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Electrek spoke with Heidi Gehring, associate director, cooling product marketing at Carrier HVAC, about the five essential things to know about this energy-efficient, cost-effective way to heat and cool a home.

Electrek: What’s a heat pump and how does it work?

Heidi Gehring: A heat pump is often mistaken for an air conditioner at first glance. What makes it different from an air conditioner is that it can both heat and cool your home using electricity and refrigerant.

In cooler months, heat is pulled from the outdoor air and transferred indoors; in warmer months, the system pulls heat out of the indoor air. Heat pumps have both an indoor and outdoor component. Each unit contains a fan and coil that operates either as a condenser (in cooling mode) or an evaporator (in heating mode). The fan moves the air across the coil and throughout the ducts in the home.

Electrek: Do heat pumps save you money, and what kinds of cost savings can be expected?

Heidi Gehring: Because heat pumps are more energy efficient, they can save you money on your heating and cooling bills. Your savings will vary based on the model you select.

Heat pumps are rated by their Heating Seasonal Performance Factor (HSPF2) – which is a measure of a heat pump’s overall energy efficiency during the heating season – their Seasonal Energy Efficiency Ratio (SEER2), and their Energy Efficiency Ratio (EER2). The higher the rating, the more energy-efficient the system. 

Additionally, the US government’s Inflation Reduction Act of 2022 includes incentives for the installation of high-efficiency home heating and cooling products, including up to a $2,000 tax credit for high-efficiency heat pumps and up to 30% for geothermal heat pump systems placed in service between 2022 and 2032. Look into local and state programs, too, as many utilities and local governments offer heat pump rebates.

Electrek: Why is a heat pump better for the environment?

Heidi Gehring: Heat pumps rely on electricity rather than fossil fuels, making them a much greener choice. Improvements in technology in recent years also mean that heat pumps are more efficient than ever, requiring less electricity than older heaters, furnaces, and air conditioners.

Geothermal heat pumps are also available – they pull energy directly from the earth to heat or cool your home and can result in up to 70% savings on your energy bill.

Electrek: What features should you consider when comparing different models?

Heidi Gehring: Heat pumps vary in the number of stages or speeds they offer. Different speeds or stages can affect your comfort and the consistency of indoor temperature. Humidity plays a major role but is often overlooked. Two-stage and variable-speed offer better control because they operate for a longer period of time at lower speeds and use less energy. These pull more humidity out of the air than models with a single-stage compressor.

Variable-speed and two-stage models are generally quieter than single-stage models, and because they run longer, that means the air is run through the filter more, so it has less chance of becoming stagnant.

Electrek: When is the best time of year to install a heat pump?

Heidi Gehring: Usually in the spring or fall. During the coldest winter months and hottest summer months, demand for systems and technicians increases, so you may experience longer wait times and higher prices. Make sure you hire a professional. HVAC systems of any kind require expert knowledge for installation and are not a good DIY project.

If you’re switching from a traditional HVAC system to a heat pump, you may also need electrical upgrades. A professional HVAC installer can help you with that as well.

Read more: This award-winning apartment heat pump can fit under a kitchen sink

Photo: Carrier HVAC


Heidi Gehring is the associate director, cooling product marketing at Carrier HVAC. She joined Bryant in 2017 as the quality manager for warranty, data analytics, and field service technology. In 2019, she moved into product marketing. She holds a bachelor’s degree in industrial and systems engineering from the University of Wisconsin Madison and an MBA from Purdue Global.


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Venmo revenue grows 20%, with debit card payment volume soaring

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Venmo revenue grows 20%, with debit card payment volume soaring

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Venmo, long a centerpiece of PayPal‘s growth story but often criticized for its lack of monetization, is becoming a bigger contributor to the business.

PayPal said Tuesday in its first-quarter earnings release that revenue at Venmo increased 20% year-over-year in the first quarter, though the company didn’t provide a dollar figure. PayPal acquired Venmo in 2013 through the acquisition of parent company Braintree.

While it’s long been a popular consumer service for sending money to friends, Venmo’s ability to drive meaningful revenue has been a major question mark for investors, especially as competition from rivals like Zelle and Square Cash has intensified.

