Workers stand outside the Google offices after walking out as part of a global protest over workplace issues, in London, England, on Nov. 1, 2018.
Toby Melville | Reuters
A group of Google contractors, some of whom have worked on Search and Google’s artificial intelligence chatbot Bard, have successfully voted to unionize.
The group, from Google contractor Accenture, filed for unionization efforts in June after claiming Google asked them to help train the generative AI answers offered in Search and Bard, and that they felt underprepared for their work. The tasks included handling “obscene and graphic” content, according to Bloomberg reports.
Following the filing for unionization, the group, which included 120 writers, graphic designers and coordinators, among others, were told more than half the team would be laid off, according to the Alphabet Workers Union, which alleged the layoffs were an act of retaliation.
The Alphabet Workers Union teamed up with the Communications Workers of America in 2021 as a minority union.
In June, the AWU-CA asked the U.S. National Labor Relations Board to recognize Alphabet as a “joint employer” to their contractor Accenture, meaning the search giant would be held liable for workers’ treatment. As a part of this week’s ruling, Regional Director of Region 20 – San Francisco found that the two organizations are joint employers, and both have the duty to bargain over terms and conditions of employment, according to an NLRB spokesperson.
Workers in the group voted for union representation 26-2 Monday night, the NLRB confirmed.
Google said it believes the NLRB’s decision to classify it as a joint employer with Accenture is incorrect, and it has appealed to reverse the decision.
“We have no objection to these Accenture workers electing to form a union,” said Google spokesperson Courtenay Mencini in a statement to CNBC. “We’ve long had many contracts with unionized suppliers. However, as we made clear in our active appeal to the NLRB, we are not a joint employer as we simply do not control their employment terms or working conditions — this matter is between the workers and their employer, Accenture.”
Jen Hill, a designer on Google’s support staff Google Help and member of the Alphabet Workers Union-CWA, called it a victory and said the group looks forward to meeting Google at the bargaining table.
“Today’s victory proves what’s possible: when workers stand together, even Google cannot stand in our way,” Hill said in a statement. “We organized so that we could have a say in our working conditions. In response, Google has tried to skirt its responsibility to us as our employer, while also laying off dozens of our team members. It is unjust that our jobs are being shipped off to workers who will be paid even less than us, and will have access to even fewer labor protections.”
The decision marks the second ruling to classify Google as a joint employer with its contractor for a subset of employees. In April, the NLRB announced that it found members of the YouTube Content Operations Team to be jointly employed by both Google and Cognizant Technology Solutions. Alphabet appealed the NLRB’s decision in that case as well.
Alphabet’s health tech subsidiary Verily used the health data of more than 25,000 patients without authorization and actively covered up those violations, a former company executive alleges.
The executive, Ryan Sloan, claims Verily fired him after he discovered breaches of the Health Insurance Portability and Accountability Act, or HIPAA, and reported his concerns to the company’s senior management.
Patient data in the U.S. is protected under HIPAA, which ensures the sensitive information cannot be disclosed without a patient’s consent.
Sloan’s allegations are detailed in a pending lawsuit in federal court in San Francisco. The suit, which was filed late last year, has not been previously reported.
On Monday, the judge overseeing Sloan’s case denied a request by Verily to dismiss his civil complaint, or to send the dispute to arbitration.
“Verily believes the allegations and contentions alleged in this employment matter that was commenced in 2023 are completely without merit. Verily will defend itself to the full extent of the law,” a company spokesperson told CNBC in a statement. “Verily is an equal opportunity employer, and takes its responsibility and commitment to abide by all laws and regulations seriously. As this is an ongoing legal matter, Verily will not be providing further comment at this time.”
Representatives for Sloan did not comment.
Verily started as a moonshot in 2015 within Alphabet’s innovation lab X, formerly known as Google X. It’s Google’s sister company and operates under Alphabet’s “Other Bets” category.
The company hired Sloan in 2020 to serve as the chief commercial officer of its diabetes and hypertension business, Verily Onduo.
In January 2022, Sloan alleged that he and Julia Feldman, Onduo’s general counsel, discovered Verily had improperly used patients’ protected health information in its research, marketing campaigns, press releases and national conferences. The “extensive violations” affected more than 25,000 patients in Onduo’s diabetes program, according to an amended complaint filed in June.
Sloan and Feldman informed senior Verily leaders of their findings, the filing said, and they repeatedly raised the issue. An internal investigation at Verily confirmed several HIPAA breaches took place, according to the filing.
“Between January and March of 2022, internal investigators at Verily confirmed multiple breaches of fourteen (14) separate HIPAA Business Associate Agreements with large, covered entity clients of Onduo between 2017 and 2021,” the filing said.
Patients who accessed Verily Onduo through these clients – which include Walgreens Boots Alliance, Highmark Health, Quest Diagnostics and Delta Air Lines, among others – may have been affected by the breaches.
Delta said in a statement that it doesn’t have a comment on the suit, “but our employee’s personal information is important to us.”
“We are looking into this and will make sure any impact to our people is appropriately addressed,” the company said.
Quest said in a statement that, “We are not familiar with the allegations and have no further comment.”
