NYT reporter blames Hertz for his own ignorance of EV range and charging
We’ve all read so-called “range anxiety” stories — and most EV owners know they amount to a hill of beans when it comes to the lived experience of electric cars. And yet, there seems to be a narrative in mainstream media that range anxiety is the key issue when it comes to EV adoption, one that they’re rather keen on pushing whenever the opportunity arises.
The New York Times published an article this week in which one of its climate reporters — one who claims to have had experience driving and charging Teslas in the past — describes an incident that ended with his depleted rental Volvo C40 Recharge being towed away by Hertz in rural Minnesota.
The blame, according to that Times reporter, lies at the feet of Hertz for not informing him of the few charging stations where he was headed (how would they know?), the C40 Recharge’s “slow” recharge speed (it supports 149kW DC), and the general state of US charging infrastructure (read: the one charger he found was too slow).
The reporter also briefly blames himself for choosing an EV for a trip into rural farming country without checking on the availability of charging stations, but this seems rather beside the overall story he’s attempting to drive home here: EVs and EV infrastructure aren’t “ready” for regular Americans. From the article:
But for now, if electric vehicles can’t get me from Minneapolis to the South Dakota border and back, they’re almost certainly not ready for the great American road trip.
The facts of the story are as follows.
- The reporter rents a C40 Recharge from Hertz in Minneapolis.
- He says the vehicle has 200 miles of indicated range (read: it probably wasn’t fully charged — the C40 offers 226 miles of EPA range), but knows that he has planned a 308-mile round-trip journey with deadlines.
- He finds a single (6kW) charger while en route and stops to use it, but it’s Very Slow (“2%” added in 30 minutes).
- He decides to go on anyway, hoping there will be more charging stations ahead (he does not appear to research this at all). There aren’t any.
- He arrives at a farm near the South Dakota border with 20% charge remaining (45 miles) and charges the car on an AC wall outlet for 15 hours, adding 20 miles of range (so, 65 miles, presumably — this will become important later).
- He decided that because there are no chargers within 50 miles of the farm, he has to call Hertz and have them tow the car, which they do, and he gets a ride with a friend back to Minneapolis.
- Hertz charges him a $700 tow fee, and he works with Hertz PR to get this refunded because he believes the fee is unjust.
A few things come to mind.
First, I can’t even begin to understand how any of this is Hertz’s problem. This person used a rental vehicle in a way that was likely to leave it stranded and is blaming the rental company for this? Is this any different than renting a Ford Mustang and then blaming Hertz when it gets stuck on a washed-out dirt road in the backcountry? Did he even tell Hertz what his route was? Did he truly expect them to say something like, “Hey, this is probably going to mean planning your charging carefully”? His justification here is borderline ridiculous.
But Hertz deserves some blame too. The company rented me a car that was slow to charge, and did nothing to warn me about the dearth of charging stations outside of Minneapolis. Surprising me with a huge fee poured salt on the wound.
Second, his assertion that this was a “slow charging” car. Now, this is just flatly wrong — the C40 Recharge supports 149kW DC fast charging. While you’ll be lucky to find something like that out in the Minnesota sticks (barring Tesla Superchargers), a 50kW charger plugged in for an hour would likely have avoided this whole debacle.
Third, the whole chain of events here is a comedy of errors. I bothered to actually do some Google Maps sleuthing, and everything about this outcome was utterly avoidable. The reporter claims that a 6kW Blink charger was the “only” option on his way back to Minneapolis, but that was only after he’d passed a 50kW ChargePoint about 60 miles into his journey, presumably with around 140 miles of indicated range remaining on the C40. Had he stopped there and charged near to full, he’d have been able to hit the same station on the way back for a brief second charge before returning the car the next day.
All this is to say: The person who ended up in this situation was a victim of their own ignorance. Nothing more, nothing less. In choosing to use a vehicle with an understood set of capabilities and limitations, he chose not to inform himself and instead ended up in a debacle whose summary analysis should have started and ended at “well, that was stupid of me.”
As icing on the cake, his claim about the car being unable to reach another charging station after adding 20 miles of range at the farmhouse overnight seems dubious. A ZEF 50kW station in Marshall, Minnesota, is at most 65 miles from wherever this person was headed, and likely a bit closer (I picked a town that would have actually made for a round trip longer than the 308 miles the reporter claimed).
The article says that the car showed no chargers “within 50 miles” of the farm, so presumably that means anything beyond that radius just… didn’t exist?
I get it: When traveling for work, considering the peculiarities and planning necessary for your means of conveyance is probably not the first thing on your mind. But when you’re taking a 300-plus-mile road trip in rural Minnesota in an electric car, you should probably be thinking about this stuff.
