Amazon on Wednesday began laying off some employees in its cloud computing and human resources divisions.
Amazon Web Services CEO Adam Selipsky and human resources head Beth Galetti sent notes to staffers in the U.S., Canada and Costa Rica informing them of the job cuts.
“It is a tough day across our organization,” Selipsky wrote in the memo.
The layoffs are part of the previously announced job cuts that are expected to affect 9,000 employees. Last week, Amazon laid off some employees in its advertising unit, and it has let go of staffers in its video games and Twitch livestreaming units in recent weeks.
Amazon wrapped up a separate round of cuts earlier this year that affected approximately 18,000 employees. Combined with the cuts this month, it marks the largest layoffs in Amazon’s 29-year history.
Amazon CEO Andy Jassy has been aggressively slashing costs across the company as the e-retailer reckons with an economic downturn and slowing growth in its core retail business. Amazon froze hiring in its corporate workforce, axed some experimental projects and slowed warehouse expansion.
By announcing layoffs in ads and AWS, Jassy has shown that two of Amazon’s biggest and most profitable businesses aren’t immune to the cost-cutting. Both AWS and ads have experienced slowing growth in recent months as companies trim their spending amid a challenging economic environment.
Some teams within AWS were included in the earlier round of layoffs. A portion of the cuts on Wednesday is expected to land in AWS’ professional services arm, which helps customers troubleshoot issues with their cloud infrastructure, according to a current employee, who asked to remain anonymous because they weren’t authorized to speak on the matter.
Head count in AWS ballooned during the Covid pandemic, which proved to be a massive boon for Amazon and other cloud providers, as companies, government agencies and schools sped their transition to the cloud.
“Given this rapid growth, as well as the overall business and macroeconomic climate, it is critical that we focus on identifying and putting our resources behind our top priorities — those things that matter most to customers and that will move the needle for our business,” Selipsky wrote in the memo. “In many cases this means team members are shifting the projects, initiatives or teams on which they work; however, in other cases it has resulted in these role eliminations.”
Amazon is scheduled to report first-quarter earnings after the bell Thursday. Investors will look for any insight into whether Jassy’s cost-cutting efforts have improved profitability, and when Amazon executives expect AWS growth to reaccelerate.
Shares of Amazon surged more than 3% in afternoon trading Wednesday.
Here’s the full memo from Selipsky:
AWS team,
As you know, we recently made the difficult decision to eliminate some roles across Amazon globally, including within AWS. I wanted to let you know that conversations with impacted AWS employees started today, with notification messages sent to all impacted employees in the U.S., Canada, and Costa Rica. In other regions, we are following local processes, which may include time for consultation with employee representative bodies and possibly result in longer timelines to communicate with impacted employees.
It is a tough day across our organization. I fully realize the impact on every person and family who is affected. We are working hard to treat everyone impacted with respect, and to provide a number of resources and touchpoints to aid in this transition. This also includes packages that include a separation payment, transitional health insurance benefits, and external job placement support.
To those to whom we are saying goodbye today, thank you for everything you have done for this business and our customers. I am truly grateful. To all AWS builders, thank you for your compassion and empathy for your colleagues.
Both the size of our business and the size of our team have grown significantly over recent years, driven by customer demand for the cloud and for the unique value AWS provides. This growth has come quickly as we’ve moved as fast as we could to build what customers have needed. Given this rapid growth, as well as the overall business and macroeconomic climate, it is critical that we focus on identifying and putting our resources behind our top priorities—those things that matter most to customers and that will move the needle for our business. In many cases this means team members are shifting the projects, initiatives or teams on which they work; however, in other cases it has resulted in these role eliminations.
The fundamentals and the outlook for our business are strong, and we are very confident in our long-term prospects. We are the leading cloud provider by a wide range of benchmarks, from our feature set to our security capabilities to our operational performance. We are focused on continuing to innovate in the areas that matter most to our customers as we help them minimize expense, innovate rapidly, and transform their organizations.
I am optimistic about the future. We’ll tackle our opportunities and our challenges, and continue to change the world.
Thank you,
Adam
And here’s the full memo from Galetti:
PXT Team,
As Andy shared a few weeks ago, leaders across the company have worked closely with their teams to decide what investments they are going to make for the future, prioritizing what matters most to customers and the long-term health of our businesses. Given PXT’s close partnership with the business, these shifts impact our OP2 plans as well, and we have made the difficult decision to eliminate additional roles within the PXT organization.
