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More than 100 mayors attended Bloomberg CityLab’s Mayors Innovation Studio to learn about using artificial intelligence in city government.

Courtesy of Bloomberg Philanthropies

More than 100 mayors descended on Washington, D.C. this week to learn how generative AI tools like OpenAI’s ChatGPT could help them better run their cities.

The mayors sought to learn how the cutting-edge technology could help them do everything from better predicting which areas would be most affected by natural disasters to making it easier for residents to navigate city services.

The roughly four-hour Mayors Innovation Studio, hosted by Bloomberg Philanthropies’ CityLab on Wednesday, is an example of how generative AI tools are making their way into many aspects of life and every level of government. While only 2% of cities surveyed by Bloomberg Philanthropies said they’re actively implementing the technology, 69% said they were actively exploring or testing it and 96% of surveyed mayors said they were interested in using it.

In Washington, where much of the discussion of AI has centered around how Capitol Hill should place broad guardrails on the technology, the session provided a glimpse into how local governments may be among the first to harness the power of AI to serve their constituents, even as federal lawmakers debate lofty principles.

“Cities are places of action, where new solutions hit the ground,” said James Anderson, who leads government innovation programs at Bloomberg Philanthropies, in a phone interview prior to the event. Cities are “the last mile and often the first mile in terms of the innovations,” he added.

James Anderson, head of government innovation programs at Bloomberg Philanthropies, introduces mayors to the Mayors Innovation Studio on AI.

Courtesy of Bloomberg Philanthropies

Policies governing tech have increasingly become the domain of state and local governments as Congress has failed to pass many major tech bills, like those protecting digital privacy or creating guardrails for kids on the internet. Meanwhile, states have taken such matters into their own hands, which many tech companies fear creates a patchwork of regulation that’s difficult to comply with.

The focus of Wednesday’s session was primarily on how generative AI may streamline processes for cities or offer new insights to make them safer or more efficient. The pandemic showcased the power of local governments harnessing data, Anderson noted, when many built dashboards of local Covid cases and hospitalizations.

Early in the session, Mitch Weiss, a Harvard Business School professor and former chief of staff to a former Boston mayor, demonstrated how the group might use ChatGPT to better understand and solve a local issue. Weiss used the example of “storrowing” in Boston, when trucks scrape their tops off while going under a low-clearance bridge.

Weiss prompted the chatbot to channel various experts to give their opinions and come up with solutions to reduce the issue and asked the AI questions like why warnings for low-clearance bridges weren’t working. ChatGPT said drivers were distracted, unfamiliar with the area, or over-relying on GPS.

At one point, he prompted ChatGPT to create a line graph from an open dataset of such incidents in New York City, and many in the room wowed when a graph with a steep drop in incidents quickly materialized. He asked for a hypothesis for what may have improved New York City’s storrowing compared to Boston, and ChatGPT suggested improved infrastructure, better signage, modern GPS and awareness programs may have contributed to the decline.

In one instance, just for fun, he asked ChatGPT for wacky solutions to the problem. The AI chatbot suggested a truck catapult. He also asked for more realistic solutions inspired by the wacky ones, and ChatGPT suggested a designated detour route. 

Using AI for summer job programs and town halls

Later, Weiss prompted ChatGPT to create a form advertising a new summer jobs program with a city and target it in a way that would appeal to teens. The AI came up with the branding of a “Summer Hustle,” and Weiss then prompted it to create a colorful graphic to promote the program.

Weiss also showed mayors how the tool could be used to prep for community board meetings, by asking the AI to generate possible questions from community members, including follow-ups.

Some mayors who said they’ve already played around with generative AI tools said they’ve used it to anticipate town hall questions, summarize articles they haven’t had time to read, create draft job descriptions or draft responses to constituents.

CNBC agreed not to quote individual mayors who participated during the event, which was marketed as a place where mayors could come to learn and freely ask questions about a new technology.

More than 100 mayors attended Bloomberg CityLab’s Mayors Innovation Studio to learn about using artificial intelligence in city government.

Courtesy of Bloomberg Philanthropies

The mayors also heard from several cities already deploying or thinking about the use cases of generative AI in their cities.

The city of Buenos Aires, Argentina, for example, is working on a generative AI model based on ChatGPT with its existing Boti chatbot that residents can text with using WhatsApp. The new generative AI version of Boti is trained to discuss culture and tourism — topics Melisa Breda, undersecretary for evidence-based policies, said they determined to be relatively low risk. Still, the tool hasn’t rolled out yet as Breda said it still needs fine-tuning to ensure its responses fit their criteria.

