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Twitter has been accused of secretly “blacklisting” prominent right-wing figures in the US in order to ensure they reached a smaller audience.

High-profile right-wing individuals – such as talk show host Dan Bongino, conservative activist Charlie Kirk and anti-lockdown campaigner Dr Jay Bhattacharya – were apparently demoted by Twitter staff before it was taken over by Elon Musk.

The “blacklists”, which limited the visibility of accounts or prevented them from being featured in Twitter’s list of trending topics, have been revealed as part of the so-called Twitter Files.

The Twitter Files, which appear to come directly from Musk, feature detailed internal documents from the previous regime at Twitter, including internal messages and screenshots of administrator tools.

They have been shared with a group of right-wing journalists who share Musk’s views on free speech.

The controversial billionaire has described himself as a “free speech absolutist” fighting against a “woke mind-virus”.

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Elon Musk bought Twitter in October

How were right-wing figures ‘blacklisted’?

The documents suggest Stanford’s Dr Bhattacharya, one of a group of academics who argued COVID-19 should be allowed to spread in order to develop herd immunity, was secretly placed on a “trends blacklist”, which prevented his tweets from trending.

Right-wing talk show host Bongino was put on a “search blacklist,” meaning his tweets would not appear in search results.

According to the report, which was published on Twitter, this practice was known internally at the company as “visibility filtering”.

“Think about visibility filtering as being a way for us to suppress what people see to different levels. It’s a very powerful tool,” one senior Twitter employee told Bari Weiss, one of a group of journalists given wide-ranging access to Twitter’s internal documentation.

Another Twitter engineer said: “We control visibility quite a bit. And we control the amplification of your content quite a bit. And normal people do not know how much we do.”

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Twitter had always denied secretly demoting certain accounts, a practice sometimes known as shadow banning.

In 2018, the site’s head of legal policy and trust and head of product wrote a blog saying “we do not shadow ban”.

“And we certainly don’t shadow ban based on political viewpoints or ideology,” they added.

However, the company openly acknowledged reducing the visibility of tweets in search and trending topics.

It also ranked tweets, a practice which included demoting “tweets from bad-faith actors who intend to manipulate or divide the conversation”, a habit the blog implied was more common among right-wing figures.

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Do tech giants really own the future?

How do other platforms operate?

The practice of “blacklisting” and “whitelisting” certain users is commonplace in social media and other internet businesses such as Google or YouTube, where they are used to make sure sites surface the most relevant content.

Indeed, Musk suggested that, under his control, Twitter would use a similar technique, promoting useful tweets and demoting “negative/hate” ones.

Yet, questions have been raised about the arbitrary way these demotions and promotions are carried out.

Just this week, the board which investigates Meta found celebrities, politicians and commercial partners were being given extra leeway to break the rules on Instagram and Facebook, a practice it described as causing “real harm”.

“I hope (perhaps naively) that Musk has now set a precedent for greater transparency for future Twitter moderation and even moderation elsewhere on other platforms and news media,” said Charlie Beckett, professor of media and communications at the London School of Economics.

FILE PHOTO: Twitter CEO Jack Dorsey addresses students during a town hall at the Indian Institute of Technology (IIT) in New Delhi, India, November 12, 2018
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Ex-Twitter CEO Jack Dorsey

‘Make everything public now’

However, although the Twitter Files purport to shed a light on this murky practice, they have been criticised for offering a partial, politically-motivated view of the real picture inside the company, designed to paint a favourable picture of Musk.

“If the goal is transparency to build trust, why not just release everything without filter and let people judge for themselves? Including all discussions around current and future actions? Make everything public now,” former Twitter CEO Jack Dorsey complained to Musk on Twitter.

Musk has promised that further revelations will be coming soon.

“Most important data was hidden (from you too) and some may have been deleted,” he replied to Mr Dorsey, “but everything we find will be released”.

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Ex-Post Office head of IT says Paula Vennells ‘hoped to avoid’ inquiry – and reveals she blocked her number

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Ex-Post Office head of IT says Paula Vennells 'hoped to avoid' inquiry - and reveals she blocked her number

A former Post Office executive has said she was forced to block ex-boss Paula Vennells’ phone number after the ex-CEO called multiple times asking for help to avoid an independent inquiry into the Horizon IT scandal.

Lesley Sewell, previously the company’s head of IT, told the Post Office inquiry on Thursday that former CEO Ms Vennells had reached out to her four times between 2020 and 2021.

Ms Sewell said that she blocked Ms Vennells’ number due to discomfort with the contact.

In her witness statement to the probe, Ms Sewell said that one of Ms Vennells’ emails referenced the need to fill in memory gaps regarding Horizon and “Project Sparrow”, a committee addressing issues with forensic accountants who identified flaws in the accounting system.