Today we shared this update with our PXT colleagues whose roles were impacted across the U.S., Canada, and Costa Rica. In other regions, we are following local processes, which may include time for consultation with employee representative bodies and possibly result in longer timelines to communicate with impacted employees.
These decisions are not taken lightly, and I recognize the impact it will have across both those transitioning out of the company as well as our colleagues who remain.
To those leaving, I want to say thank you for your contributions. You’ve helped build Amazon into the extraordinary company it is today, and we are here to support you during this difficult time. In the U.S., we are providing packages that include a 60-day, non-working transitional period with full pay and benefits, plus an additional several weeks of severance depending on tenure, a separation payment, transitional benefits, and external job placement support.
While this moment is hard, I remain energized by the important work that lies ahead of us. Together, we are building a workplace that helps fuel how Amazonians invent and deliver for customers. From making it easier for employees to find the information and help they need, to expanding our benefits, I am proud of the progress we’ve made over the last few years. This meaningful work is a direct reflection of PXT’s perseverance, resilience, and leadership. Thank you.
Please know that the entire PXTLT, including myself, is here to answer your questions and support you.
SpaceX’s Super Heavy booster is seen on the launch pad, without the Starship atop, as it is prepared for launch from the company’s Boca Chica launchpad on an uncrewed test flight, near Brownsville, Texas, U.S. Feb. 27, 2025.
Joe Skipper | Reuters
Elon Musk’s SpaceX has attained authorization from the Federal Aviation Administration to fly its massive Starship rocket once again, the space regulator announced Friday.
The Starship rocket broke up during the company’s seventh test flight in January. The explosion caused debris to rain down over Turks and Caicos, and forced several commercial flights to be diverted or delayed, CNBC previously reported.
The FAA granted the modified license to SpaceX, which has a $350 billion private market valuation, even though the company has yet to complete its mishap investigation, required after the January explosion. The space regulator has previously authorized flights by companies including SpaceX and Rocket Lab while mishap investigations were still underway, a spokesperson told CNBC by email.
After those fines, Musk threatened to sue the FAA for “regulatory overreach” but never filed a complaint.
Musk, the world’s wealthiest person, contributed nearly $300 million to help propel President Donald Trump back to the White House, and is now a central figure in the administration.
Musk, who is also CEO of Tesla and the owner of social media company X, leads the so-called Department of Government Efficiency, or DOGE, which is implementing draconian staffing and budget cuts across the federal government, and targeting regulatory agencies that oversee Musk’s businesses.
Orange balls of light fly across the sky as debris from a SpaceX rocket launched in Texas is spotted over Turks and Caicos Islands on Jan. 16, 2025.
Marcus Haworth@marcusahaworth | Marcus Haworth Via Reuters
The role has afforded Musk and his DOGE staffers unprecedented access to federal computer systems and data including within the FAA. SpaceX has been selected to help overhaul the FAA’s air traffic control system, Trump’s Transportation Secretary Sean Duffy previously announced.
Senators Adam Schiff, D-Calif., and Tammy Duckworth, D-Ill., sent a letter on Friday to FAA’s acting administrator Chris Rocheleau, raising concerns about conflicts of interest.
SpaceX did not respond to CNBC’s request for comment.
Starship, the tallest and most powerful rocket ever launched, is critical to SpaceX’s ambitions. When it is stacked on the Super Heavy booster, Starship stands 403 feet tall and is about 30 feet in diameter. SpaceX has flown the full Starship rocket system on seven spaceflight tests so far since April 2023.
The company wrote in a social media post that it aims to conduct its eighth Starship test flight as soon as Monday, March 3.
Patrick Collison, chief executive officer and co-founder of Stripe Inc., left, smiles as John Collison, president and co-founder of Stripe Inc., speaks during a Bloomberg Studio 1.0 television interview in San Francisco, California, U.S., on Friday, March 23, 2018.
Bloomberg | Bloomberg | Getty Images
Stripe has once again shown why sometimes it’s better to be private.
During a February sell-off for fintech stocks, Block plunged 28%, its steepest decline since 2023, alongside drops of 20% or more for PayPal and Coinbase and a 8% slide in shares of SoFi. Meanwhile, Stripe on Thursday announced a tender offer for employee shares at a $91.5 billion valuation, making the payments company significantly more valuable than any of its public market peers.
