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Front-of-house workers at leading West End theatres have told Sky News audiences have “forgotten how to behave” – claiming assaults and abuse are a common occurrence.

Agreeing to talk to us anonymously, we heard accounts of drunk audience members projectile vomiting in the auditorium, used condoms being found in the stalls, and ambulances being called to treat bleeding audience members after fights.

One theatre worker – who was fearful speaking out could cost him his job – said he was concerned that top management at some venues are putting “profit over safety”.

He told us how, despite a life-long love of theatre, his job has become intolerable after the COVID pandemic.

“I had a friend who is barely 5ft 2in punched in the face by a man who was 6ft 9in. She’s in her 20s.”

He said he was assaulted by a man who had arrived late and wouldn’t accept that he had to wait for an appropriate moment in the show to take his seat.

“I’d moved myself in front of the doors and he basically slammed me against the wall and then walked in, calling me a f****** w***** for doing my job… security pulled him out and he was made to apologise… but he was allowed to watch the show. I’ve just been assaulted and I’m shaken but that’s a common experience in the West End.”

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As well as hearing countless examples of how audience members are routinely drunk and disrespectful, another worker even showed Sky News one theatre group’s internal incident reports.

Analysis:
Audiences behaving badly: An epidemic of anti-social behaviour

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Theatregoers thrown out as crowd boos

“We have to ask people to leave probably at least once a week,” they explained.

There’s a huge amount of people that come to the theatre and it’s just a magical experience for them” we were told – “but there is this small minority of people that have forgotten how to behave”.

Workers told us how incidents are more frequent at jukebox musicals that clearly pitch their tickets at stag and hen dos – advertising “a raucous night out”.

They bring in the crowds and the crowds spend money… there are offers at the bar and it’s money after a lockdown… we’ve got to do bag checks, ticket checks, get them to their seats before the show starts and they all want to go to the bar. I’ve had bar staff being shouted at… some horrible abuse goes on.”

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London’s Shaftsbury Avenue

As an example of how little audience members seem to care, one theatre worker recounted: “I brought the person into the foyer and explained that we had received complaints about them being noisy, that they’d been vaping, to which they replied ‘So what?'”

Speaking to Sky News back in October, musical composer Stephen Schwartz – who has worked in theatre for over five decades on countless Broadway and West End hits from Godspell to Wicked – spoke of how mobile phones are becoming a real problem.

“What’s exasperating is the cell phones, people being on their phones and you want to say to them, you know, just go out in the lobby and text on your phone and let everybody else get on and watch the show!”

Read more:
Police called to ‘disturbance’ at Manchester Palace Theatre
Theatre slams abusive audience behaviour
Staff ‘fear for their safety’ after rise in anti-social behaviour

Stephen Schwartz participates in the curtain call during the 20th anniversary performance of "Wicked" on Monday, Oct. 30, 2023, at Gershwin Theater in New York. (Photo by CJ Rivera/Invision/AP)
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Composer Stephen Schwartz. Pic: AP

Theatre union BECTU recently surveyed its members about this. Some 90% of the 15,000 theatre staff who responded said they regularly witnessed bad behaviour – with half saying they were thinking about quitting as a result.

Head of BECTU, Philippa Childs, said some of the stories they heard were “quite incredible”.

“People being threatened with violence, people being told somebody would be waiting for them outside of the theatre at the end of the night… the results were really shocking and what we’ve been saying to theatres is that they need to take some action to make sure their staff are protected.”

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Audience members kicked out of theatre

While Ms Childs says it’s understandable that theatres want to make up for the earnings they lost during COVID lockdowns, she wants to “make sure theatres aren’t encouraging people to arrive tanked-up”.

She adds: “Theatres were the last to open so it’s inevitable that they want to try to claw back some of that lost revenue by selling more alcohol, but I think that is a contributing factor.”

None of the theatre owners Sky News approached wanted to comment for this piece.

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Is buying vinyl bad for the planet – and what can be done about it?

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Is buying vinyl bad for the planet - and what can be done about it?

Taylor Swift’s new album helped fuel the highest weekly vinyl sales in 30 years – but is our rediscovered love of owning records environmentally reckless?

PVC (poly vinyl chloride), the plastic from which records have traditionally been made, isn’t great for the planet, and concerns have also been raised over packaging as vinyl sales have risedn in recent years.

Rou Reynolds, frontman of chart-topping rock band Enter Shikari, believes leading artists need to shoulder some responsibility to “push forward” change.

“The bigger you are as an artist, the more influence you have, the more you can push things forward and accelerate progression,” he says.

Pic: Beth Garrabrant
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Taylor Swift’s Tortured Poets Society is leading the vinyl boom. Pic: Beth Garrabrant

In an interview with Billboard in March, Billie Eilish criticised how “wasteful it is” when “some of the biggest artists in the world” make “40 different vinyl packages”, each with “a different unique thing just to get you to keep buying more”.

