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For most people, hearing the name Mount Everest brings to mind images of a pristine snow capped peak, perhaps with a brave climber standing atop it with an arm raised in triumph. After all, this person must have reached the pinnacle of human achievement by ascending the worlds highest mountain.

Does it get any better than that?

This idyllic view of Everest is slowly being erased, however, as stories about the mountains harsh realities make the rounds on social media. Its already widely understood that not everyone who tries to make it to the top of the world makes it back down. But thats only the beginning of the drama.

Located between Nepal and Tibet, Mount Everest is the worlds tallest peak. This majestic mountain sits at 29,029 feet above sea level. Oxygen is so thin at the top that its called the death zone. This is where even the most experienced climbers succumb to their bodies breaking down and for some, that means extreme sickness or even death.

Since the 1900s, more than 300 people have died trying to scale the icy terrain of Everest. Per an Insider report, 2023 is shaping up to be a particularly deadly year, with 12 climbers pronounced dead already and 5 still missing. Two factors contributing to these high rates of fatality are altitude sickness and overcrowding on the mountain.

Westend61. Getty Images.

Despite its risks, climbing Mount Everest has become more popular than ever blame it on social media, boredom, or just people inherently wanting to one-up each other. No matter the reason, the increased interest in scaling the worlds highest peak is now so extreme that new guidelines were instituted for this year.

These rules include stipulations prohibiting solo climbers (everyone must have a trained sherpa). All climbers must have successfully climbed a peak at least 7,000 feet high previously. People over 75, double amputees, and blind persons are all prohibited from climbing.

Its all part of an effort to stop overcrowding. Filmmaker and director Jennifer Peedom told Insider, It is extremely overcrowded now and just getting more and more every year.

The publication noted that Nepal issued a record 463 permits to people who want to climb Mount Everest during the 2023 season, meaning about 900 people will jostle to reach the summit this year alone. Things get dicey in May when wind dies down and temperatures warm. This is when theres a literal line up the mountain, with climbers pushing their way to the top.

Many people are aware of the fact that Everest is littered with dead bodies because its too costly and dangerous to remove them. But what fewer observers realize is that the mountain is also littered with trash. And theres a lot of it.

A video of the garbage-strewn base camp went viral on Instagram in mid-May, just ahead of the 70th anniversary of Edmund Hillary and Tenzing Norgays ascending Everest for the first time on May 29, 1953. The duo is believed to be the first to reach the mountains peak.

Jam Press Vid/@tenzi_sherpa1999

The post came from mountain guide Tenzi Sherpa, who has been guiding climbers to the summit since 2019. The dirtiest camp I have ever seen, he wrote in the caption .

I think the government should make strict rules for those who leave trash [on Mount Everest], and a more effective cleaning campaign project should be held, the guide told Newsweek about his video post.

As concerning as the trash piles are among the white snow, the sherpas video isnt even the strangest story to come from Everest this season. That title belongs to the tale of a guide who allegedly saved a dying climbers life only to have the man supposedly block him later on social media.

The story goes that Malaysian climber Ravichandran, who goes by the name Ravichandran Everest or Ravi, was attempting to scale Everest when he succumbed to altitude sickness and collapsed not far from the summit. Video footage shows Gelje Sherpa, who had been climbing with a different client when he came upon the body, wrapping a mattress around the man and strapping the climber onto his back. He abandoned his own clients summit push to hike the man down to safety.

Footage of the incident was shared by Twitter user Visakan Veerasamy. The video went viral and has been watched more than 1.3 million times. there's an incredible story going on in the mountaineering community rn. there's a Malaysian climber who was at death's door, and was rescued by a sherpa who risked his own life to carry his lifeless body on his back for 6 hours. The climber then blocked the sherpa on Instagram https://t.co/AJW70vJ3Kr

Visakan Veerasamy (@visakanv) June 4, 2023

Gelje shared on Instagram on May 20: You may all be wondering where is the summit photo? Unfortunately no summit yet. At the Balcony during our summit push around 8,300m I saw someone in danger.

