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Southwest Airlines said it had launched a compensation program for flight delays as part of a $140 million Department of Transportation settlement over the carrier’s meltdown in December 2022 during a busy holiday travel period.

Southwest in December 2023 agreed over three years to provide $90 million in travel vouchers of $75 or more to passengers delayed at least three hours getting to final destinations because of an airline-caused issue or cancellation, and to start the program by Tuesday.

The airline said on Monday it had quietly launched the program on April 16 and has already heard from a few thousand customers seeking vouchers.

The airline agreed to the compensation program after the holiday meltdown that resulted in 16,900 flight cancellations and stranded 2 million passengers. The settlement included a $35 million cash fine.

A massive winter storm in December 2022 and subsequent chaos prompted travel horror stories such as people missing funerals or long-awaited holiday gatherings, passengers with canceled flights forced to make cross-country drives of 17 or more hours and some cancer patients being unable to get treatment.

The delay compensation program is part of the Biden administration’s aggressive efforts to get tough on airlines as it aims to require new passenger compensation. Vouchers will be awarded “upon request,” Southwest said.

Southwest CEO Bob Jordan said in December the $30 million in vouchers annually was “the right number” to commit to given its operational performance.

Asked if Southwest would end the program after three years, Jordan said consumer programs “rarely change or go away.”

Rival US airlines have not put in place similar programs and do not yet face a mandate to do so.

President Biden said last May that the DOT would propose new rules requiring airlines compensate passengers with cash for significant controllable flight delays or cancellations by the end of the year. The DOT has not issued its proposal, and Congress has declined to mandate compensation for delays in a pending aviation reform bill.

Transportation Secretary Pete Buttigieg said last week Southwest under the delay compensation requirement will “really lead the market and it will be very interesting to see how other airlines respond – not as punishment but by way of competition.”

The DOT in 2022 asked carriers if they would pay at least $100 for delays of at least three hours caused by airlines and none agreed.

Most carriers – including Southwest – voluntarily committed in August 2022 to provide hotels, meals and ground transportation for airline-caused delays or cancellations but resisted providing cash compensation as is required in the European Union.

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Sports

Devers’ 6-game HR streak breaks Red Sox record

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Devers' 6-game HR streak breaks Red Sox record

ST. PETERSBURG, Fla. — Boston Red Sox star Rafael Devers set a team record when he homered for the sixth consecutive game in Monday night’s 5-0 win over the Tampa Bay Rays.

Devers had shared the mark of five with Jimmie Foxx (1940), Ted Williams (1957), Dick Stuart (1963), George Scott (1977), Jose Canseco (1995) and Bobby Dalbec (2020).

“He’s a freak,” Red Sox winning pitcher Tanner Houck said. “A guy that can hit any pitch at any time, and to see what he’s done, I mean, he’s just an incredible player.”

He is the first major leaguer to do it since the Los Angeles AngelsMike Trout had a seven-game streak Sept. 4-12, 2022.

“I’m very proud to be in that conversation with him,” Devers said through an interpreter. “Obviously we know the type of superstar that he is. He’s a future Hall of Famer and superstar, and to be in the same level with him is very nice.”

The Chicago CubsMichael Busch had a five-game home run streak earlier this season.

Tampa Bay starter Taj Bradley struck out eight of his first nine batters entering the fourth. Devers was the only Boston batter to put the ball in play over the stretch, hitting a comeback groundout that Bradley deflected to second baseman Brandon Lowe.

After Jarren Duran had a leadoff triple in the fourth and scored on Wilyer Abreu‘s double, Devers connected on a opposite-field homer to left.

“At the moment I wasn’t thinking about that.” Devers said of the record. “It was most about hitting the ball well in the air with men in scoring position. For me to be able to help the team and get ahead with two runs at that point it was a great moment. But yes of course when I got to the dugout and and I saw my teammates, it was a special moment, for sure.”

The homer was Devers’ 10th of the season and extended his hitting streak to 10 games.

Both Boston manager Alex Cora and Devers agree that the slugger is not locked in yet at the plate.

