The power of positive coaching and its impact on the Stanley Cup playoffs
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Emily Kaplan, ESPN
Following one of his nine seasons coaching the Winnipeg Jets, Paul Maurice had an idea: Could he be more intentional about the video he showed his players?
Video sessions are one of the most common teaching tools coaches employ. Maurice, now coach of the Florida Panthers, the eighth-seeded darlings of the Stanley Cup playoffs who are one win away from the Cup Finals, wondered how his staff could maximize these meetings. How many times did they have to show a system before it appeared in a game? Could they identify lag time from a teaching moment on video to tangible success on the ice?
Maurice also wanted to quantify something deeper: Was his clip selection affecting players’ psyche and performance?
“What happens if we put the same player on all of our negative clips, even though I know it’s not all on that one player, like I’m picking on him? Or if I kept showing a player just doing good things, because I love that player?” Maurice said. “We wanted to find the cumulative effect of the video we were showing.”
So Maurice and his staff embarked on an offseason project.
“From Monday to Thursday, the whole summer, from 9 in the morning to 1 or 2 in the afternoon, we all got together and reviewed everything,” said Pascal Vincent, then one of Maurice’s Winnipeg assistants. “We were looking for ways to improve.”
The Jets’ staff charted videos they showed the team the previous season and tracked the results in the subsequent games. They labeled each clip in one of three categories: positive clip, teaching clip, negative clip. The analytics department took it from there.
As the data accumulated, the coaches couldn’t help but notice a pattern.
“We realized that we were getting results and seeing more success when we were showing more positive clips,” Vincent said. “Of course, there are many other variables, but that is what the data said. I’ve done a lot of reading on the topic across other walks of life, and it confirmed what I was feeling.”
The feeling has become a massive trend in the NHL: Coaches are finding that it’s more productive to build up confidence through encouragement rather than hitting players with constant criticism. And it’s especially true with young millennials and Generation Z.
“The bully coach, right, wrong or different, has no chance in today’s game,” Detroit Red Wings coach Derek Lalonde said. “It’s the reality of the players today. You still have to hold them accountable, but you have to do it in different ways.”
Call it the Ted Lasso effect. Heck, NHL players are even quoting the fictional soccer coach, known for his extremely upbeat attitude. Bruins goalie Linus Ullmark committed a puck-handling blunder in overtime of Game 5 of Boston’s first-round series, directly leading to Matthew Tkachuk‘s winning goal for Florida. Afterward, Ullmark met a scrum of reporters and cameras at his locker, relaxed, composed, and even smiled at times. “You just have to have the mind of a goldfish,” Ullmark said, a verbatim quote from the TV series.
The popular show is a microcosm for a shift in societal norms, which includes a new emphasis on mental health. Workplaces across multiple industries are adapting as younger generations crave different — and in many instances, less negative — environments than their predecessors. Historically, that contrasted with the high-pressure, demanding nature of professional sports. Not anymore.
“Positive, constructive feedback — maybe people needed it generations before as well,” said Bruins forward Garnet Hathaway, 31. “It just wasn’t mainstream or they didn’t advocate for it. But now, you see it as a way of unlocking even more potential.”
The change in the sport is noticeable, and it’s leading to periods of self-reflection.
“Overall it’s become a more conservative, sensitive world. Kids now grow up not being yelled at so they don’t know how to react to being yelled at,” Colorado Avalanche forward Evan Rodrigues, 29, said. “Growing up, I loved to be yelled at, it got me into the game, it got me focused. Now when someone yells at me I take it differently. I’d rather them come up to me and say, ‘Hey, I know you’re better than that.’ I used to love proving people wrong whereas now I like proving people right.”
That idea feeds into one of Vincent’s tried and true teaching techniques. This season, Vincent served as an assistant coach for the Columbus Blue Jackets, one of the youngest teams in the league.
“Even if a player is struggling, there’s a reason that they’re here [in the NHL],” Vincent said. “So you need to find out what that player is good at, then reinforce it. When you lose your confidence, you go back to the foundations of what you’re good at, and it helps them find it again.”
Many players interviewed for this article pushed back on the idea that coaching has to be all positivity all the time — or that the NHL has fully transformed.
One player on an Eastern Conference team said: “My coach reads me the riot act pretty much twice a week. And I’m fine with it, if I deserve it.”