A man who needed rescuing and no one else was helping. I made the decision to cancel our clients summit push so that I could bring him down to safety before he died up there alone. I carried him myself all the way down to Camp 4 where a rescue team helped from then on. I will be back up the mountain soon after regaining energy from a huge task but I am so happy to say he is alive and recovering in hospital.

But just after this incredible story came to light, Ravi allegedly blocked Gelje on social media and refused to acknowledge his assistance. He posted about the incident several days later after getting a lot of negative attention on social media.

Sherpas are people who are so committed and dedicated to their clients especially coming from 14 Peaks Expedition Co. & The Seven Summit Expedition Co. They never leave you behind. I experienced it this year. When descending from [the] summit, I had difficulty. Tashi heard that I [was] in trouble, he organised the rescue team (Mingma Tendi, Gelje Sherpa, Nima Dorchi, Nima Tashi, Dawa Sherpa and Dipen Bhote). They are high altitude sherpas who make lots of sacrifices for their clients. They brought me to 7300 meter[s] for Heli Pick-up for a quick Heli flight to Hospital. Sherpas are important in my 8000 meter expeditions, he wrote.

Gelje Sherpa responded by saying in the comments, Thank you [clasped hands emoji] hope you are recovering well.

Daring rescues aside, theres no denying that climbing Mount Everest has changed a lot in the past seven decades since it began. Anyone seeking to reach the top of the world today should first know what theyre in for.

Theres sort of this idea that theres only one mountain that really matters in the kind of Western, popular imagination, Peedom told Business Insider. Shes climbed the mountain four times, but said the modern experience is nothing compared to what it used to be.

There seems to be a disaster mystique around Everest that seems to only serve to heighten the allure of the place, she told the publication. It is extremely overcrowded now and just getting more and more every year.

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Epstein victims express shock and outrage over incomplete release of files

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Epstein victims express shock and outrage over incomplete release of files

Several victims of Jeffrey Epstein have told Sky News that the incomplete release of the files relating to the dead paedophile financier have left them feeling shocked, outraged and disappointed.

Thousands of files relating to Epstein, who died in prison in 2019 while awaiting trial on sex trafficking charges, were made public late on Friday – but only a fraction of them have been released so far, with many heavily redacted.

‘Nothing transparent about release’

Marina Lacerda, a Brazilian-born survivor who suffered sexual abuse by Epstein as a teenager, expressed her disappointment over the incomplete release, calling it “a slap in our faces”.

“We were all excited yesterday before the files came out,” she told Sky News presenter Anna Botting.

“And when they did come out, we were just in shock, and we see that there is nothing there that is transparent. So it’s very sad, it’s very disappointing.”

Ms Lacera said she had just turned 14 when she met Epstein before “our relationship, our friendship I should say” ended when she was 17.

More on Jeffrey Epstein


There is nothing transparent about Epstein files release, Marina Lacerda says

“At that point, he had made it very clear to me that I was old, that I was no longer fun for him. So, he booted me out, and I was no longer needed for him,” she said.

Epstein files – latest updates

The Department of Justice (DoJ) suggests that 1,200 victims and their families have effectively been shielded from view in the released documents.

Ms Lacera said: “From what I know, [the number of Epstein victims] is over a thousand, but that’s just what the DoJ can collect or the FBI can collect, but I presume there may be more than that.”

Marina Lacerda spoke outside the US Capitol in favour of the Epstein Files Transparency Act. Pic: AP
Image:
Marina Lacerda spoke outside the US Capitol in favour of the Epstein Files Transparency Act. Pic: AP

‘No way it’s not a cover-up’

Ashley Rubright met the late sex offender when she was just 15 in Palm Beach and was subject to abuse over several years.

Asked about her dissatisfaction with yesterday’s government release and if there was a sense of a cover-up operation, she noted that there had been knowledge of Epstein’s crimes “for so, so long”.