Boston’s Chief Information Officer Santiago Garces shared the city’s basic guidance to its employees for using the technology: review any outcomes, disclose the use of AI and don’t input sensitive data. Garces said such guidance should weigh the risks with the opportunity for employees in different parts of the government to experiment with it to determine how it can make their jobs more efficient.

Garces also said Boston is exploring how to use generative AI to translate information into specific regional dialects to help enroll residents in services.

Bloomberg Philanthropies and the Center for Government Excellence at Johns Hopkins University announced at the session a new City AI Connect platform, where city staff could continue to share ideas and resources on using AI in their governments.

The event sought to give mayors a starting point for how to think about implementing generative AI into their processes.

“We were hearing … oh my god generative AI, everyone’s talking about it everywhere,” said Anderson. “We understand it could mean a lot for local government. We have no idea where to begin.”

Mayors who spoke with CNBC around the event recognized the potential of generative AI to solve problems in ways that weren’t previously possible.

More than 100 mayors attended Bloomberg CityLab’s Mayors Innovation Studio to learn about using artificial intelligence in city government.

Courtesy of Bloomberg Philanthropies

“This is not a trivial thing,” said Chattanooga, Tennessee Mayor Tim Kelly in a phone interview ahead of the event. “If we can get this right and people can use AI to better access city services, I think it could move the needle.”

Kelly imagined that AI could help residents become more connected to their local governments, by surfacing open board seats that match their interests or simply making it easier for them to get information about recycling.

Columbus, Ohio Mayor Andrew Ginther hopes the technology can someday be used to better predict natural disasters and areas of high traffic accidents as well as streamline the process for residents to obtain government benefits for food.

“There’s great promise with AI really to help us transform local government operations and service delivery,” Ginther said. “We think it’ll allow us to help for better frontline decision-making, more real time information … We think those efficiencies are going to save city staff time and money and we think there are going to be dramatic improvements in resident customer experience. But we’re also going to have to invest in it.”

San Francisco Mayor London Breed, in an interview after the event, envisioned that AI could help the city identify forgotten and contradictory laws on the books, so they could work on clearing unnecessary regulatory hurdles for things like housing.

“We can’t approach it from a place of fear,” Breed said of AI. “It’s coming whether we want it to or not. The question is, are we going to move with it and stay ahead of it to a certain extent, or are we going to fall behind and get run over? … My hope is that we don’t get to that place where we allow this technology to run away from us.”

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Apple scores big victory with ‘F1,’ but AI is still a major problem in Cupertino

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Apple scores big victory with 'F1,' but AI is still a major problem in Cupertino

Formula One F1 – United States Grand Prix – Circuit of the Americas, Austin, Texas, U.S. – October 23, 2022 Tim Cook waves the chequered flag to the race winner Red Bull’s Max Verstappen 

Mike Segar | Reuters

Apple had two major launches last month. They couldn’t have been more different.

First, Apple revealed some of the artificial intelligence advancements it had been working on in the past year when it released developer versions of its operating systems to muted applause at its annual developer’s conference, WWDC. Then, at the end of the month, Apple hit the red carpet as its first true blockbuster movie, “F1,” debuted to over $155 million — and glowing reviews — in its first weekend.

While “F1” was a victory lap for Apple, highlighting the strength of its long-term outlook, the growth of its services business and its ability to tap into culture, Wall Street’s reaction to the company’s AI announcements at WWDC suggest there’s some trouble underneath the hood.

“F1” showed Apple at its best — in particular, its ability to invest in new, long-term projects. When Apple TV+ launched in 2019, it had only a handful of original shows and one movie, a film festival darling called “Hala” that didn’t even share its box office revenue.

Despite Apple TV+ being written off as a costly side-project, Apple stuck with its plan over the years, expanding its staff and operation in Culver City, California. That allowed the company to build up Hollywood connections, especially for TV shows, and build an entertainment track record. Now, an Apple Original can lead the box office on a summer weekend, the prime season for blockbuster films.

The success of “F1” also highlights Apple’s significant marketing machine and ability to get big-name talent to appear with its leadership. Apple pulled out all the stops to market the movie, including using its Wallet app to send a push notification with a discount for tickets to the film. To promote “F1,” Cook appeared with movie star Brad Pitt at an Apple store in New York and posted a video with actual F1 racer Lewis Hamilton, who was one of the film’s producers.

(L-R) Brad Pitt, Lewis Hamilton, Tim Cook, and Damson Idris attend the World Premiere of “F1: The Movie” in Times Square on June 16, 2025 in New York City.

