The energy regulator has lifted maximum compensation payment levels available to households and businesses from storm-related power cuts.
Ofgem said they could now claim up to £2,000, from the current £700, following its review of the response to Storm Arwen by distribution network operators (DNOs) in 2021.
These firms are the six companies responsible for linking up properties to Britain’s electricity network.
In November 2021, one million homes were left without power – with thousands still waiting to be reconnected 10 days later – when heavy rain and winds, of almost 100mph at their peak, slammed into the country.
The watchdog later complained that some affected customers were left without electricity for an unacceptable amount of time, received poor communication from their network operator and ruled that Arwen-related compensation payments took too long.
Almost £30m was eventually paid out to customers by the DNOs, which can face multimillion-pound fines for failures to adhere to reconnection deadlines.
These are to be determined from now on by the impact of storms on the grid.
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Just two categories of storm strengths, Category 1 and Category 2 – the latter being the most severe – are to be used.
Image: Northern Powergrid engineers work to restore power after Storm Arwen. Pic: Northern Powergrid
“If the severe weather event is deemed to be a Category 1 storm, customers will be entitled to £80 compensation if their supply is not restored after 24 hours,” Ofgem explained.
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“For Storm Category 2, consumers will be entitled to £80 compensation if their supply is not restored after 48 hours.
“For both storm categories customers are entitled to a further £40 for every 6 hours they are without power after the initial restoration period mentioned above (24 hours for category 1 and 48 for category 2).”
The updated regulations will allow for all compensation payments to be made by bank transfer to simplify and speed up the process.
Ofgem added that the level of compensation payments would rise each year in line with a mechanism linked to inflation.
The regulator’s director general of infrastructure, Akshay Kaul, said: “It’s unacceptable that thousands of households were left without power in freezing conditions for a prolonged period during Storm Arwen, often with poor information about when their power would be restored.
“Many also found it hard to get the compensation they were entitled to afterwards, and that’s why we’ve put tough new rules in place to make sure network companies prepare better for severe weather; customers get accurate and honest information about power cuts in their area; and those who are off power in bad weather are rapidly and fairly compensated.
“Lessons have been learnt by the industry following our review into Storm Arwen, but the frequency of extreme weather events is only set to increase, so we need to make sure network services are resilient.
“Network operators and suppliers should get ready for the coming winter. We will not hesitate to hold them to account if they fall short of the standards customers have a right to expect.”
Britain’s trade deal with India has created a pocket of controversy on taxation.
Under the agreement, Indian workers who have been seconded to Britain temporarily will not have to pay National Insurance (NI) contributions in the UK. Instead, they will continue to pay the Indian exchequer.
The same applies to British workers in India. It avoids workers from being taxed twice for a full suite of benefits they will not receive, such as the state pension.
Politicians of all stripes have leapt to judgement.
Nigel Farage has described it as a “big tax exemption” for Indian workers. He said it was “impossible to say how many will come,” with the Reform Party warning of “more mass immigration, more pressure on the NHS, more pressure on housing.”
But, is this deal really undercutting British workers or is it simply creating a level playing field?
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Be wary of any hasty conclusions. In the absence of an impact assessment from the government, it is difficult to be precise about any of this. However, at first glance, it is unlikely that some of Reform’s worst fears will play out.
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Whisky boss toasts India trade deal
Firstly, avoiding double taxation is not the same thing as a “tax break.’ This type of agreement, known as a double contribution convention, is not new.
Britain has similar arrangements with other countries and blocs, including the US, EU, Canada and Japan.
It’s based on the principle that workers shouldn’t be paying twice for social security taxes that they will not benefit from.
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UK-India trade deal explained
Indian workers and businesses will still have to pay the equivalent tax in India, as well as sponsorship fees and the NHS surcharge.
Crucially, the deal only applies to workers being sent over by Indian companies on a temporary basis.
Those workers are on Indian payroll. It does not apply to Indian workers more generally. That means businesses in the UK can’t (and won’t) suddenly be replacing all their workers with Indians.
The conditions for a company to send over a secondee on a work visa are restrictive. It means it’s unlikely that these workers will be replacing British workers.
However, It does mean that the exchequer will not capture the extra national insurance tax from those who come over on this route.
The government has not shared its impact assessment for how many extra Indians they expect to come over on this route, how much NI they will escape, or how much this will be offset by extra income tax from those Indians. The net financial position is therefore murky.
The little-known investor cutting a swathe through the British high street has made it onto a shortlist of bidders vying to buy Poundland, the struggling discounter.
Sky News has learnt that Modella is among a handful of bidders notified in recent days that they have made it through to a second stage of the auction of Poundland.
Its progress in the sale process raises the prospect of Modella taking ownership of its fourth major British retailer in less than nine months.
The investment firm already owns Hobbycraft and The Original Factory Shop, where it has in recent weeks launched company voluntary arrangements – court-sanctioned restructuring deals which allow it to close loss-making stores and slash rent payments.
That deal has yet to close, and Sky News reported at the weekend that Modella will effectively be prohibited from launching a CVA there for at least a year under the terms of its deal with WH Smith.
Among the other suitors for Poundland are Endless, the turnaround investor, and Hilco Capital, the new owner of Lakeland.
Poundland has been put up for sale by Pepco Group, its Warsaw-listed owner, amid mounting losses and a struggle to turn the company around.
Pepco confirmed in March that it planned to explore a sale of the business, with Teneo hired to advise on an auction.
Last year, Poundland, which employs about 18,000 people, recorded roughly €2bn of sales.
Earlier this year, Pepco, which also trades as Pepco and Dealz in Europe, said Poundland had seen a like-for-like sales slump of 7.3% during the Christmas trading period.
In an accompanying trading statement, Pepco said that Poundland had suffered “a more difficult sales environment and consumer backdrop in the UK, alongside margin pressure and an increasingly higher operating cost environment”.
Recent tax hikes announced by Rachel Reeves, the chancellor, in last autumn’s Budget have also increased the financial pressure on high street retailers.
Modella declined to comment on its interest in Poundland.
China has revealed a series of measures designed to help its economy navigate the effects of the escalating trade war with the United States, hours after exploratory peace talks were announced.
Senior officials from both sides are to meet in Switzerland this weekend for what are understood to be the first face-to-face meeting between the world’s two largest economies in months.
The Trump administration has raised tariffs on Chinese goods to 145% while Beijing has responded with levies of 125% in recent weeks.
The effects are starting to be felt in both countries in respect of price, supply and business sentiment.
China’s export-dominated economy is showing strain in terms of factory order books while official figures recently revealed that the US economy contracted between January and March.
US Treasury secretary Scott Bessent and Chinese vice premier He Lifeng will lead their respective delegations.
President Trump had previously suggested that any talks would look to lower tariffs but China has demanded the US moves first.
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A Commerce Ministry spokesperson said: “The Chinese side carefully evaluated the information from the US side and decided to agree to have contact with the US side after fully considering global expectations, Chinese interests and calls from US businesses and consumers.”
Commentators said it was impossible to know what could be achieved at the talks in Geneva but cautioned that any meaningful truce would take months to fully iron out.
Official Chinese economic data is yet to show the extent of the harm the trade war is causing but a coordinated stimulus effort was revealed by the authorities on Wednesday.
Officials from the country’s central bank outlined plans to cut interest rates and reduce bank reserve requirements to help free up more funding for lending.
It will be hoped that bolstering activity in the economy will help lift prices generally as the country battles deflation.
Other help included government funding for factory upgrades.