Matt Hancock, who resigned as health secretary in the midst of the pandemic, and his memoir’s co-author Isabel Oakeshott, who subsequently handed over confidential information he gave her to The Daily Telegraph, have both come under heavy public criticism.
But they also performed one important public service by revealing the central role played by WhatsApp for communications between ministers and others during the crisis.
The cache of over 100,000 messages – more than two million words’ worth – which Mr Hancock downloaded from his phone and gave to Ms Oakeshott, provided the substance for their self-justifying book Pandemic Diaries and for the revelations in The Telegraph’s Lockdown Files reporting.
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0:57
Leaked WhatsApp messages from Matt Hancock
So what about all the other informal communications in 2020, 2021 and 2022 inside government during COVID-19? Surely they should be gathered in the evidence for Baroness Hallet’s official UK COVID-19 Inquiry, which will start hearings in a few weeks’ time?
Lady Hallet has already assured “the bereaved that this inquiry is in the process of obtaining all relevant WhatsApp messages from all relevant groups, not just those from Mr Hancock”.
The government must be regretting giving Heather Hallet, a retired justice of appeal, such a wide-ranging remit for her inquiry. Alongside other vital matters such as how the health services dealt with patients and the pandemic, she is instructed to examine “how decisions were made, communicated, recorded, and implemented” in “the public health response across the UK.”
This puts Boris Johnson, his ministers and their advisers in her sights from the very start of the pandemic.
On Thursday, the government took the remarkable decision to take legal action against the inquiry it set up in an attempt to avoid handing over the unredacted emails of the then prime minister, Mr Johnson.
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The bitter tussle over disclosure involves Lady Hallet, Mr Johnson, the courts, the Cabinet Office, and ultimately the current prime minister, Rishi Sunak.
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0:29
Government ‘carefully considering next steps’
Yet the nature of modern communication means whatever is handed over cannot give a full picture. Messaging by WhatsApp is an easy option for hard-pressed ministers and an invitation for ill-judged comments.
It also usually leaves a trail, if that can be accessed. WhatsApp messages can also be lost or deleted, or conducted in other conversations on undetected devices.
Lady Hallett is taking a tough line. She insists it is not up to the Cabinet Office to decide what internal government communications and messages, formal and informal, are relevant to her inquiry.
She wants to see everything: WhatsApp exchanges, emails, minutes, notes and diaries, “including the other (superficially unrelated) political matters they were concerned with at the time” – because it is possible a minister dealt with COVID matters “inadequately because he or she was focussing (perhaps inappropriately) on other issues”.
Before modern digital communications, it was simpler to keep track of how official decisions were reached. Most of the discussions or ideas were written down by those involved or recorded by their aides. Even telephone calls on direct lines were listened to and minuted.
Of course, important off-the-record conversations took place. But there was a generally respected code of honour that politicians would stand by their word, under oath, if required.
Smartphones have changed all that. There is little trust in what those in government say or say they have said. Personal phones and email servers have made it easier to avoid official channels and to express views casually. It is easier to dash off a hasty text message than to write a memo or to have a formal conversation.
Many involved in politics have been attracted to WhatsApp in particular by its promise of confidentiality through “end-to-end encryption”. As a result, WhatsApp records are often at the centre of contemporary demands for evidence, including from the COVID-19 Inquiry.
Even emails are old hat. Only yesterday, one senior official asked me for another’s mobile number, so they could send them a WhatsApp complaining “they never answer my emails”. Do they even read them? Nobody actually answers a telephone call these days. Until 20 years ago, the work of a political reporter was carried out essentially at first hand, through conversations face to face or on the phone. Now most communications take place in text message form on phones, most of it on WhatsApp.
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4:27
Johnson refutes ‘COVID rule breaches’
Paradoxically, as the Hancock files demonstrated, there is no privacy if WhatsApp trails can be accessed at either end. If an end-user’s phone can be opened, it is easy to recover an account of what was really said in chains of messages in numerous WhatsApp groups.