Jamie Mccarthy | Getty Images Entertainment | Getty Images

Although Apple services chief Eddy Cue said in a recent interview that Apple needs the its film business to be profitable to “continue to do great things,” “F1” isn’t just about the bottom line for the company.

Apple’s Hollywood productions are perhaps the most prominent face of the company’s services business, a profit engine that has been an investor favorite since the iPhone maker started highlighting the division in 2016.

Films will only ever be a small fraction of the services unit, which also includes payments, iCloud subscriptions, magazine bundles, Apple Music, game bundles, warranties, fees related to digital payments and ad sales. Plus, even the biggest box office smashes would be small on Apple’s scale — the company does over $1 billion in sales on average every day.

But movies are the only services component that can get celebrities like Pitt or George Clooney to appear next to an Apple logo — and the success of “F1” means that Apple could do more big popcorn films in the future.

“Nothing breeds success or inspires future investment like a current success,” said Comscore senior media analyst Paul Dergarabedian.

But if “F1” is a sign that Apple’s services business is in full throttle, the company’s AI struggles are a “check engine” light that won’t turn off.

Replacing Siri’s engine

At WWDC last month, Wall Street was eager to hear about the company’s plans for Apple Intelligence, its suite of AI features that it first revealed in 2024. Apple Intelligence, which is a key tenet of the company’s hardware products, had a rollout marred by delays and underwhelming features.

Apple spent most of WWDC going over smaller machine learning features, but did not reveal what investors and consumers increasingly want: A sophisticated Siri that can converse fluidly and get stuff done, like making a restaurant reservation. In the age of OpenAI’s ChatGPT, Anthropic’s Claude and Google’s Gemini, the expectation of AI assistants among consumers is growing beyond “Siri, how’s the weather?”

The company had previewed a significantly improved Siri in the summer of 2024, but earlier this year, those features were delayed to sometime in 2026. At WWDC, Apple didn’t offer any updates about the improved Siri beyond that the company was “continuing its work to deliver” the features in the “coming year.” Some observers reduced their expectations for Apple’s AI after the conference.

“Current expectations for Apple Intelligence to kickstart a super upgrade cycle are too high, in our view,” wrote Jefferies analysts this week.

Siri should be an example of how Apple’s ability to improve products and projects over the long-term makes it tough to compete with.

It beat nearly every other voice assistant to market when it first debuted on iPhones in 2011. Fourteen years later, Siri remains essentially the same one-off, rigid, question-and-answer system that struggles with open-ended questions and dates, even after the invention in recent years of sophisticated voice bots based on generative AI technology that can hold a conversation.

Apple’s strongest rivals, including Android parent Google, have done way more to integrate sophisticated AI assistants into their devices than Apple has. And Google doesn’t have the same reflex against collecting data and cloud processing as privacy-obsessed Apple.

Some analysts have said they believe Apple has a few years before the company’s lack of competitive AI features will start to show up in device sales, given the company’s large installed base and high customer loyalty. But Apple can’t get lapped before it re-enters the race, and its former design guru Jony Ive is now working on new hardware with OpenAI, ramping up the pressure in Cupertino.

“The three-year problem, which is within an investment time frame, is that Android is racing ahead,” Needham senior internet analyst Laura Martin said on CNBC this week.

Apple’s services success with projects like “F1” is an example of what the company can do when it sets clear goals in public and then executes them over extended time-frames.

Its AI strategy could use a similar long-term plan, as customers and investors wonder when Apple will fully embrace the technology that has captivated Silicon Valley.

Wall Street’s anxiety over Apple’s AI struggles was evident this week after Bloomberg reported that Apple was considering replacing Siri’s engine with Anthropic or OpenAI’s technology, as opposed to its own foundation models.

The move, if it were to happen, would contradict one of Apple’s most important strategies in the Cook era: Apple wants to own its core technologies, like the touchscreen, processor, modem and maps software, not buy them from suppliers.

Using external technology would be an admission that Apple Foundation Models aren’t good enough yet for what the company wants to do with Siri.

“They’ve fallen farther and farther behind, and they need to supercharge their generative AI efforts” Martin said. “They can’t do that internally.”

Apple might even pay billions for the use of Anthropic’s AI software, according to the Bloomberg report. If Apple were to pay for AI, it would be a reversal from current services deals, like the search deal with Alphabet where the Cupertino company gets paid $20 billion per year to push iPhone traffic to Google Search.

The company didn’t confirm the report and declined comment, but Wall Street welcomed the report and Apple shares rose.

In the world of AI in Silicon Valley, signing bonuses for the kinds of engineers that can develop new models can range up to $100 million, according to OpenAI CEO Sam Altman.

