Amazon Prime and UPS trucks are seen on a building in Washington DC, United States on July 12, 2024.
Jakub Porzycki | Nurphoto | Getty Images
Shares of United Parcel Service plunged more than 17% Thursday after the company issued weak revenue guidance for the year and said it planned to cut deliveries for Amazon, its largest customer, by more than half.
The shipping giant said in its fourth-quarter earnings report that it “reached an agreement in principle with its largest customer to lower its volume by more than 50% by the second half of 2026.”
At the same time, UPS said it’s reconfiguring its U.S. network and launching multi-year efficiency initiatives that it expects will result in savings of approximately $1 billion.
UPS CEO Carol Tome said on a call with investors that Amazon is UPS’ largest customer, but it’s not the company’s most profitable customer. “Its margin is very dilutive to the U.S. domestic business,” she added.
“We are making business and operational changes that, along with the foundational changes we’ve already made, will put us further down the path to become a more profitable, agile and differentiated UPS that is growing in the best parts of the market,” Tome said in a statement.
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Amazon spokesperson Kelly Nantel told CNBC in a statement that UPS had requested a reduction in volume “due to their operational needs.”
“We certainly respect their decision,” Nantel said in a statement. “We’ll continue to partner with them and many other carriers to serve our customers.”
Amazon said before the UPS announcement that it had offered to increase UPS’ volumes.
UPS forecast 2025 revenue of $89 billion, down from revenue of $91.1 billion in 2024. That’s well below consensus estimates for 2025 revenue of $94.88 billion, according to analysts polled by LSEG.
For the fourth quarter, UPS missed on revenue, reporting $25.30 billion versus $25.42 billion analysts anticipated in a survey by LSEG.
Amazon has long relied on a mix of major carriers for deliveries, including UPS, FedEx and the U.S. Postal Service. But it has decreased the number of packages sent through UPS and other carriers in recent years as it looks to have more control over deliveries.
Amazon has rapidly built up its own logistics empire since a 2013 holiday fiasco left its packages stranded in the hands of outside carriers. The company now oversees thousands of last-mile delivery companies that deliver packages exclusively for Amazon, as well as a budding in-house network of planes, trucks and ships. By some estimates, Amazon’s in-house logistics operations have grown to rivalor exceed the size of major carriers.
UPS has, for its part, taken more aggressive cost-control measures, including catering to more profitable delivery customers. In recent quarters, UPS has benefited from an influx of volume from bargain retailers Temu and Shein, which have rapidly gained popularity in the U.S.
Nvidia is developing software that could provide location verification for its AI graphics processing units (GPUs), a move that comes as Washington ramps up efforts to prevent restricted chips from being used in countries like China.
The opt-in service uses a client software agent that Nvidia chip customers can install to monitor the health of their AI GPUs, the company said in a blog post on Wednesday.
Nvidia also said that customers “will be able to visualize their GPU fleet utilization in a dashboard, globally or by compute zones — groups of nodes enrolled in the same physical or cloud locations.”
However, Nvidia told CNBC in a statement that the latest software does not give the company or outside actors the ability to disable its chips.
“There is no kill switch,” it added. “For GPU health, there are no features that allow NVIDIA to remotely control or take action on registered systems. It is read–only telemetry sent to NVIDIA.”
Telemetry is the automated process of collecting and transmitting data from remote or inaccessible sources to a central location for monitoring, analysis and optimization.
The ability to locate a device depends on the type of sensor data collected and transmitted, such as IP-based network information, timestamps, or other system-level signals that can be mapped to physical or cloud locations.
A screenshot of the software posted on Nvidia’s blog showed details such as the machine’s IP address and location.
A screenshot of the software posted on Nvidia’s blog showed details such as the machine’s IP address and location.
Nvidia blog screenshot | Opt-In NVIDIA Software Enables Data Center Fleet Management
Lukasz Olejnik, a senior research fellow at the Department of War Studies, King’s College London, said that while Nvidia indicated that its GPUs do not have hardware tracking technology, the blog did not specify if the data “uses customer input, network data, cloud provider metadata, or other methods.”
“In principle, also, the sent data contains metadata like network address, which may enable location in practice,” Olejnik, who is also an independent consultant, told CNBC.
The software could also detect any unexpected usage patterns that differ from what was declared, he added.
The latest features from Nvidia follow calls by lawmakers in Washington for the company to outfit its chips with tracking software that could help enforce export controls.