“There’s no way that there’s not a cover-up – what it is, I don’t know,” she told Sky News’ US correspondent James Matthews.

“I just hope that nobody’s allowed to fly under the radar with their involvement.”


Ashley Rubright says ‘there’s no way there’s not a cover-up’

Regarding the extent of the redactions, she said: “I’m so not shocked, but let down. Disappointed.

“Seeing […] completely redacted pages, there’s no way that that’s just to protect the victims’ identities, and there better be a good reason. I just don’t know if we’ll ever know what that is.

“We’ve been left behind since day one. That’s why I think we’re all fighting so loud now, because we’re tired of it.”

Ashley Rubright speaks at a rally in support of Epstein victims. Pic: Reuters
Image:
Ashley Rubright speaks at a rally in support of Epstein victims. Pic: Reuters

‘He wanted to man-handle me’

Another survivor, Alicia Arden, told Sky News that she met Epstein in a California hotel room in 1997 for an audition, when she was a 25-year-old model and actress.

“He let me in and he started looking over my portfolio, which is customary to do in a talent audition, and then he insinuated, ‘oh, you should come closer to me and let me see your body’,” she said.

Epstein then started “taking off my top and my pants and touching my rear end and my breasts”.

“He goes, ‘let me come over here and spin for me and let me man-handle you. Let me man-handle you.’ And I got very nervous and started to cry. I said, ‘I have to go, Jeffrey. I don’t really think this is gonna work out’,” Ms Arden said.

“He got a phone call and I was crying in front of him. And he said, ‘I have this beautiful girl in front of me and she’s very upset’. I said ‘I’m gonna leave’ and he offered me $100 and I said ‘I’m not a prostitute’.”

Alicia Arden
Image:
Alicia Arden

She said she went to the Santa Monica Police Department to file a report.

“That was as difficult, and I’m like shaking telling you, but as difficult as being in the hotel room with him because they weren’t supportive at all about it,” she said. Her redacted report was included in previous files.

‘Epstein was a monster’

Asked what she thought about Epstein now, she said: “He’s a monster […] and just horrible. I mean, I’m trembling thinking about him and talking about him.

“If I could do anything, I’m happy I got the police report filed. If they would have pursued him and maybe gone over the hotel [where he was] essentially living, then I could have maybe saved the girls. I’ve always thought that.”

Ms Arden's redacted police report. Pic: AP
Image:
Ms Arden’s redacted police report. Pic: AP

Ms Arden does not believe she has seen justice as one of Epstein’s victims.

“I want to see all of the files come out. I want all of the men in there or women that were trafficking these girls, and they shouldn’t be able to walk around free and not pay for if they did something,” she said.

“They should be actually arrested if they’re in the files and it’s proven that they did horrible things to these girls, and they should lose their jobs, their lives, their homes, their money, and pay for what they did, and it was all supposed to come out, and it hasn’t.”

Jeffrey Epstein died in prison in 2019 while awaiting trial on federal sex trafficking charges
Image:
Jeffrey Epstein died in prison in 2019 while awaiting trial on federal sex trafficking charges

‘I feel redeemed’ by file release

Maria Farmer, who made a complaint to the Miami FBI in 1996 in which she alleged that Epstein stole and sold photos she had taken of her 12- and 16-year-old sisters, expressed gratitude for the release of the files.

“This is amazing. Thank you for believing me. I feel redeemed. This is one of the best days of my life,” she said in a statement through her lawyers.

“I’m crying for two reasons. I want everyone to know that I am shedding tears of joy for myself, but also tears of sorrow for all the other victims that the FBI failed.”

Annie Farmer holds a photo of herself and her sister, Maria Farmer, when they were victims of Epstein. Pic: AP
Image:
Annie Farmer holds a photo of herself and her sister, Maria Farmer, when they were victims of Epstein. Pic: AP

A positive-leaning reaction also came from Dani Bensky, who said she was sexually abused by Epstein when she was 17 years old.

