For more than two years, the NHS COVID App dictated the lives of those living in the UK – it told us which counties were safe to travel into, who people could spend Christmas with, and how close the public could get to their loved ones.
But now, on Thursday 27 April 2023 it is being switched off for the final time.
No more “getting pinged“, or needing a bar code to enter a restaurant. The app is estimated to have saved thousands of lives and stopped millions of infections but now the fight against the virus enters a new phase and it is no longer needed.
Germany’s health minister has already declared the pandemic over, while the US president has signed a bill terminating the country’s national emergency response to the virus.
But while some may hail it as another step on the road to the end of the pandemic, for half a million clinically vulnerable people in the UK, COVID can still be life-threatening.
From tennis prodigy to long COVID sufferer
Three years ago, Tanysha Dissanayake was a tennis prodigy who played alongside Emma Radacanu in junior Wimbledon.
Then the COVID virus forced her into early retirement, and out of education: “It was stripped away from me overnight,” she said.
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Long Covid: ‘I’m grieving my life’
At one point, her heart rate reached 150bpm when just walking up the stairs.
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“I have come a long way since a year ago. A year ago I couldn’t even open my eyes to watch Netflix,” Tanysha said.
“But in terms of my life, and my full recovery, I am still so far away from where I need to be.”
The virus has left her unable to study, read and socialise and grieving the loss of her former, very active, life.
“I can’t walk more than 2m, I need my little brother to push me around in a wheelchair,” she said.
“That was not a life I was ever prepared for. I was 19 and healthy.”
How the NHS COVID app came to dominate British life
The app was touted as an integral part of the UK’s Test and Trace but experienced a series of setbacks prior to its launch.
Development began in March 2020, but after an initial trial run on the Isle of Wight in May 2020, the first version of the app was abandoned due to technical failings.
The government announced it would work with Apple and Google to develop a new version of the app. This was finally launched to the wider public in September 2020 and was downloaded more than 21 million times, with 1.7 million users advised to self-isolate following close contact with someone with COVID.
At the height of the “pinging”, businesses complained it was causing severe staff shortages and unnecessary chaos, but expert analysis found the app to largely be effective in telling people to self-isolate. It was eventually tweaked to ‘”ping” fewer people.
It soon became integral to British pandemic life – it was needed to board flights, enter bars and restaurants, and store essential COVID vaccine information.
The cost of the app was estimated to top £35 million.
‘I feel forgotten – people have moved on without me’
She is now worried about the disappearance of the official NHS COVID app and what it means for her to be able to interact in public.
“It scares me so much,” she said, adding that she is terrified to catch the virus again, fearing it could set back her recovery by another year.
“I can understand needs and wants to move on from COVID, because it was a traumatic thing for everyone, but people are forgetting about it, and it’s being labelled as something that’s not dangerous at all,” she said.
Now 21, she said she feels she is “stuck as a 19 year old”.
It takes her up to a week to prepare to leave the house.
Tanysha added: “My life has been on hold for two years and people have moved on without me and I am still here.”
Image: Digital COVID passes were used to enter bars, restaurants and board planes
‘I thought the app had already closed down’
Although hospital levels are not the same as they were during the peak of the pandemic, for patient Nicola Macarty, any new infection could kill her.
The 59-year-old got COVID for the second time last week and collapsed in the shower, unable to breathe.
“People are still very ill with COVID,” she said, speaking from her hospital bed.
But she was unaware the app had still been operating until this point.
Image: Nicola Macarty is currently in hospital with COVID
“I honestly thought the app had gone years ago,” she said. “I didn’t realise the app was still there.”
But for Imogen Dempsey, who is clinically ill, the end of the app feels like an effort to ignore the realities of the new phase of the pandemic.
“Everybody is tired and fed up and could do without having to talk about COVID anymore,” she said.
“[But] for people like me, the fact that we still need to think about being so careful and our lives are still so much on hold, absolutely we’d like things to be different – but they’re not.
“COVID hasn’t gone away, and stopping recording it and trying to ignore it isn’t actually a public health strategy.”