Venmo’s total payment volume rose 10% from a year earlier, but revenue grew twice as fast, reflecting the business opportunity. Venmo only gets revenue from specific products like Pay with Venmo at online checkout, Venmo debit cards, and instant transfers, but not from peer-to-peer payments.

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Ahead of the earnings report, Jefferies analysts noted that Venmo revenue growth appeared to be “accelerating sharply” and flagged its rising contribution to branded checkout as a key area to watch. Compass Point analysts similarly said that while competition from Zelle and Square Cash remains fierce, Venmo’s traction with debit cards and online checkout could “open up new monetization avenues” if adoption trends continue.

The company added nearly 2 million first-time PayPal and Venmo debit card users during the quarter, and total debit card payment volume across PayPal and Venmo climbed more than 60%. Meanwhile, Pay with Venmo transaction volume surged 50% year over year, and Venmo debit card monthly active users grew about 40%.

PayPal reported better-than-expected earnings for the quarter but missed on revenue. The company reaffirmed its full-year guidance, citing macroeconomic uncertainty.

WATCH: PayPal CEO Alex Chriss: Huge opportunity to deliver to consumers and help small business

PayPal CEO Alex Chriss: Huge opportunity to deliver to consumers and help small business

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PayPal reports first-quarter earnings beat, maintains forecast

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PayPal reports first-quarter earnings beat, maintains forecast

CEO of PayPal Alex Chriss speaks during the Semafor 2025 World Economy Summit at Conrad Washington on April 24, 2025 in Washington, DC.

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PayPal reported better-than-expected earnings for the first quarter, but the company missed on revenue and reaffirmed its guidance for 2025 due to macro uncertainty. The stock fell about 2% in pre-market trading.

Here’s how the company did compared with Wall Street estimates, based on a survey of analysts by LSEG:

  • Earnings per share: $1.33, adjusted vs. $1.16 expected
  • Revenue: $7.79 billion vs. $7.85 billion expected

While sales increased just 1% from $7.7 billion a year earlier, PayPal said the results reflect a strategy to prioritize profitability over volume, rolling off lower-margin revenue streams.

Transaction margin dollars, the company’s key measure of profitability, grew 7% to $3.7 billion, marking the company’s fifth consecutive quarter of profitable growth under CEO Alex Chriss.

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PayPal shares are down 24% this year, while the Nasdaq has dropped 10%

Total payment volume, an indication of how digital payments are faring in the broader economy, missed estimates, coming in at $417.2 billion, versus the nearly $418 billion analysts projected. The number of active accounts rose 2% from a year earlier to 436 million.

Venmo revenue rose 20% year over year, though the company didn’t provide a dollar figure. Total payment volume for Venmo increased 10% to $75.9 billion. Pay with Venmo transaction volume climbed 50% in the quarter and Venmo debit card monthly active users increased by about 40%.

Chriss has focused on better monetizing key acquisitions like Braintree and Venmo. DoorDash, Starbucks and Ticketmaster are among businesses now accepting Venmo as one way that consumers can pay.

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Ahead of PayPal’s earnings report, some analysts had struck a cautious tone despite the company’s focus on margin expansion. Morgan Stanley analysts warned in a note on Monday that investor sentiment remained bearish due to the potential impact of tariffs, competitive pressure from Apple and Shopify, and the risk of a long-term slowdown in branded checkout growth.

Jefferies analysts highlighted PayPal’s China cross-border exposure as an emerging risk tied to potential new tariffs and changes to the de minimis exemption.

For the second quarter, PayPal issued better-than-expected guidance, forecasting adjusted earnings per share of $1.29 to $1.31, above the average analyst estimate of $1.21. Transaction margin dollars will increase 4% to 5% to between $3.75 billion and $3.8 billion, the company said.

However, for the full year, PayPal chose to reaffirm its guidance, citing “global macroeconomic uncertainty.” The company expects earnings per share of $4.95 to $5.10 for the year and free cash flow in the range of $6 billion to $7 billion.

PayPal shares are down 24% this year, while the Nasdaq has dropped 10%.

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BP profit falls sharply but CEO says oil major ‘off to a great start’ in strategy reset

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BP profit falls sharply but CEO says oil major 'off to a great start' in strategy reset

British oil and gasoline company BP (British Petroleum) signage is being pictured in Warsaw, Poland, on July 29, 2024.

