led to Awaab Ishak’s tragic death. It is shocking that such inadequate standards and repeated tenant blaming were long-standing issues.
“This is absolutely unacceptable and I will continue to block government funding from RBH for new homes until it can prove each of its residents has a safe and secure home. New leadership at RBH is an important first step, but there is still much more to do.
“Our Social Housing Bill will hold failing landlords to account and in Awaab’s name, we are introducing a law so that hazards like damp and mould will have to be fixed within set time frames.”
Prosecutions of sub postmasters by the Department for Work and Pensions could be “tainted” as Sky News reveals officials worked with now discredited Post Office investigators to secure convictions.
Around 100 prosecutions of Post Office staff were led by the Department for Work and Pensions (DWP) between 2001 and 2006.
It is understood that these usually involved the cashing in of stolen order books.
The Post Office itself wrongly prosecuted hundreds of sub-postmasters between 1999 and 2015 – based on evidence from the faulty Horizon accounting system.
The role of government
A Sky News investigation, however, has discovered that information was shared between Post Office investigation teams and the DWP.
Chair of the Justice Select Committee, Sir Robert Neill KC, said as a result DWP convictions “need to be looked at”.
“I hadn’t been aware of that, for example, there may have been material in the DWP case as a result of joint investigations – which suggests a disclosure failure,” he added.
“I think that’s the area they need to look at if we are saying their approach was tainted from the beginning – in the way the investigators adopted things – then joint operations I suspect would be just as tainted arguably as something where it has been the Post Office on its own.”
What was known?
A 2003 DWP report into fraud describes “joint working” and the “sharing of information” with the Post Office.
It also outlines a “Fraud Prevention Board” established by the DWP and Royal Mail Group plc which includes “the exchange of information that directly assists fraud prevention and investigations”.
In addition, separately, a 2003 letter seen by Sky News also indicates a connection between DWP and Post Office investigations.
The letter, from the then post affairs minister Stephen Timms, references the case of Roger Allen, a sub-postmaster from Norwich.
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It states: “Subsequent investigations by the police, the Post Office Investigation Department and the Department for Work and Pensions (DWP) led to a prosecution by DWP…”
Roger Allen was convicted in 2004 of stealing pension payments and was sentenced to six months in prison. He died in March of this year.
Mr Allen had pleaded guilty to spare his wife – after his lawyer told him in a letter that there had been “an indication from the Crown that they may discontinue the proceedings against Mrs Allen were you minded to plead guilty”.
Despite the Criminal Cases Review Commission deciding Mr Allen had grounds to appeal against his conviction – it was upheld by the Court of Appeal in 2021.
DWP prosecutions are not covered in upcoming government legislation that will overturn Post Office convictions.
Roger Allen. Pic: Keren Simpson
Fighting to clear names
Keren Simpson, Roger’s daughter, has vowed to fight to clear his name posthumously.
She describes her father as a “proud” and “honest” man who “couldn’t face or deal” with the fact his conviction would not be overturned.
She says “in the end he obviously gave up” and there is “very little surviving evidence” because of the passage of time.
“He’s the innocent one,” Keren states. “I don’t see why he’s got to try and prove it. They have got to try and prove it, and show what evidence they actually had on my dad.
“Because the Department of Work and Pensions have put a statement out saying there was surveillance and witness testimonies and physical evidence to show it.
“Show me it.”
Roger Allen. Pic: Keren Simpson
Investigation failures?
Sky News has also seen documents that suggest failures by DWP investigators in a different case in the 2000s.
It involved a sub-postmaster who decided to plead not guilty and was acquitted of stealing by a jury.
In one extract it says a “senior investigating officer” was “willing to admit in open court that (they) had been neglectful in (their) duty in securing evidence”.
Another document appears to show a failure to review transaction logs used as evidence against the sub-postmaster.
Some logs appear to show that the accused did not cash the “dockets”, used to collect pension payments.
Other transaction logs indicate the sub-postmaster was not present at a particular branch when the theft was alleged to have occurred.
Christopher Head
Chris Head, former sub-postmaster and a campaigner for others, has also seen the documents and says they point to a “deeply flawed” DWP investigation.
“…they failed to obtain all transaction logs for the entirety of this case, but the ones that they have, they have they clearly haven’t looked at.”
He believes there are “more cases out there” which could be “part of a miscarriage of justice”.
A Department for Work and Pensions spokesperson said: “We do not recognise these claims.
“DWP investigates offences against the welfare system to protect taxpayers’ money, and between 2001 and 2006 a small number of Post Office staff were convicted for welfare-related fraud.
“These cases involved complex investigations and were backed by evidence including filmed surveillance, stolen benefit books and witness statements – they did not rely on Horizon evidence, and this has been accepted by the Court of Appeal.”
The Post Office says it “continues to help other prosecuting authorities to ensure that they have every assistance in taking their work forward”.
“This includes sharing all the information we have in relation to prosecutions which have been brought by other prosecutors.”
Meanwhile, Lord Sikka has tabled an amendment in the House of Lords to the Post Office (Horizon System) Offences Bill to include all DWP convictions.
An outbreak of a waterborne disease in Devon has prompted urgent warnings for residents to boil their tap water.
