A former SONDORS employee has revealed new details regarding the Metacycle electric motorcycle sold by the now-defunct SONDORS e-bike company, describing the project as “a freight train wreck turned into a dumpster fire.”

The Metacycle was the first motorcycle built and sold by SONDORS, a company that had previously built budget-priced electric bicycles.

The Metacycle made waves upon its unveiling in early 2021, both for its novel design and the shockingly low price for a supposedly highway-capable electric motorcycle at just US $5,000.

However, after a series of mismanagement issues and amid accusations of fraudulent business practices, the company was effectively closed and forced into receivership in late 2023. The closure occurred shortly after Electrek exposed the first images of warehouses full of thousands of SONDORS Metacycles sitting unpaid at the Chinese factory that had been contracted to build the bikes.

It is unclear how many Metacycles were delivered to customers, but import records put the number at likely between 1,400 to 1,500 units. At multiple points, SONDORS had claimed to have deposits or full pre-payments from customers for several thousand more Metacycle orders.

Former SONDORS Director of Project Management and Engineering Bill Ruehl recently shared a number of alarming revelations about both the bike and the company during an appearance on The ITC Show podcast.

Bill joined SONDORS after spending nearly 8 years at Zero Motorcycles, where he served as Director of Prototype and Test. His hiring came as SONDORS added several key additions from the automotive and motorcycling industries, including from companies such as Zero, Ducati, and Tesla.

Bill has a long history as an engineer working with electric motorcycle designs and a rider himself. While the Metacycle was already designed and had begun making deliveries before Bill joined the company, he explained that he quickly assumed a role that dealt in large part with solving the rapidly increasing issues discovered in the motorcycle.

“I took it upon myself to learn the nuances of this vehicle as quickly as I could,” Bill explained. “So it was regular calls with the factory. It was regular involvement in doing forensic involvement on failures, going to customers and looking at their problems.”

According to Bill, the issues proved to be widespread, covering everything from technical concerns to business practices and even road legality. On the technical side, the bike’s speed controller, which is essentially the brain of an electric motorcycle responsible for delivering power from the battery to the motor, would often fail due to poor components and construction. On the business side, the company had a tendency to skirt importation tariffs through improper classifications. And during homologation, major issues were overlooked that would render the bike non-street legal.

In the US, all motor vehicles operated on public roads must conform to regulations compiled in the Federal Motor Vehicle Safety Standards (FMVSS). Motorcycles have specific design requirements relating to their design, operation, and manufacturing.

The process of homologation refers to preparing and approving a vehicle to meet applicable regulations for sale in a certain market.

Unlike in Europe, the US does not have type approval, where the government or an appointed body inspects and certifies vehicles as road-worthy. Instead, the US uses a system known as self-certification, in which manufacturers are responsible for verifying that they have indeed met or exceeded federal regulations for homologation.

“If you don’t meet those requirements, basically you can’t sell your product for use on US roads, so it becomes unregisterable,” Bill explained. “And there were a lot of issues with the Metacycle. In fact, if you were to hold a gun to my head and ask me if it was legitimately homologated, it was not. There were shortcuts that were taken. The biggest one of these is that the braking system, by FMVSS definition, is not suitable for a vehicle called a ‘motorcycle’ on US roads.”

Bill explained that each time he attempted to raise these concerns, he was pushed aside. “I was told to be quiet, and not repeat this anymore.”

While many riders were able to register their Metacycles at their local DMVs, this was not always straightforward or even possible. Several states would not allow the motorcycles to be registered. And even for those that were registered successfully, the registration is not an indication that the vehicle is actually street legal, but merely that the DMV permitted the application to be processed. Several riders reported having to make multiple attempts on successive days before a DMV worker accepted and filed their registration application.

Another key issue the Metacycle encountered was a high controller failure rate due to poor MOSFET selection and implementation, which Bill attributed to cost-saving measures at the controller manufacturer. The failure tends to occur under heavy loading, such as hill climbing and other high-power scenarios.

The problem doesn’t affect all Metacycles and depends on how well the multiple MOSFET chips in the controller are paired to each other, which is essentially random luck without a process for evaluation during the controller manufacturing stage.

“There are good Metacycles out there. I’m not trying to say that all Metacycles are bad and all Metacycles have this controller issue, but many of them do,” he added.

Bill had choice words for several other components on the bike, including the Metacycle’s security system.

“Honestly, I believe that the security system they used on the Metacycle was probably the worst thing ever unleashed on the American public.”

Bill attributed the many problems at SONDORS to its leadership, namely the company’s founder and CEO Storm Sondors.

“I will say there were a lot of people behind the scenes at SONDORS who were really trying hard to make a difference. They were not all Storm. But the problem is when you have an individual like Storm at the head of a company like that, the lies and the BS trickle down.”

After SONDORS closed and the company entered receivership, Bill decided to put his experience with the bike to use in helping owners who need support or spare parts. He now consults by appointment and is currently working with the former Metacycle factory in China to hopefully provide original Metacycle equipment to owners.

