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As Elon Musk drags Twitter and its users through more and more turbulence, its founder Jack Dorsey has made a supportive observation from the sidelines.

He posted that “Running Twitter is hard” and “it’s easy to critique the decisions from afar”.

The 46-year-old billionaire left the platform he co-founded in 2006 to launch what he calls a “decentralised” alternative, which looks a lot like Twitter.

But while Dorsey rolls out Bluesky Social and continues to sing the praises of Bitcoin, Twitter users are left at the whim of his former favourite Tweeter.

Here Sky News looks at how Twitter’s founder got to where he is.

Twitter CEO and co-founder Jack Dorsey gestures while interacting with students at the Indian Institute of Technology (IIT) in New Delhi on November 12, 2018. - Dorsey hosted a town hall meeting with university students on his visit to the Indian capital New Delhi. (Photo by Prakash SINGH / AFP)        (Photo credit should read PRAKASH SINGH/AFP/Getty Images)
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Addressing students at the Indian Institute of Technology

Self-made taxi dispatch developer

Dorsey was born in St Louis, Missouri in 1976. His father developed spectrometers.

By the time he was 14 he’d developed an unusual interest in the software that dispatches taxis.

He went to the University of Missouri-Rolla at 19 and transferred to New York University two years later, but dropped out a semester before he was due to graduate.

Instead he moved to California, where he created his own company to send out taxis, couriers and emergency service vehicles via the internet.

While working as a programmer for the dispatch platform in 2000, he decided he wanted to create a messaging service to update his friends on what he was doing – without having to sit in front of a computer.

He approached a podcasting company called Odeo, where he got a job alongside Christopher ‘Biz’ Stone, Evan Williams and Noah Glass – who would become his Twitter co-founders.

Twitter co-founders Dorsey (left), Biz Stone (second left) and Evan Williams celebrate stock exchange listing with Dick Costolo in 2013
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Twitter co-founders Dorsey (left), Biz Stone (second left) and Evan Williams celebrate stock exchange listing with Dick Costolo in 2013

Although Dorsey had been inspired by instant messaging platforms such as AOL and MSN, he and Stone decided a text-based service would better suit his status-update idea.

In two weeks they’d built a prototype for Twitter.

When Odeo went out of business in 2006, Dorsey returned to the messaging idea and officially launched ‘Twittr’ in March that year, making himself chief executive.

Dorsey in October 2010
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Dorsey in October 2010

Overnight billionaire

Dorsey secured the support of venture capitalists and as celebrities signed up the app grew in popularity.

Two years later, Dorsey moved from chief executive to chairman of the board, reportedly having often left work early to prioritise hobbies such as yoga and fashion design.

When he was younger he briefly dabbled with modelling.

Jack Dorsey, interim CEO of Twitter and CEO of Square, goes for a walk on the first day of the annual Allen and Co. media conference in Sun Valley
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Seen in 2016

In 2009 he courted controversy after joining a US State Department trip to Iraq. Designed to rebuild tech hopes there after the fall of Saddam Hussein, the trip itself was fairly uneventful.

But later that year when the Green Revolution happened, Dorsey agreed to reschedule planned maintenance to Twitter’s servers so protesters could still communicate.

It was seen as a breach of policy given President Barack Obama had promised the US would not meddle in Iraq’s affairs. Dorsey went to Russia on another State Department delegation the following year.

Dorsey and President Barack Obama at Twitter's town hall in 2011
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Dorsey and President Barack Obama at Twitter’s town hall in 2011

In 2011 he invited Mr Obama to Twitter’s first ever town hall – where he had to remind him to keep his answers to 140 characters.

Two years later, although it hadn’t been launched with profit in mind, Twitter became a listed company, making Dorsey an overnight billionaire.

Read more:
What is Bluesky?
Twitter appoints new chief executive
Musk asks Twitter if he should step down as CEO

When in 2015 the company’s replacement chief executive Dick Costolo announced his resignation, Dorsey returned as interim – but took up the post on a permanent basis in October.

Meanwhile back in 2010 Dorsey had begun splitting his time between Twitter and a new venture – Square – technology that transformed smartphones and tablets into debit card readers for small businesses.

But as competitors launched rival products, it began to struggle with losses of up to $100million (£79m).