She told Sky News’ US partner network NBC News: “There is part of me that feels a bit validated at this moment, because I think so many of us have been saying, ‘No, this is real, like, we’re not a hoax’.

“There’s so much information, and yet not as much as we may have wanted to see.”

‘It is not over’

Lawyer Gloria Allred, who has represented several Epstein victims, told Sky News about the partial release on Friday: “It’s very disappointing that all of the files were not released yesterday as required and, in fact, mandated by law.

“The law didn’t say they could do this over a period of time, it didn’t say that weeks could go by.”

Lawyer Gloria Allred
Image:
Lawyer Gloria Allred

Deputy attorney general Mr Blanche said additional file disclosures can be expected by the end of the year.

“But that’s not what the law says. So clearly, the law has been violated. And it’s the Department of Justice letting down the survivors once again,” Ms Allred said.

The lawyer labelled the incomplete release of the files a “distraction”, adding: “This is not over, and it won’t be over until we get the truth and transparency for the survivors.”

Read more:
Links between Epstein and UK revealed
Photos of Jeffrey Epstein’s circle among files
Writing on body seen in images released by Democrats
Trump, Clinton, Andrew and others seen in previous release

‘Only redactions required by law’

The tranche of material was released just hours before a legal deadline in the US following the passing of the Epstein Files Transparency Act – and at the same time as a US strike targeting Islamic State fighters in Syria.

The US deputy attorney general, Todd Blanche, said the justice department was continuing to review the remaining files and was withholding some documents under exemptions meant to protect the victims.

But Sky News’ James Matthews said the significance of the files “is undermined by the lack of context”, while some Democrats and Republicans criticised the partial release as failing to “comply with law”.


Epstein files release has become ‘a political football’

Meanwhile, the justice department has defended the redactions made in the released files.

“The only redactions being applied to the documents are those required by law – full stop. Consistent with the statute and applicable laws, we are not redacting the names of individuals or politicians unless they are a victim,” it quoted deputy attorney general Mr Blanche in a post on X.

The Trump administration has claimed to be the most transparent in history.

👉 Follow Trump100 on your podcast app 👈

In a statement, the White House claimed the release also demonstrated its commitment to justice for Epstein’s victims, criticising previous Democratic administrations for not doing the same.

But that statement ignored that the disclosures only happened because Congress forced the administration’s hand with a bill demanding the release, after Trump officials declared earlier this year that no more Epstein files would be made public.

Continue Reading

US

Epstein victims express shock and outrage over incomplete release of files

Published

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By

Epstein victims express shock and outrage over incomplete release of files

Several victims of Jeffrey Epstein have told Sky News that the incomplete release of the files relating to the dead paedophile financier have left them feeling shocked, outraged and disappointed.

Thousands of files relating to Epstein, who died in prison in 2019 while awaiting trial on sex trafficking charges, were made public late on Friday – but only a fraction of them have been released so far, with many heavily redacted.

‘Nothing transparent about release’

Marina Lacerda, a Brazilian-born survivor who suffered sexual abuse by Epstein as a teenager, expressed her disappointment over the incomplete release, calling it “a slap in our faces”.

“We were all excited yesterday before the files came out,” she told Sky News presenter Anna Botting.

“And when they did come out, we were just in shock, and we see that there is nothing there that is transparent. So it’s very sad, it’s very disappointing.”

Ms Lacera said she had just turned 14 when she met Epstein before “our relationship, our friendship I should say” ended when she was 17.

More on Jeffrey Epstein


There is nothing transparent about Epstein files release, Marina Lacerda says

“At that point, he had made it very clear to me that I was old, that I was no longer fun for him. So, he booted me out, and I was no longer needed for him,” she said.

Epstein files – latest updates

The Department of Justice (DoJ) suggests that 1,200 victims and their families have effectively been shielded from view in the released documents.