Those rules bar Nvidia from selling its more advanced AI chips to companies in China and other prohibited locations without a special license. While Trump has recently said he plans to roll back some of these export restrictions, those on Nvidia’s cutting-edge chips will remain in place.
In May, Senator Tom Cotton and a bipartisan group of eight lawmakers introduced the Chip Security Act, which, if passed, would mandate security mechanisms and location verification in advanced AI chips.
“Firms affected by U.S. export controls or China-related restrictions could use the system to verify and prove their GPU fleets remain in approved locations and state, and demonstrate compliant usage to regulators,” Olejn noted.
“That could actually help in compliance and indirectly on investment outlook positively.”
Pressure on Nvidia has intensified after Justice Department investigations into alleged smuggling rings that moved over $160 million in Nvidia chips to China.
However, Chinese officials have pushed back, warning Nvidia against equipping its chips with tracking features, as well as “potential backdoors and vulnerabilities.”
Following a national security investigation into some of Nvidia’s chips to check for these backdoors, Chinese officials have prevented local tech companies from purchasing products from the American chip designer.
Despite a green light from U.S. President Donald Trump for Nvidia to ship its previously restricted H200 chips to China, Beijing is reportedly undecided about whether to permit the imports.
Oracle shares plummeted 11% in premarket trading on Thursday, extending yesterday’s losses after the firm reported disappointing results.
The cloud computing and database software maker reported lower-than-expected quarterly revenue on Wednesday, despite booming demand for its artificial intelligence infrastructure. Its revenue came in at $16.06 billion, compared with $16.21 billion expected by analysts, according to data compiled by LSEG.
It dragged other AI-related names down with it. Chip darling Nvidia was last seen down 1.5% in premarket trading, memory and storage firm Micron was 1.4% lower, tech heavyweight Microsoft dipped 0.9%, cloud company Coreweave slid 3% and AMD was 1.3% in negative territory.
Oracle has been the subject of much market chatter since raising $18 billion in a jumbo bond sale in September, marking one of the largest debt issuances for the tech industry on record. The name shot onto investor agendas when it inked a $300 billion deal with OpenAI in the same month. Oracle made further moves into cloud infrastructure, where it battles Big Tech names such as Amazon, Microsoft and Google for AI contracts.
Global investors have questioned Oracle’s aggressive AI infrastructure build-out plans and whether it needs such a colossal amount of debt to execute, though other tech firms have also recently issued corporate bonds.
Oracle specifically has secured billions of dollars of construction loans through a consortium of banks tied to data centers in New Mexico and Wisconsin. The firm will raise roughly $20 billion to $30 billion in debt every year for the next three years, according to estimates by Citi analyst Tyler Radke.
Its share price has moved 34% higher year-to-date despite recent losses.
Google DeepMind, the tech giant’s AI unit, unveiled plans for its first “automated research lab” in the U.K. as it signs a partnership that could lead to the company deploying its latest models in the country.
The AI company will open the lab, which will use AI and robotics to run experiments, in the U.K. next year. It will focus on developing new superconductor materials, which can be used to develop medical imaging tech, alongside new materials for semiconductors.
British scientists will gain “priority access” to some of the world’s most advanced AI tools under the partnership, the U.K. government said in its announcement.
Founded in London in 2010 by Nobel prize winner Demis Hassabis, DeepMind was acquired by Google in 2014, but has retained a large operational base in the U.K. The company has made several breakthroughs considered crucial to advancing AI technology.
The partnership could also lead to DeepMind working with the government on AI research in areas like nuclear fusion and deploying its Gemini models across government and education in the U.K, the government said.
“DeepMind serves as the perfect example of what UK-US tech collaboration can deliver – a firm with roots on both sides of the Atlantic backing British innovators to shape the curve of technological progress,” said U.K. Technology Secretary Liz Kendall in a statement.
“This agreement could help to unlock cleaner energy, smarter public services, and new opportunities which will benefit communities up and down the country,” she said.
“AI has incredible potential to drive a new era of scientific discovery and improve everyday life,” said Hassabis.
“We’re excited to deepen our collaboration with the UK government and build on the country’s rich heritage of innovation to advance science, strengthen security, and deliver tangible improvements for citizens.”
The U.K. has been racing to sign deals with major tech companies as it tries to build out its AI infrastructure and public deployment of the technology, since the publication of a national strategy for AI in January.
Microsoft, Nvidia, Google and OpenAI announced plans to funnel over $40 billion of investment into new AI infrastructure in the country in September, during a state visit by U.S. President Donald Trump.