Amazon is seeing some employees quit instead of moving to a new state as part of relocation mandate
Amazon workers hold signs during a walkout event at the company’s headquarters on May 31, 2023 in Seattle, Washington.
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As part of Amazon’s aggressive effort to get employees back to the office, the company is going a step further and demanding that some staffers move to a central hub to be with their team. Those who are unwilling or unable to comply are being forced to find work elsewhere, and some are choosing to quit, CNBC has learned.
Several employees spoke to CNBC about the new relocation requirement. An employee in Texas, who was hired in a remote role, said managers assured his team in March that nothing would change despite the return-to-office (RTO) mandate issued the prior month. But in July, the team was informed by management that they’d have to choose between working out of Seattle, New York, Austin, Texas, or Arlington, Virginia, according to internal correspondence.
Under the guidelines, remote workers are expected to have completed their move to a main hub by the first half of 2024, the document states. The employee, who doesn’t live near any of the designated cities, chose to leave Amazon after securing another position, in part due to uncertainty about future job security and the potential of higher living costs associated with the relocation with no guarantee of an increase in salary.
The person asked not to be named to avoid retaliation. CNBC spoke with three other employees in similar situations who all asked to remain anonymous.
Amazon spokesperson Rob Munoz confirmed the relocation policy, and said it affects a small percentage of the company’s workforce. The e-commerce giant said hub locations vary by team, and each team determines which locations are their hub. The company does provide relocation benefits to employees asked to move.
“It’s not a one-size-fits-all approach, so we decided that the best thing to do was to communicate directly with teams and individuals who are affected to ensure they’re getting accurate information that’s relevant to them,” Munoz said in a statement. “If an individual feels like they don’t have the information they need, we encourage them to talk with their HR business partner or their manager.”
The relocation requirement is escalating tensions between Amazon and some of its roughly 350,000 corporate employees over RTO plans after many employees moved away from their in-person office location during the Covid pandemic.
In May, Amazon began requiring that staffers work out of physical offices at least three days a week, shifting from a policy that left it up to individual managers to decide how often team members should be in the office. CEO Andy Jassy has extolled the benefits of in-person work, saying it leads to a stronger company culture and collaboration between employees.
Following the mandate, a group of employees walked out in protest at the company’s Seattle headquarters. Staffers also criticized how Amazon handled the decision to lay off 27,000 people as part of job cuts that began last year.
The company is slashing costs elsewhere as well. Amazon said it will end a perk next year that allows staffers to get one free drink at in-office coffee shops. The company also reduced the amount it reimburses for parking, and stopped providing free Uber rides to and from work, employees said.
Amazon said it still reimburses employees’ public transportation costs in all major metro areas, and provides free commuter shuttles and campus shuttles.
Some employees reprimanded
The return-to-office mandate has been a particularly thorny subject, and enforcement has been a challenge. Amazon sent out a notification earlier this month to some staffers informing them that they weren’t “meeting our expectation of joining your colleagues in the office at least three days a week,” according to a copy of the memo viewed by CNBC. “We expect you to start coming into the office three or more days a week now.”
Some staffers who received that notice had been in compliance with the mandate, while others had taken vacation or sick leave that was approved by their manager, one staffer said. Employees expressed their frustration over the notice in comments on an internal support ticket, said the person, who asked to remain anonymous because he wasn’t authorized to speak on the matter.
Amazon responded to the ticket, explaining internally the notice was sent to employees who it determined had badged in fewer than three days a week for at least five of the past eight weeks or at least three of the past four weeks.
“If you believe that you received this email in error, please reach out to your manager to discuss your situation and ensure it is accurately reflected in the system,” the company said on the support site.
Amazon confirmed the authenticity of the internal correspondence. The company stressed it had called employees back to the office three days a week because it felt it would be beneficial for company culture.
“We knew that there would be some adjustment period, so we’ve worked to support people as they’ve figured out their routines,” Munoz said in a statement. “With three months under our belt, and a lot more people back in the office, we’re reiterating our expectation that people join their teammates at least three days in the office.”
Andy Jassy, chief executive officer of Amazon.Com Inc., during the GeekWire Summit in Seattle, Washington, U.S., on Tuesday, Oct. 5, 2021.
David Ryder | Bloomberg | Getty Images
For employees affected by the relocation policy, Amazon is asking that they move to a designated hub, which could be Seattle, Arlington, New York, Chicago, San Francisco or another main office. Some employees see it as a stark reversal from the company’s approach during the pandemic, when Amazon ramped up its recruiting outside of Seattle and Silicon Valley, and pledged to expand its presence in markets like Phoenix, Dallas and San Diego.
