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A secondary school teacher was forced to stop working after developing an incurable ear condition he believes was caused by surfing in sewage-polluted water.

Reuben Santer told Sky News he has had “an awful nine months” after contracting Meniere’s disease, which has caused him to have severe dizzy spells and hearing loss.

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His case has been highlighted by Surfers Against Sewage (SAS) who say reports to them of being sick after entering the water have nearly tripled in the last year.

Their concerns come as the chair of the water regulator Ofwat is to face a grilling from MPs om Monday on how water companies plan to invest in crumbling infrastructure that has led to sewage regularly being spilled in UK waterways.

SAS says that as well as being an environmental problem, the sewage scandal is increasingly a public health one too.

‘Traumatic experience’

Reuben’s problems started last November when the 33-year-old developed an infection in his middle ear after a surf at Saunton Beach in Devon.

“I had this really loud, intense ringing in one side the day after a surf,” he told Sky News.

“I thought I was having a haemorrhage; I had no idea what was going on. I went to the doctor and they said it was a middle ear infection likely caused by dirty water but it’s impossible to prove.”

Reuben Santer (L) has suffered from ear infections linked to sewage pollution
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Reuben Santer (L) has suffered from ear infections linked to sewage pollution

Reuben’s symptoms went away with antibiotics but he fell ill a month later after going back in the water for the first time. He only realised afterwards that a sewage pollution warning had been in place and a day later he was “throwing up, having intense rotational vertigo, I completely lost my balance”. It emerged he had labyrinthitis in his inner ear.

“You can normally recover from that but somehow it triggered Meniere’s disease which is the same symptoms but chronically. It doesn’t have a known cure.

“I’ve had a really awful nine months, the worst thing is I lost my job.

“Being a teacher is stressful, I could not handle being in a classroom and having unpredictable attacks of vertigo…when everything around you is spinning. It was pretty traumatic.

“I haven’t been going out on my own, I haven’t been driving when I was previously an independent person so that’s been pretty tough. I also have hearing loss in my left ear and roaring tinnitus and sound sensitivity.”

Reports of sickness up by nearly a third

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What caused Britain’s sewage crisis?

While the definite cause of Reuben’s condition is not provable, Surfers Against Sewage (SAS) is concerned about a rise in people getting sick from dirty water.

In its annual Water Quality Report released this week, the campaign group said between October 2022 and September 2023 1,924 people reported getting ill after entering the water – up from 720 the year previously.

Of those who visited a doctor, three out of four people said the doctor attributed their illness to exposure to sewage-polluted waters.

The illnesses caused an estimated five years worth of sick days and the majority of cases happened at bathing sites considered to be “excellent” quality, the SAS report said.

Surfer ‘horrified’ to contract parasite

Naomi Jenkin, 37, was ill for three weeks after she contracted the parasite cryptosporidium following a surf in Newquay in the spring.

“It’s something that you get from water that’s contaminated with sewage,” she said. “I was horrified.”

She said her symptoms included being “doubled up in pain and feeling nauseous”.

“I had to just stop work and basically take myself to bed. I had a really bad stomach upset, and it basically went on for three weeks in total, so it really affected my life quite a lot.

“It’s also knocked my confidence to go back into the water.”

Naomi Jenkin
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Naomi Jenkin was ill for three weeks after contracting a parasite


In some cases, sicknesses caused by suspected sewage pollution have been so severe people had to be hospitalised.

Robbie Bowman fell ill a few hours after going for a swim with a scrape on his leg in Cardiff and was found by his son “lying on the floor, waving my arms about, not making any sense”.

In hospital he was diagnosed with the bacterial infection cellulitis and kept on intravenous antibiotics for a week as doctors feared he had sepsis.

He told Sky News that he spent most of August “with my leg up trying to encourage the healing of my skin and the blisters on the back of my calf” and his skin is still red. A possible cause was given as Golden Staph, which can be caused by swimming in dirty water.