LAS VEGAS, NEVADA - JANUARY 09: Twitter CEO Jack Dorsey speaks during a press event at CES 2019 at the Aria Resort & Casino on January 9, 2019 in Las Vegas, Nevada. CES, the world's largest annual consumer technology trade show, runs through January 11 and features about 4,500 exhibitors showing off their latest products and services to more than 180,000 attendees. (Photo by David Becker/Getty Images)
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Pictured in 2019

Dorsey rebranded Square ‘Block’ in 2021, in reference to his interest in Blockchain, officially giving himself the job title ‘Block Head’ in 2022.

Back at Twitter in 2016, the 140-character limit was effectively increased by no longer including links or photos in the count. The decision was a bid to attract new users – as the number of daily tweets had fallen globally.

A year later it increased again – doubling to 280 characters.

Tech moving faster than policy

In 2018, Twitter and other social media platforms began having to answer to the US government.

The first time Dorsey testified, alongside then-Facebook chief operating officer Sheryl Sandberg, he was quizzed on interference in the 2016 presidential election.

Hours of questioning saw Dorsey post a picture of his heartrate on Twitter. The platform was also accused of anti-Conservative bias, share prices fell, and the decision was made to ban all political advertising the following year.

Dorsey and Facebook's Sheryl Sandberg give evidence to Congress in 2018
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Dorsey and Facebook’s Sheryl Sandberg give evidence to Congress in 2018

During his time in office, Dorsey met with President Donald Trump, who had expressed concern his followers were being removed.

Dorsey oversaw misinformation warning labels applied to some of Mr Trump’s tweets during his 2020 election campaign and the permanent suspension of his account following the Capitol riots of January 2021.

Mr Trump set up his own platform – Truth Social, while Dorsey stuck by the ban, but also expressed concerns it set a “dangerous precedent”.

He appeared before Congress on two other occasions as Twitter boss – once in October 2020 and again the following month.

Dorsey gives evidence to Congress via videolink in 2020
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Dorsey gives evidence to Congress via videolink in 2020

The first time, in front of the US Senate Commerce Committee, he answered questions alongside Facebook and Google executives about a law that protects tech companies for being prosecuted over content generated on their platforms.

Dorsey said changing it would “collapse how we communicate on the Internet”.

The following month he gave evidence alongside Facebook founder Mark Zuckerberg on how content was moderated around the 2020 election.

When COVID emerged in 2020 the Twitter founder promised to donate $1bn (£0.79bn) of his total wealth to relief programmes.

The following year when the Delta variant hit India, he donated £15m (£11.8m) to support programmes there.

The pandemic scuppered plans he’d announced in 2019 to move to Africa. He said the continent would “define the future (especially the bitcoin one!)”.

Tesla founder Elon Musk
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Elon Musk

Musk takes Twitter

Dorsey and Musk’s relationship predates his ill-fated takeover.

When in 2020 it was reported that one of Twitter’s investors Elliott Management was trying to replace Dorsey as chief executive, Musk tweeted his support, saying he had a “good heart”.

In return, Dorsey said Musk was one of his favourite Twitter users and that his updates “focused on solving existential problems and sharing his thinking openly”.

The founder added that he enjoyed the “ups and downs” of Musk’s use of his site – something he may have later come to regret – to which Musk replied: “Twitter rocks!”

They shared an enthusiasm for cryptocurrencies, with Dorsey describing Bitcoin – or ‘The B Word’ as he calls it – as “direct activism against an… exclusionary financial system”.

In late-2021 Dorsey announced he was leaving Twitter in a staff email posted to his account, claiming he wanted to move the firm away from its “founding and founders”.

Musk, believed to be the wealthiest person in the world, began buying shares in Twitter at the beginning of 2022.

By April he was the biggest shareholder, with a 9.1% stake.

He was invited to join the board of directors – and despite initially turning the role down – then made an unsolicited offer to buy the entire company for $44bn (£34.5bn).

By July, Musk had said he wanted to back out of the deal as Twitter had failed to uphold its promise of cracking down on spambot accounts.

The move triggered legal action against Musk – who just weeks before a trial was due to start in Delaware – gave in and decided to go ahead, closing the deal in November.

Musk began by firing half Twitter’s employees, including the chief executive, which then triggered mass resignations.