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How the app was tweaked to ping fewer people
COVID wards still operating
Frimley Health still operates specific COVID wards, first introduced in 2020 in a bid to stop patients from spreading the infection around the hospital.
John Seymour, deputy medical director at Frimley Health, said: “Living with COVID is an acceptance it is here, it will always be here.
Britain is at the lowest risk of a winter power blackout than at any point in the last six years, the national electricity grid operator has said.
Not since the pre-pandemic winter of 2019-2020 has the risk been so low, the National Energy System Operator (NESO) said.
It’s thanks to increased battery capacity to store and deploy excess power from the likes of windfarms, and a new subsea electricity cable to Ireland that came on stream in April.
The margins between expected demand and supply are now roughly three gas power stations greater than last year, the NESO said.
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Renewables overtake coal for first time
It also comes as Britain and the world reached new records for green power.
For the first time, renewable energy produced more of the world’s electricity than coal in the first half of 2025, while in Britain, a record 54.5% of power came from renewables like solar and wind energy in the three months to June.
More renewable power can mean lower bills, as there’s less reliance on volatile oil and gas markets, which have remained elevated after the invasion of Ukraine and the Western attempt to wean off Russian fossil fuels.
“Renewables are lowering wholesale electricity prices by up to a quarter”, said Jess Ralston, an energy analyst at the Energy and Climate Intelligence Unit (ECIU) thinktank.
In a recent winter, British coal plants were fired up to meet capacity constraints when cold weather increased demand, but still weather conditions meant lower supply, as the wind didn’t blow.
Those plants have since been decommissioned.
But it may not be all plain sailing…
There will, however, be some “tight” days, the NESO said.
On such occasions, the NESO will tell electricity suppliers to up their output.
The times Britain is most likely to experience supply constraints are in early December or mid-January, the grid operator said.
The NESO had been owned by National Grid, a public company listed on the New York Stock Exchange, but was acquired by the government for £630m in 2023.
A woman accused of stalking Madeleine McCann’s parents shouted: “Why are you doing this to me?” and was led away in tears by officers, during her trial.
Giving evidence against 24-year-old Julia Wandelt, Mrs McCann said her first contact with the Polish woman happened “about three years ago”.
Wandelt insisted that she was Madeleine, who went missing in Portugal in 2007, while stalking the missing girl’s parents by sending emails, calling them and turning up at their address, prosecutors allege.
Image: Wandelt claims to be missing Madeleine McCann (pictured)
Wandelt is accused of one count of stalking causing serious alarm and distress to Mrs McCann and Gerry McCann between June 2022 and February this year. She denies stalking.
She is on trial with 61-year-old Karen Spragg, from Cardiff, who is accused of the same offence and also denies the offence.
Speaking from behind a blue curtain screening her from the dock at Leicester Crown Court, Mrs McCann spoke about the defendants visiting her home address in Leicestershire on 7 December last year.
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Image: A court sketch of Karen Spragg (left) and Julia Wandelt (right), with Kate McCann sitting behind a blue curtain. Pic: PA
Mrs McCann told the court that Wandelt had been “pleading” with her, asking why she wouldn’t agree to do a DNA test.
Spragg, who accompanied Wandelt, was “slightly more aggressive”, asking her whether she didn’t want to find her daughter, Mrs McCann added.
“I told them to leave. I told them I was distressed,” she told the court.
Image: Karen Spragg arrives at Leicester Crown Court. Pic: PA
Asked how the incident had made her feel, Mrs McCann added: “I felt quite distressed to be honest. I think I had been on edge anyway because of the recent communications from her.”
After Mrs McCann had given her first round of evidence, Wandelt was led away from the dock after sobbing loudly and shouting: “Why are you doing this to me?”.
Mrs McCann told the jury that Wandelt had been “incessant” with her messages, which left her with a “little niggle” about doing a DNA test.
Image: Kate and Gerry McCann are pictured in 2012 with a missing poster depicting an age progression computer-generated image of Madeleine. Pic: AP
She said part of her brain was “saying ‘what if'” because of Wandelt’s frequent messages, but added: “Having seen a photo of her, she’s Polish … it doesn’t make sense.”