“In general, they benefit from being private because there’s a handful of stocks that people want to buy and they trade at a premium to public valuations,” said Larry Albukerk, founder of EB Exchange, which helps facilitate trades in shares of pre-IPO companies.
He said Stripe is part of an exclusive group of private companies, along with SpaceX, Anthropic and Anduril, which are all seeing sky-high demand from investors.
“For every one of those, there’s 100 companies that don’t get that kind of premium,” Albukerk said.
The Collison brothers — Patrick and John — founded Stripe in 2010, a year after Jack Dorsey started Square, which is now part of Block. Crypto exchange Coinbase and online lender SoFi were both launched after Stripe.
While all of those companies went the traditional route of raising large amounts of capital from prominent venture capital firms, only Stripe has chosen to stay private. To relieve some pressure for liquidity, Stripe regularly allows early investors and employees to sell a portion of their stake. The tender offer this week marks a 40% increase from a year ago and gets the company close to its peak valuation of $95 billion that it reached in the frothy days of the Covid pandemic.
“We are not dogmatic on the public vs. private question,” John Collison, the company’s president, told CNBC’s Andrew Ross Sorkin this week, adding that Stripe has “no near-term IPO plans.”
Stripe’s peers have all had to report quarterly results of late, and it’s created a hefty dose of volatility and some concern. Last week, Block reported fourth-quarter earnings and revenue that missed analysts’ expectations, pushing the stock down 18%, its third-worst one-day drop on record.
PayPal shares tumbled even though the company blew past estimates and issued better-than-expected guidance. Coinbase topped expectations with revenue soaring 130%, powered by a post-election spike in crypto prices. Coinbase was a leading contributor to Republicans’ sweeping victory in November in its effort to help push forward a more crypto-friendly agenda in Washington, D.C.
But Coinbase fell earlier this week to its lowest price since just before the election, tumbling in tandem with bitcoin and other cryptocurrencies.
Brian Armstrong, CEO of Coinbase, speaking on CNBC’s Squawk Box outside the World Economic Forum in Davos, Switzerland on Jan. 21st, 2025.
Gerry Miller | CNBC
It’s been a rough stretch for stocks overall, particularly in the tech sector. The Nasdaq fell about 4% in February, and the S&P 500 declined 1.4%.
Fintechs can be more sensitive to economic conditions than the broader tech sector because they’re more directly effected by interest rates, employment data and consumer confidence.
Private market premium
By remaining private, Stripe is able to skirt the daily, weekly and monthly stock swings while also disclosing far fewer numbers to the public regarding its financial health.
The biggest revelation Stripe offered in its annual letter on Thursday is that it generated $1.4 trillion in total payment volume in 2024, up 38% from the year prior. The company said it was profitable in 2024, and expects to remain so this year, without providing specifics, and the only revenue figure it offered was that its finance and tax reporting unit topped a $500 million run rate.
Kelly Rodriques, CEO of private securities marketplace Forge, said Stripe’s valuation jump shows there’s enthusiasm for private companies, even some that aren’t focused specifically on artificial intelligence. Forge’s Private Market Index, which tracks demand for shares in private companies, has surged more than 33% in the past three months, and that’s before Stripe’s latest announcement.
“Stripe’s valuation increase could be further evidence of the broad rally we’re observing in the private market that is now rippling beyond the AI sector, which has driven most of the momentum over the last several months,” Rodriques said in an email.
Albukerk noted that another aspect to the spike in Stripe’s price is the scarcity of volume available for investors and the difficulty in getting access to it other than through the tender offers.
It’s one of those private companies “where there’s a lot of demand and very little supply,” he said.
However, just being private doesn’t eliminate Stripe’s other challenges.
In his interview on “Squawk Box,” John Collison highlighted the growing complexity of financial compliance and said banks are becoming more conservative in their partnerships with fintechs.
“We have started to see the financial system become more involved in financial policy enforcement,” Collison said. “And then you tend to get these occasional flare-ups from time to time.”
Both Wells Fargo and Goldman Sachs have distanced themselves from the company, according to The Information, prompting Stripe to turn to Deutsche Bank and other institutions for key services. Collison didn’t provide details to CNBC, but acknowledged that Stripe has had to navigate shifting relationships.
“Banks are tightly regulated, and they in general want to have a sound book of business,” he said. “They don’t want to get into arguments with their regulator.” According to The Information, Stripe has tripled its risk and compliance headcount to 700 employees over the past two years.