“I can’t see Apple doing that,” Martin said.

Earlier this week, Meta CEO Mark Zuckerberg sent a memo bragging about hiring 11 AI experts from companies such as OpenAI, Anthropic, and Google’s DeepMind. That came after Zuckerberg hired Scale AI CEO Alexandr Wang to lead a new AI division as part of a $14.3 billion deal.

Meta’s not the only company to spend hundreds of millions on AI celebrities to get them in the building. Google spent big to hire away the founders of Character.AI, Microsoft got its AI leader by striking a deal with Inflection and Amazon hired the executive team of Adept to bulk up its AI roster.

Apple, on the other hand, hasn’t announced any big AI hires in recent years. While Cook rubs shoulders with Pitt, the actual race may be passing Apple by.

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Musk backs Sen. Paul’s criticism of Trump’s megabill in first comment since it passed

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Musk backs Sen. Paul's criticism of Trump's megabill in first comment since it passed

Tesla CEO Elon Musk speaks alongside U.S. President Donald Trump to reporters in the Oval Office of the White House on May 30, 2025 in Washington, DC.

Kevin Dietsch | Getty Images

Tesla CEO Elon Musk, who bombarded President Donald Trump‘s signature spending bill for weeks, on Friday made his first comments since the legislation passed.

Musk backed a post on X by Sen. Rand Paul, R-Ky., who said the bill’s budget “explodes the deficit” and continues a pattern of “short-term politicking over long-term sustainability.”

The House of Representatives narrowly passed the One Big Beautiful Bill Act on Thursday, sending it to Trump to sign into law.

Paul and Musk have been vocal opponents of Trump’s tax and spending bill, and repeatedly called out the potential for the spending package to increase the national debt.

On Monday, Musk called it the “DEBT SLAVERY bill.”

The independent Congressional Budget Office has said the bill could add $3.4 trillion to the $36.2 trillion of U.S. debt over the next decade. The White House has labeled the agency as “partisan” and continuously refuted the CBO’s estimates.

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The bill includes trillions of dollars in tax cuts, increased spending for immigration enforcement and large cuts to funding for Medicaid and other programs.

It also cuts tax credits and support for solar and wind energy and electric vehicles, a particularly sore spot for Musk, who has several companies that benefit from the programs.

“I took away his EV Mandate that forced everyone to buy Electric Cars that nobody else wanted (that he knew for months I was going to do!), and he just went CRAZY!” Trump wrote in a social media post in early June as the pair traded insults and threats.

Shares of Tesla plummeted as the feud intensified, with the company losing $152 billion in market cap on June 5 and putting the company below $1 trillion in value. The stock has largely rebounded since, but is still below where it was trading before the ruckus with Trump.

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Tesla one-month stock chart.

— CNBC’s Kevin Breuninger and Erin Doherty contributed to this article.

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Microsoft layoffs hit 830 workers in home state of Washington

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Microsoft layoffs hit 830 workers in home state of Washington

Microsoft CEO Satya Nadella speaks at the Axel Springer building in Berlin on Oct. 17, 2023. He received the annual Axel Springer Award.

Ben Kriemann | Getty Images

Among the thousands of Microsoft employees who lost their jobs in the cutbacks announced this week were 830 staffers in the company’s home state of Washington.

Nearly a dozen game design workers in the state were part of the layoffs, along with three audio designers, two mechanical engineers, one optical engineer and one lab technician, according to a document Microsoft submitted to Washington employment officials.

There were also five individual contributors and one manager at the Microsoft Research division in the cuts, as well as 10 lawyers and six hardware engineers, the document shows.

Microsoft announced plans on Wednesday to eliminate 9,000 jobs, as part of an effort to eliminate redundancy and to encourage employees to focus on more meaningful work by adopting new technologies, a person familiar with the matter told CNBC. The person asked not to be named while discussing private matters.

Scores of Microsoft salespeople and video game developers have since come forward on social media to announce their departure. In April, Microsoft said revenue from Xbox content and services grew 8%, trailing overall growth of 13%.

In sales, the company parted ways with 16 customer success account management staff members based in Washington, 28 in sales strategy enablement and another five in sales compensation. One Washington-based government affairs worker was also laid off.

Microsoft eliminated 17 jobs in cloud solution architecture in the state, according to the document. The company’s fastest revenue growth comes from Azure and other cloud services that customers buy based on usage.

CEO Satya Nadella has not publicly commented on the layoffs, and Microsoft didn’t immediately provide a comment about the cuts in Washington. On a conference call with analysts in April, Microsoft CFO Amy Hood said the company had a “focus on cost efficiencies” during the March quarter.

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