Velotric’s electric bikes stand out from all the other electric bike makers for more than just their eye-catching colors. Underneath that paint you’ll find a number of major differences. Everything from component selection, design choices, embedded technology, and a lot more helps to create a unique and high-performing electric bike that separates itself from the competition. Let’s take a closer look at the new Velotric Discover 2 to see just what goes into these premium e-bikes.

Velotric gets UL certification for the battery and bike

This is incredibly important because UL certification is the gold standard for e-bike safety these days. Not only does Velotric go directly to Underwriter Laboratories for the testing and certification, unlike others that often use third-party tests, but both the battery and the entire e-bike received separate testing and UL certifications. You can actually look it up and find their published UL certifications, which can’t be said for most e-bike companies.

The battery is certified to UL 2849 and the entire e-bike’s drive system is certified to UL 2271. That means the motor, controller, charger, electrical system, and battery pack are all UL-certified.

As more cities and states require UL certification for e-bikes to be legally sold, having this important level of testing already secured is a major advantage.

Proprietary drive system – investing where it matters

A lot of e-bike makers simply pull various components off a shelf and assemble them onto a frame selected from a catalog. Velotric is different.

The company builds its e-bikes using proprietary systems like the powertrain to ensure that it is the highest quality and offers the best performance possible. That’s not something you can get when simply selecting parts à la carte like many others.

Velotric has its own manufacturing team and has 42 utility patents and counting (plus more design patents and software copyrights), meaning they develop their own gear to ensure it all works together properly and provides the performance that riders demand. That’s a big part of the secret behind how Velotric’s Discover 2 and other e-bikes in its lineup can offer more torque and longer range compared to other electric bikes with the same specs.

It’s also an important aspect to ensure timely deliveries. By controlling its own supply chain, Velotric averages just 85 days total compared to the industry average of 150-180 days. That means you get better-designed e-bikes delivered more quickly! And with over 500 partner stores, those bikes show up where you can actually test ride them or return for support when you need it.

Bead welded frame that is hand-finished

When you see as many electric bike frames as we do each week, you notice the small details and differences that might slip by an untrained eye. Welding quality is one of them, and it’s an area where Velotric excels.

On the Discover 2’s own in-house designed frame, the Velotric team uses quality hand-finished bead welding for smooth and strong construction.

We’ve seen some shady weld jobs on other e-bikes, and we’ve even seen multiple e-bikes break in half under normal commuter usage. So Velotric’s assistance on quality welding on a purpose-designed frame is a major safety benefit that will ensure long-lasting, good-looking e-bikes that can withstand the test of time.

The attention to detail in quality manufacturing might also explain how they can offer a two-year warranty when many e-bike companies offer just half of that.

Included battery handle

This might sound like a small feature, but it makes a big difference. When you carry an e-bike battery around, having a convenient and secure handle is about more than comfort, it’s also a safety feature. Most e-bikes have bulky batteries without any good way to carry it other than gripping around the entire chunky battery shell. But the Velotric Discover 2 has a built in handle that folds away when you battery is installed but lifts up to give you a convenient way to carry it with just a few lazy fingers.

It’s another great example of taking the time to design and include small but important features that help differentiate the bike from others that haven’t been able to match Velotric’s attention to detail.

The Velotric Discover 2 is surprisingly waterproof!

This might sound strange, but you can actually toss the Velotric Discover 2 battery into a tub of water and it will be fine! The battery is IPX7 rated, which means it can withstand being submerged in over three feet of water!

In fact, the company demonstrated that feature by putting the battery in a washing machine for an entire cycle!

The rest of the bike is nearly as waterproof, carrying an IPX6 rating. That means you can pressure wash it without any issues.

If you read the fine print on most e-bikes, they explicitly warn against pressure washing and may even void your warranty if you use a pressure washer. But Velotric actually encourages it because the Discover 2 is designed to withstand high pressure water jets, making it easier to clean it after a dirty ride. And even if you never plan to pressure wash your e-bike, it sure does give us some nice peace of mind to know that getting caught in a rain storm won’t have any negative effects on the bike!

Peak performance that you can really feel

A lot of electric bikes claim to have 750W motors, but that’s often a “peak rating”, meaning the motor is actually more like a 500W motor that is capable of short bursts of 750W. But with the Velotric Discover 2, you’re getting a true 750W continuous-rated motor. That means the peak rating is actually much higher, allowing the motor to do bursts of power up to 1,100W. For anyone who enjoys strong acceleration or needs to climb big hills, that’s the kind of power you want!

And speaking of hill climbing, the 75Nm of torque found in the motor is a big part of flattening those hills. While many electric bikes struggle to climb steeper hills, the Velotric Discover 2’s torquey motor eats hills for breakfast.

Don’t believe me? Consider that the Discover 2 is rated to tow 880 lb (400 kg) of weight, showcasing just how powerful it truly is!