“Its reasonable criticism,” says Reynolds, “but I think it’ll basically dissipate as soon as it becomes the standard to use BioVinyl, for instance – that will really take away the possibility of criticism”.

Rather than make records out of regular PVC pellets, over the last few years it has become possible to use renewable sources such as cooking oil or wood pulp.

Enter Shikari at Slam Dunk Festival North in Leeds in 2023. Pic: Graham Finney/Cover Images via AP
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Enter Shikari’s Rou Reynolds, pictured on stage in 2023, says artists need to lead the way. Pic: Graham Finney/Cover Images via AP

“Traditional vinyl is an oil-based product,” Reynolds explains. “No one really wants to support the extraction of any more fossil fuels.”

Enter Shikari now insist all their records are made using BioVinyl, and Reynolds is optimistic that if more artists make demands about what their records are made from, it would become the new norm.

“A lot of independent artists, like myself, we can light these fires, then it spreads and before you know it, it will become the industry standard.”

‘The advances are incredible’

Karen Emmanuel, Key Production Group
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Karen Emanuel, chief executive of Key Production Group, has worked in the industry for 35 years

Leading voices within vinyl production want the music industry to listen.

“Along with the Vinyl Alliance and the Vinyl Records Manufacturers Association, we’re looking at the whole manufacturing chain,” says Karen Emanuel, chief executive of Key Production, the UK’s largest broker for physical music production.

“I’ve been in the business probably about 35 years and the advances that have been made, it’s incredible. A lot of the big plastics companies, for PVC they’ve found a way replacing the fossil fuel elements [which] could mean as much as a 90% reduction in the carbon footprint of the vinyl.”

The catch, at the moment, is the cost.

“It’s a bit more expensive to manufacture but if enough people manufacture with it then the price point will come down… it’s something that we’re really trying to push people towards.”

Would fans be happy to pay more for a greener product?

Lee Jeffries, from Sonic Wax, in Leicestershire
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Lee Jeffries, from Sonic Wax, in Leicestershire, owns the world’s most expensive Motown record. Pic: Sonic Wax

Lee Jefferies, the owner of Leicestershire-based vinyl pressing plant Sonic Wax Pressing, is such a big vinyl lover, he spent £100,000 buying the world’s most valuable Motown record.

“Ultimately everything works from retail back,” he says “And with retail prices already being quite high on vinyl it’s very hard for people to have the extra money to buy biodegradable vinyl.”

But a recent survey conducted by Key Production found more than two thirds (69%) of vinyl buyers indicated they would be encouraged to buy more if the records were made with a reduced environmental impact.

The findings also revealed that the vast majority, 77%, of regular vinyl customers are willing to pay a premium for reduced impact products, signalling a significant market demand for eco-friendly alternatives.

Is there a bigger problem?

Ultimately, either the consumer, artists or labels will have to shoulder the cost if vinyl is to be made more sustainably.

But while a big old hunk of PVC might feel like the least green option, are we getting ourselves in a spin when we should also be looking in another direction?

Figures from the Recording Industry Association of America (RIAA) and International Federation of the Phonographic Industry (IFPI) put global vinyl sales for last year at about 80 million – using the IMPALA indepdent music companies association’s music emissions calculator, that works out at producing around 156k tonnes of CO2 emissions.

Read more:
UK vinyl sales at highest level since 1990
Vinyl added to typical shopping basket used in inflation calculation

If you compare that to streaming, with Spotify alone – responsible for about a third of the market – its own estimates for its global carbon emissions were 280k tonnes last year, with vast amounts of electricity being used to power its data storage servers.

For Enter Shikari’s Reynolds, the potential to make vinyl greener is exciting.

“It has the same quality, the same appearance, you really wouldn’t notice the difference, which is incredible,” he says. “I think it speaks to, you know, a lot of the time people think that the transition society is about to go through, we think we’re going to lose luxuries… but I think this is just an example of why that’s not the case.

“You know, all it takes is some thought and some adaptation, and then some adoption… it’s super exciting.”

Perhaps now it’s time for the music industry to take note.

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Dabney Coleman, actor who starred in Boardwalk Empire and 9 to 5, dies

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Dabney Coleman, actor who starred in Boardwalk Empire and 9 to 5, dies

Lily Tomlin, Morgan Fairchild and Ben Stiller have led tributes to “one-of-a-kind” actor Dabney Coleman following his death aged 92.

Coleman made his career playing comedic villains, mean-spirited bosses and villains in films including 9 to 5 and Tootsie, as well as playing Commodore Louis Kaestner in Boardwalk Empire.

Lily Tomlin, who starred alongside him in 9 To 5 with Jane Fonda and Dolly Parton, said: “We just loved him.”