And as for Hertz refunding that $700 tow fee, while I’m not going to say I love anything about Hertz as a company, it sure seems like they did it to avoid the ire of The New York Times more than any belief this person had a valid grievance.
EVs aren’t complicated. This person’s trip was entirely feasible — with five minutes of planning. They chose not to put in that five minutes and ended up stranded. I don’t think electric cars or their infrastructure are to blame.
FTC: We use income earning auto affiliate links. More.
Capable of delivering up to 1,200 kW of power to get electric commercial trucks back on the road in minutes, the new ABB MCS1200 Megawatt Charging System is part of an ecosystem of electric vehicle supply equipment (EVSE) that ABB’s bringing to this year’s ACT Expo.
ABB E-mobility is using the annual clean trucking conference to showcase the expansion of its EVSE portfolio with three all-new charger families: the field-upgradable A200/300 All-in-One chargers, the MCS1200 Megawatt Charging System for heavy-duty vehicles shown (above), and the ChargeDock Dispenser for flexible depot charging.
The company said its new product platform was built by applying a computer system-style domain separation to charger design, fundamentally improving subsystem development and creating a clear path forward for site and system expansion. In other words, ABB is selling a system with both future-proofing and enhanced dependability baked in.
“We have built a system by logically separating a charger into four distinct subsystems … each functioning as an independent subsystem,” explains Michael Halbherr, CEO of ABB E-mobility. “Unlike conventional chargers, where a user interface failure can disable the entire system, our architecture ensures charging continues even if the screen or payment system encounters issues. Moreover, we can improve each subsystem at its own pace without having to change the entire system.”
The parts of ABB’s new EVSE portfolio that have been made public so far have already been recognized for design excellence, with the A400 winning the iF Gold Award and both the A400 and C50 receiving Red Dot Design Awards.
New ABB chargers seem pretty, good
ABB says the systemic separation of its EVSE enhances both reliability and quality, while making deployed chargers easier to diagnose and repair, in less time. Each of the chargers’ subsystems can be tested, diagnosed, and replaced independently, allowing for quick on-site repairs and update cycles tailored to the speed of each systems’ innovation. The result is 99% uptime and a more future-proof product.
“The EV charging landscape is evolving beyond point products for specific use cases,” continued Halbherr. “By implementing this modular approach with the majority of our R&D focused on modular platforms rather than one-off products … it reduces supply chain risks, while accelerating development cycles and enabling deeper collaboration with critical suppliers.”
Key markets ABB is chasing
- PUBLIC CHARGING – with the award winning A400 being the optimal fit for high power charging from highway corridors to urban locations, the latest additions to the A-Series All-in-One chargers offer a field-upgradable architecture allowing operators to start with the A200 (200kW) with the option to upgrade to 300kW or 400kW as demand grows. This approach offers scalability and protects customer investment, leading to Total Cost of Ownership (TCO) savings over 10 years.
- PUBLIC TRANSIT AND FLEET – the new Charge Dock Dispenser – in combination with the already in market available HVC 360 – simplifies depot charging with a versatile solution that supports pantograph-, roof-, and pedestal charging options with up to 360kW of shared power and 150m/490 ft installation flexibility between cabinet and dispensers. The dispenser maintains up to 500A output.
- HEAVY TRUCKS – building the matching charging infrastructure for commercial vehicles and fleets represents a critical innovation frontier on our journey to electrify transportation. Following extensive collaboration with industry-leading truck OEMs, the MCS1200 Megawatt Charging System delivers up to 1,200kW of continuous power — 20% more energy transfer than 1MW systems — providing heavy-duty vehicles with purpose-built single-outlet design for the energy they need during mandatory driver breaks. To support other use cases, such as CCS truck charging, a dual CCS and MCS option will also be available.
- RETAIL – the award winning C50 Compact Charger complements the family as the slimmest charger in its category at just 9.3 inches depth, optimized for convenient charging during typical one-hour retail experiences. With its large touch display, the C50 takes the award-winning A400 experience even further — setting a new standard for consumer experience and very neatly echoing our own take on that “Goldilocks” timing zone for commercial charging.
ABB says that the result of its new approach are chargers that offer 99% plus uptime — a crucial statistic for commercial charging operations and a key factor to ensuring customer satisfaction. The new ABB E-mobility EVSE product family will be on display for the first time at the Advanced Clean Transportation Expo (ACT Expo) in Anaheim, California next week, then again at Power2Drive in Munich, Germany, from May 7-9.
