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Israeli soldiers on a tank are seen near the Israel-Gaza border. 

Ilia Yefimovich | Picture Alliance | Getty Images

On Saturday, Dvir Ben-Aroya woke up expecting to go on his regular morning run. Instead, he was met with blaring alarms and missiles flying over Tel Aviv. 

Ben-Aroya, co-founder of Spike, a workplace collaboration platform with clients including Fiverr, Snowflake, Spotify and Wix, was confused for over an hour — “No one really knew what was going on,” he recalled — but as time passed, social media and texts from friends began to fill him in. 

That morning, Hamas, the Palestinian militant organization, had carried out terrorist attacks near the Israel-Gaza border, killing civilians and taking hostages. On Sunday, Israel declared war and began implementing a siege of Gaza, cutting off access to power, food, water and fuel. So far, more than 1,000 Israelis have been killed, according to the Israeli Embassy in Washington; in Gaza and the West Bank the death toll is nearing 850, according to two health ministries in the region. 

Follow our live coverage of the Israel-Hamas war.

At 3 p.m. local time Saturday, Ben-Aroya held an all-hands meeting, and he says every one of his 35 full-time, Israel-based employees joined the call. People shared their experiences, and Ben-Aroya decided everyone should work from home for the foreseeable future, adding that if anyone wanted to move away from Israel with their family, the company would support them. At least 10% decided to take him up on that offer, he told CNBC, and he believes more will do so in the coming weeks. 

Israel’s tech community accounts for nearly one-fifth of the country’s annual gross domestic product, making it the sector with the largest economic output in the country, according to the Israel Innovation Authority. The tech sector also makes up about 10% of the total labor force. Even during war, much of Israel’s tech community is still finding a way to push forward, according to Ben-Aroya and a handful of other members of the tech community CNBC spoke with. 

Israeli soldiers stand guard at the site of the Supernova desert music Festival, after Israeli forces managed to secure areas around Re’im. 

Ilia Yefimovich | Picture Alliance | Getty Images

Ben-Aroya had been planning to launch Spike’s integrated artificial intelligence tool this past Monday, and he almost immediately decided to put the project on hold — but only for a week’s time. 

For Amitai Ratzon, CEO of cybersecurity firm Pentera, Saturday began with “uncertainty and lots of confusion,” but when his company had its all-hands meeting on Monday, with 350 attendees, he recalled some Israel-based workers viewing work as a good distraction. For those who feel the opposite, the company is allowing them to take the time off they need. 

Pentera operates from 20 countries, with Israel having the largest employee base, and it specializes in mimicking cyberattacks for clients such as BNP Paribas, Chanel and Sephora to identify system weaknesses. Ratzon said he has had to restructure some international commitments amid the conflict — canceling the training session some employees were flying into Israel for, asking someone to cover for his planned keynote address in Monaco, and having German and U.K. team members fly to a Dubai conference that Israel-based employees had been planning on attending. 

“Everyone is covering for each other,” Ratzon told CNBC. 

A considerable number of tech workers have already been called on for military reserve duty — a mobilization that so far totals about 360,000 Israelis. 

Ratzon said Pentera has more than 20 of its best employees currently serving, “some of them on the front lines.” 

Isaac Heller, CEO of Trullion, an accounting automation startup with offices in Tel Aviv, told CNBC that the company’s finance lead just finished its 2024 financial forecast and then immediately delivered new bulletproof vests for his Israeli Defense Forces unit after raising more than $50,000 to secure them.

Of digital bank One Zero’s almost 450 employees — all based in Israel — about 10% were drafted for reserve duty, CEO Gal Bar Dea told CNBC. He was surprised to see people constantly volunteering to cover for each other in an employee WhatsApp group. 

“This guy says he was drafted, all of a sudden three people jump in and cover his tasks,” Bar Dea said. “There’s a sense of business as usual, everything is moving forward. … We had some meetings today on new launches coming. Everyone is keeping moving and covering for each other.” 