Many news stories in recent years have been based on what people have said to each other on WhatsApp. Hence, the contortions by former health minister Lord Bethell explaining why he had deleted or lost messages on his phones and the celebrated case of Rebekah Vardy’s agent’s phone dropping into the North Sea.
MPs are among those making increased use of the facility which automatically deletes messages after a set time. This is a genuine threat to ever being able to assemble a proper record in an inquiry. A bid to ban the practice of message self-destruction by ministers failed in the UK courts.
Image: Matt Hancock and Isabel Oakeshott. Pic: Parsons Media
The government’s proposal to legislate against encryption in the Online Safety Bill has no bearing on disclosures through end users. It would allow security services to scrutinise messages without the knowledge of those communicating. WhatsApp says it would rather shut down in the UK than hand such power to the authorities. Its parent company Meta has floated extending encryption to Facebook and Instagram.
In its advice on data handling for doctors, the British Medical Association noted that international or US-based companies, such as Meta, can never be fully subject to UK law.
A year ago, the Institute for Government blamed WhatsApp for poor decisions based on incomplete information, for making record keeping more difficult and for undermining accountability and transparency. Regulators and watchdog organisations accept however that it is impractical to disinvent, or completely ban the use of, personal phones and email accounts and WhatsApp.
In the wake of Mr Hancock’s resignation, the UK Information Commission Office issued “a reprimand” to the Department of Health (DHSC) for insufficient data protection. Commissioner John Edwards is leading calls for stronger guardrails to be put in place.
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1:19
What is in the online safety bill?
Civil servants have been issued with a colour code on the use NCCCs (non-corporate communications channels). It is in the red zone to use personal devices or emails for “secret” or “top secret” information. As so often in this country, rules for civil servants are merely guidelines for elected politicians. Disciplining ministers is subject to the whim of the prime minister.
That explains why Mr Johnson passed his records back to the Cabinet Office rather than directly to the COVID-19 Inquiry, gift-wrapped with the unhelpful suggestion to “urgently disclose” them. In practice, Mr Johnson put that tricky decision, and the controversial legal bid to protect his WhatsApp privacy, back in the hands of his rival Rishi Sunak.
In launching its appeal this week, the Cabinet Office revealed that it had only seen Mr Johnson’s WhatsApp messages from May 2021, 18 months after the pandemic began. Prior to that, he used a different personal phone which he has not made available, raising questions over how frank he intends to be.
Mr Hancock and Ms Oakeshott are not the only ones who think that official information, of interest to the public, is something to be manipulated for their own ends. WhatsApp is a powerful tool, but the trails of information it leaves behind do not tell the whole truth.
Sir Keir Starmer has said stability in the Middle East is “a priority” following US strikes on Iran’s nuclear facilities, as the world has reacted to the attack.
The prime minister also called on Iran to “return to the negotiating table” to “reach a diplomatic solution to end this crisis”.
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US strikes on Iran explained
In a statement, Sir Keir said: “Iran’s nuclear programme is a grave threat to international security.
“Iran can never be allowed to develop a nuclear weapon, and the US has taken action to alleviate that threat.
“The situation in the Middle East remains volatile and stability in the region is a priority.
“We call on Iran to return to the negotiating table and reach a diplomatic solution to end this crisis.”
The UK was not involved in the strikes but was informed about them in advance by the US, Business Minister Jonathan Reynolds told Sky News’ Sunday Morning with Trevor Phillips.
Sir Keir and Foreign Secretary David Lammy had been pushing for a diplomatic solution. On Thursday, the prime minister warned of a “real risk of escalation” in the conflict.
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3:34
Trump: Iran strikes ‘spectacular success’
The US struck three sites in Iran early on Sunday morning, with Donald Trump boasting the country’s key nuclear sites were “completely and fully obliterated” in an address to the nation from the White House and warned there could be further strikes if Iran retaliates.