After a tumultuous few months in the job, in which he expressed regret for buying the platform, he has made several chaotic changes and given up the job of chief executive.

Twitter and Bluesky logos are seen in this illustration taken November 7, 2022. REUTERS/Dado Ruvic/Illustration
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Twitter and Bluesky logos are seen in this illustration taken November 7, 2022. REUTERS/Dado Ruvic/Illustration


Beginnings of Bluesky

Dorsey, meanwhile has been working on a Twitter successor, Bluesky Social.

He started it in 2019, but soft launched it with a beta version in late-2022.

Having seen Twitter grow at dizzying speed, he is rolling out membership on an invite-only basis.

Bluesky is a “decentralised” platform, which Dorsey hopes will stop the kind of hostile concentration of power we’ve seen with Musk.

He retains a 2.4% stake in Twitter.

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Bank of England holds rate but eyes cuts ahead despite global risks

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Bank of England holds rate but eyes cuts ahead despite global risks

The Bank of England has signalled that a weakening labour market could yet trump rising global challenges to allow for more interest rate cuts in the near term.

Policymakers on the nine-member monetary policy committee (MPC) voted 7-3 to maintain Bank rate at 4.25%.

There was greater support than was expected for a cut.

The Bank had previously signalled that a majority on the committee were cautious about the effects of global instability – especially the on-off US trade war.

Money latest: What interest rate decision means for your money

But the minutes of the Bank’s meeting showed there was a greater focus on a rising jobless rate and evidence that employers are shedding jobs – indicating it had dominated the meeting.

It acknowledged, however, that there were potential challenges from the on-off US trade war and as a result of the Israel-Iran conflict.

More on Bank Of England

The barrage of warheads has already resulted in double-digit percentage spikes to oil and natural gas prices in the space of a week.

“Interest rates remain on a gradual downward path,” governor Andrew Bailey said while adding that there was no pre-set path.

“The world is highly unpredictable. In the UK we are seeing signs of softening in the labour market. We will be looking carefully at the extent to which those signs feed through to consumer price inflation,” he added.

The Bank maintained its core message that it would take a “gradual” and “careful” approach.

“Energy prices had risen owing to an escalation of the conflict in the Middle East. The committee would remain vigilant about these developments and their potential impact on the UK economy,” the Bank said.

The rise in the UK’s jobless rate, along with recent data on payrolled employment, has been linked to a business backlash against budget measures, which kicked in in April, that saw employer national insurance contributions and minimum pay demands rise.

While a weaker labour market, including a fall in vacancies, could allow room for the Bank to react through further interest rate cuts, the spectre of war in the Middle East is now clouding its rate judgements.

The last thing borrowers need is an inflation spike.

The UK’s core measure of inflation peaked above 11% in the wake of Russa’s invasion of Ukraine – giving birth to what became known as the cost of living crisis.

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Businesses facing fresh energy cost threat

Inflation across the economy was driven by unprecedented spikes in natural gas costs, which pushed up not only household energy bills to record levels but those for businesses too – with the cost of goods and services reflecting those extra costs.

Borrowing costs have eased, through interest rate cuts, as the pace of price growth has come down.

The rate of inflation currently stands at 3.4% but was already forecast to rise in the second half of the year before the aerial bombardments between Israel and Iran had begun.

LSEG data shortly after the Bank of England minutes were published showed that financial markets were expecting a quarter point cut at the Bank’s next meeting in August and at least one more by the year’s end.

Read more:
Why Middle East conflict poses new cost of living threat

Commenting on the Bank’s remarks Nicholas Hyett, investment manager at Wealth Club, said: “Conflict in the Middle East risks higher energy prices potentially pushing inflation higher – though calling the course of events there is almost certainly a mugs game, and the Bank has said that under current conditions it expects inflation to remain broadly at current levels for the rest of the year.

“The risk is that all the uncertainty leaves the Bank paralysed, with rates stuck at their current level,” he concluded.

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Post Office scandal: ‘Hugely significant’ evidence unearthed in computer expert’s garage

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Crucial evidence in Post Office scandal found in garage of retired computer expert after 30 years

A damning report into the faulty Post Office IT system that preceded Horizon has been unearthed after nearly 30 years – and it could help overturn criminal convictions.