“It has quite massively impacted me,” he said. “I don’t trust the water anymore. That for me is the biggest shame.”

General Election ‘tipping point for change’

Giles Bristow, the CEO of Surfers Against Sewage, said the rise in sickness reports could be due to more people being aware of the sewage scandal and linking their health issues to that.

But he said more people are using water for recreational activities at the same time as rampant sewage dumping so “it’s bound to be that more people are getting ill”.

While firms are allowed to discharge sewage overflow when there is too much rainfall, this is only meant to happen in exceptional circumstances – yet several investigations over the past few years have found it is regularly happening illegally.

The SAS’s report found that untreated sewage was discharged across waterways in England, Scotland, Northern Ireland and Wales more than 399,864 times – over 1,000 times a day.

Mr Bristow said the report “reveals the complacency and disregard of governments, water companies and regulators towards the health of rivers and coastlines in the UK – and by extension people’s health”.

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Huge sewage spill captured in cornwall

With a general election looming, he called on all parties to adopt the SAS’s End Sewage Pollution Manifesto – a five point plan that includes cracking down on the profits made by water companies and ensuing regulators have resources to enforce pollution laws.

“This is an absolutely key issue for the public and we’ve got a mandate for change like never before,” he said.

“You wouldn’t put up with a Victorian health system where you turn up to your doctors and they give you a leech. So why should we put up with turning up to use our rivers and sees and finding it’s a Victorian system that discharges pollution into our waterways?”

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Water firms apologise for sewage discharges

Government admits sewage dumping ‘unacceptable’

A Defra spokesperson admitted the levels of sewage dumping in UK waterways is “unacceptable” but insisted action was being taken to address it.

They pointed to the Plan for Water which will see firms face unlimited fines for sewage dumping.

“This plan includes targets so strict they are leading to the largest infrastructure programme in water company history – £60bn over 25 years – which in turn will result in hundreds of thousands fewer sewage discharges,” the spokesperson said.

Industry body Water UK has said it is prepared to almost double that spending to pay for upgrades and cut sewage discharges.

However, there is anger at the suggestion to increase consumer bills to fund itgiven the large bonuses and dividends made by water company bosses in recent years.

The issue looks set to become a key battleground when voters next go to the polls, especially in rural and coastal areas traditionally represented by Conservative MPs – but which the Lib Dems are looking to take.

Tim Farron, the Lib Dems’ environmental spokesperson, called the SAS report an “insult” to people “who want to swim in their local river or sea without getting sick”, and called on the Conservatives to “ban bonuses for water company bosses until this filthy practice is brought to an end”.

Labour’s shadow environment secretary Steve Reed said the water industry “is broken after 13 years of Tory government” and Labour “will give Ofwat the powers to ban the payment of bonuses to water bosses until they have cleared up their filth”.

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Woman gets £575,000 payout after ‘rushed’ childbirth left her with stoma and PTSD

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Woman gets £575,000 payout after 'rushed' childbirth left her with stoma and PTSD

A mother from Wrexham has been awarded more than half a million pounds in damages for injuries she suffered during childbirth.

Maternity services make up more negligence claims and payments than any other hospital department – and campaigners say it reflects underfunding and overworked staff.

It took Amy Stead, 37, nearly three years to fall pregnant, but childbirth left her with injuries that will last a lifetime.

During her labour in 2019, she suffered a tear so severe it left her with a permanent stoma. What is worse, it was not spotted soon enough.

“It turned out that I had a hole between my vagina and rectum, but it had been completely missed,” Ms Stead said.

She said her obstetrician was “in such a rush to leave” that she missed the injury.

She added: “Had she taken more time and care over what she was doing… she may have seen it, and they could have put me to sleep and repaired it properly.”

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Amy says her injury might have been spotted if the obstetrician wasn’t so rushed

Ms Stead suffered from PTSD and was in pain for a year after her son was born.

“It felt like all the joy had been sucked out of having my first baby,” she said.