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British oil giant BP on Tuesday posted slightly weaker-than-expected first-quarter net profit, following a recent strategic reset and a slump in crude prices.

The beleaguered oil and gas major posted underlying replacement cost profit, used as a proxy for net profit, of $1.38 billion for the first three months of the year. That missed analyst expectations of $1.6 billion, according to an LSEG-compiled consensus.

BP’s net profit had hit $2.7 billion a year earlier and $1.2 billion in the final three months of 2024.

The results come as the energy major faces fresh pressure from activist investors less than two months after announcing a strategic reset.

Seeking to rebuild investor confidence, BP in February pledged to slash renewable spending and boost annual expenditure on its core business of oil and gas.

BP CEO Murray Auchincloss told CNBC’s “Squawk Box Europe” on Tuesday that the firm was “off to a great start” in delivering on its strategic reset.

BP CEO Murray Auchincloss discusses first-quarter results

“We had a great operational quarter. We had our highest upstream operating efficiency in history. Our refineries in the first quarter ran at the best they’ve run in 24 years. We had six exploration discoveries in a row, which is really unusual and we started out three major projects,” Auchincloss said.

For the first quarter, BP announced a dividend per ordinary share of 8 cents and a share buyback of $750 million.

Net debt rose to $26.97 billion in the January-March period, up from $22.99 billion at the end of the fourth quarter. BP had previously warned of lower reported upstream production and higher net debt in the first quarter, when compared to the final three months of last year.

Shares of BP fell 3.3% on Tuesday morning. The firm is down roughly 8% year-to-date.

Activist pressure

BP’s green strategy U-turn does not appear to have gone far enough for the likes of activist investor Elliott Management, which went public last week with a stake of more than 5% in the London-listed firm.

The disclosure makes the U.S. hedge fund BP’s second-largest shareholder after BlackRock, the world’s largest asset manager, according to LSEG data.

Elliott was first reported to have assumed a position in the oil and gas company back in February, driving a share price rally amid expectations that its involvement could pressure BP to shift gears back toward its oil and gas businesses.

BP’s Auchincloss declined to comment on interactions with investors when asked whether the firm was under pressure from the likes of Elliott to go beyond the plans announced in its February pivot.

Notably, BP suffered a shareholder rebellion at its annual general meeting earlier this month. Almost a quarter (24.3%) of investors voted against the re-election of outgoing Chair Helge Lund, a symbolic result that reflected a sense of deep frustration among the firm’s shareholders.

Mark van Baal, founder of Dutch activist investor Follow This, told CNBC last week that he hoped the shareholder revolt means Amanda Blanc, who is leading the process to find Lund’s successor, will look for a new chair who is “climate competent” and “will not respond to short-term activists so quickly.”

Lund is expected to step down from his role next year.

Takeover candidate

BP’s underperformance relative to industry peers such as Exxon Mobil, Chevron and Shell has thrust the energy major into the spotlight as a prime takeover candidate. Energy analysts have questioned, however, whether any of the likeliest suitors will rise to the occasion.

BP’s Auchincloss on Tuesday said that he wouldn’t speculate on whether the company is a takeover target, but confirmed the oil major had not asked for any sort of protection from the British government.

“What I will say is we’re a strong, independent company and we’ve got sector-leading growth. And if we can deliver the sector-leading growth, and the first quarter is a fantastic example of that, then I have no concerns. I think we’re going to do great,” Auchincloss said.

Murray Auchincloss, chief executive officer of BP, during the “CERAWeek by S&P Global” conference in Houston, Texas, on March 11, 2025.

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Oil prices have fallen in recent months on demand fears. International benchmark Brent crude futures with June delivery traded at $65.19 per barrel on Tuesday morning, down more than 1% for the session. That’s lower from around $84 per barrel a year ago.

Asked whether weaker crude prices could put the some of the firm’s reset plans in jeopardy, Auchincloss said, “Not really. We have a balance of products that we think about that generate revenue for us. So, oil, natural gas and refined products as well.”

— CNBC’s Ruxandra Iordache contributed to this report.

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