The BBC has apologised to the family involved in the Huw Edwards scandal over the way it handled their complaint.
The BBC faced accusations it did not respond quickly enough to complaints from the family of a young person, after it took seven weeks for allegations of inappropriate behaviour to be put to Edwards.
Image: Pic: BBC
Edwards,who was the BBC’s highest-earning newsreader, was accused of paying a teenager thousands of pounds for sexually explicit photos.
In July 2023 the BBC commissioned a review of its non-editorial complaints policies and processes, which promised to “assess how some complaints are red-flagged up the organisation”.
He also ordered an additional “factfinding investigation”.
Now, seven months later, the report has found there was a need for “greater consistency” in how complaints at the corporation are processed, and revealed that the initial complaint about Edwards was not logged on the relevant case management system so could not be seen by senior figures.
The report also highlighted that there was no documented process for contact and follows-ups with the complainant, so when attempts to make contact were unsuccessful, the course of action was not clear.
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‘We accept the process improvements in full’
Commenting on the review, published today, Leigh Tavaziva, the BBC Group Chief Operating Officer said: “Although our existing processes and systems are, on the whole, working effectively, this review shows that we need to join them up better to ensure no matter how a non-editorial complaint comes into the BBC it is escalated swiftly, when needed, and dealt with by the right people.
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“Where the review identifies process improvements we accept those in full, and we are delivering on an action plan with a number of enhancements already in place.
“The report identifies specific process shortcomings in the presenter case. The initial complaint in this case was not escalated quickly enough to senior management and we have apologised to the complainant for this.”
The report, which was led by Ms Tavaziva and carried out by Deloitte, also found that some employees felt nervous about raising a complaint with the BBC, particularly if it was about a more senior member of staff or a high profile figure.
Additionally it suggested the BBC make “better use of technology” to give a full picture of each complaint across all teams dealing with them.
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‘We have been in touch with the complainant,’ says BBC director-general
Around a week after news of the allegations against Edwards broke, BBC director-general Tim Davie and other BBC bosses were questioned in parliament at a pre-arranged Lords Communications Committee session.
‘Not bring the BBC into disrepute’ clause
At the time Mr Davie said: “We have been in touch with the complainant, we want to be engaged and appropriately listening and understanding their concern”.
He was also asked about holding the BBC’s high-paid talent to account, responding: “I think the history of this industry is such that we should all be concerned and appropriately diligent around the abuse of power by people in powerful positions.
“You need to ensure that you’re very, very clear on what your expectations are culturally, as well as the policy.”
He went on to say he was “proud” of the corporation’s code of conduct and values, calling the whistleblowing process by which staff can confidentially report concerns to an external support at work line “a safe place”.
He also confirmed to peers that high-profile presenters at the corporation have a clause in their contract about not bringing the BBC into disrepute.
Original allegations
Allegations that Edwardspaid a teenager more than £35,000 for sexually explicit photos were first published in The Sun on Friday 7 July. The paper did not name him at the time.
In a letter to BBC News, the young person at the centre of the Edwards controversy said via lawyers nothing inappropriate or unlawful happened with the then unnamed presenter.
In a statement, she said he was “suffering from serious mental health issues” and was “receiving in-patient hospital care”.
Edwards has been absent from screens since the story first broke.
As the face of BBC News At 10, the 62-year-old has previously led election night coverage, and broke the news of Queen Elizabeth II’s death. He was last on air on Wednesday 5 July, covering the King’s visit to Scotland.
The rapper Ghetts, who allegedly caused the death of a man in a hit-and-run collision, is facing further charges.
The rapper was charged at the end of last month after a 20-year-old died in a road incident in northeast London.
The musician, whose real name is Justin Clarke-Samuel, initially faced a single count of causing the death of Yubin Tamang by dangerous driving.
He now faces two further charges of driving dangerously before and after the collision on 18 October.
It is alleged he drove dangerously in Tavistock Place, in the Bloomsbury area of central London, and on other roads in the borough of Camden, north London.
The collision with Mr Tamang occurred in Redbridge Lane, Ilford, at 11.33pm on 18 October, the Met Police said. Clarke-Samuel is accused of failing to stop after his BMW hit the victim.
Mr Tamang died on 20 October.
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Clarke-Samuel allegedly continued to drive dangerously in Worcester Crescent, Redbridge, on the journey back to his home in King’s Avenue, Woodford, east London.
The black BMW, which is allegedly registered and insured in the defendant’s name, was said to have suffered significant damage.
The rapper has been in custody since a preliminary appearance at Barkingside Magistrates’ Court on 27 October.
Jimmy Cliff, a musical artist who helped bring reggae to an international audience, has died aged 81.
Known for hits including You Can Get It If You Really Want, The Harder They Come, and Many Rivers To Cross, his career spanned six decades.
Image: Cliff performing on the Pyramid Stage, at the Glastonbury Festival in 2003. Pic: PA
His wife, Latifa Chambers wrote on Instagram: “It’s with profound sadness that I share that my husband, Jimmy Cliff, has crossed over due to a seizure followed by pneumonia.