Highmark declined to comment. Walgreens did not respond to CNBC’s requests for comment.
Under HIPAA, companies like Verily are supposed to notify impacted parties no later than 60 days after discovering a breach. Verily “decided to delay the decision of notifying the covered entities,” according to the filing, and the company engaged in negotiations to renew many of those contracts “without revealing that a HIPAA breach had recently occurred.”
“During a contract negotiation between Verily and Highmark Health in August of 2022, Verily represented that it was in compliance with HIPAA at all times, while knowingly concealing that a HIPAA breach had occurred,” the filing said.
That same month, Verily terminated Feldman and another employee who was aware of the breaches.
When Sloan reiterated his concerns about the breaches to Lisa Greenbaum, Verily’s then chief revenue officer, in October 2022, she allegedly defended the company’s decision not to disclose them and said that doing so would negatively affect public relations, the filing said.
Greenbaum joined Doximity, another health-care technology company, as chief commercial officer in January 2024, according to her LinkedIn.
Doximity did not immediately respond to request for comment.
In November 2022, Verily allegedly suppressed a press release out of concern that it would draw attention to previous marketing studies that violated its HIPAA Business Associate Agreements. The company removed the press release from its website and instructed employees not to mention it again, according to the filing.
Sloan was officially terminated from Verily in January of 2023, while on protected leave to care for his “critically ill mother,” the filing said.
The lawsuit marks the latest in a series of stumbles at Verily, which, despite raising more than $1 billion from investors, has struggled to latch onto a winning product. Verily is reportedly transitioning from a Limited Liability Company, or an LLC, to an investor-friendly C-corp structure to prepare for a fresh round of funding, according to a report from Business Insider on Wednesday.
Verily originally developed hardware like continuous glucose monitors before pivoting to pandemic response when Covid-19 broke out in 2020, then switched directions again to focus on precision health in 2022.
The company introduced a new artificial intelligence-powered chronic care solution called Verily Lightpath last year, and announced it was selling its stop-loss insurance subsidiary, Granular Insurance Company, in February.
–CNBC’s Lora Kolodny and Dan Mangan contributed to this report
OpenDoor is disrupting the real estate market with its new model. It buys homes and sells them on its platform.
Opendoor
Opendoor stock rocketed 60% higher on Thursday after the retail favorite named Shopify executive Kaz Nejatian as CEO and co-founder Keith Rabois as chairman.
The meme stock hit a 52-week high and continued a stunning run this year, with shares up more than 400% so far.
Former CEO Carrie Wheeler resigned last month following a pressure campaign from investors that included critical comments from Rabois and hedge fund manager Eric Jackson, who has been a key part of the stock’s resurgence this year.
Jackson built a massive following on X in part thanks to his successful bet on Carvana, and then turned his attention to cheering a turnaround at Opendoor.
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Opendoor said Wednesday it was “going into founder mode” by bringing Rabois and Eric Wu, who served as the company’s first CEO before stepping down in 2023, back to the board.
The company went public through a special purpose acquisition company in 2020. Opendoor’s business involves using technology to buy and sell homes, pocketing the gains.
Nejatian said the company will use artificial intelligence to make the process of buying and selling a home “radically simpler, faster and more certain.”
Shares of Opendoor traded below $1 earlier this year, and the company was in danger of being delisted from the Nasdaq.
Keith Rabois of Khosla Ventures attends Day 3 of TechCrunch Disrupt SF 2013 at San Francisco Design Center on September 11, 2013 in San Francisco, California.
Steve Jennings | Getty Images
Opendoor, the online real estate platform that’s seen a surge of retail investor interest in recent months, said Wednesday that it’s tapped former Shopify executive Kaz Nejatian as CEO and named co-founder Keith Rabois as chairman.
The stock popped 30% in extended trading, and is now up more than fifteenfold since hitting its record low in June.
Rabois, a partner at Khosla Ventures, helped launch Opendoor in 2014, along with a group that included Eric Wu, who served as the first CEO before stepping down in 2023. Wu is rejoining the board as part of Wednesday’s announcement.
The moves come after Carrie Wheeler last month resigned as Opendoor’s CEO following an intense pressure campaign from investors. Rabois and hedge fund manager Eric Jackson were among those who were vocal critics of Wheeler and called for her departure.
The company was at risk of being delisted from the Nasdaq in May due to its stock price being below $1. Weeks later, Opendoor attracted a surge in interest from retail investors, earning it “meme stock” status, after Jackson began touting the company.
With the after-hours pop, Opendoor now has a market cap of close to $6 billion, up from less than $400 million less than three months ago.
Nejatian spent six years at Shopify and oversaw the Canadian e-commerce company’s product division in addition to serving as its COO. Nejatian’s last day at Shopify will be Sept. 12, and the company’s executive team will “assume Kaz’s responsibilities,” Shopify said in a regulatory filing.
“Literally there was only one choice for the job: Kaz,” Rabois said in a statement. “I am thrilled that he will be serving as CEO of Opendoor.”
Opendoor went public through a special purpose acquisition company in 2020. The company’s business involves using technology to buy and sell homes, pocketing the gains.