She decided to sue her hospital, an incredibly difficult decision as it was where she worked. After a five-year litigation, she has now been awarded £575,000 in damages.

Figures for England for 2022/2023 show maternity services made up 13% of clinical negligence claims, more than any other department.

Last year, the NHS spent £1.1bn on maternity negligence payments. To put this in context, the budget for maternity services in England is £3bn.

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Amy Stead and son
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Amy says it made her feel like the joy of having her first baby was overshadowed

Litigation lawyers say damages are often high because of the physical and psychological impact the injuries have.

Ruth Powell, head of clinical negligence at the law firm Hugh James, says litigation is “gruelling” for people, with a “really high bar” to prove a claim.

Many mothers never seek legal advice.

“Middle class, white women who have the confidence and the background to challenge things, it’s much easier for them,” said Ms Powell.

“There’s a massive number of women, perhaps English isn’t their first language… they don’t talk to anybody about it.”

Campaigners are calling for change.

Rachel McGrath
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Rachel McGrath says maternity services are dealing with ‘massive underfunding and staffing issues’

Chair of the Birth Trauma Association, Rachael McGrath, was awarded damages after her twins were born.

She blames “massive underfunding and staffing issues” for the high levels of litigation.

“Why is it easier to pay out on maternity litigation than invest from the bottom up?” asked Ms McGrath.

“We are looking at staff, a workforce, who are compassion-fatigued because they are not supported appropriately in their roles and that is leading to trauma and an unsafe system.”

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A spokesperson for the Department for Health and Social Care said: “We’re committed to ensuring all women receive safe and compassionate care from maternity services and we’ve made progress in improving outcomes.

“We are determined to further improve maternity services. That’s why it is prioritised in our Women’s Health Strategy 2024.

Ms Stead is relieved her litigation is over and hopes sharing her story will help other mums suffering from birth trauma.

“No amount of money can change that or make that better, but it certainly helps,” she said.

“But you shouldn’t have to go through that to have children, it’s not normal.”

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Patients forced into ‘pharmacy bingo’ – as survey says medicine shortages ‘beyond critical’

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Patients forced into 'pharmacy bingo' - as survey says medicine shortages 'beyond critical'

People are having to play “pharmacy bingo” – going from shop to shop to find stocks – as medicine shortages are worsening, experts have said.

Health leaders say some patients are even having to “ration” their drugs, with a new poll suggesting shortages are a “daily occurrence” for many of England’s pharmacies.

Treatments for ADHD, diabetes and epilepsy are among those affected this year, according to trade body Community Pharmacy England.

Its survey of more than 6,000 pharmacies and 2,000 staff found shortages are “wreaking havoc” on patients.

Nearly all (97%) of staff said patients were being inconvenienced, while 79% said health was being put at risk.

Some 98% said they were also giving out more “I owe yous” – where they can only fulfil part of the prescription.

Nearly all (99%) pharmacies reported supply problems at least weekly, and 72% said they were having “multiple issues a day”.

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Another survey last month, by the Nuffield Trust thinktank, said drug shortages had more than doubled between 2020 and 2023 and that Brexit was likely to “significantly weaken” the UK’s ability to deal with the issues.

Shortages have also been a growing problem in Europe and the US in recent years.

However, the UK leaving EU supply chains is said to have added complications such as custom checks at borders and drug makers facing extra regulation.

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Nearly all pharmacies reported problems at least weekly and 72% were having multiple issues a day

The falling value of the pound after Brexit has also made it more expensive for the NHS to buy medicines.

Community Pharmacy England boss Janet Morrison said the supply problems were “beyond critical” and had become an “ongoing battle” for pharmacies.

“Patients with a wide range of clinical and therapeutic needs are being affected on a daily basis and this is going far beyond inconvenience, leading to frustration, anxiety and affecting their health,” she added.

“For some patients, not having access to the medicines they need could lead to very serious consequences, even leaving them needing to visit A&E.”