“I am thankful for his family, friends, fellow artists and coworkers who have shared his journey with him.
“To all his fans around the world, please know that your support was his strength throughout his whole career. He really appreciated each and every fan for their love.”
Thanking the medical staff who helped during his illness, she added: “Jimmy, my darling, may you rest in peace. I will follow your wishes.”
Signed by his wife, and two of his children, Latifa and Lilty, the statement concluded: “We see you Legend.”
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Tributes to the singer included those from Jamaican Prime Minister Andrew Holness, calling him “a true cultural giant whose music carried the heart of our nation to the world… Jimmy Cliff told our story with honesty and soul. His music lifted people through hard times, inspired generations, and helped to shape the global respect that Jamaican culture enjoys today.”
UB40 star Ali Campbell, who covered Cliff’s song Many Rivers To Cross in 1983, also paid tribute, saying he was “absolutely heartbroken to hear about the passing of a Reggae forefather” in a post on X.
Campbell also called Cliff “a pillar of our music, and one of the first to carry reggae out into the world”.
Image: Jimmy Cliff (L) stands with Wyclef Jean at his Rock and Roll Hall of Fame induction in 2010. Pic: Reuters
A legend of music and screen
A two-time Grammy-winning artist, Cliff was awarded the Jamaican Order of Merit in 2003, the highest honour in the arts and sciences, from the Jamaican government.
Over the years, he would work with stars including the Rolling Stones, Sting, Elvis Costello, Annie Lennox, Paul Simon and Wyclef Jean.
He was inducted into the Rock and Roll Hall of Fame in 2010.
A prolific writer, frequently expressing his humanitarian views through his work, his 1969 track Vietnam was reportedly described by Bob Dylan as “the best protest song” he had ever heard.
Cliff was also well known for cover versions of songs, including Johnny Nash’s I Can See Clearly Now, which appeared on the soundtrack of the 1993 movie Cool Runnings, and Cat Stevens’ Wild World.
He twice performed on high-profile US chat show Saturday Night Live.
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An actor and a musician, as well as singing the title track of 1972 cult classic The Harder They Come, Cliff also starred in it.
One of the first major commercial releases to come out of Jamaica, the movie is credited with bringing reggae to the world, as well as showing a grittier and more realistic side to the country.
During this time, Cliff’s fame rivalled Bob Marley as the reggae’s most prominent artist.
The storyline, which revolved around Cliff’s character, Ivan, moving to Kingston, Jamaica, to make it as a musical superstar, had parallels with his own.
Image: Cliff at the MOBO (Music of Black Origin) Awards at the London Arena in London’s Docklands in 2002. Pic: PA
‘Hurricane Hattie’
He was born James Chambers, during a hurricane, on 30 July 1944, in St James Parish, northwestern Jamaica.
In the 1950s, he moved with his father from the family farm to Kingston, determined to succeed in the music industry.
He began writing as Jamaica was gaining its independence from Britain, and as the early sounds of reggae – first called ska – were being developed.
At just 14, he became nationally famous for the song Hurricane Hattie, which he had written himself.
Cliff would go on to record over 30 albums and perform all over the world, including in Paris, in Brazil and at the World’s Fair, an international exhibition held in New York in 1964.
The following year, Island Records’ Chris Blackwell, the producer who launched Bob Marley And The Wailers, invited Cliff to work in the UK.
Image: Jimmy Cliff during the Love Supreme Jazz Festival in 2019. Pic: Shutterstock
‘I still have many rivers to cross!’
Speaking about his burning passion for life during a 2019 interview, when the star had begun losing his sight, Cliff said: “When I’ve achieved all my ambitions, then I guess that I will have done it and I can just say ‘great’.
“But I’m still hungry. I want it. I’ve still got the burning fire that burns brightly inside of me – like I just said to you. I still have many rivers to cross!”
Cliff’s last studio album, Refugees, made with Wyclef Jean, was released in 2022, and the singer said he wrote the title track “due to emotional feelings towards freedom taken away from human beings”.
A woman has been charged with fraud offences over the alleged sale of Oasis tickets.
Rosie Slater has been charged with 11 counts of fraud by false representation, Staffordshire Police said.
The 32-year-old, of Newcastle-under-Lyme, Staffordshire, has been granted unconditional bail and is due to appear in court at North Staffordshire Justice Centre on 11 December.
The charges relate to the alleged sale of Oasis tickets in May.
It comes as ministers confirmed plans to make it illegal for tickets to concerts, theatre, comedy, sport and other live events to be resold for more than their original cost.
Earlier this month, pop stars including Sam Fender, Dua Lipa, Coldplay and Radiohead urged the prime minister in an open letter to stand by his election promise to restrict online ticket touts.
The huge profits made by resellers were put in the spotlight last year when thousands of Oasis fans complained of ticket prices for their reunion tour, with some Wembley Stadium show tickets listed at more than £4,000.