Another player described a “passive aggressive” style from one of his former coaches, who is still behind an NHL bench. “He’d say mean things about you loudly, while you were in earshot so you can hear it,” the player said. “Obviously because he wanted you to hear it.”
Some in the league see a downside to the uber-positive approach. After the Maple Leafs‘ disappointing second-round loss to the Panthers, a narrative emerged in some circles that Toronto management created an environment where its star players were too coddled, and therefore ill-equipped to handle the adversity of playoff hockey.
One longtime veteran player in the league said he has noticed a gradual change over the past few years and “it doesn’t sit well with me.” “Not to be the ‘back in my day’ guy, but … it really feels like we’ve become softer as a league,” the player said. “There are some dinosaur practices that need to go. I’d never advocate for mental or physical abuse. But this is professional sports, and it demands a level of accountability and toughness. It’s OK to feel uncomfortable sometimes. It’s OK to be yelled at or called out when you’re not meeting standards. That’s what makes you stronger.”
Former player Ray Ferraro, an 18-year NHL veteran and current ESPN analyst, put it bluntly: “Sometimes you need to be demanding, but not an a–hole. Because the old way certainly doesn’t work.”
Avalanche forward Mikko Rantanen, 26, called himself “a younger guy” but said “I don’t mind negative [coaching] sometimes.”
“I think the positive way of seeing is better, but it can’t be all positive; it needs to be a balance,” Rantanen said. “[Colorado coach] Jared [Bednar] does a good job of that. When we don’t play well, he shows it. Even when there’s a game where we fall asleep just for a few plays, he’s going to show it the next day and be mad. And that’s the way it should be.”
After Game 1 of the Western Conference finals, Dallas Stars coach Peter DeBoer said he laid into his players a bit following their loss to the Vegas Golden Knights.
“There’s certain pressure points with your team that you have to decide as a coach,” DeBoer said. “Is this a time to be supportive and a calming voice of reason, or is this a time to turn the screws and get into them a little bit? I think you can only go to the latter one so often.”
Coaches have also adapted to another trend younger millennials and Generation Z covet: transparency. Younger players don’t need to agree with what is happening, they just want to know why. Bednar said he has adapted by being clearer with communication.
“The trend, and it makes sense to me now, is that if guys get no information, they’ll go to the negative thought process,” Bednar said. “I always thought if I don’t give feedback on something, then you know you’re doing good. I like my guys to know that: If I’m not coming to you, it’s a good thing.”
But over the past few seasons, Bednar noticed that approach wasn’t always working, especially with younger players. If players didn’t receive any reaction from him, they’d assume the worst, or look to other places for feedback, such as social media, which can get dicey.
“If a guy plays 10 minutes a night generally, then all of the sudden he has a game that’s 7½, he’ll be like, ‘Oh my god, what did I do wrong?’ Then the negative thoughts come in,” Bednar said. “So I try to interrupt that. You have to go out of your way more. Now I try to brush past them in the locker room and just say, ‘Hey, good job last night,’ so they have something, even if I’m not having meetings with them.”
Lalonde said he has made transparency a top priority for the Red Wings.
“I’ve never had a lineup go up until I told the player he’s not in, and exactly why,” Lalonde said. “You have to be honest.”
Lalonde cited an example this season of a game in which he scratched one of his forwards.
“We spent just as much time as a staff putting three or four points together for the guy not in the lineup as we did on game planning the next night,” he said.
Maurice still thinks back to his tape study but isn’t ready to draw any grand conclusions.
“I don’t know if there’s a solid theory for every team,” Maurice said. “Every team is different, every player is different. The most important thing is to understand the human nature aspect of it all.”
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Ryan S. Clark, NHL reporter
DALLAS — For a second straight postseason, the Dallas Stars will be tasked with trying to climb out of a 2-0 first-round series hole against the Vegas Golden Knights.
A 3-1 loss Wednesday in a Western Conference quarterfinal game at the American Airlines Center left the Stars searching for answers against a team they’ve failed to beat in six straight games and in nine of their past 11 regular-season and playoff games.
“I think we had our chances, played good enough to win again,” Stars forward Tyler Seguin said. “We just didn’t do it.”