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1:20
‘Trump’s bold decision will change history’
Netanyahu praises Trump
Israel‘s Prime Minister Benjamin Netanyahu praised Mr Trump for the strikes, saying: “Your bold decision to target Iran’s nuclear facilities with the awesome and righteous might of the United States will change history…
“History will record that President Trump acted to deny the world’s most dangerous regime the world’s most dangerous weapons.”
UN secretary-general ‘gravely alarmed’ by US attack
But UN secretary general Antonio Guterres said he was “gravely alarmed by the use of force” by the US against Iran.
“This is a dangerous escalation in a region already on the edge – and a direct threat to international peace and security. There is a growing risk that this conflict could rapidly get out of control – with catastrophic consequences for civilians, the region, and the world.”
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European Union foreign policy chief Kaja Kallas urged all sides to step back and return to the negotiating table. “Iran must not be allowed to develop a nuclear weapon,” she said in a post on X.
“I urge all sides to step back, return to the negotiating table and prevent further escalation,” she said, adding that EU foreign ministers will discuss the situation tomorrow.
Image: Cuba’s President Miguel Diaz-Canel. Pic: Reuters
How the world reacted to the strikes
Cuba’s President Miguel Diaz-Canel said on X: “We strongly condemn the US bombing of Iran’s nuclear facilities, which constitutes a dangerous escalation of the conflict in the Middle East.
“The aggression seriously violates the UN Charter and international law and plunges humanity into a crisis with irreversible consequences.”
Venezuela’s foreign minister Yvan Gil said his country’s government “condemns US military aggression” and “demands an immediate cessation of hostilities”.
In a statement, an Australian government spokesperson said Iran’s nuclear and ballistic missile programme “has been a threat to international peace and security”.
Image: Japan’s Prime Minister Shigeru Isiba. Pic: Reuters
Japan’s Prime Minister Shigeru Ishiba said it is “crucial that there be a quick de-escalation of the conflict”.
Italy’s foreign minister Antonio Tajani said after the attack that his country’s government hopes “a de-escalation can begin and Iran can sit down at the negotiating table”.
The US attack came after more than a week of strikes by Israel, which have significantly degraded Iran’s air defences and offensive missile capabilities, and damaged its nuclear enrichment facilities.
Israel’s strikes on Iran have killed at least 865 people and wounded 3,396 others, according to the Washington-based group Human Rights Activists. The group said of those killed, 365 were civilians and 215 were security force personnel.
Since the local elections Reform UK has had no shortage of good polls.
But a new one suggests Nigel Farage‘s party has a chance not only of winning the next election, but of claiming a decent Commons majority, too.
In February, Reform topped a Sky News/YouGov poll for the first time, with Nigel Farage’s party edging in front on 25%, Labour pushed into second on 24%, with the Tories on 21%.
But a fresh one from Ipsos puts Reform on 34%, nine points ahead of Labour on 25%, with the Conservatives a distant third on 15%.
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16:03
Zia Yusuf: I sent a tweet I regretted
While the other parties are flatlining, Reform appears to be pushing boundaries.
Were these figures to be replicated across the country at a general election, with every constituency behaving the same way, then Reform could win as many as 340 seats, giving it a majority of 30, Sky News analysis suggests.
Labour could be reduced to 176 seats, down 236 on last year’s election, while the Tories would hit a record low of 12 seats.
But polling should always be taken with a pinch of salt and with the firm acknowledgement that there is not an election coming any time soon.
Conservative backbenchers might also tell you publicly that opinion polls are notoriously difficult to translate into seat numbers because voting percentages in individual constituencies can vary hugely from the overall average.
But the truth is that the symbolism of Reform UK topping another poll is likely to be noticed by MPs from all parties, especially backbench Conservatives who have actively been hoping their leader, Kemi Badenoch, can help them climb the polls and bring the party back into public favour.
Politics is a brutal game and when it comes to toppling underwhelming party leaders, the Tories are more ruthless than most. One wonders how many of these polls Mrs Badenoch’s party will allow her to endure.
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As the party approaches a year since its major victory, it will not have much to celebrate if these numbers are anything to go by.