Ms Lacera said: “From what I know, [the number of Epstein victims] is over a thousand, but that’s just what the DoJ can collect or the FBI can collect, but I presume there may be more than that.”

Marina Lacerda spoke outside the US Capitol in favour of the Epstein Files Transparency Act. Pic: AP
Image:
Marina Lacerda spoke outside the US Capitol in favour of the Epstein Files Transparency Act. Pic: AP

‘No way it’s not a cover-up’

Ashley Rubright met the late sex offender when she was just 15 in Palm Beach and was subject to abuse over several years.

Asked about her dissatisfaction with yesterday’s government release and if there was a sense of a cover-up operation, she noted that there had been knowledge of Epstein’s crimes “for so, so long”.

“There’s no way that there’s not a cover-up – what it is, I don’t know,” she told Sky News’ US correspondent James Matthews.

“I just hope that nobody’s allowed to fly under the radar with their involvement.”


Ashley Rubright says ‘there’s no way there’s not a cover-up’

Regarding the extent of the redactions, she said: “I’m so not shocked, but let down. Disappointed.

“Seeing […] completely redacted pages, there’s no way that that’s just to protect the victims’ identities, and there better be a good reason. I just don’t know if we’ll ever know what that is.

“We’ve been left behind since day one. That’s why I think we’re all fighting so loud now, because we’re tired of it.”

Ashley Rubright speaks at a rally in support of Epstein victims. Pic: Reuters
Image:
Ashley Rubright speaks at a rally in support of Epstein victims. Pic: Reuters

‘He wanted to man-handle me’

Another survivor, Alicia Arden, told Sky News that she met Epstein in a California hotel room in 1997 for an audition, when she was a 25-year-old model and actress.

“He let me in and he started looking over my portfolio, which is customary to do in a talent audition, and then he insinuated, ‘oh, you should come closer to me and let me see your body’,” she said.

Epstein then started “taking off my top and my pants and touching my rear end and my breasts”.

“He goes, ‘let me come over here and spin for me and let me man-handle you. Let me man-handle you.’ And I got very nervous and started to cry. I said, ‘I have to go, Jeffrey. I don’t really think this is gonna work out’,” Ms Arden said.

“He got a phone call and I was crying in front of him. And he said, ‘I have this beautiful girl in front of me and she’s very upset’. I said ‘I’m gonna leave’ and he offered me $100 and I said ‘I’m not a prostitute’.”

Alicia Arden
Image:
Alicia Arden

She said she went to the Santa Monica Police Department to file a report.

“That was as difficult, and I’m like shaking telling you, but as difficult as being in the hotel room with him because they weren’t supportive at all about it,” she said. Her redacted report was included in previous files.

‘Epstein was a monster’

Asked what she thought about Epstein now, she said: “He’s a monster […] and just horrible. I mean, I’m trembling thinking about him and talking about him.

“If I could do anything, I’m happy I got the police report filed. If they would have pursued him and maybe gone over the hotel [where he was] essentially living, then I could have maybe saved the girls. I’ve always thought that.”

Ms Arden's redacted police report. Pic: AP
Image:
Ms Arden’s redacted police report. Pic: AP

Ms Arden does not believe she has seen justice as one of Epstein’s victims.

“I want to see all of the files come out. I want all of the men in there or women that were trafficking these girls, and they shouldn’t be able to walk around free and not pay for if they did something,” she said.

“They should be actually arrested if they’re in the files and it’s proven that they did horrible things to these girls, and they should lose their jobs, their lives, their homes, their money, and pay for what they did, and it was all supposed to come out, and it hasn’t.”

Jeffrey Epstein died in prison in 2019 while awaiting trial on federal sex trafficking charges
Image:
Jeffrey Epstein died in prison in 2019 while awaiting trial on federal sex trafficking charges

‘I feel redeemed’ by file release

Maria Farmer, who made a complaint to the Miami FBI in 1996 in which she alleged that Epstein stole and sold photos she had taken of her 12- and 16-year-old sisters, expressed gratitude for the release of the files.