Ms Morrison said the survey was “yet another stark warning which must not be ignored”.

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Seven things pharmacies will be able to treat without GP appointment

William Pett from Healthwatch England called it an “ongoing issue that continues to wreak havoc on patients”.

“Healthwatch England hears about how shortages can lead to rationing and desperate instances of ‘pharmacy bingo’, where patients must travel from pharmacy to pharmacy looking for stock,” he said.

Paul Rees, head of the National Pharmacy Association, urged the government “to sort out the UK’s fragile medicines supply system, so that pharmacies can do their job and patients can get their lifesaving medicines in time”.

The Department of Health and Social Care is yet to comment.

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British girl’s hearing restored in pioneering gene therapy trial

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British girl's hearing restored in pioneering gene therapy trial

A British girl has had her hearing restored after becoming the first person worldwide to take part in a pioneering new gene therapy trial.

Opal Sandy was born totally deaf due to auditory neuropathy, which disrupts nerve impulses from the inner ear to the brain.

But the 18-month-old’s hearing is now almost normal – and could improve further – after having the one-time treatment.

Opal was treated at Addenbrooke’s Hospital in Cambridge and the head of the trial, Professor Manohar Bance, said results were “better than I hoped or expected” and he hopes medics might be able to cure others with this type of deafness.

“We have results from (Opal) which are very spectacular – so close to normal hearing restoration. So we do hope it could be a potential cure,” he said.

Opel (second left) with her parents and sister Nora, who has the same condition. Pic: PA
Image:
Opal (second left) with her parents and sister Nora, who has the same condition. Pic: PA

Auditory neuropathy can be caused by a fault in the OTOF gene, which makes a protein called otoferlin and enables cells in the ear to communicate with the hearing nerve.

Opal, from Oxfordshire, had an infusion of the working gene into her right ear during surgery in September – the treatment developed by biotech firm Regeneron.

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Her parents noticed changes in only four weeks and the improvements were especially noticeable 24 weeks later.

Jo and James Sandy, both 33, said they were “gobsmacked” when she responded to sound tests at home without her cochlear implant, the usual way to treat the condition.

Pic: Cambridge University NHS Trust
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Opal had her operation in September. Pic: Cambridge University NHS Trust

“I thought it was a fluke or like a change in light or something that had caught her eye, but I repeated it a few times,” said Mrs Sandy.

They say she now enjoys the sound of slamming her cutlery on the table and playing with toy drums and wooden blocks.

“We were told she had near normal hearing last time,” she added. “I think they got responses at sort of 25 to 30 decibels.

“I think normal hearing is classed at 20 decibels, so she’s not far off. Before, she had no hearing whatsoever.”

Opal’s surgery was very similar to fitting a cochlear implant, according to Prof Bance.

He said the inner ear (cochlea) was opened and the treatment infused using a catheter over 16 minutes.

Anatomy of the ear

“We have to make a release hole in another part of the ear to let the treatment out because it has to go all the way through the ear,” he said.

“And then we just repair and close up, so it’s actually a very similar approach to a cochlear implant, except we don’t put the implant in.”

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Pic: PA
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Experts say it could mark a ‘new era’ in treating deafness. Pic: PA

He said the gene therapy potentially “marks a new era in the treatment for deafness”.

“It was just the fact that we’ve been hearing about this for so long, and there’s been so much work, decades of work… to finally see something that actually worked in humans… It was quite spectacular and a bit awe-inspiring really,” he said.

The treatment was developed especially for children with OTOF mutations, and a second child who has had the same surgery is also seeing positive results.

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The trial has three parts – with three deaf children, including Opal, getting a low dose in just one ear.

Another three children will get a high dose on one side. Then, if safe, a new set of children will get a dose in both ears at the same time.

Up to 18 people from the UK, US and Spain are being recruited and will be followed up for five years.

Results of the study were presented on Wednesday to the American Society of Gene and Cell Therapy conference in Baltimore.

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