At least 22 cases of cryptosporidiosis disease have been confirmed in and around the town of Brixham in South West England.
But what is the parasite that is making people sick, what are the symptoms of being infected with it and how serious can it be?
What is cryptosporidiosis disease?
Cryptosporidiosis is the disease caused by the parasite cryptosporidium.
Often shortened to crypto, infections can be caused by drinking contaminated water or swallowing contaminated water in swimming pools or streams.
It can also be acquired through contact with the faeces of infected animals or humans.
What are the symptoms?
The symptoms of cryptosporidiosis include:
• profuse watery diarrhoea
• stomach pains
• nausea or vomiting
• low-grade fever
• loss of appetite
How long does it last?
Most people develop symptoms within one to 12 days of picking up the parasite.
Symptoms usually last for about two weeks, but can last up to six weeks or longer when the immune system is not working properly.
During the illness, you might think you are getting better but the illness returns a couple of days later before you fully recover.
How serious is it?
Most people recover, but in people with severely weakened immune systems it can cause severe disease and can be fatal.
Serious cases and death used to be more common, according to Paul Hunter, professor in medicine at the University of East Anglia (UEA).
This is because before effective antiretroviral treatments were introduced for HIV/AIDS, people living with these illnesses would not recover if they picked up cryptosporidiosis.
Who is most at risk of serious illness?
People with weak immune systems are at greater risk of serious illness. This includes:
• people on some immunosuppressive drugs, for example cancer or transplant patients
• people with untreated HIV/AIDS
• malnourished children
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Residents ‘worried’ over water parasite
Does it need treatment?
There is no specific treatment for cryptosporidiosis.
It important to drink plenty of fluids as diarrhoea or vomiting can lead to dehydration, according to advice from the UK Health Security Agency (UKHSA).
You might also want to talk to a pharmacist about oral rehydration sachets to help replace the sugar, salts and minerals the body has lost.
Dr Lincoln Sargeant, Torbay’s Director of Public Health, said anyone with “severe symptoms like bloody diarrhoea” should contact NHS 111 or their GP.
Severe cases may require hospital treatment.
How do you know if you have crypto?
The symptoms of crypto are similar to other stomach bugs, so the only way to know for sure if you have it is for your doctor to send a sample of your faeces to be tested in a laboratory.
Read more:
Water disease outbreak may last a week, expert says
Sickness outbreak forces farm to cancel animal cuddling
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How can you stop the illness spreading?
If you are ill, stay away from nursery, school or work while you have symptoms, and for at least 48 hours after they stop.
You should also avoid swimming for two weeks after being unwell.
You should not prepare food for anyone else until 48 hours after diarrhoea has stopped.
Make sure you’re using good handwashing practices too, washing your hands thoroughly when handling food and after using the toilet.
The UKHSA also advises washing bedding and towels on the hottest possible cycle.
UK
Lucy Letby: Families of victims want inquiry live streamed to stop ‘grossly offensive’ conspiracy theories
The inquiry into how nurse Lucy Letby was able to murder babies at a hospital in Chester will begin to hear evidence in September.
Lawyers for the families of Letby’s victims told a preliminary hearing that the inquiry should be live streamed to the public to prevent the spread of “grossly offensive” conspiracy theories.
Letby was sentenced to 14 whole-life orders after she was convicted of murdering seven babies and attempting to murder six others while working on the neo-natal unit at the Countess of Chester Hospital in 2015 and 2016.
At the preliminary hearing, inquiry chair Lady Justice Thirlwall heard submissions on whether the hearings should be publicly broadcast.
Peter Skelton KC, on behalf of the families of six babies, said Letby’s crimes continued to be the subject of conspiracy theories online.
“One of the most effective antidotes to those theories and the damage they cause will be to see and to hear the people involved in the hospital give a true and comprehensive account of the facts,” he said.
But Andrew Kennedy KC, representing the Countess of Chester, said there was a “high level of anxiety” from staff at the prospect of giving evidence which was live streamed.
He said: “If a witness is concerned about live-streaming then if we can remove that concern we can, we would suggest, encourage candour, frankness and openness.”
Letby was given multiple whole-life terms and will be re-tried on one charge next month
Richard Baker KC, representing some of the other families, said: “Their desire in this case is for change and so that others do not experience what they have experienced.”
They were “saddened” and “concerned” at the suggestion the lack of transparency might continue, he said.
Lady Justice Thirlwall will give her decision on whether the hearings will be broadcast at a later date.
She had begun the proceedings with a pause for reflection on the “lives lost”, “injuries sustained” and “suffering” of the families.
Read more from Sky News:
Boy dies after falling from apartment block in east London
Top midwife slams progress two years after key report
The hearing was told 188 requests for information had been made to individuals including midwives, nurses, doctors, managers and members of the hospital board.
The inquiry hearings are scheduled to begin on 10 September at Liverpool Town Hall.
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The parents of the babies will be among the first to give evidence.
Counsel to the inquiry Rachel Langdale KC told the hearing: “There are no sides. It is a search for the truth.”
Last month Letby asked the Court of Appeal for permission to mount a full legal challenge to her conviction. Judges are due to rule on this at a later date.
The former nurse is due to face a re-trial next month on one charge of the attempted murder of a baby in February 2016.
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