The document, known about by the Post Office in 1998, is described as “hugely significant” and a “fundamental piece of evidence” and was found in a garage by a retired computer expert.

Capture was a piece of accounting software, likely to have caused errors, used in more than 2,000 branches between 1992 and 1999.

It came before the infamous faulty Horizon software scandal, which saw hundreds of sub-postmasters wrongfully convicted between 1999 and 2015.

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What is the Capture scandal?

The “lost long” Capture documents were discovered in a garage by a retired computer expert who came forward after a Sky News report into the case of Patricia Owen, a convicted sub-postmistress who used the software.

Adrian Montagu was supposed to be a key witness for Pat’s defence at her trial in 1998 but her family always believed he had never turned up, despite his computer “just sitting there” in court.

Mr Montagu, however, insists he did attend.

He describes being in the courtroom and adds that “at some point into the trial” he was stood down by the barrister for Mrs Owen with “no reason” given.

Adrian Montagu was supposed to be a key witness for Pat's defence
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Adrian Montagu was supposed to be a key witness for Pat’s defence

Sky News has seen contemporaneous notes proving Mr Montagu did go to Canterbury Crown Court for the first one or two days of the trial in June 1998.

“I went to the court and I set up a computer with a big old screen,” he says.

“I remember being there, I remember the judge introducing everybody very properly…but the barrister in question for the defence, he went along and said ‘I am not going to need you so you don’t need to be here any more’.

“I wasn’t asked back.”

The 'lost long' Capture documents were discovered in a garage
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The ‘lost long’ Capture documents were discovered in a garage

Sky News has reached out to the barrister in Pat Owen’s case who said he had no recollection of it.

‘An accident waiting to happen’

The report, commissioned by the defence and written by Adrian Montagu and his colleague, describes Capture as “an accident waiting to happen”, and “totally discredited”.

It concludes that “reasonable doubt exists as to whether any criminal offence has taken place”.

It also states that the software “is quite capable of producing absurd gibberish”, and describes “several insidious faults…which would not be necessarily apparent to the user”.

All of which produced “arithmetical or accounting errors”.

Sky News has also seen documents suggesting the jury in Pat Owen’s case may never have seen the report.

What is clear is that they did not hear evidence from its author including his planned “demonstration” of how Capture could produce accounting errors.

But flaws were found within it
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But flaws were found within it

Pat Owen was convicted of stealing from her Post Office branch in 1998 and given a suspended prison sentence.

Her family describe how it “wrecked” her life, contributing towards her ill health, and she died in 2003 before the wider Post Office scandal came to light.

Her daughter Juliet said her mother fought with “everything she could”.

“To know that in the background there was Adrian with this (report) that would have changed everything, not just for mum but for every Capture victim after that, I think is shocking and really upsetting – really, really upsetting.”

Pat died before the contents of the report came to light
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Pat died before the contents of the report came to light

The report itself was served on the Post Office lawyers – who continued to prosecute sub-postmasters in the months and years after Pat Owen’s trial.

‘My blood is boiling’

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‘They knew software was faulty’

Steve Marston, who used the Capture software in his branch, was one of them – he was convicted of stealing nearly £80,000 in September 1998.

His prosecution took place four months after the Capture report had been served on the Post Office.

Steve says he was persuaded to plead guilty with the “threat of jail” hanging over him and received a suspended sentence.

He describes the discovery of the report as “incredible” and says his “blood is boiling” and he feels “betrayed”.

“So they knew that the software was faulty?,” he says. “It’s in black and white isn’t it? And yet they still pressed on doing what they did.

“They used Capture evidence … as the evidence to get me to plead guilty to avoid jail.

“They kept telling us it was safe…They knew the software should never have been used in 1998, didn’t they?”

Steve says his family’s lives were destroyed and the knowledge of this report could have “changed everything”.

He says he would have fought the case “instead of giving in”.

“How dare they. And no doubt I certainly wasn’t the last one…And yet they knew they were convicting people with faulty software, faulty computers.”

Steve's prosecution took place four months after the Capture report had been served on the Post Office
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Steve’s prosecution took place four months after the Capture report had been served on the Post Office

The report is now with the Criminal Cases Review Commission, the body investigating potential miscarriages of justice, which is currently looking into 28 Capture cases.