One of the challenges the Stars have faced in their recent encounters against the Golden Knights was falling behind early. It happened again in Game 1 on Monday when the Golden Knights scored the first two goals to set up what was an eventual 4-3 victory.
Game 2 saw the Stars score the first goal against the Golden Knights for the first time since Game 2 of the Western Conference finals last season.
Stars forward Jason Robertson scored a power-play goal with 3:13 left in the first period. But the lead lasted less than two minutes when reigning Conn Smythe Trophy winner Jonathan Marchessault tied the score with 1:51 remaining.
From there, it was about what team could find a firm enough grasp to take control of a game that constantly felt out of reach.
Dallas felt that frustration in the second period when Wyatt Johnston won a puck battle that allowed him to play a quick pass to Logan Stankoven, who then delivered a back-door pass to Robertson, only to have Robertson’s shot gradually rise over a gaping net.
Vegas felt that same frustration as well. There was a 4-on-4 in the second period that saw Golden Knights defenseman Alex Pietrangelo fire off three shots in eight seconds that were all stopped by a sprawling Jake Oettinger.
“I mean, that’s hockey. It goes both ways,” said Robertson, who finished with a goal and two shots while logging 20:22 in ice time. “They’ve had the same thing, but you just gotta stick with it and try and bear down and get that puck. There’s going to be plenty of opportunities throughout the game to bear down and get it. We gotta do more of that.”
The Golden Knights took control when Nicolas Roy created traffic at the net front. He threw a shot on net that was deflected but made its way to Noah Hanifin, with the defenseman launching a wrist shot that went over Oettinger’s glove for a 2-1 lead with 1:07 left in the second.
Even with a 58.5% shot share, the Stars mustered only five shots on net in the third period and two high-danger scoring chances. Stars coach Peter DeBoer pulled Oettinger with 1:51 remaining to get an extra-skater advantage.
It’s just that the Stars could never really get settled in the Golden Knights’ zone. That led to the Golden Knights clearing the puck before Eichel scored an empty-net goal with 33 seconds left that gave the Golden Knights a 3-1 lead and a 2-0 series advantage.
“I loved our first period, and we made one mistake at the end of the first. … You come out of the first with nothing to show for it,” DeBoer said. “I think that was probably a momentum swing. Then, we gotta find a way to score 5-on-5. We generated some chances. You’re not going to get a ton against them just like we’re not going to give up a bunch.”
Last season saw the Golden Knights take a 3-0 lead in the Western Conference finals before the Stars rallied to force Game 6. The Golden Knights closed out the series with an emphatic 6-0 win before advancing to the Stanley Cup Finals, where they beat the Florida Panthers in five games.
Reaching the conference finals further cemented the argument that the Stars were in a championship window. They used the offseason to strengthen their roster by signing another top-nine forward in Matt Duchene while keeping much of their roster intact.
They used the trade deadline to add defenseman Chris Tanev, which bolstered a team that would go on to win 52 games and finish second behind the New York Rangers in the Presidents’ Trophy race with 113 points.
Winning the Central and having the best record in the Western Conference set the stage for the Stars to become the top seed in the West. But it also meant their championship aspirations would present another encounter with the Golden Knights.
After losing the first two games, DeBoer was asked if it felt like the Golden Knights have the Stars figured out.
“They’re the Stanley Cup champions. They’ve got everyone figured out,” DeBoer said. “They figured out everyone last year, too, right? We’re not alone in that boat.”
Although they lost in the conference finals, the Stars’ first two defeats of the series were decided in overtime. A year later, they find themselves in another 2-0 series deficit that’s once again been defined by the tightest of margins.
Is there anything DeBoer feels the Stars learned from last year’s conference finals that could possibly help this year?
“I thought last year, they probably carried the play even though we found a way to scratch out some wins,” DeBoer said. “I don’t think that’s the case this year. It doesn’t feel that way, anyway. It feels a lot more evenly matched.”
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Kristen Shilton, ESPN NHL reporter
Toronto Maple Leafs coach Sheldon Keefe called it “unbelievable” what Boston Bruins forward Brad Marchand was able to do in the visiting Bruins’ 4-2 win in Game 3 of their first-round Stanley Cup playoff series on Wednesday.
Keefe was asked about an apparent non-call for interference that happened in the first period, when Marchand tripped up Leafs’ forward Tyler Bertuzzi before Boston forward Trent Frederic tied the score 1-1. Boston went on to secure a victory and take a 2-1 lead in their best-of-seven series.