Electrek’s Take
The ACT Expo is one of – if not the most important sustainable trucking event in North America, featuring all the big names in heavy trucks, construction equipment, material handling, infrastructure – even Tier 1 suppliers. Mostly, though, it’s many fleet buyers’ only chance to test drive these zero emission trucks before writing a big PO (which just makes it even more important).
Electrek will be there again this year, and we’ll be bringing you all the latest news from press events and product reveals as it happens.
SOURCE | IMAGES: ABB E-mobility.
If you’re considering going solar, it’s always a good idea to get quotes from a few installers. To make sure you find a trusted, reliable solar installer near you that offers competitive pricing, check out EnergySage, a free service that makes it easy for you to go solar. It has hundreds of pre-vetted solar installers competing for your business, ensuring you get high-quality solutions and save 20-30% compared to going it alone. Plus, it’s free to use, and you won’t get sales calls until you select an installer and share your phone number with them.
Your personalized solar quotes are easy to compare online and you’ll get access to unbiased Energy Advisors to help you every step of the way. Get started here.
FTC: We use income earning auto affiliate links. More.
Along with Tennessee Tech, Tennessee-based ultralight aircraft company Whisper Aero has secured a $500,000 grant to help advance the company’s innovative electric jet motor concept off the drawing board and onto the testing phase.
Earlier this month, the Tennessee Department of Economic and Community Development (TNECD) announced plans to award $500,000 to Tennessee Tech and Whisper Aero through the Transportation Network Growth Opportunity (TNGO) initiative.
“We look forward to using these award dollars to place students in internships working directly with Whisper Aero leaders,” said Tennessee Tech President Phil Oldham. “By learning from an electric propulsion innovator like Whisper Aero, our students will gain invaluable perspective and can take what they have learned in the classroom and apply it right here in Tennessee.”
The grant will see a Whisper Aero glider fitted with a pair of the company’s eQ250 electric-powered jet “propulsors” for UltraQuiet flight. Tennessee Tech faculty and students will carry out copper-bird ground testing to ensure the safe integration of engines, batteries, and controllers, and kickstart Tennessee Tech’s new Crossville Mobility Incubator.
Those propulsors, by the way, are super cool.
Whisper Aero’s main claim to fame is its innovative UltraQuiet WhisperDrive (above). It’s effectively an electrically spun ducted fan jet engine that uses a large number of stiff composite fan blades inside a lightweight, acoustically treated duct. With so many blades, the Whisper Aero propulsor can push more air than a conventional prop while spinning much more slowly. As such, the “blade passage frequency” moves up to more than 16,000 Hz – outside the range of most human hearing but not, supposedly, high enough to freak out the beagles.
The Whisper Aero ultralight is effectively an Aériane Swift3 glider fitted with a pair of Whisper’s eQ250 propulsors, each capable of up to 80 lbs. of thrust. The Ultralight has a wingspan of over 40 ft with a maximum L/D of 35:1 and can be stressed to a design loading of +6/-4g, making it capable of some pretty impressive acrobatic feats.
The Swift3 glider is designed for a low speed, low power cruising speed of 45–55 knots with “just” 6.5 hp. Power-off glides from a few hundred feet showed a low sink rate, and a climb rate of 1,250 ft/min with full self-launching power (in other words: the Whisper glider doesn’t have to be towed by a launch vehicle, like a conventional ultralight glider).
Quiet cool
Range under full power is about 109 miles with current battery tech, but it’s expected that range under the latest EPiC 2.0 energy batteries would rise to nearly 170 miles.
Nathan Millecam, CEO of Electric Power System, said, “EPiC 2.0’s leap in energy density and thermal performance has enabled a significant increase in range, a clear validation of our next-gen cell technology. We are impressed by what the Whisper team continues to achieve in advancing electric aviation.”
The press release concludes explaining that flight tests are expected to show that the Whisper Aero glider can be flown, “a few hundred feet away from neighborhoods without any disturbances, while carrying a 220 lbs. payload with full range,” which is all kind of ominous in today’s political climate, but still pretty neat from a purely tech perspective.
The TNGO grant follows a separate grant from NASA awarded last year, though that grant aims to develop the eQ250s – not as a propulsion system, but as a key component in future spacecraft ventilation systems.
Tennessee Tech announces TNGO grant
With support from TNECD’s Transportation Network Growth Opportunity (TNGO) initiative, Tennessee Tech University and Whisper Aero are partnering to advance next-generation propulsion technology in the aerospace industry. This collaboration will enhance aerospace research and workforce development, ensuring Tennessee remains a leader in cutting-edge mobility solutions.
SOURCE | IMAGES: TNECD; via eVTOL Insights, New Atlas.