Tested tougher than necessary

Standard e-bike torture tests usually involve loading a bike with a certain amount of weight on a test machine and then running it for a certain number of miles. But Velotric prefers to exceed those standards so that they know the bike can truly last longer than the competition.

The standard ISO-4210 testing protocol provides a series of tests to confirm the safety and robustness of a bike, but Velotric doesn’t use the normal values for the test. Instead, they increase them to 150% of the test standards, turning the torture test into an even more torturous test.

While nearly every other company settles for the minimum standard, Velotric voluntarily raises the bar to test their e-bikes at 50% tougher conditions. Not only does it result in stronger bikes designed to handle anything thrown their way, but it also speaks to the company’s ethos, designing and building e-bikes that riders can trust to overcome the unexpected.

More PAS levels for more pedaling options

Having a torque sensor is a nice feature, and the Discover 2’s torque sensor provides comfortable, responsive, and natural feeling pedal assist for riders who enjoy feeling like they’re part of the pedaling experience. But Velotric goes beyond merely including a torque sensor, and has included an unprecedented 15 levels of PAS (pedal assist system) settings, meaning riders will have a lot more variation to choose from. It’s all right there on the brightly-lit color LCD screen, making it easy to choose your optimum assist level.

Whether you’re looking for a relaxing and easy cruise along the beach or you want a fast workout ride that has you sweating by the end, you can find it in the Discover 2’s wide range of PAS levels. There are even other nice features like the included cruise control so you can set your desired speed and then forget about it!

Sure, it’s nice to have the throttle there for times when you just want to fly along without pedaling and quickly increase speed at a moment’s notice. But for the other times when an easy-going pedal ride is what you’re after, that torque sensor combined with the unprecedented 15 levels of pedal assist settings make the pedal experience so much nicer than any other commuter or recreational e-bike on the market.

Serious suspension designed with quality in mind

Quality suspension makes a major difference. If you’ve ever tested a budget bike with a loud, clickity-clackity front fork, you’ve experience cheap suspension. It doesn’t feel very good because it isn’t designed to truly absorb bumps and road vibration the way a true hydraulic suspension fork does.

The Velotric Discover 2 features a quality hydraulic suspension fork with 80 mm (over three inches) of travel. Whether you’re staring down a speed bump, pot hole, branch across the road, or any other obstacle in your path, this is the kind of suspension you want to actually protect your bike and body from the bruising bumps along the way.

Apple FindMy integration

In a perfect world, we’ve never need to worry about protecting our e-bikes from going missing. But until then, having a built-in tracking device is the best chance you’ll ever have of getting your e-bike back in a case of theft.

Apple’s FindMy technology is the leading low-cost tracking solution that uses a network of hundreds of millions of phones, computers, and other Apple products to wireless transmit AirTag tracker locations. Devices like the Velotric Discover 2, which have the hardware found in AirTags built into their own design, make use of that network to protect the device with constant tracking ability. We still recommend a good lock, but if your e-bike some how goes missing, the Apple FindMy technology included in Velotric’s e-bikes can show you or the police exactly where it’s now sitting.

Or, you know, you can also use it if you forget where you parked!

Attention to detail makes the difference

There is so much about an e-bike that impacts its ride and ownership experience. Power and speed are nice, but all the other little things truly affect how the bike feels, rides, and fits into your life.

Velotric obviously took the time to consider those important differences and design them into the Discover 2 and many of the company’s other new models of e-bikes. In the end, that makes a huge difference when comparison shopping between a field of electric bikes that all claim to offer similar speeds, power levels, and prices.

When it comes time to make a decision, the bikes that offer all the other features that improve longevity, comfort, safety, and security, those are the ones that truly stand out!

You can learn more at the company’s website and use the promo code electrekv1rv60 to get $60 off your new e-bike!

Tesla is now offering heavily discounted 0.99% financing on Model Y for a limited time in an attempt to boost orders.

For the past year, Tesla CEO Elon Musk has mostly blamed the company’s demand issues on high interest rates.

Most people buy new vehicles with loans and the 5 to 7% interest rates are currently adding thousands of dollars to the cost of any new vehicle.

Last month, Tesla brought 0% loans to China in an attempt to boost sales in the critical auto market.

Now, Tesla is doing something similar in the US with the announcement of a new 0.99% APR financing product for Model Y until May 31:

Here are the terms on Tesla’s website with a $4,250 down payment and 72 month-loan:

For the new Model Y Long Range RWD, it comes down to monthly payments of $603 before incentives.

If you are eligible for the Federal Tax Credit (single income $150,000 or under, or $300,000 for joint-fillers), your monthly payment will be just $499. That’s all before gas savings if you are coming from a gas car.

Electrek’s Take

People have been arguing that Tesla should cover the difference in interest rates in financing rather than slash prices, and it looks like the company is finally resorting to that.

A 0.99% APR loan is near free cash. It’s attractive to many. Between $500 and $600 a month for the best-selling vehicle in the world, which also happens to be electric.

Not a bad deal. I think that might enable Tesla to come up with more end-of-quarter incentives this quarter.