One Zero is working on a ChatGPT-like chatbot for customer service, and this week employees opted to join optional planning meetings and decided not to move the deadlines, Bar Dea said. The person leading the ChatGPT efforts, an Air Force pilot who has been drafted, chose to join conference calls in his military uniform in between his duties, Bar Dea said. 

“Many, many members of the tech community have been called up to reserve duty,” Yaniv Sadka, an investment associate at aMoon, a health tech and life sciences-focused venture capital firm, told CNBC, adding that a large swath of the community has been called to serve in Israel’s intelligence units as their reserve duty.  

“I will have, by tonight, already been to two military funerals,” Sadka said. 

Some members of Israel’s tech community are working overtime on tech tools specific to the conflict, such as a bulletin board-type website for missing persons, cyberattack defense tools, a GoFundMe-like tool and even a resource for finding online psychologists, according to Bar Dea.

“It’s pretty amazing — it’s the secret sauce of Israel … startup nation,” Bar Dea told CNBC, adding, “In two days, people are raising money, volunteering, taking kids in, building new houses, walking deserted dogs. … All the high-tech companies. People are building cyber stuff, communication stuff … stuff to help civilians … websites to find hostages.” 

Sadka said that he’s “never seen anything like” the mass donations and mass volunteering happening at the moment. 

“It’s thousands upon thousands upon thousands of people taking care of each other. There are everyone from teenagers to senior citizens helping,” he said. 

Five minutes before Bar Dea’s call with CNBC, he said he heard sirens blaring from his office, and that his wife had taken his kids inside their home to shelter in place. 

“It’s interesting trying to be the CEO of a bank or high-tech company, meanwhile I’m the father of a 10-year-old and a 6-year-old,” Bar Dea said, adding, “It’s very tough. It’s something we’ve never experienced before, ever. … Everyone is trying to get our hands around how to deal with it from a business perspective and also from a personal perspective.” 

Sadka added, “It’s very difficult to concentrate on work when you’re dealing with all these personal matters and on securing yourself and the country.”

More CNBC coverage of the Israel-Hamas war

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U.S. chip curbs in Middle East just ‘business as usual,’ Ooredoo CEO says after Nvidia deal

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U.S. chip curbs in Middle East just 'business as usual,' Ooredoo CEO says after Nvidia deal

Jakub Porzyck | Nurphoto | Getty Images

Qatari telecoms provider Ooredoo told CNBC Wednesday that its new tie-up with Nvidia is compliant of all U.S. regulations and will still allow it to have access to the latest technology.

Ooredoo earlier this week signed a partnership with Nvidia, marking the chipmaker’s first large-scale entry into the Middle East market. The companies did not disclose the value of the deal.

The deal will see thousands of Nvidia’s GPUs (graphics processing units) deployed in 26 data centers across Qatar and five other countries: Kuwait, Oman, Algeria, Tunisia and the Maldives. These chips will help the data centers process massive amounts of information, which will feed AI chatbots and other tools, essential components of a country’s AI infrastructure.

The tie-up comes after the United States last year restricted the sale of certain advanced chips to some Middle Eastern nations, over fears the technology could be intercepted by China.

Washington does allow the export of some Nvidia chips to the region, and Nvidia, AMD and Intel have all indicated plans to create less powerful chips for export to the Chinese market. The restrictions focus on A100 and H100 chips, not GPUs (another type of semiconductor) which are central to this deal.

Qatar's Ooredoo discusses Nvidia's Middle East launch

Ooredoo told CNBC that the deal is compliant of all U.S. regulations. Under the partnership, no new licenses for different chips have been created.

“As a telecom operator, dealing with very stringent regulation is business as usual. We are used to dealing with regulators and government authorities, whether they’re local or international,” Ooredoo’s CEO told CNBC.

“We are working very closely with the different regulators and with Nvidia to see all the required approvals and to provide all the guarantees required,” he added.