If you’re considering going solar, it’s always a good idea to get quotes from a few installers. To make sure you find a trusted, reliable solar installer near you that offers competitive pricing, check out EnergySage, a free service that makes it easy for you to go solar. It has hundreds of pre-vetted solar installers competing for your business, ensuring you get high-quality solutions and save 20-30% compared to going it alone. Plus, it’s free to use, and you won’t get sales calls until you select an installer and share your phone number with them.
Your personalized solar quotes are easy to compare online and you’ll get access to unbiased Energy Advisors to help you every step of the way. Get started here.
FTC: We use income earning auto affiliate links. More.
A Tesla Cybertruck owner believed Elon Musk’s claims that the Cybertruck would be able to “act as a boat” and “cross rivers”, and he got his $100,000 stuck because of it.
Elon Musk has often made claims about how Tesla vehicles could float and briefly serve as a boat in the past.
We have never been taken too seriously because Tesla’s warranty states something different about taking the vehicle into water.
However, the CEO doubled down on the claim specifically for the Cybertruck.
Ahead of launching the production version of the Cybertruck, Musk claimed the vehicle would be “waterproof enough” to serve as a boat and cross rivers:
Cybertruck will be waterproof enough to serve briefly as a boat, so it can cross rivers, lakes and even seas that aren’t too choppy.
The CEO added that the goal is for a Cybertruck to be able to cross the water between SpaceX’s Starbase and South Padre Island in Texas, which is about 360 meters (1,100 feet).
We have been taking the Cybertruck more seriously with water because we learned that Tesla built a ‘wade mode’ for the truck to be able to go into the water. Tesla says the mode increases the ride height to the max and temporarily “pressurizes the battery pack.”
The problem is that it is activated through the off-roading mode, which is not covered under Tesla’s warranty – so we are taking everything with a grain of salt.
Whenever Tesla’s warranty contradicts what Musk says, it is better to follow to the warranty.
A Tesla Cybertruck owner in Truckee, California, appears not to have received this sage advice since they activated the wade mode and attempted to get into the water.
The Cybertruck owner quickly got stuck. The local California Highway Patrol (CHP) shared some pictures of the aftermath (via Facebook):
CHP Truckee helped with the recovery and commented on the incident:
Cybertruck activated “Wade Mode”… and waded a bit too far… We’re all for testing boundaries… but maybe not the waterline. Remember folks, “Wade Mode” isn’t “Submarine Mode.” If your plans include exploring the great outdoors, make sure to know your limits and the terrain.
There’s no detail on the damage to the Cybertruck, if any.
As we recently reported, repair costs for the stainless steel electric pickup truck can increase rapidly.
This Cybertruck owner is also not the first one to get stuck in water. We previously reported on a Tesla Cybertruck sinking into the water when launching a jet ski.
Electrek’s Take
At the risk of stating the obvious, this is clearly more of a user error than a Cybertruck problem.
I think the verdict is clear: Cybertruck is far from the best electric pickup truck for off-roading.
However, in general, you shouldn’t expect a truck to get out of water on a muddy bank.
I think a lot of Cybertruck owners are new to trucking and off-roading, and they are making the truck look worse than it is at off-roading.
If you want to take your Cybertruck off-road, I recommend to first go with an off-roading guide that can help avoid some simple mistakes like this.
Also, in general, don’t take Elon Musk’s claims at face value when he says that Tesla vehicles can do something that sounds like an exaggeration. It probably is an exaggeration.
Getting solar at your home is one of the best financial moves you can make while helping the economy move away from fossil fuels. EnergySage enables you to find a trusted, reliable solar installer near you that offers competitive pricing It is a free service that makes it easy for you to go solar – whether you’re a homeowner or renter. They have hundreds of pre-vetted solar installers competing for your business, ensuring you get high-quality solutions and save 20 to 30% compared to going it alone. Some installers even offer Tesla products. Plus, it’s free to use and you won’t get sales calls until you select an installer and you share your phone number with them.
FTC: We use income earning auto affiliate links. More.
-
Sports3 years ago‘Storybook stuff’: Inside the night Bryce Harper sent the Phillies to the World Series
-
Sports1 year agoStory injured on diving stop, exits Red Sox game
-
Sports1 year agoGame 1 of WS least-watched in recorded history
-
Sports2 years agoMLB Rank 2023: Ranking baseball’s top 100 players
-
Sports4 years ago
Team Europe easily wins 4th straight Laver Cup
-
Environment2 years agoJapan and South Korea have a lot at stake in a free and open South China Sea
-
Environment2 years agoGame-changing Lectric XPedition launched as affordable electric cargo bike
-
Business3 years agoBank of England’s extraordinary response to government policy is almost unthinkable | Ed Conway