“But the accomplishment is amazing,” Cora said. “Six days in a row hitting homers — shoot, I can’t recall how many days in a row I got hits when I played.”

Devers’ six-game homer stretch also tied the longest by a third baseman over the past 100 seasons, joining Colorado‘s Nolan Arenado (2015), Houston‘s Morgan Ensberg (2006) and San Diego‘s Graig Nettles (1984).

ESPN Stats & Information and The Associated Press contributed to this report.

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Business

‘We’ve got to fight for our livelihoods’: Port Talbot’s uncertain future as the cost of going green hits home

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'We've got to fight for our livelihoods': Port Talbot's uncertain future as the cost of going green hits home

“Workers united, will never be defeated!” a man shouts into a loud hailer. He is part of a crowd marching through the streets of Manchester in a May Day parade, organised by some of Britain’s biggest trade unions.

The sun is shining and there’s a festival atmosphere, as his fellow marchers hold aloft placards about workers’ rights and fair pay.

Among the marchers is Jason Wyatt, a steelworker from South Wales. He is here to shine a spotlight on what’s happening in his hometown of Port Talbot, where several thousand of his colleagues are facing redundancy.

There’s applause as Jason takes to the stage.

Jason speech at protest march
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Jason Wyatt speaks during the May Day parade

“They are trying to destroy the livelihoods of 2,800 people,” he says. “Port Talbot is the last bastion of heavy industry in South Wales. We have to fight.”

There has been a steelworks in Port Talbot, which sits on the south coast of Wales, for 125 years.

These days the large, sprawling site is owned by Tata Steel, an Indian company which employs around half of its 8,000 workforce in Port Talbot.

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The local economy is heavily reliant on the manufacturing sector, which provides approximately a fifth of jobs in the area, according to Welsh government figures.

tata steel drone

But the British steel industry has struggled to remain competitive in a fierce global market, and that means uncertain futures for communities like Port Talbot.

In 2019, the UK produced seven million tonnes of steel, behind seven EU nations – including Germany’s 40 million tonnes. Meanwhile, China produced 996 million tonnes.

Steelworks also cost huge amounts to run because they use massive amounts of energy.

The Port Talbot plant has, by far, the biggest bill and uses as much electricity, for example, as the whole of the city of Swansea a few miles along the motorway.

The sums do not add up, says Tata Steel. It claims its UK business loses £1m a day.

Tata steel new electric arc furnace site

The other huge issue facing the company, and its Port Talbot plant, is how polluting it is. The steelworks is the single biggest emitter of greenhouse gases in Britain.

And Tata thinks that by moving away from its existing coal-powered blast furnace to a greener way of making steel – using scrap metal as fuel – it could reduce the UK’s entire carbon emissions by around 1.5 per cent.

The UK government has agreed to pay Tata £500m towards the building of a new electric arc furnace.

But to do that, Tata says it needs to shut down the two remaining blast furnaces, resulting in the loss of 2,800 jobs.

The drive to go green is costing jobs in Port Talbot. And that’s a dilemma that companies across the UK – and around the world – are facing.

Tata steel hot furnace sparks

“Tata are asking people to save the business with a forfeit in their jobs. It’s awful,” says Jason, who has worked at the Port Talbot plant for 25 years.

It is estimated that around 1.3 million workers in carbon-intensive so-called “brown” jobs will need to adapt to cleaner technologies and processes, according to the Resolution Foundation think tank.

But the numbers on the cost of going green are disputed.

The TUC estimates that 800,000 manufacturing and supply chain jobs could be axed without support from the government.

While the Climate Change Committee, an independent body set up by the government in 2008, says anywhere between 8,000 and 75,000 jobs could go in the transition.

The government says the UK is the first major economy to halve its emissions – and is leading the way in the transformation of the energy industry, with over 80,000 green jobs currently supported or in the pipeline since 2020.

“Much of the transferable expertise from industries such as steelworks and oil and gas will be crucial for the transition to net zero,” a government spokesperson said.