“This is amazing. Thank you for believing me. I feel redeemed. This is one of the best days of my life,” she said in a statement through her lawyers.

“I’m crying for two reasons. I want everyone to know that I am shedding tears of joy for myself, but also tears of sorrow for all the other victims that the FBI failed.”

Annie Farmer holds a photo of herself and her sister, Maria Farmer, when they were victims of Epstein. Pic: AP
Image:
Annie Farmer holds a photo of herself and her sister, Maria Farmer, when they were victims of Epstein. Pic: AP

A positive-leaning reaction also came from Dani Bensky, who said she was sexually abused by Epstein when she was 17 years old.

She told Sky News’ US partner network NBC News: “There is part of me that feels a bit validated at this moment, because I think so many of us have been saying, ‘No, this is real, like, we’re not a hoax’.

“There’s so much information, and yet not as much as we may have wanted to see.”

‘It is not over’

Lawyer Gloria Allred, who has represented several Epstein victims, told Sky News about the partial release on Friday: “It’s very disappointing that all of the files were not released yesterday as required and, in fact, mandated by law.

“The law didn’t say they could do this over a period of time, it didn’t say that weeks could go by.”

Lawyer Gloria Allred
Image:
Lawyer Gloria Allred

Deputy attorney general Mr Blanche said additional file disclosures can be expected by the end of the year.

“But that’s not what the law says. So clearly, the law has been violated. And it’s the Department of Justice letting down the survivors once again,” Ms Allred said.

The lawyer labelled the incomplete release of the files a “distraction”, adding: “This is not over, and it won’t be over until we get the truth and transparency for the survivors.”

Read more:
Links between Epstein and UK revealed
Photos of Jeffrey Epstein’s circle among files
Writing on body seen in images released by Democrats
Trump, Clinton, Andrew and others seen in previous release

‘Only redactions required by law’

The tranche of material was released just hours before a legal deadline in the US following the passing of the Epstein Files Transparency Act – and at the same time as a US strike targeting Islamic State fighters in Syria.

The US deputy attorney general, Todd Blanche, said the justice department was continuing to review the remaining files and was withholding some documents under exemptions meant to protect the victims.

But Sky News’ James Matthews said the significance of the files “is undermined by the lack of context”, while some Democrats and Republicans criticised the partial release as failing to “comply with law”.


Epstein files release has become ‘a political football’

Meanwhile, the justice department has defended the redactions made in the released files.

“The only redactions being applied to the documents are those required by law – full stop. Consistent with the statute and applicable laws, we are not redacting the names of individuals or politicians unless they are a victim,” it quoted deputy attorney general Mr Blanche in a post on X.

The Trump administration has claimed to be the most transparent in history.

👉 Follow Trump100 on your podcast app 👈

In a statement, the White House claimed the release also demonstrated its commitment to justice for Epstein’s victims, criticising previous Democratic administrations for not doing the same.

But that statement ignored that the disclosures only happened because Congress forced the administration’s hand with a bill demanding the release, after Trump officials declared earlier this year that no more Epstein files would be made public.

Continue Reading

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Facewatch: The controversial tech that retailers have deployed to tackle shoplifting and violence

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Facewatch: The controversial tech that retailers have deployed to tackle shoplifting and violence

The Christmas period is upon us, and goods are flying off the shelves, but for some reason, the tills are not ringing as loudly as they should be.

Across the country, the five-finger discount is being used with such frequency that retailers are taking action into their own hands.

With concerns about the police response to shoplifting, many are now resorting to controversial facial recognition technology to catch culprits before they strike.

Sainsbury’s, Asda, Budgens and Sports Direct are among the high-street businesses that have signed up to Facewatch, a cloud-based facial recognition security system that scans faces as they enter a store. Those images are then compared to a database of known offenders and, if a match is found, an alert is set off to warn the business that a shoplifter has entered the premises.