“He gets calls,” Keefe said of Marchand. “It’s unbelievable, actually, how it goes. You’ve got to play through that stuff. I don’t think there’s another player in this series who gets away with taking out Bertuzzi’s legs the way that he does. It’s an art and he’s elite at it.”
Marchand was a significant factor throughout the contest for Boston, finishing with two goals and one assist and depositing the winner midway through the third period.
Toronto took a 1-0 lead when rookie Matthew Knies scored his first goal of the series in the first period. Frederic’s salvo appeared to be aided by a lack of an interference call on Marchand against Bertuzzi, and Knies acknowledged how the Leafs must adjust to manage Marchard’s presence.
“He wants to get under our skin,” Knies said. “He wants to influence the refs, so I think we’ve just got to be composed and not kind of get into that bulls—. Just play hard and make him [not as] effective.”
That’s easier said than done. Marchand also drew the Leafs’ ire when he took down forward Auston Matthews behind the net without a call. And Marchand got involved again with Bertuzzi in the offensive zone right before pocketing the empty-netter to seal Boston’s win.
It was a bitter end for Toronto in multiple ways. The Leafs fell behind in the second off Jake DeBrusk‘s third score of the series. Toronto’s Morgan Rielly responded to knot the score at 2-2 in the third, but just 28 seconds later Marchand fired home his go-ahead dagger.
“You’ve got to recognize he’s a world-class player, both in ability and how he plays, in the gamesmanship and everything,” Keefe said of Marchand. “It’s world class, and he’s been in the league long enough, as you can see. … We have to manage our way through that, avoid putting ourselves in situations where he can put us in those spots. And as far as his game is concerned, I think we’ve managed that pretty well, for the most part. Obviously, tonight, we make a mistake at a key time that allows him to get the winner.”
Now it’s on Toronto to respond when the two sides meet again in Game 4 on Saturday. The Leafs have lost five straight playoff contests at home. Another defeat at home means they could face elimination in Boston in Game 5.
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Alden Gonzalez, ESPN Staff Writer
ANAHEIM, Calif. — A sparse afternoon crowd at Angel Stadium gathered enough voices to produce a surprisingly loud “safe” chant as Wednesday’s contest neared its conclusion, hoping to prolong a game that still seemed undecided. The news, relayed from home-plate umpire Hunter Barksdale, disappointed them:
Replay review of an initial out call on Jo Adell‘s attempted steal of second base, which would have put the tying run in scoring position with two outs in the bottom of the ninth inning, was not overturned. The Los Angeles Angels‘ late comeback hopes had fallen just short. They absorbed a 6-5 loss to the visiting Baltimore Orioles, their sixth defeat in seven games. And afterward they lamented what could have been.
“I was in there,” Adell said. “That call goes our way, we have [Luis] Rengifo up with a runner on second and we’re ready to tie the game.”
The Angels, seeking their first series win since the start of April, trailed 6-0 midway through the sixth but had cut their deficit to two by the time Orioles closer Craig Kimbrel took the mound for the ninth inning. A two-base error and run-scoring groundout made it a one-run game with two outs, then Adell worked a full-count walk and took off for second on the ensuing pitch from Kimbrel, who is notoriously slow to the plate.
At least one camera angle appeared to show Adell’s right foot touching the edge of second base before Henderson’s glove touched the top of his right leg, but second-base umpire Nic Lentz called him out. The Angels challenged the call, triggering a long delay.
“We’re all looking at the picture, we’re watching the video,” Adell said. “Where my foot hit and where I got tagged were two totally different spots.”
But the umpire reviewing replay at Major League Baseball’s headquarters in Manhattan, New York — in this case Carlos Torres — disagreed. He ruled that the call “stands,” which means there was not enough evidence to overturn it.
“After viewing all relevant angles, the replay official could not definitively determine that the runner touched second base prior to the fielder applying the tag,” read an MLB statement from its replay center.
Angels manager Ron Washington said he was “very surprised” by the call.
Mike Trout, who hit his major league-leading 10th home run while hitting leadoff for the second straight day, echoed those sentiments.
“I thought he was safe,” he said, “but obviously New York didn’t think so.”
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