The employees who spoke to CNBC said they view the relocation requirement as onerous and significantly disruptive to their personal lives. In some cases, staffers are being asked to move out of state, which would require them to break their housing lease, or transition their children to new schools.
Amazon has informed the employees individually about the change, but the company hasn’t put out any official communication to the broader workforce. In late July, managers began informing employees that they’d soon be expected to work from a main hub location, and they could choose between relocating, finding another job internally or resigning. Some were told they had 30 to 60 days to make a decision, the staffers said.
Three employees based in different locations — Colorado, Utah and California — were each asked to relocate to Seattle. They told CNBC they’ve chosen to leave Amazon because moving would burden them financially or put too much strain on their family.
The employees said the relocation requirement made little sense to them, noting they already live within walking or commuting distance of an Amazon office where they’ve been working the mandated three days a week.
The prospect of transferring to a new role within the company isn’t seen as much of an option. Amazon paused corporate hiring last November as part of wider cost-cutting efforts, which translates into fewer job openings than normal. The staffers told CNBC they weren’t able to find much, if anything, in their current office that’s relevant to their expertise.
Still, it’s a difficult decision to quit, as companies, particularly in the tech industry, have been reducing headcount over the past year to reckon with rising inflation and economic uncertainty.
The crackdown at Amazon is leading to some bending of the rules. In a story last week about some of the RTO changes, Insider reported that some employees have considered using a family member’s address near an Amazon office, or agreed to relocate and then used the time they were given to move to look for another job.
The Colorado-based employee who was asked to move said that, adding it all up, the relocation requirement and Amazon’s broader effort to get people into the office make it feel as if leadership is “trying to make it less enjoyable to work there.”
WATCH: Amazon’s operating margins were three times better than expected
An Optimus bot from Tesla on display during the 2024 World AI Conference & High-Level Meeting on Global AI Governance at the Shanghai World Expo Exhibition and Convention Center on July 7, 2024.
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Tesla CEO Elon Musk says China’s new trade restrictions on rare earth magnets have affected the production of the company’s Optimus humanoid robots, which rely on the exports.
Speaking on a Tesla earnings call on Tuesday, Musk said that the company was working through the issue with Beijing and hoped to get approval to access the critical resources.
China, earlier this month, imposed new export controls on seven rare earth elements and magnets used in everything from defense to energy to automotive technologies. The move was in retaliation for U.S. President Donald Trump’s escalating tariffs.
According to Musk, Beijing has asked Tesla to guarantee that the rare earth magnets under expert control will not be used for military purposes.
“China wants some assurances that these aren’t used for military purposes, which obviously they’re not. They’re just going into a humanoid robot,” he said.
The new restrictions, which have raised the risk of global shortages, require exporters of medium and heavy rare earths in question to receive licenses from China’s Ministry of Commerce.
China dominates the market for many of these rare earths, with the U.S. unprepared to fill a potential shortfall, according to the Center for Strategic & International Studies.
Meanwhile, the Trump administration has into potential new tariffs on all U.S. imports of critical minerals in response to China’s export controls.
Future growth at risk?
During the earnings call on Tuesday, Musk emphasized the importance of humanoid robots to the company’s future plans.
“The future of the company is fundamentally based upon large scale autonomous cars and large scale, large volume and vast numbers of autonomous humanoid robots,” he said.
Previously, Musk had announced plans for Optimus to produce about 5,000 units this year as the technology grows as part of Tesla’s future business plans. Moreover, he said that Tesla would deploy the robots in its EV factories.
It’s unclear to what extent export controls might alter these plans. However, Musk reassured investors on Tuesday that the company still plans to produce thousands of robots this year, with thousands also expected to be deployed at Tesla factories.
The emerging technology could help Tesla drive some investor optimism as its EV business struggles, with its stock down about 37% year-to-date.
Steve Westly, founder and managing partner of The Westly Group and former Tesla Board member, told CNBC’s ‘Closing Bell Overtime‘ on Tuesday that the company needs to find a new growth engine soon.
The company is expected to face stiff competition from other humanoid robot players in China, such as Unitree Robotics and AgiBot, both of which reportedly plan to enter mass production this year. The export controls could give the Chinese players another advantage over their U.S. competitors, according to some analysts.
While Musk is upbeat about Tesla’s prospects in the space, going so far as to claim that it is ahead of the competition, he is concerned that the leaderboard will be filled with Chinese companies.
Elon Musk meets with Indian Prime Minister Narendra Modi at Blair House in Washington DC, USA on February 13, 2025.
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Tesla is cautiously navigating an entry into India, CFO Vaibhav Taneja said on Tuesday in the U.S., as the electric vehicle maker faces falling sales and tariff threats.
