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The BBC has apologised to the family involved in the Huw Edwards scandal over the way it handled their complaint.

The BBC faced accusations it did not respond quickly enough to complaints from the family of a young person, after it took seven weeks for allegations of inappropriate behaviour to be put to Edwards.

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Pic: BBC

Edwards, who was the BBC’s highest-earning newsreader, was accused of paying a teenager thousands of pounds for sexually explicit photos.

In July 2023 the BBC commissioned a review of its non-editorial complaints policies and processes, which promised to “assess how some complaints are red-flagged up the organisation”.

He also ordered an additional “factfinding investigation”.

Now, seven months later, the report has found there was a need for “greater consistency” in how complaints at the corporation are processed, and revealed that the initial complaint about Edwards was not logged on the relevant case management system so could not be seen by senior figures.

The report also highlighted that there was no documented process for contact and follows-ups with the complainant, so when attempts to make contact were unsuccessful, the course of action was not clear.

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‘We accept the process improvements in full’

Commenting on the review, published today, Leigh Tavaziva, the BBC Group Chief Operating Officer said: “Although our existing processes and systems are, on the whole, working effectively, this review shows that we need to join them up better to ensure no matter how a non-editorial complaint comes into the BBC it is escalated swiftly, when needed, and dealt with by the right people.

“Where the review identifies process improvements we accept those in full, and we are delivering on an action plan with a number of enhancements already in place.

“The report identifies specific process shortcomings in the presenter case. The initial complaint in this case was not escalated quickly enough to senior management and we have apologised to the complainant for this.”

The report, which was led by Ms Tavaziva and carried out by Deloitte, also found that some employees felt nervous about raising a complaint with the BBC, particularly if it was about a more senior member of staff or a high profile figure.

Additionally it suggested the BBC make “better use of technology” to give a full picture of each complaint across all teams dealing with them.

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‘We have been in touch with the complainant,’ says BBC director-general

Around a week after news of the allegations against Edwards broke, BBC director-general Tim Davie and other BBC bosses were questioned in parliament at a pre-arranged Lords Communications Committee session.

‘Not bring the BBC into disrepute’ clause

At the time Mr Davie said: “We have been in touch with the complainant, we want to be engaged and appropriately listening and understanding their concern”.

He was also asked about holding the BBC’s high-paid talent to account, responding: “I think the history of this industry is such that we should all be concerned and appropriately diligent around the abuse of power by people in powerful positions.

“You need to ensure that you’re very, very clear on what your expectations are culturally, as well as the policy.”

He went on to say he was “proud” of the corporation’s code of conduct and values, calling the whistleblowing process by which staff can confidentially report concerns to an external support at work line “a safe place”.

He also confirmed to peers that high-profile presenters at the corporation have a clause in their contract about not bringing the BBC into disrepute.

Original allegations

Allegations that Edwards paid a teenager more than £35,000 for sexually explicit photos were first published in The Sun on Friday 7 July. The paper did not name him at the time.

Five days later, the Metropolitan Police said they did not believe any criminal activity had taken place and would be taking no further action.

In a letter to BBC News, the young person at the centre of the Edwards controversy said via lawyers nothing inappropriate or unlawful happened with the then unnamed presenter.

Following intense speculation over the identity of the BBC presenter, Edwards’ wife, Vicky Flind, confirmed him as the man at the centre of the allegations.

In a statement, she said he was “suffering from serious mental health issues” and was “receiving in-patient hospital care”.

Edwards has been absent from screens since the story first broke.

As the face of BBC News At 10, the 62-year-old has previously led election night coverage, and broke the news of Queen Elizabeth II’s death. He was last on air on Wednesday 5 July, covering the King’s visit to Scotland.

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Angelina Jolie on her legacy, family and new film Maria

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Angelina Jolie on her legacy, family and new film Maria

Angelina Jolie says although she appreciates being an artist, she would prefer for her legacy to be “a good mother” and to be known for her “belief in equality and human rights”.

The Oscar-winning actress stars as Maria Callas in the new Pablo Larrain film about the opera singer’s life.

Pic: StudioCanal
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Pic: StudioCanal

She has called Maria “the hardest” and “most challenging” role she has had in her career and put months of preparation into immersing herself into the world of opera.

Jolie, who recently reached a divorce settlement with actor Brad Pitt, told Sky News: “To be very candid, it was the therapy I didn’t realise I needed. I had no idea how much I was holding in and not letting out.

“So, the challenge wasn’t the technical [side of opera], it was an emotional experience to find my voice, to be in my body, to express. You have to give every single part of yourself.”

The biopic combines the voice of the Maleficent actress with recordings of Maria Callas.

Jolie believes it “would be a crime to not have [Callas’] voice through this because, in many ways, she is very present in this film”.

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Who was Maria Callas?

Born in New York in 1923, Maria Callas was the daughter of Greek immigrants who moved back to Athens at the age of 13 with her mother and sister.