According to this survey, only 19% are satisfied with the job Sir Keir Starmer is doing as prime minister, with 73% dissatisfied.
And the figure of 25% of voters intending to vote Labour is a level not seen since October 2019.
While abstract to much of the public, polling can often shape not only the chatter inside Westminster but how and when plots by MPs begin.
For Reform UK, this is a much-needed morale boost after a surprise resignation by their former Chairman Zia Yusuf, and then an almost immediate U-turn back into the party.
And Kemi Badenoch – who said during her leadership campaign that the Conservatives needed to go back to first principles and that this would take time – will be wondering, seven-and-a-half months after winning the leadership, how much time she really has left.
Ipsos interviewed a representative probability sample of 1,180 British adults aged 18+, via the Ipsos UK KnowledgePanel. Data was collected between 30 May-4 June 2025.
The impending ban on protest group Palestine Action has divided opinion – described as both “outrageous” and “long overdue”.
Home Secretary Yvette Cooper is expected to take the step after the group broke into RAF Brize Norton in Oxfordshire on e-scooters and sprayed two Voyager planes with red paint.
The prime minister described the attack as “outrageous” and a rapid review of security at MoD bases is under way.
It was the latest protest in a five-year campaign from Palestine Action (PA) that has targeted arms manufacturers, financial institutions, political figures and government buildings.
Red spray paint has become its signature.
Image: Damage to planes at Brize Norton
On its website, PA says it is a “direct action movement” committed to ending “global participation” in what it calls Israel’s “genocidal and apartheid regime”.
It adds that it uses “disruptive tactics” to target “corporate enablers of the Israeli military-industrial complex”.
Banning the group would make membership of it illegal. It would be treated as a terrorist organisation.
Saeed Taji Farouky, a spokesman for PA, told Sky News that potential proscription was “unfair”, adding that it was “ludicrous” that a “civil society direct action group” could end up on the same list as ISIS.
He added: “It’s not logical, it’s not even consistent with the British legal definition of terrorism, it’s a reaction that’s been taken overnight, with almost no discussion or debate.
“The whole thing is incredibly worrying, mostly for what it means about British law in general, about undermining the very basis of British democracy and the rule of law.”
There are “no circumstances” under which the two people who breached Brize Norton would be handed over to the police, he said.
Singer-songwriter Paloma Faith, who spoke at a pro-Palestine rally in Whitehall in central London on Saturday, told Sky News she was “devastated” by the move.
Image: Paloma Faith spoke at the pro-Palestine rally
“I have met some of the people who have friends in that group. They are young students and they are basically trying to do something because they feel that our government is failing them.”
She added that “everyone” wants to end what she described as a “massacre” in Gaza.
Israel says its military campaign in Gaza is a way of defending itself against Hamas, which killed more than a thousand people in its 7 October attacks and took about 240 people hostage. Hamas-run health authorities claim Israeli attacks have since killed almost 56,000 people in Gaza.
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1:49
What’s happening to Palestine Action?
Faith continued: “When you scribble on something, or paint on it, it’s a non-violent protest and it shouldn’t be made at the same level as a violent protest – it is unjust.”
Ben Jamal, director of the Palestine Solidarity Campaign, backed Palestine Action’s use of non-violent protest.
Image: A bank damaged by Palestine Action
He told Sky News: “There has been a place for that in all political movements in history.
“In the struggle for the rights of black people in the US, in the struggle against apartheid in South Africa, in the struggle for women to have the vote, people took forms of non-violent direct action.
“Imagine if we had the current [situation] back in those days – we would have been proscribing the suffragettes, treating them as terrorists.”
Image: There was a pro-Israeli counter-protest in London
Others have welcomed the move. Lord Walney, who served as the government’s independent adviser on political violence, told Sky News the decision was “long overdue”.
“Palestine Action have acted as the enemy within which is why it’s right, now, to crack down on them,” he said.
“They have terrorised working people for a number of years and there’s a number of serious violent charges that are going through the court system at the moment.”
The UK government is expected to announce its decision early next week.