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As the latest step in the saga of recalled Chevy Bolts, GM is offering owners of ’20-’22 Bolts early payment of $1,400 of an anticipated class action settlement in exchange for installing a piece of diagnostics software that the company says will detect whether batteries require a full replacement.

The Chevy Bolt recall process has been quite long and complicated. In short, some Chevy Bolts were found to have a battery defect from supplier LG, which forced GM to recall all Bolts, take the model out of production for several months, and eventually promise battery replacements to all affected owners.

In June, GM announced that it would stop replacing 2020-2022 Chevy Bolt Batteries and would instead verify the integrity of the battery with software over a period of 6,200 miles in which Bolt owners were only allowed to charge their batteries to 80% or ~207 of the original EPA’s 259-mile range.

A spokesperson in response at the time gave us the following statement:

GM will provide owners of certain 2020-2022 Chevrolet Bolt EV and EUVs covered under a previously announced recall a new advanced diagnostics software. The software will continually monitor the battery to detect any potential anomalies and, if none are detected after approximately 6,200 miles (10,000 km) of use, the battery will automatically return to 100% state of charge without a return trip to the dealer.

If an anomaly is detected, the software will alert the owner via a message on the driver information center and the owner should then contact their dealer to schedule a battery or module replacement. 

The software is free and will need to be installed by their dealer via a brief service appointment.

Owners of certain 2020-2022 model year Bolt EV and EUVs, can start to schedule installation at their Chevy EV dealer June 13, 2023. 

GENERAL MOTORS, June 2023

GM replaced most batteries on ’17-’19 Bolts but then ended up offering software diagnostics instead of battery replacements to many ’20-’22 model year Bolts. GM says that the software will detect which batteries actually require a fix, but the software requires 6,214 miles/10,000 km worth of driving to detect these problems, during which time charging must be limited to 80%.

This left many customers aggrieved at being promised a new battery and not receiving it, and further, at needing to wait some number of months with restricted charging before receiving a solution. Or, in the case of low-mileage customers, that 6,214 miles might even take years – which brings up a conflict with GM’s insistence that the diagnostic period be finished by March 31, 2025, in order to qualify owners for an extended warranty for a replaced battery pack.

Now, GM is trying to sweeten the pot to get customers to install the “software final remedy” by offering early/upfront payment of an anticipated $1,400 class action settlement. The payment comes in the form of a Visa eRewards card that can be used for online purchases.

GM made the announcement last night via spokesperson:

GM is announcing a compensation program for 2020-22 Bolt EV/EUV owners upon installation of the final advanced diagnostic software as part of the original battery recall. Owners are eligible to receive a $1,400 Visa eReward card upon installation. This applies to Bolt EV/EUV owners in the US only. We’re grateful to our customers for their patience and understanding.

GM Spokesperson

But you can only get this early payment if you install the “software final remedy” before December 31, 2023, and sign a legal release associated with taking the payment. If you don’t, you’ll have to wait for the class action to be sorted out. The compensation program only applies to owners involved in recall N212345944.

If the class action settlement ends up being more than $1,400, GM says that the difference will still be paid out to owners who take advantage of this early compensation offer.

Owners who are part of the recall can expect to get letters soon with information and a unique PIN to enter into GM’s compensation program website at chevy.com/boltcompensation. More details can be found on GM’s Bolt Compensation Program FAQ.

Electrek’s Take

This whole recall situation has been quite disappointing, as it seems like GM has fumbled the ball several times. When GM originally proposed the software solution, our publisher, Seth Weintraub, who is a Bolt owner himself, suggested a few ways off the top of his head that GM could have done a better job:

•Told ’20-’22 owners about the change so they don’t have to hear about it on Facebook (or Electrek!)

•Explained the reason for the change: Something like, “Only 1% of battery modules could be defective and our software will root these out.”

•Offered to make the battery warranty the same time duration as getting a new battery with a “GM Verified” on battery so it doesn’t hurt the resale value.

•Give those with diagnostics free Onstar and lifetime premium app features for their trouble. Maybe some more EVGO miles, tire rotations, $500 off Equinox, etc. too?

•Thank them for their patience and tell/show them that they are valued.

That said, the recall also probably had a lot to do with the Bolt getting a $6,000 price cut and becoming a screaming deal that we also named Electrek’s Vehicle of the Year because of its incredible value.

Though the Bolt is currently slated to go out of production at the end of this year, but after GM pushed back its plans to convert its Orion plant to SIlverado EV production by a year, we think that GM should just keep making the Bolt until a Boltium is available.

As for this new offer, I’m not sure what to make of it. It does primarily seem like a way to get people to install the software update so that this whole thing can finally be over with, or at least, so the finish line can be within sight for GM and they can plan how many batteries they’ll need and when.

But after years of poor communication over this issue from GM, many customers may rightly be distrustful of GM’s proposed remedies. Some will probably be hesitant to take this deal, thinking that they are signing away some rights, or some capabilities of their vehicle for an extended period of time, for a one-time payout.

All we can do is tell customers to do their best to read through the FAQ and through the “Release of Specified Claims” (available by entering your PIN into the Compensation Program website) before signing anything.

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JB Hunt launches first electric aftermarket semi truck route in Arizona

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JB Hunt launches first electric aftermarket semi truck route in Arizona

Following successful inbound implementations in the Pacific Northwest, North Carolina, and Mexico, Daimler Trucks North America (DTNA) is expanding the reach of its electric semi fleet into Arizona with long-time associate JB Hunt.

JB Hunt will add the new Freightliner eCascadia electric semi to its Arizona fleet immediately, and put it to work delivering aftermarket truck parts from DTNA’s parts distribution center (PDC) in Phoenix to multiple DTNA dealers along a dedicated route.