“And our Green Jobs Plan will ensure we have the sufficient skills to tackle emerging and future workforce demands across the economy.”

Inside the plant, it’s hot and the smell of sulphur hangs in the air, a by-product of the manufacturing process. Peter Quinn is leading Tata’s move to green steel.

He says the idea that its arc furnace could be up and running in four years is still “approximate” and that consultations with stakeholders, including the workers, would need to be completed first.

Tata steel worker

The unions and local politicians have called on Tata to keep one blast furnace operational while the new one is built. But Tata says that is not cost-effective.

Quinn says the only other option is abandoning steelmaking in Port Talbot altogether.

Jason thinks Tata should opt for a more gradual transition that would avoid the need to make redundancies.

“We’re not opposing the green steel agenda,” he says. “What we’re opposing is the way in which we’re transitioning.”

This shift is already impacting his family. His son, Tyler, is 19 and had hoped to apply for an apprenticeship at Tata.

“I’m at a point in my life where I need to start securing my future, buy a house and settle somewhere,” says Tyler. “But it’s too risky now to think that there are opportunities [at Tata] for me.”

Jason with family
Image:
Jason Wyatt on the beach with his family

As Jason and his family take a windswept walk on the town’s beach with their dogs, their gaze is drawn towards the harbour where the cranes used to unload iron ore from around the world, dominate the view.

But out to sea, hope could be on the horizon. There are plans for a huge wind farm in the Celtic Sea with enough wind turbines to power four million homes.

And Tata hopes it can make the football pitch-sized platforms that the turbines will sit on.

But this potential new chapter in the story of Britain’s journey to a greener economy still seems too far away for the steelworkers.

Swansea bay boat drone

Ashley Curnow, a divisional manager for Associated British Ports in Wales, hopes the towns along the shore like Port Talbot will benefit from the new development.

“I understand there’s an immense amount of worry at the moment throughout the community, and I think our role in this project is to deliver the project, as soon as we can and bring those job opportunities forward.”

At home, Jason and his family reflect on what the future might hold.

His wife, Stacey, thinks Tata is treating its workers unfairly.

“I think it’s wrong what Tata Steel are doing to their workers. They don’t really care about how it’s going to affect people and their families.”

“It’s a hard time for all of us,” Jason adds. “We’ve got to fight to protect our livelihoods”.

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UK

Government to reveal infected blood compensation scheme after ‘decades of refusal’

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Government to reveal infected blood compensation scheme after 'decades of refusal'

The government will outline how it plans to compensate the victims and families of the infected blood scandal when it makes a statement in the Commons later today.

Prime Minister Rishi Sunak apologised in parliament on Monday after the Infected Blood Inquiry published its final report into the scandal, blaming failures on “successive governments, the NHS, and blood services”.

It will fall to Paymaster General John Glen to reveal what compensation package those impacted will now be entitled to.

But Mr Sunak told MPs there would be “comprehensive compensation to those infected and those affected”, adding: “Whatever it costs to deliver this scheme, we will pay it.”

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Since the 1970s, 30,000 people were infected with either HIV or Hepatitis through contaminated blood products and transfusions. Around 3,000 have since died.

Inquiry chair Sir Brian Langstaff said “those in authority did not put patient safety first” and the response of the government and NHS “compounded” victims’ suffering, with a “pervasive cover-up” and the “downright deception” of those impacted.

Read more:
Who is criticised in this new report?
100 faces of the infected blood scandal

More on Infected Blood Inquiry

One of the main recommendations of his report was for an immediate compensation scheme after “a refusal for decades”, saying: “Now is the time for national recognition of this disaster and for proper compensation to all who have been wronged.”

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Infected blood victims ‘betrayed’ by NHS and government, says Sir Brian Langstaff

Successive governments have been blamed for failing to take responsibility for the scandal, and the current government has been accused of trying to delay compensation to victims after an inquiry was first set up by Theresa May in 2017.

But ministers accepted the need for payments ahead of the final report being published.

It is now estimated that the compensation bill could exceed £10bn.

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