The area with the most regulatory scrutiny has been crypto, which was a notoriously challenging area for companies to operate during the Biden administration. The Federal Deposit Insurance Corporation recently released internal records obtained via FOIA requests, revealing that regulators had sent “pause letters” urging banks to reconsider relationships with crypto firms.
Trump has made a point of loosening restrictions on crypto, and one of his first actions as president was to sign an executive order to promote the advancement of cryptocurrencies in the U.S. and work toward potentially developing a national digital asset stockpile
Stripe made its biggest jump into crypto with the closing this month of its $1.1 billion purchase of Bridge, a provider of stablecoin infrastructure. Stripe’s goal with the deal is to enable more payments via crypto, as Bridge focuses on making it easier for businesses to accept stablecoin payments without having to directly deal in digital tokens.
In its annual letter, Stripe said that stablecoin transactions more than doubled between the fourth quarter of 2023 and the same period last year.
“The fundamentals for stablecoin adoption have only recently fallen into place, enabling the explosive growth we now see,” the company wrote.
Amazon is looking to expand its competitor to Temu and Shein beyond the U.S.
The company intends to launch its discount storefront, called Haul, in Europe later this year, according to two people familiar with the matter who asked not to be named because the plans are confidential.
Recent job postings indicate Amazon is eyeing a wider global rollout. One listing stated the company is looking to hire a software development engineer in the Haul team to help with a worldwide launch. The job was posted to Amazon’s website but has since been removed. Another role is for a senior product manager to assist with a launch in Mexico. Both openings were posted earlier this month.
An Amazon spokesperson said the company didn’t have anything to share on its plans for Haul, which were earlier reported on by The Information.
“We are always exploring new ways to work with our selling partners to delight our customers around the world with more selection, lower prices, and greater convenience,” the spokesperson said in a statement.
The expansion comes months after Haul’s debut. Amazon unveiled the online store in November, describing it as an “engaging shopping experience that brings lower-priced products into one convenient destination.” Haul is only accessible through Amazon’s mobile app, and most items are priced at $20 or less.
With Amazon Haul, the company is responding to the rise of Temu, Shein and TikTok Shop, which all have ties to China, the world’s second-largest economy. The platforms have rapidly gained popularity in the U.S. over the past few years by hooking deal-hungry shoppers with their low prices on clothing, makeup, home goods and other items. Like Temu, Haul offers ultra-low-priced products, like $1 eyelash curlers and cosmetic bags, or a $2.99 cubic zirconia ring.
Haul remains in beta for U.S. users, but Amazon has continued to build out the service, suggesting the company sees it becoming a more permanent fixture of its online store.
The since-removed job listing indicates Amazon CEO Andy Jassy’s S-team, consisting of top leaders, has set goals this year to make Haul “Go Big” in the U.S. and worldwide.
The launch of Haul in Europe could come with some challenges. Amazon would likely use plastic packaging for Haul shipments, which would conflict with its sustainability goals in the region, according to one of the sources. The company in 2023 transitioned to using only recyclable paper bags, cardboard envelopes and boxes or, in some cases, no added packaging, for deliveries in Europe.
Amazon is taking a page from its legacy online store to monetize Haul in more ways. The company this month began showing sponsored products in some Haul search results, allowing sellers to pay to have certain items appear at the top of the page. The company has stuffed more sponsored items into search results on its desktop site and mobile app over the years. They account for the bulk of Amazon’s ad revenue, which totaled $56.2 billion in 2024.
Amazon has added curated storefronts from lifestyle influencers within the Haul homepage. One features “fashion picks” from Michaela Delvillar, an influencer with more than 150,000 followers on TikTok, whose Amazon storefront says she’s a “Top Creator.”
Amazon is growing Haul, which relies on goods from China-based sellers, even as the practice comes under scrutiny from President Donald Trump. Earlier this month, Trump suspended, then reinstated, the de minimis rule, which allows exporters to ship packages worth less than $800 into the U.S. duty-free.
The loophole is expected to be shut again once the Commerce Department and customs officials put systems in place to process and collect tariffs on the millions of de minimis packages that flow into the U.S. daily. A significant portion of those packages originate from China.
Jassy was asked about the de minimis scrutiny on Thursday in an interview with Bloomberg Television. He said Amazon has a “certain number of items that are shipped in that way” for Haul, but likely fewer than Chinese e-commerce companies like Shein and Temu.