“Paula contacted me on four occasions in total. I recall blocking her number after the last call as I did not feel comfortable with her contacting me,” Ms Sewell said.

“I had not spoken to Paula since I had left POL [Post Office Limited] in 2015.”

Lesley Sewell giving evidence to the Post Office inquiry. Pic: PA
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Lesley Sewell giving evidence to the Post Office inquiry. Pic: PA

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According to Ms Sewell’s testimony, former chief executive Ms Vennells said that she had “been asked at short notice” to appear before a parliamentary select committee on “all things Horizon/Sparrow and need to plug some memory gaps”.

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Ms Sewell says Ms Vennells added: “My hope is this might help avoid an independent inquiry but to do so, I need to be well prepared.”

Ms Sewell, who struggled to contain her emotions and broke down in tears while giving her oath at the start of her inquiry evidence, was offered support and breaks as needed by chairman Sir Wyn Williams.

Sir Wyn told the former executive: “Ms Sewell, I appreciate this may be upsetting for you, Ms Price will ask you a number of questions in a proper and sensible manner, but if at any time you feel you need a break, just let me know, all right?”

Lesley Sewell taking the oath at the Post Office inquiry. Pic: PA
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Lesley Sewell taking the oath at the Post Office inquiry. Pic: PA

The Post Office has faced significant scrutiny following the ITV drama Mr Bates Vs The Post Office which highlighted the Horizon IT scandal.

The faulty system led to the prosecution of more than 700 sub-postmasters between 1999 and 2015, with many still awaiting full compensation despite government announcements regarding payouts for those with quashed convictions.

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London City Airport lands FitzGerald as first female boss

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London City Airport lands FitzGerald as first female boss

London City Airport will on Thursday name its first permanent female chief executive as it targets approval of an expansion plan that would create nearly 1,500 jobs.

Sky News understands that the Docklands airport has told staff that Alison FitzGerald, who has been co-CEO since January alongside finance chief Wilma Allan, has landed the role.

Ms FitzGerald has worked at City Airport – the capital’s fourth-busiest – for more than a decade, becoming chief information officer and then chief operating officer.

London City Airport 3
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A woman wearing a face mask walks by London City Airport, which suspended its operations during the pandemic

She replaces Robert Sinclair, who left in January after six years to become boss of the High Speed 1 rail link.

The airport is owned by a consortium of Canadian pension funds and Kuwait’s sovereign wealth fund, which have backed a plan to increase its annual passenger traffic from about 6.5m to 9m.

It is appealing against Newham Council’s rejection of a planning application that would see it extend operating hours at the site, which is popular with City commuters.

The airport’s proposals include no increase in the annual number of flights and, in what it claims is a first for a UK airport, a commitment that only cleaner, quieter, new generation aircraft will be allowed to fly in any extended periods.

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The runway at London City Airport

The appeal is being reviewed by the Independent Planning Inspector.

Its change of leadership makes London City the second of the capital’s airports to name a new CEO in quick succession, following the arrival at Heathrow of Thomas Woldbye last year.

“London City delivers one of the best passenger experiences in the UK and I’m committed to building on this success even further,” Ms FitzGerald said.

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Thames Water investors to quit boards amid spectre of bailout

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Thames Water investors to quit boards amid spectre of bailout

Representatives of Thames Water’s multinational syndicate of shareholders are poised to quit as directors of its corporate entities after refusing to inject the billions of pounds of funding required to bail it out.

Sky News has learnt that a number of board members at companies connected to Kemble Water Finance, Thames’s parent, are expected to resign in the coming days.

City sources described the move as “the logical next step” after the owners of Britain’s biggest water utility said they would not commit more than £3bn to help upgrade its ageing infrastructure and shore up its debt-laden balance sheet.

A default on part of Thames Water‘s holding company debts last month has raised the prospect that the company is heading towards special administration, a form of insolvency that would effectively leave the government liable for managing a utility firm which serves nearly a quarter of Britain’s population.

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Thames Water under threat

Thames Water is owned by a group of sovereign wealth funds and pension funds from countries including Abu Dhabi, Australia, Britain, Canada and China.

A number of the investors are represented on boards which sit at various points in the group’s labyrinthine capital structure.

It was unclear on Wednesday whether Michael McNicholas, a representative of the giant Canadian pension fund Omers and who sits on the board of Thames Water Utilities Limited, was among those in the process of stepping down.

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Along with the rest of the privately owned water industry, Thames Water faces a crucial moment next month when Ofwat, the industry regulator, publishes its draft determination on companies’ five-year business plans.

The draft rulings will be subject to negotiation before final versions are published in December.

Thames Water and a spokesman for Kemble declined to comment.

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