A tug of war between China and the United States has played out in the race to obtain and protect the latest artificial intelligence technology. The United Arab Emirates’ top AI group G42 vowed to phase out Chinese hardware to appease Washington, later seeing through a deal with Microsoft worth $1.5 billion.

Gulf states are leveraging their vast energy wealth to try to become pioneers in artificial intelligence, investing in developing the technology and importing massive quantities of chips used in AI data centers.

According to Ooredoo’s CEO, the chips are latest generation GPUs, catered specially for artificial intelligence and “will be able to deliver extreme machine learning and model utilization of these AI models and generative AI.”

They will be used in citizen services for governments, and to enhance productivity and efficiency for general corporations and research and development.

The cloud partnership between Ooredoo and Nvidia aims to position the chipmaker as the central source for AI technology in the region, and according to Ooredoo will drive innovation, development and create jobs. The countries will get access to Nvidia’s latest full-stack AI platform, catering to both Ooredoo and non-Ooredoo customers through independent data centers.

Ooredoo also committed to investing $1 billion to boost its regional data center capacity even before announcing its partnership with Nvidia. Aziz Aluthman Fakhroo, Ooredoo’s CEO, told CNBC’s Dan Murphy that he expects that investment to be returned in the years to come.

“The demand we’re seeing just from the cloud and now adding that layer of AI to it is already outstripping our most optimistic plan, so we will probably exceed that investment in the next three to five years.”

Qatar Investment Authority-backed Ooredoo, which is listed in both Qatar and Abu Dhabi, plans to develop a platform driven by AI and powered by Nvidia in the hope of meeting market demand.

Nvidia briefly became the world’s most valuable company last week, overtaking Microsoft. The chipmaker rebounded in Tuesday trade, reversing a three-day losing streak which wiped over $550 billion from its market value.

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E-commerce firm Shopee agreed to adjust its practices in Indonesia after watchdog says it violated competition law

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E-commerce firm Shopee agreed to adjust its practices in Indonesia after watchdog says it violated competition law

BRAZIL – 2022/03/22: In this photo illustration, a woman’s silhouette holds a smartphone with a Shopee logo in the background. (Photo Illustration by Rafael Henrique/SOPA Images/LightRocket via Getty Images)

Rafael Henrique | Sopa Images | Lightrocket | Getty Images

Shopee and its courier service Shopee Express agreed to adjust its current practices after admitting to breaching a competition rule in Indonesia, the country’s watchdog said on Wednesday.

Shopee is the e-commerce arm of Southeast Asian tech giant Sea Limited.

“Shopee and Shopee Express admitted that they had violated Law no. 5 of 1999, regarding delivery (courier) services on the Shopee platform by agreeing to various behavioral change points determined by the KPPU Council in the hearing yesterday,” Indonesia Competition Commission Komisi Pengawas Persaingan Usaha said in a Google-translated statement.

KPPU said Shopee proposed adjustments to its current practices on June 20 which were approved by the commission council.

“Shopee Indonesia attended a meeting with KPPU on 25 June to discuss points of the integrity pact that was shared by KPPU last week. On 20 June, Shopee proposed changes to our user interface to enhance our services and demonstrate our compliance in providing the best services to our users, in accordance with the feedback provided and approved by the KPPU,” Radynal Nataprawira, head of public affairs at Shopee Indonesia, told CNBC in emailed comments.

“Shopee is always committed to complying with all applicable regulations and laws in the Republic of Indonesia in conducting our business operations,” said Nataprawira.

Last month, KPPU revealed its preliminary investigation found that Shopee allegedly prioritized Shopee Express in every package delivery to consumers.

Alibaba is focusing on performance amid increased competition, Joe Tsai says

The watchdog also accused Shopee of “discriminatory behavior,” saying Shopee Express and another delivery service J&T Express were “automatically activated en masse on the seller dashboard” while other companies that also have good service performance did not get selected automatically.

KPPU investigators also named an employee who held director positions in both Shopee Indonesia and Shopee Express, saying this “dual position” has the ability to influence competition and control the behavior of both companies.

