A woman who lost an arm and a leg after being hit by two trains has told Sky News “avoidable mistakes and failings” led to her life-changing injuries.
Sarah de Lagarde slipped on a puddle on the platform at High Barnet underground station in north London and fell in a gap between a stationary train and the platform in September 2022.
The fall alone was enough to break her nose and two front teeth but no one could have predicted the horror that was to follow – especially Ms de Lagarde, who remained conscious throughout the entire ordeal.
Despite shouting for help nobody heard her – so the next train came into the station, claiming Ms de Lagarde’s right leg.
“I was still conscious after that and still determined to make it home,” she said.
“In my mind’s eye, I could see my two daughters and they were telling me ‘Mummy, you have to come home’.”
Ms de Lagarde remained on the train track for around 15 minutes before someone raised the alarm, and it took another hour for emergency services to arrive.
“There was a series of things that delayed my saving,” she told Sky News.
“I was told that switching off the power line took ages because no one knew who to contact, so the paramedics couldn’t get under the train to get me out of there.
“There were so many avoidable mistakes and failings that Transport for London (TfL) has allowed to happen.
“I have to live with the fact that it could have been just a slip and someone could have found me, and I could have just got away with just a broken nose.”
Ms de Lagarde was told by doctors that she nearly died 10 times the night of the accident, and it was a complete miracle she survived.
“It sounds like something from a horror movie,” Sarah-Jane Mee said to Ms de Lagarde, a mother-of-two who now has a robotic arm and prosthetic leg.
They have, to some extent, allowed her to carry on with normal life, but the implications of her accident are still felt by all of those around her.
“I hold on to the fact that if I survived, I survived for a reason, and it is to highlight the fact that these safety procedures, that TfL think they have, are not sufficient – otherwise I would not be here with these injuries.”
The London Underground network is used by two million people every single day. Every month, there are an average of 16 incidents of people falling between the train and the platform, according to TfL figures covering 2006 to 2018.
Since 2003, the London Underground has been a subsidiary of TfL.
Asked what needs to be done to make the London Underground network safer, Ms de Lagarde said: “In my thinking, it is not just a money question – it is the fact that we are led to believe that CCTV is being watched live: it is not.
“Why are there no sensors on the tracks? Why is there no staff in the stations?
“I didn’t sacrifice an arm and a leg for nothing to happen.”
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47:30
In full: Wednesday’s UK Tonight
Nick Dent, the director of customer relations at London Underground, said: “Our thoughts continue to be with Sarah de Lagarde and her family following the devastating incident at High Barnet station last year.
“We have offered her direct support through our Sarah Hope line service, and we remain receptive to Sarah’s views about the network.”
He said safety remains the top priority at London Underground and measures are continually put in place to improve the network.
Two people detained during a security incident at Gatwick Airport have been allowed to continue their journeys after a suspect package saw a “large part” of the South Terminal evacuated.
The terminal was closed for hours after the discovery of a “suspected prohibited item” in a passenger’s luggage sparked an emergency response. It reopened at around 3.45pm.
Officers from the EOD (Explosive Ordnance Disposal) team “made the package safe” before handing the airport back to its operator, Sussex Police said.
Their statement continued: “Two people who were detained while enquiries were ongoing have subsequently been allowed to continue their journeys.
“There will remain an increased police presence in the area to assist with passengers accessing the South Terminal for onward travel.”
The force also thanked the public and airport staff for their patience while the incident was ongoing.
Earlier the airport, which is the UK’s second busiest, said the terminal was evacuated after a “security incident”.
“The earlier security alert has now been resolved and cleared by police,” it later said in a statement on Friday afternoon.
“The South Terminal is reopening to staff and will be open to passengers shortly.”
Gatwick said some flights were cancelled while others were delayed.
It said passengers should contact their airlines for any updates on flights.
Footage on social media taken outside the airport showed crowds of travellers heading away from the terminal building.
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“Arrived at London Gatwick for routine connection. Got through customs to find out they’re evacuating the entire airport,” one passenger said.