It comes as official figures show shoplifting offences rose by 13% in the year to June, reaching almost 530,000 incidents. Figures reported in August showed more than 80% result in no charge.

At the same time, retailers are reporting more than 2,000 cases of violence or abuse against their staff every day. Faced with mounting losses and safety concerns, businesses say they are being forced to take security into their own hands because stretched police forces are only able to respond to a fraction of incidents.

A Facewatch camera
Image:
A Facewatch camera

At Ruxley Manor Garden Centre in south London, managing director James Evans said theft had become increasingly brazen and organised, with losses from shoplifting now accounting for around 1.5% of turnover. “That may sound small, but it represents a significant hit to the bottom line,” he said, pointing out that thousands of pounds’ worth of goods can be stolen in a single visit.

More on Retail

“We have had instances where the children get sent in to do it. They know that the parents will be waiting in the car park and they’ll know that there’s nothing that we can do to stop them.”

Gurpreet Narwan is seen at the garden centre while being shown how Facewatch works
Image:
Gurpreet Narwan is seen at the garden centre while being shown how Facewatch works

Staff members here have also had their fair share of run-ins with shoplifters. In one case, employees trying to stop a suspected shoplifter were nearly struck by an accomplice in a car. “This is no longer just about stock loss,” said James, “It is about the safety of our staff.”

However, the technology is not without its critics. Civil liberties groups have warned that the expansion of this type of technology is eroding our privacy.

Silkie Carlo, director of Big Brother Watch, called it “a very dangerous kind of privatised policing industry”.

Facewatch is seen in operation as retailers look to crack down on crime.
Image:
Facewatch is seen in operation as retailers look to crack down on crime.

“[It] really threatens fairness and justice for us all, because now it’s the case that just going to do your supermarket shopping, a company is quietly taking your very sensitive biometric data. That’s data that’s as sensitive as your passport, and [it’s] making a judgement about whether you’re a criminal or not.”

Silkie said the organisation was routinely receiving messages from people who said they had been mistakenly targeted. They include Rennea Nelson, who was wrongly flagged as a shoplifter at a B&M store after being mistakenly added to the facial recognition database. Nelson said she was threatened with police action and warned that her immigration status could be at risk.

Gurpreet's profile can be seen on the Facewatch database
Image:
Gurpreet’s profile can be seen on the Facewatch database

“He said to me, if you don’t get out, I’m going to call the police. So at that point I turned around and I was like, are you speaking to me? Then he was like yes, yes, your face set off the alarm because you’re a thief… At that point, I was around six to seven months pregnant and I was having a high-risk pregnancy. I was already going through a lot of anxiety and, so him coming over and shouting at me, it was like really triggering me.”

The retailer later acknowledged the error and apologised, describing it as a rare case of human mistake.

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A spokesperson for B&M said: ‘This was a simple case of human error, and we sincerely apologise to Ms Nelson for any upset caused. Reported incidents like this are rare. Facewatch services are designed to operate strictly in compliance with UK GDPR and to help protect store colleagues from incidents of aggressive shoplifting.”

The cloud-based technology has critics who argue that it amounts to a misuse of personal data and privacy
Image:
The cloud-based technology has critics who argue that it amounts to a misuse of personal data and privacy

Nick Fisher, chief executive of Facewatch, said the backlash was disproportionate.

“Well, I think it’s designed to be quite alarmist, using language like ‘dystopian’, ‘orwellian’, ‘turning people into barcodes’,” he said.

“The inference of that is that we will identify people using biometric technology, hold and store their own, store their data. And that’s just, quite frankly, misleading. We only store and retain data of known repeat offenders, of which it’s been deemed to be proportionate and responsible to do so… I think in the world that we are currently operating in, as long as the technology is used and managed in a responsible, proportionate way, I can only see it being a force for good.”


Rogue retailers exposed in shoplifting crackdown

Yet, there is obviously widespread unease, if not anger, at the proliferation of this technology. Businesses are obviously alert to it, but the bottom line is calling.

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