KPPU is also probing Shopee rival Lazada, the Southeast Asian e-commerce arm of Chinese tech giant Alibaba, saying it has found indications of similar violations.

“If it is later proven to have violated, Lazada can be subject to a fine of a maximum of 50% of the net profit or 10% of the total sales it earned in the relevant market during the period of the violation,” KPPU said in a statement last month.

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Europe is at risk of over-restricting AI and falling behind U.S. and China, Dutch prince says  

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Europe is at risk of over-restricting AI and falling behind U.S. and China, Dutch prince says  

Prince Constantijn is special envoy to Techleap, a Dutch startup accelerator.

Patrick Van Katwijk | Getty Images

AMSTERDAM — Europe is at risk of falling behind the U.S. and China on artificial intelligence as it focuses on regulating the technology, according to Prince Constantijn of the Netherlands.

“Our ambition seems to be limited to being good regulators,” Constantijn told CNBC in an interview on the sidelines of the Money 20/20 fintech conference in Amsterdam earlier this month.

Prince Constantijn is the third and youngest son of former Dutch Queen Beatrix and the younger brother of reigning Dutch King Willem-Alexander.

He is special envoy of the Dutch startup accelerator Techleap, where he works to help local startups grow fast internationally by improving their access to capital, market, talent, and technologies.

“We’ve seen this in the data space [with GDPR], we’ve seen this now in the platform space, and now with the AI space,” Constantijn added.

European Union regulators have taken a tough approach to artificial intelligence, with formal regulations limiting how developers and companies can apply the technology in certain scenarios.

The bloc gave final approval to the EU AI Act, a ground-breaking AI law, last month.

Officials are concerned by how quickly the technology is advancing and risks it poses around jobs displacement, privacy, and algorithmic bias.

The law takes a risk-based approach to artificial intelligence, meaning that different applications of the tech are treated differently depending on their risk level.

For generative AI applications, the EU AI Act sets out clear transparency requirements and copyright rules.

All generative AI systems would have to make it possible to prevent illegal output, to disclose if content is produced by AI and to publish summaries of the copyrighted data used for training purposes.

But the EU’s Ai Act requires even stricter scrutiny for high-impact, general-purpose AI models that could pose “systemic risk,” such as OpenAI’s GPT-4 — including thorough evaluations and compulsory reporting of any “serious incidents.”

Prince Constantijn said he’s “really concerned” that the Europe’s focus has been more on regulating AI than trying to become a leader innovating in the space.

“It’s good to have guardrails. We want to bring clarity to the market, predictability and all that,” he told CNBC earlier this month on the sidelines of Money 20/20. “But it’s very hard to do that in such a fast-moving space.”

“There are big risks in getting it wrong, and like we’ve seen in genetically modified organisms, it hasn’t stopped the development. It just stopped Europe developing it, and now we are consumers of the product, rather than producers able to influence the market as it develops.”

Between 1994 and 2004, the EU had imposed an effective moratorium on new approvals of genetically modified crops over perceived health risks associated with them.

Republican victory in U.S. election will increase protectionism in tech market: François Hollande

The bloc subsequently developed strict rules for GMOs, citing a need to protect citizens’ health and the environment. The U.S. National Academies of Sciences says that genetically modified crops are safe for both human consumption and the environment.

Constantijn added that Europe is making it “quite hard” for itself to innovate in AI due to “big restrictions on data,” particularly when it comes to sectors like health and medical science.

In addition, the U.S. market is “a much bigger and unified market” with more free-flowing capital, Constantijn said. On these points he added, “Europe scores quite poorly.”

“Where we score well is, I think, on talent,” he said. “We score well on technology itself.”

Plus, when it comes to developing applications that use AI, “Europe is definitely going to be competitive,” Constantijn noted. He nevertheless added that “the underlying data infrastructure and IT infrastructure is something we’ll keep depending on large platforms to provide.”

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