“I can’t say what Madeleine looks like now, but if I saw a photo of her, I would recognise her,” she said.
But she added that the “persistance” of Wandelt’s behaviour started to “get to” her, making her “almost [want] a DNA test to put it to bed”.
Asked about the impact on her between June 2022, when Wandelt first made contact, and February this year, when the 24-year-old was arrested, Mrs McCann said: “I feel like it has escalated, the level of stress and anxiety it’s caused me has increased over that time.”
She added that she has felt “more relaxed” since Wandelt’s arrest.
Gerry McCann told the court he answered the phone to Julia Wandelt on one of the many occasions that she tried to call Kate. He said he told Wandelt: “You’re not Madeleine.”
He said: “I made it very clear these were unwanted calls. To be honest, it was a bit of a blur.”
There’s no question that Kemi Badenoch’s on the ropes after a low-energy first year as leader that has seen the Conservative Party slide backwards by pretty much every metric.
But on Wednesday, the embattled leader came out swinging with a show-stopping pledge to scrap stamp duty, which left the hall delirious. “I thought you’d like that one,” she said with a laugh as party members cheered her on.
A genuine surprise announcement – many in the shadow cabinet weren’t even told – it gave the Conservatives and their leader a much-needed lift after what many have dubbed the lost year.
Image: Ms Badenoch with her husband, Hamish. Pic: PA
Ms Badenoch tried to answer that criticism this week with a policy blitz, headlined by her promise on stamp duty.
This is a leader giving her party some red meat to try to help her party at least get a hearing from the public, with pledges on welfare, immigration, tax cuts and policing.
In all of it, a tacit admission from Ms Badenoch and her team that as politics speeds up, they have not kept pace, letting Reform UK and Nigel Farage run ahead of them and grab the microphone by getting ahead of the Conservatives on scrapping net zero targets or leaving the ECHR in order to deport illegal migrants more easily.
Ms Badenoch is now trying to answer those criticisms and act.
At the heart of her offer is £47bn of spending cuts in order to pay down the nation’s debt pile and fund tax cuts such as stamp duty.
All of it is designed to try to restore the party’s reputation for economic competence, against a Labour Party of tax rises and a growing debt burden and a Reform party peddling “fantasy economics”.
She needs to do something, and fast. A YouGov poll released on the eve of her speech put the Conservatives joint third in the polls with the Lib Dems on 17%.
That’s 10 percentage points lower than when Ms Badenoch took power just under a year ago. The crisis, mutter her colleagues, is existential. One shadow cabinet minister lamented to me this week that they thought it was “50-50” as to whether the party can survive.
Image: (L-R) Shadow business secretary Andrew Griffith, shadow environment secretary Victoria Atkins and shadow housing secretary Sir James Cleverly. Pic: PA
Ms Badenoch had to do two things in her speech on Wednesday: the first was to try to reassert her authority over her party. The second was to get a bit of attention from the public with a set of policies that might encourage disaffected Tories to look at her party again.
On the first point, even her critics would have to agree that she had a successful conference and has given herself a bit of space from the constant chatter about her leadership with a headline-grabbing policy that could give her party some much-needed momentum.
On the second, the promise of spending control coupled with a retail offer of tax cuts does carve out a space against the Labour government and Reform.
But the memory of Liz Truss’s disastrous mini-Budget, the chaos of Boris Johnson’s premiership, and the failure of Sunak to cut NHS waiting lists or tackle immigration still weigh on the Conservative brand.
Ms Badenoch might have revived the room with her speech, but whether that translates into a wider revival around the country is very hard to read.
Ms Badenoch leaves Manchester knowing she pulled off her first conference speech as party leader: what she will be less sure about is whether it will be her last.
I thought she tacitly admitted that to me when she pointedly avoided answering the question of whether she would resign if the party goes backwards further in the English council, Scottish parliament and Welsh Senedd elections next year.
“Let’s see what the election result is about,” was her reply.
That is what many in her party are saying too, because if Ms Badenoch cannot show progress after 18 months in office, she might see her party turn to someone else.