A fundamental piece of evidence

Neil Hudgell, the lawyer representing more than 100 victims, describes the report as “hugely significant”, “seismic” and a “fundamental piece of evidence”.

“I’m as confident as I can be that this is a good day for families like Steve Marston and Mrs Owen’s family,” he says.

“I think (the documents) could be very pivotal in delivering the exoneration that they very badly deserve.”

He also added that “there’s absolutely no doubt” that the “entire contents” of the “damning” report “was under the noses of the Post Office at a very early stage”.

Pat Owen was convicted of stealing from her Post Office branch in 1998
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Pat Owen

He describes it as a “massive missed opportunity” and “early red flag” for the Post Office which went on to prosecute hundreds who used Horizon in the years that followed.

Read more from Sky News:
Sir Alan Bates attacks ‘kangaroo court’ Post Office scheme
Widow received compensation letter days after his death

“It is a continuation of a theme that obviously has rolled out over the subsequent 20 plus years in relation to Horizon,” he says.

“…if this had seen the light of day in its proper sense, and poor Mrs Owen had not been convicted, the domino effect of what followed may not have happened.”

What the Post Office said

Sky News approached the former Chief Executive of the Post Office during the Capture years, John Roberts, who said: “I can’t recall any discussion at my level, or that of the board, about Capture at any time while I was CEO.”

A statement from the Post Office said: “We have been very concerned about the reported problems relating to the use of the Capture software and are sincerely sorry for past failings that have caused suffering to postmasters.

“We are determined that past wrongs are put right and are continuing to support the government’s work and fully co-operating with the Criminal Cases Review Commission as it investigates several cases which may be Capture related.”

A Department for Business and Trade spokesperson said: “Postmasters including Patricia Owen endured immeasurable suffering, and we continue to listen to those who have been sharing their stories on the Capture system.

“Government officials met with postmasters recently as part of our commitment to develop an effective and fair redress process for those affected by Capture, and we will continue to keep them updated.”

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Warm Home Discount extended to 2.7 million more households

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Warm Home Discount extended to 2.7 million more households

Energy bill discounts of £150 will be extended to another 2.7 million households to help with fuel costs this winter.

It brings the number of households eligible for the Warm Home Discount up to just over 6 million, including 900,000 families with children, the Department for Energy Security and Net Zero (DESNZ) said.

The changes mean every bill payer on means-tested benefits will qualify, removing the high-cost-to-heat threshold in the current regulations.

It follows a government consultation on expanding the one-off payment to more people struggling with fuel poverty.

Prime Minister Keir Starmer said: “I know families are still struggling with the cost of living, and I know the fear that comes with not being able to afford your next bill.

“Providing security and peace of mind for working people is deeply personal to me as prime minister and foundational for the Plan for Change.

“I have no doubt that, like rolling out free school meals, breakfast clubs and childcare support, extending this £150 energy bills support to millions more families will make a real difference.”

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The Conservatives criticised the move, saying the announcement will only cut bills for a quarter of households.

Andrew Bowie, the acting shadow energy secretary, criticised Labour’s green energy drive, claiming that it would increase bills for most people.

“Kemi Badenoch and I have been clear that net zero by 2050 is impossible without bankrupting Britain and making hard-working families worse off,” he said.

Read More:
Battle to convince MPs to back benefit cuts to more than three million households
Energy bosses clash over ‘postcode pricing’ proposals

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Sky questions PM on winter fuel payment U-turn

Typical yearly energy bills are expected to fall by £129 from July, Ofgem has said.

However typical bills under the July to September 2025 price cap will still be 42% higher than in winter 2021/22, according to a House of Commons research briefing.

The Warm Home Discount scheme was introduced by the coalition government in 2011 to help people on low incomes with their fuel bills.

Adam Scorer, the chief executive of National Energy Action, said today’s announcement is “hugely positive news” but is “far from sturdy”.

“The rebate has only increased by a meagre £10 during a period in which energy bills have gone up by £500 a year and there is no clarity on the programme beyond the end of March next year,” he said.

“This announcement is good news for this winter, but the government needs to come up with a longer-term plan for providing deeper support in future for people who cannot afford a warm and healthy home.”

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