In her post to X, the actress shared a photo of her character Violet Newstead dressed in a Snow White costume beside a tense-looking Coleman as her egotistical boss Franklin Hart Jr.

Morgan Fairchild, who starred in Falcon Crest and Friends, described Coleman as a “great one”.

“So very sorry to hear of the death of the wonderful #DabneyColeman”, she wrote on X alongside a black and white photo of them together.

“We went out for a bit in the ’80s and I adored him. This town has lost one of a kind!”

Coleman “took his last earthly breath peacefully and exquisitely” in his Santa Monica home on Thursday, his daughter said in a statement on Friday on behalf of the family.

“My father crafted his time here on Earth with a curious mind, a generous heart and a soul on fire with passion, desire and humour that tickled the funny bone of humanity”, she said.

“As he lived, he moved through this final act of his life with elegance, excellence and mastery.”

Actor Dabney Coleman in Los Angeles in 1989. Pic: AP
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Coleman in 1989. Pic: AP

Ben Stiller, Zoolander and Meet The Parents actor, praised Coleman for paving the way for character actors.

“The great Dabney Coleman literally created, or defined, really – in a uniquely singular way – an archetype as a character actor.

“He was so good at what he did it’s hard to imagine movies and television of the last 40 years without him.”

Dabney Coleman with Lily Tomlin, Dolly Parton and Jane Fonda in 1980 Credit: Ralph Dominguez/MediaPunch/IPX
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Coleman with Lily Tomlin, Dolly Parton and Jane Fonda in 1980 Credit: Ralph Dominguez/MediaPunch/IPX

Read more from Sky News:
Presenter says she was assaulted by Rolf Harris on Blue Peter
Girls Aloud kick off reunion tour dedicated to late bandmate

Coleman starred in a number of films and TV series in the 1960s, then made his breakthrough as a corrupt mayor in the satirical soap opera Mary Hartman, Mary Hartman, in 1976.

His film credits include a computer scientist in WarGames, Tom Hanks’ father in You’ve Got Mail and a chief firefighter in The Towering Inferno.

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He won a best actor Golden Globe for The Slap Maxwell Story and an Emmy for best supporting actor in Peter Levin’s 1987 legal drama Sworn To Silence.

Coleman also won two Screen Actors Guild Awards as part of the cast of crime drama Boardwalk Empire and received Emmy and Golden Globe nominations for his starring role in the NBC sitcom Buffalo Bill.

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Yvette Fielding says she was assaulted by Rolf Harris on Blue Peter and left alone with Jimmy Savile

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Yvette Fielding says she was assaulted by Rolf Harris on Blue Peter and left alone with Jimmy Savile

Blue Peter’s youngest ever presenter has claimed disgraced entertainer Rolf Harris sexually assaulted her when she was a teenage host of the children’s show.

Yvette Fielding, who joined the long-running BBC programme aged 18, told the Sun newspaper how the paedophile predator squeezed and patted her bottom after finding herself alone with him in a TV studio.

The now 55-year-old also recalled an uncomfortable experience with “grotesque” Jimmy Savile, who was later revealed to be one of Britain’s most prolific sex offenders.

Fielding has questioned the role of the BBC in allowing their behaviour, arguing people in the industry “must have known”.

Fielding in 1987. Pic: John Gooch/Shutterstock
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Fielding joined Blue Peter in 1987. Pic: John Gooch/Shutterstock

She became a Blue Peter presenter in 1987 and left five years later, going on to host a string of BBC programmes including The Heaven And Earth Show, The General and City Hospital.

Recounting the incident with Harris, she said: “It was very confusing and shocking – just bizarre to think Rolf Harris was squeezing and patting my bottom and I am standing there, thinking ‘I don’t know what to do’.

“Other people in the industry must have known what he was like and you left me alone in the studio with him.

“That shouldn’t have happened. I must have been 18 or 19.

“I think a lot of them did know.”

Yvette Fielding. Pic: PA
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The presenter says the Harris incident ‘shouldn’t have happened’. Pic: PA

Read more on Sky News:
Video appears to show Sean Combs assaulting singer in 2016

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Harris was a household favourite for decades before his dramatic downfall after being convicted of a string of indecent assaults against young girls.

Stripped of his honours, he died of neck cancer and old age in May last year, aged 93.

Jimmy Savile pictured in 2004
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Jimmy Savile was ‘grotesque’. Pic: PA

He was also known to be associated with Savile, who managed to conceal his crimes until after his death in 2011.

On her meeting with the late depraved DJ, Fielding told the Sun: “He took my hand and started stroking it. ‘Look into my eyes’, he said, ‘And tell me what you’re thinking’.”

“He was grotesque,” she added.

“I just don’t understand why the BBC allowed him to get away with that for as long as he did.”

Savile worked for much of his career at the BBC presenting programmes including Top Of The Pops and Jim’ll Fix It.

The BBC has been contacted for comment.

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