After enrolling at the Athens Conservatory, she made her professional debut at 17 and went on to become one of the most famous faces of opera, travelling around the world and performing at Covent Garden in London, The Met in New York and La Scala in Milan.

Callas’s final operatic performance took place at Covent Garden in 1965 when she was 41 but she continued to work conducting master classes at Juilliard School, doing concert tours and starring in the 1969 film Medea.

Written by Peaky Blinders creator Steven Knight, Maria focuses on the artist’s final years in the 1970s when she moved to Paris and disappeared from public view.

She died on 16 September 1977 at the age of 53.

Pic: StudioCanal
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Pic: StudioCanal

Jolie on changing motivations as an actor

Maria follows the life of an artist fully consumed by the art she creates and even remarks that “happiness never developed a beautiful melody”.

Reflecting on her own life in the spotlight, Jolie said she noticed her own career motivations change over the years.

“There’s this kind of study of being human that we do when we create, and we communicate with an audience because our work is not in isolation – it’s a connection.

“I think when I was younger, I had different questions about being human and different feelings and now as I’ve gotten older, I understand some things and now I have different questions.

“It’s a matter of life, right? And so maybe that’s interesting that this now is a character really contemplating death and really contemplating the toll of certain things in life that I, of course, couldn’t have understood in my 20s”.

Jolie at the New York Film Festival in September with three of her children (L-R) Pax, Zahara and Maddox. Pic: AP
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Jolie at the New York Film Festival in September with three of her children (L-R) Pax, Zahara and Maddox. Pic: AP

A family affair

Two of Jolie’s children, Maddox and Pax, took on production assistant roles during the filming of Maria and witnessed their mother perform opera for the first time in public.

She says the film allowed them to create new experiences together and for her children to see her approach to playing a difficult role.

“Everyone in my home, we all give each other space to be who we are and we’re all different.

“I’m the mom, but I’m also an artist and a person and so my family has been very kind and gives me their understanding. They make fun of me, and they support me and just as you’d hope it would be.”

She adds: “When you play somebody who is dealing with so much pain, it’s very important to come home to some kindness.”

Maria is in cinemas now.

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Sam Moore, who sang Soul Man in the duo Sam & Dave, dies

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Sam Moore, who sang Soul Man in the duo Sam & Dave, dies

Sam Moore, who sang Soul Man and other 1960s hits in the legendary Sam & Dave duo, has died aged 89.

Moore, who influenced musicians including Michael Jackson, Al Green and Bruce Springsteen, died on Friday in Coral Gables, Florida, due to complications while recovering from surgery, his publicist Jeremy Westby said.

No additional details were immediately available.

Moore was inducted with Dave Prater into the Rock and Roll Hall of Fame in 1992.

This breaking news story is being updated and more details will be published shortly.

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Tom Holland and Zendaya’s engagement confirmed by Spider-Man actor’s dad

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Tom Holland and Zendaya's engagement confirmed by Spider-Man actor's dad

Tom Holland’s dad has confirmed his son’s engagement to Zendaya – revealing how the 28-year-old meticulously planned the proposal.

Zendaya, also 28, sparked engagement rumours when she attended last Sunday’s Golden Globes wearing a sparkling diamond on her ring finger.

Neither star has publicly addressed the rumours but Tom’s comedian father, Dominic Holland, has now confirmed the pair are set to wed.

He wrote in a post on his Patreon account: “Tom, as you know by now was very incredibly well prepared. He had purchased a ring.

“He had spoken with her father and gained permission to propose to his daughter.”

“Tom had everything planned out… When, where, how, what to say, what to wear,” he added.

Zendaya arrives at the 82nd Golden Globes.
Pic: Invision/AP
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Zendaya arrived at the Golden Globes with a noticeable piece of new jewellery. Pic: Invision/AP

Dominic also noted that while most men worry about being able to afford an engagement ring, he suspects his actor son was “more concerned with the stone, its size and clarity, its housing, which jeweller”.

Tom and Zendaya met on the set of Spider-Man: Homecoming in 2016, when they played the titular hero and his love interest MJ, respectively. Their romance was confirmed in 2021.

In his post, Tom’s father admitted fears over whether being in the spotlight could put a strain on the couple’s relationship.

He wrote: “I do fret that their combined stardom will amplify their spotlight and the commensurate demands on them and yet they continually confound me by handling everything with aplomb.”

“And even though show business is a messy place for relationships and particularly so for famous couples as they crash and burn in public and are too numerous to mention […] yet somehow right at the same time, I am completely confident they will make a successful union.”

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Zendaya rose to fame after landing a role in Disney sitcom Shake It Up, and became a household name after starring in Euphoria.

Holland – who has starred in three Spider-Man films opposite his now-fiancée – made his stage debut in Billy Elliot the Musical in 2008.

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