“Even people through security are being taken outside. Trains shut down,” another passenger added, who said “thousands” of people were forced to leave.
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Another passenger said people near the gates were being told to stay there and not go back to the departure lounge.
People outside the airport were handed blankets and water, passengers told Sky News.
The airport said its North Terminal was still operating normally.
Gatwick Express said its trains did not call at Gatwick Airport during the police response, but the airport said trains would start calling there again once the terminal was fully reopened.
More than 600 flights were due to take off or land at Gatwick on Friday, amounting to more than 121,000 passenger seats, according to aviation analytics firm Cirium.
The UK will “set out a path” to lift defence spending to 2.5% of national income in the spring, the prime minister has said, finally offering a timeframe for an announcement on the long-awaited hike after mounting criticism.
Sir Keir Starmer gave the date during a phone call with Mark Rutte, the secretary general of NATO, in the wake of threats by Moscow to target UK and US military facilities following a decision by London and Washington to let Ukraine fire their missiles inside Russia.
There was no clarity though on when the 2.5% level will be achieved. The UK says it currently spends around 2.3% of GDP on defence.
A spokeswoman for Downing Street said that the two men “began by discussing the situation in Ukraine and reiterated the importance of putting the country in the strongest possible position going into the winter”.
They also talked about the deployment of thousands of North Korean soldiers to fight alongside Russia.
“The prime minister underscored the need for all NATO countries to step up in support of our collective defence and updated on the government’s progress on the strategic defence review,” the spokeswoman said.
“His government would set out the path to 2.5% in the spring.”
The defence review will also be published in the spring.
While a date for an announcement on 2.5% will be welcomed by the Ministry of Defence, analysts have long warned that such an increase is still well below the amount that is needed to rebuild the armed forces after decades of decline to meet growing global threats from Russia, an increasingly assertive China, North Korea and Iran.
They say the UK needs to be aiming to hit at least 3% – probably higher.
With Donald Trump returning to the White House, there will be significantly more pressure on the UK and other European NATO allies to accelerate increases in defence spending.
Two people detained during a security incident at Gatwick Airport have been allowed to continue their journeys after a suspect package saw a “large part” of the South Terminal evacuated.
The terminal was closed for hours after the discovery of a “suspected prohibited item” in a passenger’s luggage sparked an emergency response. It reopened at around 3.45pm.
Officers from the EOD (Explosive Ordnance Disposal) team “made the package safe” before handing the airport back to its operator, Sussex Police said.
Their statement continued: “Two people who were detained while enquiries were ongoing have subsequently been allowed to continue their journeys.
“There will remain an increased police presence in the area to assist with passengers accessing the South Terminal for onward travel.”
The force also thanked the public and airport staff for their patience while the incident was ongoing.
Earlier the airport, which is the UK’s second busiest, said the terminal was evacuated after a “security incident”.
“The earlier security alert has now been resolved and cleared by police,” it later said in a statement on Friday afternoon.
“The South Terminal is reopening to staff and will be open to passengers shortly.”
Gatwick said some flights were cancelled while others were delayed.
It said passengers should contact their airlines for any updates on flights.
Footage on social media taken outside the airport showed crowds of travellers heading away from the terminal building.
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“Arrived at London Gatwick for routine connection. Got through customs to find out they’re evacuating the entire airport,” one passenger said.
“Even people through security are being taken outside. Trains shut down,” another passenger added, who said “thousands” of people were forced to leave.
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Another passenger said people near the gates were being told to stay there and not go back to the departure lounge.
People outside the airport were handed blankets and water, passengers told Sky News.
The airport said its North Terminal was still operating normally.
Gatwick Express said its trains did not call at Gatwick Airport during the police response, but the airport said trains would start calling there again once the terminal was fully reopened.
More than 600 flights were due to take off or land at Gatwick on Friday, amounting to more than 121,000 passenger seats, according to aviation analytics firm Cirium.