Speaking on an earnings call, Taneja confirmed reports that the company is working on an expansion into India, adding that it would be a great market to enter, thanks to its “big middle class.”
Nevertheless, India is also “a very hard market,” with EV imports into the country subject to a 70% tariff and about 30% luxury tax, he said, noting that this could make India-sold Tesla’s twice as expensive, he said.
“That’s why we’ve been very careful trying to figure out when is the right time… these kinds of things create a little bit of tension, which we are trying to work out,” he added.
India has signaled interest in Tesla setting up a base in the country, though the country’s protectionist policies present some obstacles for the EV maker.
Taneja’s statements come just days after Tesla CEO Elon Musk spoke with India’s Prime Minister Narendra Modi on topics including collaboration on technology and innovation.
Modi also met with Musk during his visit to Washington, D.C., in February, fueling speculation about Tesla’s plans for India. That same month, sources told CNBC-TV18 that the company was considering importing EVs from its Berlin plant into the country as early as April.
On India’s part, the government has proposed a new policy that could see EV tariffs fall from about 70% to 15% for firms that plan to localize some manufacturing in the country.
Still, experts have told CNBC that Tesla would face price pressures under the scheme, with the company likely to push for further policy reforms.
However, American President Donald Trump’s new tariffs placed on U.S. trading partners, including India, could cast a cloud over potential negotiations between Tesla and New Delhi.
Washington has imposed additional tariffs of 10% on India, but these could rise by 26% if a 90-day pause on Trump’s “reciprocal tariffs” ends without a U.S.-India trade deal.
Vice President JD Vance met with Modi in India on Monday, hailing “significant” progress made in trade talks between the two countries.
Tesla reported disappointing first-quarter results Tuesday, including a 20% year-over-year drop in automotive revenue and a 71% slump in net income.
U.S. President Donald Trump talks to the media, next to Tesla CEO Elon Musk with his son X Æ A-12, at the White House in Washington, D.C., U.S., March 11, 2025.
Kevin Lamarque | Reuters
Elon Musk said on Tuesday that he doesn’t like high or unpredictable tariffs, but any decision on what happens with them “is entirely up to the president of the United States.”
Speaking on his company’s first-quarter earnings call, with tariff-related uncertainty swirling across the economy, Musk said Tesla is in a relatively good position, compared to other U.S. automakers, because it has “localized supply chains” in North America, Europe and China.
Musk said Tesla is the “least-affected car company with respect to tariffs at least in most respects.”
Tesla reported troubling quarterly earnings and sales on Tuesday, including a 20% year-over-year drop in automotive revenue and a 71% plunge in net income. The company also said that it wasn’t providing any guidance for 2025 at least until its second-quarter update.
While Musk is one of President Donald Trump’s closest advisers, tariffs are the one issue where he’s partially broken with the administration. He recently called Peter Navarro, Trump’s top trade adviser, a “moron” and “dumber than a sack of bricks.”
On Tuesday’s call, however, Musk said, “If some country is doing something predatory with tariffs,” or “if a government is providing extreme financial support for a particular industry, then you have to do something to counteract that.”
Tesla’s stock price has been hammered since the president floated his plan for widespread tariffs earlier this month, and that was after the shares plunged 36% in the first quarter, their worst performance for any period since 2022.
Because Tesla manufactures cars that it sells in the U.S. domestically, the company isn’t subject to Trump’s 25% tariff on imported cars. But Tesla counts on materials and supplies from China, Mexico, Canada and elsewhere for manufacturing equipment, automotive glass, printed circuit boards, battery cells and other products.
Musk said he offers his advice to the president on tariffs.
“He will listen to my advice. But then it’s up to him, of course, to make his decision,” Musk said. “I’ve been on the record many times saying that I believe lower tariffs are generally a good idea.”
He added that he’s an advocate for “predictable tariff structures,” as well as “free trade and lower tariffs.”
Musk said Tesla’s energy business faces an “outsized” impact from tariffs because it sources lithium iron phosphate battery cells, used in his company’s cars, from China.
“We’re in the process of commissioning equipment for the local manufacturing of LFP battery cells in the U.S.,” he said. But he said the company can “only serve a fraction of our total installed capacity” with its local equipment.
“We’ve also been working on securing additional supply chain from non-china based suppliers, but it will take time,” he said.
Musk called Tesla the most “vertically integrated car company” but said that there are still plenty of parts and materials that come from other countries. Even though it’s built a lithium refinery in Texas, “we’re not growing rubber trees and mining iron yet,” he said.
WATCH: Tariffs on batteries out of China can end up being really costly
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