The electric Freightliner truck is expected to cover approximately 100 miles in a given day before heading “home” to a Detroit eFill charger installed at Daimler’s Phoenix facility.

This milestone marks the first all-electric route in the DTNA aftermarket parts distribution network, significantly reducing carbon emissions and setting a precedent for future sustainable outbound logistics operations.

“This solution with DTNA is a great example of our commitment to supporting customers’ efforts to reduce their carbon footprint and work towards energy transition,” explains Greer Woodruff, executive vice president of safety, sustainability and maintenance at JB Hunt. “JB Hunt owns and operates several eCascadias on behalf of customers, and our drivers have really enjoyed their in-cab experience. As customer interest continues to grow, we are here to enable their pursuit for a more sustainable supply chain in the most economic means possible.”

Daimler is analyzing future expansion opportunities throughout its internal parts distribution and logistics with an eye on electrifing additional routes and further reducing the carbon footprint of its logistics operations.

JB Hunt will evaluate its utilization of the charging station for other customers in the area, eventually enabling fully integrated zero-emission vehicle solutions into its 3PL fleets.

SOURCE | IMAGES: Daimler Trucks North America.

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Mitsubishi Fuso cleans up, putting 89 electric garbage trucks to work in Greece

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Mitsubishi Fuso cleans up, putting 89 electric garbage trucks to work in Greece

The Greek cities of Athens and Thessaloniki are popular tourist spots, and those tourists are about to breathe a little bit easier – literally! – thanks to nearly 90 new electric garbage trucks from Mitsubishi Fuso.

The Daimler-owned Mitsubishi Fuso brand has been making big moves since export of its newest electric eCanter medium duty truck kicked off earlier this year. First expanding to Hong Kong, and now taking orders in the EU.

“Thanks to its compact dimensions and high chassis load capacity, the electric Next Generation eCanter is ideal for waste disposal companies that drive on narrow roads,” says Florian Schulz, Head of Sales, Marketing and Customer Services. “In addition, the vehicle is locally emission-free and quiet, so that garbage can be emptied early in the morning in densely populated areas. This makes it particularly suitable for municipal applications.”

One of the most important goals the cities’ governments had was to quiet down the garbage collection process. To that end, Greek body manufacturer KAOUSSIS has put a lot of development work into the upfit body to quiet the hydraulic and compaction actions. The company is calling its refuse body “the first of its kind,” creating a market advantage for the electric eCanter while meeting all EU technical regulations for operating waste disposal vehicles with standing personnel.

The hydraulic system employs proportional, electro-hydraulically operated directional valves that operate at a maximum pressure of 180 bar. KAOUSSIS says it’s specially designed for EVs, and is compatible with garbage bins between 80 and 390 liter (aka: really big) capacities. The lift also features a dynamic weighing system that records the weight of the waste with an accuracy of up to ±0.5 kg (about a pound).

“We have had a very close cooperation with KAOUSSIS for over 30 years,” says Antonios Evangeloulis, Director of Sales & Marketing of the Greek importer & general agent for Daimler truck products and services Star Automotive Hellas. “All the necessary tools, safety measures, technicians, training and certifications are in place and we are able to offer excellent after-sales support for these vehicles. Overall, it was an exciting project that we were able to realize together.”

Forty of the new electric refuse trucks are expected to be deployed by the end of November, with the balance expected to be delivered over the course of 2025.

Electrek’s Take

Mitsubishi Fuso eCanter; via Daimler Trucks.

Electrifying the commercial truck fleet is a key part of decarbonizing city truck fleets – not just here in the US, but around the world. I called the eCanter, “a great product for moving stuff around densely packed city streets,” and garbage is definitely “stuff.”

Here’s hoping we see more “right size” electric solutions like this one in small towns and tight urban environments stateside somewhat sooner than later.

SOURCE | IMAGES: Daimler Trucks, via Charged EVs.

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Italian DC fast charger maker Alpitronic enters the US market [video]

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Italian DC fast charger maker Alpitronic enters the US market [video]

Electrek‘s Seth Weintraub went to Alpitronic America’s new HQ to speak with CEO Mike Doucleff about its plans to roll out its ultra-fast chargers across the US.

Bolzano, Italy-based Alpitronic was founded in 2009, and it specializes in the development and production of DC fast chargers. The global company’s best-known product line is the Hypercharger, an ultra-fast EV charging station that can deliver charging power from 50 kW to 400 kW, depending on the model.

Alpitronic Americas recently announced an agreement with Mercedes-Benz High-Power Charging to become the first DC fast-charging network to deploy Hypercharger 400 units at scale in the US.

Alpitronics Americas’ new headquarters’ 68,000-square-foot office and industrial space in Charlotte, North Carolina, includes a diagnostics laboratory and repair center, a spare parts warehouse, a training center, and space for as many as 300 employees.

The Bolzano, Italy-based company’s Hyperchargers achieve, on average, an efficiency rate greater than 97.5%, and that its repair and service network can service chargers anywhere in the US.

Alpitronic cofounder and CEO Philipp Senoner said, “As a natural part of Alpitronic’s growth, we are anxious to expand our industry-leading Hypercharger network from Europe, where we are market-share leader, to North America. We are pleased with the talent we are finding in North Carolina and look forward to setting a new standard for the EV charging network in the US.”

Alpitronic chargers support all EV brands. Pre-production units have been tested publicly in Rock Hill, SC, and Portland, OR. The first US-built, public chargers are expected to be installed and available in October.

Seth and Mike Doucleff discuss what Aliptronic’s main driver was to come to the US, what attracted them to Charlotte, and what the company thinks the future of DC fast chargers is in the US, among other things. Their conversation begins at 00:41 on the Electrek podcast below:


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